TROUBLE SHOOTING
When you meet the following common problems, you might diagnose and get the solutions without
contacting with the technicians.
Symptoms
No picture, no sound, and no
indicator light on
Picture and sound with
abnormity
Picture is spotted or with snow
No picture, no sound and
indicator light is green/blue
Blue screen, AV or S-VIDEO is
displayed
Picture is unclear or shaking or
with black horizontal strips (in
PC mode)
PC picture is not centered
No sound
PC picture display with improper
color
HDMI source, with snow pixel of
full screen
The remote control does not
work
NOTE: LED(BACKLIGHTING) TV is the product of advanced technology, it is consisted of more than
3,932,160 film transistors, and it can bring you with the perfect and vivid picture, but in a very rare
condition, there might be several inactivated displayed on the screen fixedly as blue spot, green spot,
red spot or black spot and white spot, please notice, this phenomenon does not affect the any
performance of the product.
The PC display mode is designed delicately according to the standard model, also with the consideration
of the adapter in poor quality in the market, but the display quality might be affected by using such
adapter in poor quality. All pictures in this manual are examples, only for reference, actual product may
differ from the pictures.
Possible Reason
The power cord is not plugged in
1.Contrast, sharpness, and color
are set improperly
2.Color system is set improperly
3.Sound system is set improperly
Signal source is low-grade or the
signal cord is in a lower quality
Contrast, brightness, color and
volume are all in the minimum
value or TV is in mute mode.
The signal cable is not correctly
connected.
There is no signal input or the video
cable is not connected or
incorrectly connected
PC picture is not correctly adjusted.
There is no audio signal input or
audio cable is not connected
correctly
The color temp is adjusted
incorrectly by user
The source generate is not
standard
Batteries are improperly installed or
exhausted
15
Solutions
Plug the power cord in
1.Adjust the value of Contrast,
sharpness, and color
2.Set the Color system to the
country broadcasting standard
3.Set the Sound system to the
country broadcasting standard
Use the qualified signal cord
Adjust the value of contrast,
brightness, color and volume
Connect the signal cable correctly
Connect the video cable correctly
Enter into "PC" menu, select "Auto
Adjust" item to perform automatic
calibration and adjust "Phase" to
solve the problem
Connect the audio cable correctly
Readjust the color temp, or select
the original color setting
Plug the HDMI cable again
1. Make sure the positive and the
negative polarities are correct.
2.Check if there is a loose contact
between the batteries and the
springs
3.Replace the batteries
Need help?
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