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User Manual Electric Tankless Water Heater Products: ET011K ET014K ET018K ET024K ET027K WARNING Please read all instructions before using this water heater. Failure to follow the information in these instructions may result in fire, electric shock, property damage, injury or death.
Safety Information 1 Safety Information If you have any questions regarding the installation, Ÿ use or operation of this water heater, or if you need any additional installation manuals, please call our 1.1 Safety Definitions technical service line. This manual has safety information and instructions to help you eliminate or reduce the risk of accidents 1.3 Important Safety Messages and injuries.
General Information 2 General Information DANGER: Burns Water temperatures over 125°F (52°C) can cause severe burns instantly or death from 2.1 Introduction and Explanation scalding. A hot water scalding potential exists if the thermostat on the appliance is set too The units are designed to supply hot water for a high.
General Information 2.3 Technical Parameters Model ET011K ET014K Voltage 240 V 240 V Wattage 11 kW 14 kW Min. Required Circuit Breaker Size 1 X 50 A 1 X 63 A Max. Amperage 46 A 59 A Recommended Wire Size...
General Information 2.4 Component Diagram Heating element ET011K Thermostat Cooling fin Hot water connection Cold water connection Bottom case Wave filter Transformer Silicon controlled rectifier Terminal block Control board Cord clamp ET014K...
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General Information Thermostat ET018K Heating element Cooling fin Control board Silicon controlled rectifier Control Key Hot water connection Cold water connection Bottom case Wave filter Transformer Terminal block Cord clamp ET024K/ET027K...
Installation 3 Installation This unit must be permanently connected to a fixed Ÿ circuit breaker. If you are not using the unit, turn off the circuit breaker. 3.1 Installation Instructions Do not install the unit in the place of fire or strong Ÿ...
Installation 3.4 Installation Method 3. Insert M4 screws into the two upper holes, leaving about 0.12 inches to 0.2 inches (3-5mm) not tightly 1. Figure out where to mount the water heater unit, fastened (Fig.3). mark 4 mounting holes on the wall according to the water heater or installation guide.
Installation 3.5 Water Connections 5. For easier installation, carefully unplug ① the display connect wire from ② the water heater connector (Fig.5). NOTICE Excessive heat from soldering on copper pipes near the Unit may cause damage. The cold water connection to the unit must be disconnected periodically in order to clean the filter screen.
Where required by local, state or national electrical codes the circuits should be equipped with a "ground fault ET011K/ET014K: These units can be connected to a interrupter". single circuit. Use a supply cable protected by a The unit must be properly grounded in double pole breaker.
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Installation ET018K ET024K/ET027K L2" L1" Breaker Breaker Breaker Breaker Breaker ET018K: These units require two independent circuits. ET024K/ET027K: These units require three Use two supply cables protected by two separate independent circuits. Use two supply cables double pole breakers. protected by three separate double pole breakers. WARNING WARNING ET024K and ET027K must be connected to 3...
Installation 3.6.2 Circuit Connection 3.7 Commissioning the Water Heater Please refer to "2.3 Technical Parameters" for the WARNING correct wire and circuit breaker size. In all cases, make Open the hot water faucet for a few minutes sure that the unit is properly grounded. until water flow is continuous and all air is purged from water pipes.
Operation 4 Operation If the unit has been paused, you may initially get a Ÿ short burst of very hot water when you turn it on 4.1 Operation Instructions again. Please run the water through for a few seconds to let the temperature settle down. Please check the hot water with your hand before taking a WARNING shower.
Maintenance 5 Maintenance Important Note: 1. Any maintenance performed on the water heater unit may introduce air into plumbing pipes, it is CAUTION important to purge all the air out before power on Do not attempt to repair this water heater Ÿ...
Troubleshooting 6 Troubleshooting 6.1 Fault Assessment and Troubleshooting Problems Possible Causes Corrective Actions Check breakers at main electrical panel to ensure it is No power or incorrect wiring not tripped. If tripped, reset breaker. Check that water Digital display is heater is wired correctly.
Troubleshooting 6.2 Diagnostic Codes Error Code Fault description and troubleshooting step Over temperature protection If the outlet water temperature is >149 °F (65 °C), stop heating; When the outlet water temperature is <140 °F (60 °C), resume the heating operation; When the outlet water temperature >158 °F (70 °C), stop working and display E1.
A component in the product fails because of a manufacturing defect, Westinghouse will repair, replace, or refund the product to the owner at Westinghouse’s sole discretion and as determined to be appropriate by the Westinghouse Support Team.
Photos of the damage part (if there is one) Ÿ All shipments of any type of product coming to Westinghouse for any reason must have a Return Goods Authorization (“RGA”) number for any repairs to be made. Please contact Westinghouse to obtain an RGA number prior to shipping anything to Westinghouse.
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9. Westinghouse will not pay increases in electricity for any reason whatsoever, including additional or unusual use of supplemental electrical heat. 10. Westinghouse will not be responsible for any default or delay in performance under this Limited Warranty caused by any factor or contingency outside of its control.
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Tel: +1 833 566 1779 Email:support@tl.westinghouse.com Westinghouse Electric Corporation 4000 Town Center Blvd, Suite 210, Canonsburg, PA 15317...
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