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SYNERGY
High efficiency combi boiler
Users Instructions
Installation &
Servicing
Instructions
SYNERGY 25C NG G.C. N° 47-364-76
SYNERGY 30C NG G.C. N° 47-364-77
SYNERGY 35C NG G.C. N° 47-364-78
THESE INSTRUCTIONS
TO BE RETAINED
BY USER
Vokèra is a licensed member of the Benchmark scheme
which aims to improve the standards of installation and
commissioning of domestic hot water systems in the UK.
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Related Manuals for Riello Vokera SYNERGY 25C
Summary of Contents for Riello Vokera SYNERGY 25C
- Page 1 SYNERGY High efficiency combi boiler Users Instructions Installation & Servicing Instructions SYNERGY 25C NG G.C. N° 47-364-76 SYNERGY 30C NG G.C. N° 47-364-77 SYNERGY 35C NG G.C. N° 47-364-78 THESE INSTRUCTIONS TO BE RETAINED BY USER Vokèra is a licensed member of the Benchmark scheme which aims to improve the standards of installation and commissioning of domestic hot water systems in the UK.
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Page 2: Table Of Contents
1. THINGS YOU SHOULD KNOW ........... 2 SECTION 5 - COMMISSIONING ........... 21 2. GETTING STARTED ..............3 SECTION 6 - MAINTENANCE AND CLEANING ......27 3. CONTROL PANEL ............... 3 SECTION 7 - CONTROL PANEL ........... 34 4. HOW TO..................6 SECTION 8 - DETAILED INSTRUCTIONS FOR USE .... -
Page 3: Getting Started
2. GETTING STARTED BEFORE SWITCHING ON LIGHTING THE BOILER Before switching the appliance on, please familiarise yourself with: Ensure the gas and electrical supply to the boiler are - how to isolate the appliance from the gas, water, and electricity turned on. - Page 4 Signalling and faults If a fault is present, the icon blinks at a frequency of 0.5sec ON and 0.5sec OFF, the backlight blinks for 1min at a fre- quency of 1sec ON and 1sec OFF, after which it switches off, while the bell continues to flash.
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Page 5: Error Message
ERROR CODE ERROR MESSAGE ALARM DESCRIPTION E010 Flame lockout E011 Parasitic fl ame E012 Maximum number of fl ame losses E013 Hardware test failed E014 Flame detect test failed E015 Voltage detect fl ame test failed E020 Limit thermostat E021 Gas valve control malfunctioning E030 Fan error... -
Page 6: How To
4. HOW TO... HOW TO TOP-UP THE SYSTEM - Locate the filling valve connections (usually beneath the boiler, see fig. 2). PRESSURE - Attach the filling loop to both connections. The system pressure must be checked periodically to ensure the - Open the filling valve slowly until you hear water entering the correct operation of the boiler. -
Page 7: Installation And Servicing Instructions
INSTALLATION AND SERVICING INSTRUCTIONS INTRODUCTION All installers are asked to follow the Benchmark Scheme by These appliances are designed for use with a sealed system adhering to the Code of Practise, details of which can be only; consequently they are not intended for use on open obtained from www.benchmark.org.uk. -
Page 8: Section 1 - Design Principles And Operating
1. SECTION - DESIGN PRINCIPLES AND OPERATING SEQUENCE 1.1 PRINCIPLE COMPONENTS 1.5 SAFETY DEVICES • A fully integrated electronic control board featuring electronic When the appliance is in use, safe operation is ensured by: temperature control, anti-cycle control, pump over-run, self- •... -
Page 9: Section 2 - Technical Data
2. SECTION - TECHNICAL DATA CENTRAL HEATING SYNERGY 25C SYNERGY 30C SYNERGY 35C Heat input (kW) 20.00 25.00 30.00 Maximum heat output (kW) 60/80°C 19.53 24.42 29.28 Minimum heat output (kW) 60/80°C 2.34 2.87 3.36 Maximum heat output (kW) 30/50°C 21.31 26.51 31.75... - Page 10 Parameter Symbol Unit Seasonal space heating energy efficiency class Water heating energy efficiency class Rated heat output Pnominal Seasonal space heating energy efficiency ηs Useful heat output At rated heat output and high-temperature regime (*) 19,5 24,4 29,3 At 30% of rated heat output and low-temperature regime (**) Useful efficiency At rated heat output and high-temperature regime (*) η4...
