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LineATA User Manual
1. Introduction ....................................................................................................... 2
1.1 Customer service ..................................................................................... 3
1.2 Package Contents ................................................................................... 3
1.3 Product Specification ............................................................................... 4
1.4 Main features ........................................................................................... 4
1.5 Minimum System Requirements .............................................................. 5
1.6 LineATA LED ........................................................................................... 6
2. Setup LineATA .................................................................................................. 7
2.1 LineATA Hardware Setup ........................................................................ 7
2.2 LineATA Software Setup.......................................................................... 7
3. LineATA usage ............................................................................................... 15
3.1 Important notice before use ................................................................... 15
3.2 LineATA GUI .......................................................................................... 18
3.2.1 Options ........................................................................................ 19
3.2.2 General Setting Page .................................................................. 20
3.2.3 Audio Setting Page ...................................................................... 22
3.2.4 Phone Setting Page ..................................................................... 24
3.2.5 Speed Dial Setting Page .............................................................. 26
3.3 Make a LINE Call ................................................................................... 29
3.4 Answer a LINE Call ................................................................................ 29
3.5 End a LINE Call ..................................................................................... 30
3.6 LINE Caller ID ........................................................................................ 30
3.7 Other IM Mode ....................................................................................... 30
4. FAQs ............................................................................................................... 33
5. Regulation ....................................................................................................... 46
Table of Contents
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Summary of Contents for Regin Tech LineATA
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Page 1: Table Of Contents
1.4 Main features ................... 4 1.5 Minimum System Requirements .............. 5 1.6 LineATA LED ................... 6 2. Setup LineATA ....................7 2.1 LineATA Hardware Setup ................ 7 2.2 LineATA Software Setup................7 3. LineATA usage ....................15 3.1 Important notice before use ..............15 3.2 LineATA GUI .................. -
Page 2: Introduction
LINE gateway products, and we came out LINE counterpart products for above three Skype products as LineATA, LineBox and LineOffice respectively. LineATA can be connected to the home phone and user can use the phone for LINE calls. LineBox has similar function as LineATA does, but it has extra interface to connect with one landline. -
Page 3: Customer Service
24 hours operation. Such mini-PC can be used for one LineATA and one SkyATA, and your office will add one LINE line and one Skype line. Skype worldwide go calling program can cover 63 countries at a very low rate. -
Page 4: Product Specification
Note: Specifications are subject to change without notice. 1.4 Main features After LineATA is connected to office’s existing PBX, analog conference phones or regular phones, employees just pick up their desk phone for LINE calls. Leave employee’s mobile phone for more calls and add extra... -
Page 5: Minimum System Requirements
14. LineATA can run the recent SkyATA software to work as a Skype gateway 1.5 Minimum System Requirements To keep normal operation of LineATA, user needs to make sure the PC system to meet the following minimum requirements: ◼ One computer running at 1G Hz or better, 512 MB RAM and 500MB free hard disk space with a spare USB port ◼... -
Page 6: Lineata Led
LineATA can’t work correctly. 1.6 LineATA LED LED Indicator: ◼ Standby (Slow on/off) ◼ Ringing (Fast on/off) ◼ Call active (Always on) ◼ Error (Always off) -
Page 7: Setup Lineata
LineATA setup software into the computer. To install the LineATA software: After the LineATA is connected to the computer, it will take up to 15 seconds for the “Found New Hardware” window to appear. - Page 8 After other applications are closed, click “Next”. The “Select Setup Language” window pops up. Choose a preferred language by scrolling down the selection bar. After choosing the language, click “OK”. The “Welcome to the LineATA Setup Wizard” appears. Read the on-screen instructions and click “Next”.
- Page 9 In the next window, check the box of “I accept the agreement” after reading the agreement carefully. Then Click “Next”. Note: User can click “Back” to go back to the previous step anytime during installation.
- Page 10 If this is not a preferred folder for user, click “Browse” and choose a folder from the list. After deciding folder for the installation, click “Next”. In the next window, choose a preferred folder for LineATA program’s shortcuts in Start Menu folder. A default folder will appear. If this is not a preferred folder, click “Browse”...