- Page 11 Fig.5 Key Location Minimum distance Below an opening (window, air-brick, etc.) 300 mm Above an opening (window, air-brick, etc.) 300 mm To the side of an opening (window, air-brick, etc.) 300 mm Below gutter, drain-pipe, etc. 25 mm Below eaves 25 mm Below balcony, lowest point of carport roof, etc.
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Page 12: Section 3 - General Requirements (Uk)
3. SECTION - GENERAL REQUIREMENTS (UK) BS 5440 PART 1 FLUES BS 5440 PART 2 FLUES & VENTILATION BS EN 12828 DESIGN FOR WATER-BASED HEATING SYSTEMS BS 5546 INSTALLATION OF GAS HOT WATER SUPPLIES FOR DOMESTIC PURPOSES BS 6798 INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 70kW BS 6891 LOW PRESSURE INSTALLATION PIPES APPLICATION, SELECTION, AND INSTALLATION OF EXPANSION VESSELS AND... -
Page 13: Electrical Supply
3.6.7 LOW PRESSURE SEALED SYSTEM control An alternative method of filling the system would be from an valve independent make-up vessel or tank mounted in a position at control temporary least 1 metre above the highest point in the system and at least valve connection 5 metres above the boiler (see fig. -
Page 14: Section 3A - General Requirements (Eire)
3A. SECTION - GENERAL REQUIREMENTS (EIRE) 3A.5 AIR SUPPLY This appliance must be installed by a competent person in accordance with and defined by, the Standard Specification The following notes are intended for general guidance only. (Domestic Gas Installations) Declaration (I.S. 813). This appliance is a room-sealed, fan-flued boiler, consequently it does not require a permanent air vent for combustion air supply. -
Page 15: Section - Installation
3A.10 WATER TREATMENT 3A.11 SHOWERS Vokera recommend that water treatment be carried out in If the appliance is intended for use with a shower, the shower accordance with the Benchmark Guidance on water treatment should be thermostatically controlled and be suitable for use in central heating systems. -
Page 16: Fitting The Flue
4.2 FITTING THE FLUE NOTE (Fig.9): The appliance incorporates a ‘click-fit’ flue connection. Ensure that both screws ‘C’ on the ‘click-fit’ have This appliance incorporates a ‘click-fit’ flue connection at the been slackened off. Ensure that the connector is correctly aligned top of the appliance. -
Page 17: Concentric Vertical Flue
vertical Fig.13 connection Fig.12 4.2.4 CONCENTRIC VERTICAL FLUE flange installed as standard Using Fig.14 as a reference, cut a 110mm diameter hole in the roof and/or ceiling to facilitate the route of the vertical flue system. NOTE: ensure that the top of the appliance - if already in position - is covered and protected from the possibility of any dust or debris falling or entering the appliance via the flue outlet. -
Page 18: Condense Pipe
- external pipework and/or pipework in unheated areas, must C/H return Fig.15 have a minimum OD of 32mm and be insulated with Class-O valve pipe insulation Cold water - the route, type, and termination of the condensate disposal inlet method, must not permit any spillage of condensate fluid, into the dwelling in the event of a blockage or freezing of the condesate pipework cock... -
Page 19: Casing Removal
NOTE: 4.5 CASING REMOVAL • See pages 22 & 41 for wiring of typical external controls into To gain internal access to the appliance you must first remove connector CE8 the front cover, proceed as outlined below: • Do not connect 230V to any of the CE8 terminals •... - Page 20 ATTENTION • Do not connect any high voltage (230V) power to the connections on CE4 or CE8 • Connect the Vokera external sensor to the SE connections on plug CE8 or terminals 3 & 4 (orange) on X18 of the PCB (see also 4.4) •...