- Page 11 The next window is to create the Desktop icon or the Quick Launch icon. Check the appropriate box as desired. After LineATA software is launched, the Desktop icon will appear on the computer desktop and the Quick Launch icon will appear in the left bottom corner of the Windows screen. Click “Next”.
- Page 12 10. The next window contains the related installation information and allows user to select to start the installation. Carefully examine the configurations. If configurations need to be changed, click “Back” to make necessary modifications. If not, click “Install” to start the installation.
- Page 13 11. User can click “Finish” to finish the setup and user needs to launch LineATA manually after installation via Windows desktop shortcut or “Start” menu of Windows desktop.
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Page 15: Lineata Usage
LINE via QR code. It is not convenient for such application. 2. When you run LineATA at the first time, there will pop out below window. Please refer five steps as the below figure to set LineATA as the device for LINE Speaker and Microphone. - Page 16 LINE Settings/Basic and scrolling down to the bottom of the Basic page for the setting. 4. Since LINE doesn’t support voice application development API, LineATA try to control LINE GUI for callout, hang-up and taking the incoming calls. If user wants to have other application on the PC with LineATA connected, user needs to prevent interrupting LineATA’s control of LINE GUI when there are...
- Page 17 Besides, LineATA only supports the PC with DPI 100%, 125%, 150% and 200% setting. For PC with DPI setting not within the support list, LineATA might have the problem to access LINE and user can find LineATA with system tray icon which means LINE is not accessible.
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Page 18: Lineata Gui
7. If user has any problem to use LineATA, please refer the recent LineATA user manual Chapter 4 FAQs - Frequently Asked Questions in our web site or contact us. Thanks. 3.2 LineATA GUI There are six function choices (Options, About, Check for latest update, Help, IM Mode, and Exit) when user clicks LineATA system tray icon at the right-bottom corner of Windows desktop. -
Page 19: Options
User chooses either “OK” or “Apply” button, then the new setting will be saved, and user has the updated setting when user launches LineATA again. User can use “Cancel” button to cancel the changes and Options dialogue closes immediately. Besides, user can click “Default” button to restore default settings for every pages. -
Page 20: General Setting Page
This options dialogue provides the basic operation settings, including Language selection, Launch at Windows startup, Caller ID, Ring at startup, Audio recovery, Delay before callout, If LineATA is running, prevent computer entering sleep or screen protection (User needs to manually enable screen protection if needed!), Reverse phone line polarity, Video call, When phone is off-hook, call LINE and Forward to fixed PBX EXT. - Page 21 User can disable this setting, but LineATA won't work for LINE calls. User needs to wake up the PC when he/she wants to use LineATA for LINE calls. User can manually enable screen protection for security if needed. LineATA can still work with screen protection enable.
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Page 22: Audio Setting Page
Whenever there is a LINE incoming call, the call will be forwarded to the assigned extension directly. The default setting is disable 3.2.3 Audio Setting Page In Audio setting page, user can change audio settings including LineATA device volume control and Windows default audio device setting. - Page 23 LineATA's default value, LineATA will adjust the volume to its maximum value. Windows default audio device setting When LineATA is not in use, user can set preferred Windows default audio device to play music or record voice. Please click "OK" or "Apply" after the change.
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Page 24: Phone Setting Page
After playing music, user needs to set Windows default speaker back to LineATA, otherwise user can't hear LINE calling out tone. Besides user needs to ensure LineATA is the Microphone and Speaker device in LINE setting. 3.2.4 Phone Setting Page... - Page 25 It is not a must for user to change this setting for phone application. This feature allows user to set the appropriate settings of busy tone when LineATA is connected to PBX. By selecting a country, LineATA will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country.
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Page 26: Speed Dial Setting Page
3.2.5 Speed Dial Setting Page User can use LineATA Speed Dial page to set speed dial for LINE friends. ‘Friends” column needs to use the display name shown in the LINE GUI. User can set up to 12 digits for speed dial of LINE friends. LINE Speed dial list can be exported for backup and imported for use in the future. - Page 27 In the “Contact” of the above “Add a contact” window, user can fill in LINE friend’s name shown in the LINE GUI or copy the name from LINE GUI as below steps. 1. Click LINE friend profile as below figure circled in red.