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Page 21: Commissioning And Operation
5. COMMISSIONING & OPERATION NOTE: please refer to 3/3A and use the appropriate PPE NOTE: Chemicals used to cleanse the system and/or inhibit corrosion must be pH neutral, i.e. they should ensure that the when carrying out any of the actions or procedures contained level of the pH in the system water remains neutral. -
Page 22: Setting The Thermoregulation
Any repetition of the GAC that is not successfully completed At the end of the function, the parameter automatically returns to 0. leaves the system in the “GAC not completed” condition. The system alternates (except when signalling ALARM, INFO and PROGRAMMING) the normal display with the word GAC and spanner icon as a reminder that the GAC is required and that therefore the boiler may have limitations in its operation. -
Page 23: "Dhw Comfort" Function
5.11 “DHW COMFORT” FUNCTION KT = Project delivery T. - Tshift 20- min. outdoor project T. Tshift = 30°C standard system 25°C floor installations If the calculation gives an intermediate value between two bends, >2 sec you are advised to choose the thermoregulation bend closest to the value obtained. -
Page 24: Screed Heater Function
SMART FAN function (2) ƒ After a couple of minutes of continuous operation to be ob- When this function is active, the fan is kept at the minimum (MIN) tained by turning the system’s main switch to “on”, setting the and is not disabled if the burner is switched off due to DHW over- boiler mode selector to Summer and by keeping open the do- temperature (with the request still active). -
Page 25: Gas Conversion
table 1 METHANE LIQUID GAS MAXIMUM NO. FAN METHANE LIQUID GAS GAS (G20) (G31) ROTATIONS GAS (G20) (G31) 10,0 6.300 - 7.900 6.100 - 7.600 6.200 - 7.400 5.800 - 7.100 7.400 - 8.600 7.100 - 8.200 (*) CO tolerance = ±1% table 2 MINIMUM NO. -
Page 26: Board Replacement
lights up in the presence of water pressure alarms or Fault E091 The boiler has an auto-diagnostic system which, based on the warnings, in which case the water pressure value is dis- total number of hours in certain operating conditions, can signal played as an alternative to the fault code every 3 seconds. -
Page 27: Section 6 - Maintenance And Cleaning
ERROR CODE ERROR MESSAGE ALARM DESCRIPTION E010 Flame lockout E011 Parasitic fl ame E012 Maximum number of fl ame losses E013 Hardware test failed E014 Flame detect test failed E015 Voltage detect fl ame test failed E020 Limit thermostat E021 Gas valve control malfunctioning E030 Fan error... - Page 28 After maintenance work has been carried out, an analysis ƒ Remove the air/gas conveyor assembly including the fan of the combustion products must be carried out to check and mixer, taking care not to damage the insulating ceramic that they are functioning properly. panel and the electrodes.
- Page 29 To tighten the screws, apply a torque of 2.3 Nm. In order to prevent potential operating anomalies, the ignition and detection/ionisation sensor electrodes must be replaced every 5 years. It is necessary to carry out a new “GAR” procedure follo- wed by the “GAC”...
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Page 30: Programmable Parameters
confirm setting first menu parameter password setting access to the chosen parameter parameter choice return to the previous level without confirmation of the new value change range of the parameter and return to the previous level saving the value If the buttons are not pressed, after 60 seconds the interface will automatically reposition itself on the main screen. -
Page 31: Installer Parameters
Value Customised INSTALLER PARAMETERS Password level Factory setting values MENU PARAMETER COMBUSTION P201 GAS - GAS TYPE INSTALLER INSTALLER P205 d52 - P1 GAS VALVE if boiler in OFF INSTALLER P206 GAC - VALVE CALIBRATION only if there is a fl ame P208 APL - POWER 0 (25kW) -
Page 32: Description Of The Parameters
6.3 DESCRIPTION OF THE PARAMETERS Some of the following functions may not be available depending on the type of machine and the access level. PARAMETER DESCRIPTION P101 To set the desired language: 0: IT ● 1: RO ● 2: FR ● 3: EN ● 4: SR ● 5: HR ● 6: ES ● 7: GR ● 8: BG ● 9: PL ● 10: SL P102 To set TIME AND DAY P103... - Page 33 P501-P507 Functions related to the availability of a storage cylinder. NOT AVAILABLE ON THIS MODEL. P508 To set the minimum DHW setpoint. P509 To set the maximum DHW setpoint. P510 Only visible when parameter P511= 2 or 5. A delay in seconds is introduced on the activation of the pump and fan when there is a DHW heat request. Enable special DHW functions: 0 = no function - 1 = introduction of fl...
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Page 34: Section 7 - Control Panel
7. CONTROL PANEL Indicates connection to a remote device (OTBus or RS485) Indicates connection to a WIFI device Indicates the presence of an outdoor temperature sensor Indicates the activation of special DHW functions, or the presence of a solar thermal management system Lights up if an alarm is triggered Normally used to increase the domestic hot... -
Page 35: Section 8 - Detailed Instructions For Use
8. DETAILED INSTRUCTIONS FOR USE ƒ Turn the main system switch ON. ƒ Open the gas tap to allow the flow of fuel. ƒ With power on the backlight comes on, all icons and segments light up for 1sec and the firmware revision of the control board is displayed for 3sec: programmazione oraria riscaldamento... -
Page 36: Operating Status
Modification of the heating setpoint The setpoint correction is in the range (-5 - +5 °C) With parameter P4 P418=0 the boiler works at a fixed point. 8.2 OPERATING STATUS ƒ By pressing button 1, the type of operation changes cyclically 8.5 DHW SETPOINT ADJUSTMENT from OFF - SUMMER - WINTER and finally OFF again. -
Page 37: Switching Off For Long Periods
8.8 SWITCHING OFF FOR LONG PERIODS - Modbus remote control (Hi, Comfort T300) If the boiler is not used for a long period of time, the following Even when Hi, Comfort T300 is connected, the boiler operations must be carried out: interface continues to be operational. -
Page 38: Section 9 - Servicing Instructions
9. SECTION - SERVICING INSTRUCTIONS GENERAL UNSCHEDULED MAINTENANCE The appliance incorporates software that monitors the Once the appliance has been serviced, the benchmark Service operating conditions of the appliance, and will record any Record must be completed. ‘unusual usage conditions’ that will affect the requirement to For UK only remove and clean the burner/heat exchanger assembly. -
Page 39: Section 10 - Checks, Adjustments And Fault Finding
10. SECTION - CHECKS, ADJUSTMENTS AND FAULT FINDING NOTE: please refer to section 3, section 3.1 and use the ap- relative to the output required. When the boiler has reached propriate PPE when carrying out any of the actions or proce- the set point (+ hysterisis), the burner will switch off. -
Page 40: Electrical Checks
10.5 ELECTRICAL CHECKS 10.8 TYPICAL HI-COMFORT CONNECTION – Any electrical checks must be carried out by a suitably qualified CONNECTED TO THE CE8 CONNECTOR person. 10.5.1 EARTH CONTINUITY TEST Hi-Comfort T100 Isolate the appliance from the electrical supply, and using a suitable multi-meter carry out a resistance test. -
Page 41: Functional Diagram
FUNCTIONAL DIAGRAM G.V. (POWER) G.V. DHWT F.M. P.T. F.T. R.S. FOHT F.S. LIN BUS TA OT+ red (+24 Vdc) white (TX) pink (RX) black (-) Voltage free contact input SCxx CE8 (removable connector positioned under shelf) 1 4 1 5 black (TA) red (+24 Vdc) black (TA) -
Page 42: Section 11 - Lpg Instructions
11. SECTION - LPG INSTRUCTIONS 11.1 RELATED DOCUMENTS BS 6798 INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 60 kW BS EN 12828 DESIGN FOR WATER-BASED HEATING SYSTEMS BS 5446 INSTALLATION OF GAS HOT WATER SUPPLIES FOR DOMESTIC PURPOSES BS 5440 PARTS 1 &... -
Page 43: Commissioning Checklist
COMMISSIONING: CO AND COMBUSTION RATIO CHECK BEFORE CO AND COMBUSTION RATIO CHECK NOTE The installation instructions should have been followed, gas type verified and gas supply pressure/rate checked as required The air/gas ratio valve is factory-set and must not be prior to commissioning. -
Page 44: Benchmark
Benchmark Commissioning & Warranty Validation Service Record It is a requirement that the boiler is installed and commissioned to the manufacturers’ To instigate the boiler warranty the boiler needs to be registered with the manufacturer within one month of the installation. The warranty rests with the end-user (consumer), and they should be made aware it is ultimately their responsibility to register with the manufacturer, within the allotted time period. - Page 45 GAS BOILER SYSTEM COMMISSIONING CHECKLIST & WARRANTY VALIDATION RECORD Address: Boiler make and model: Boiler serial number: Commissioned by (PRINT NAME): Gas Safe registration number: Company name: Telephone number: Company email: Company address: Commissioning date: Heating and hot water system complies with the appropriate Building Regulations? Time, temperature control and boiler interlock provided for central heating and hot water Boiler Plus requirements (tick the appropriate box(s)) Weather compensation...
- Page 46 SERVICE & INTERIM BOILER WORK RECORD It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service / interim work record is completed. Service provider When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the SERVICE/INTERIM WORK ON BOILER SERVICE/INTERIM WORK ON BOILER Date:...
- Page 47 SERVICE & INTERIM BOILER WORK RECORD It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service / interim work record is completed. Service provider When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the SERVICE/INTERIM WORK ON BOILER SERVICE/INTERIM WORK ON BOILER Date:...
- Page 48 Registered address: Vokèra Ltd Borderlake House Unit 7 Riverside Industrial Estate London Colney Herts AL2 1HG www.vokera.co.uk www.vokera.ie Sales, General Enquires T 0330 236 8630 Vokèra Ireland West Court, Callan Co Kilkenny T 056 7755055 Vokèra Limited reserve the right to change specification without prior notice Consumers statutory rights are not affected.
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