- Page 28 2. Below picture pops out. Click content circled in red. 3. Copy friend’s name and paste on “Contact” of the “Add a contact” window and click “OK”.
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Page 29: Make A Line Call
3.3 Make a LINE Call To make a LINE call using LineATA: Pick up the phone. Wait for a dial tone. Then dial the speed dial number of the LINE friend. Wait for 3 seconds for the call to be dialed out. -
Page 30: End A Line Call
Use the LINE GUI to end a call and hook off the phone. 3.6 LINE Caller ID LineATA can support Type I FSK Caller ID for the incoming LINE call. If LineATA is connected to a phone with FSK Caller ID support, the phone display screen will show “LINE 566”... - Page 31 For IMs without audio device setting GUI, user can set system audio device of the PC as LineATA. For such case, this PC’s music output will go to the phone instead of the existing PC speaker. Setting PC’s system audio device can be done through Audio page of Option window of LineATA system tray icon as below figure.
- Page 32 How to answer the interrupt IM call When user is on an IM call and there is another interrupt IM call, user can pick up the interrupt call through IM incoming call reminder GUI and switch both calls based on the GUI.
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Page 33: Faqs
Windows SmartScreen program warning of “Don’t run”? A: Below are some possible solutions to resolve LineATA’s installation. a. LineATA setup program needs to be run under Windows user with administrator privilege. b. Our software utilizes some Windows lower-level APIs and which need higher user access privilege. - Page 34 PC USB port. Q4: How do I know that LineATA is successfully installed? A: The easy way is to check the status of LineATA system tray icon at the right-bottom corner of Windows desktop. If you can see the LineATA system...
- Page 35 A: The phone might not be on hook properly when LineATA is at initialization stage. Hook on the phone correctly and run LineATA software again. Q7: Why doesn’t the phone ring when there is an incoming call? A: a. Please make sure whether LineATA is successfully installed or not as description in FAQ 4.
- Page 36 Q10: After I connected LineATA dongle with my computer, I couldn't hear music or voice from my computer. What can be done so that I can...
- Page 37 A: Please go to LineATA audio setting page to set Windows default audio device Speakers as the device you want to play music. If user changes Windows default audio device, user needs to set Windows default audio device back to LineATA when user wants to use LineATA and end LINE.
- Page 38 A: Please make sure LINE is launched and online. User can refer to the following possible cases. a. LINE is not active owing to no internet access although LineATA program is launched. b. LINE program is closed after LineATA program is launched.
- Page 39 Q15: Why can't I use existing LINE audio devices after LineATA is installed? A: After LineATA is installed, LINE sound devices need to be set as LineATA as the four steps in below figure. If user wants to use other device for LINE, user can change LINE sound device as the one user wants to use.
- Page 40 Q16: Can I use LINE version later than LineATA claims to support in 1.5 Minimum System Requirements? A: Since LINE might change GUI for the new release, we can't guarantee our current LineATA software can work with the new update seamlessly.
- Page 42 A: We suggest two ways to prevent possible access of your computer due to LineATA operation. They are “Lock your screen with login password protect” and “Screensaver”. With both settings, LineATA functions can still work.
- Page 43 Q19: Why LineATA call party can’t hear each other sometimes? A: This problem might be due to internet quality. If this problem exists persistently, user can try to click “Audio recovery” button from General page of Options window from LineATA system tray icon.
- Page 44 Q20: Why I hear my echoed voice sometimes during a LINE call? A: This problem can’t be resolved now, but it can be improved by reducing LINE speaker LineATA volume as below figure.
- Page 45 Q21: Why there seems no problem for my LineATA setup, but the phone won’t ring when there is an incoming LINE call? A: Under Win 10, “Notification style” needs to be set at “Default”. Otherwise, the phone won’t be rung when there is an incoming LINE call. There is no such problem under Win 7.
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Page 46: Regulation
5. Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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