Table of Contents
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Model shown is KX-TGU130.
Before initial use, see "Getting Started" on
page 14.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGU130E
KX-TGU132E
KX-TGU133E
KX-TGU430E
KX-TGU432E
KX-TGU433E
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Table of Contents
Related Manuals for Panasonic KX-TGU130E
Summary of Contents for Panasonic KX-TGU130E
- Page 1 KX-TGU132E KX-TGU133E KX-TGU430E KX-TGU432E KX-TGU433E Model shown is KX-TGU130. Before initial use, see “Getting Started” on page 14. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference.
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Page 2: Table Of Contents
Table of Contents Introduction Automated Call Block Model composition .....4 Automated call block ....34 Accessory information ....5 Phonebook Sales and support Phonebook ......37 information .........6 Speed dial ........39 General information ....6 Fav Call key ......39 Graphical symbols for use on Programming equipment and their descriptions .......8... - Page 3 Table of Contents Index Index.........76...
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Page 4: Model Composition
Introduction Model composition n KX-TGU130 series n KX-TGU430 series R Model shown is KX-TGU132. R Model shown is KX-TGU432. Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGU130 KX-TGU130 KX-TGU130 KX-TGUA10 series KX-TGU132 KX-TGU130 KX-TGUA10 KX-TGU133 KX-TGU130 KX-TGUA10 KX-TGU430 KX-TGU430... -
Page 5: Accessory Information
See page 5 for replacement battery information. The handset cover comes attached to the handset. In line with our policy to minimize waste, Panasonic has elected not to include the cord with our telephone products. Many of our customers have retained an existing cord and do not require a new one. -
Page 6: Sales And Support Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Entertainment & Communication Co., Ltd. declares that the radio equipment type (KX-TGU130 series/KX-TGU430 series: page 4) is in compliance with Directive 2014/53/EU (for EU) and The Radio Equipment Regulations 2017 (for UK). - Page 7 Note: R For more information about the energy efficiency of the product, please visit our web site, www.panasonic.com, and enter the model number in the search box. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty.
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Page 8: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 9: Important Information
Important Information Installation For your safety R To prevent the risk of fire or electrical shock, do not expose the To prevent severe injury and loss of life/ product to rain or any type of property, read this section carefully moisture. - Page 10 Important Information key feature is enabled and the disconnected at the network product may emit sounds at very interface. high volume. (KX-TGU430 series: R Use caution when installing or page 4) modifying telephone lines. R Avoid prolonged exposure to loud R The AC adaptor is used as the main sounds produced by this product.
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Page 11: Important Safety Instructions
Base unit location/avoiding noise incorrect type that can defeat a The base unit and other compatible safeguard. Panasonic units use radio waves to – Disposal of a battery into fire or a communicate with each other. hot oven, or mechanically... -
Page 12: Other Information
Important Information R The product should not be exposed Notice for product disposal, to direct sunlight. transfer, or return R Do not place heavy objects on top of R This product can store your private/ the product. confidential information. To protect R When you leave the product unused your privacy/confidentiality, we for a long period of time, unplug the... -
Page 13: Specifications
Important Information R Rechargeable battery: For business users in the European AAA (R03) Ni-MH battery (1.2 V, Union 550 mAh) If you wish to discard electrical and R Power consumption: electronic equipment, please contact Base unit: your dealer or supplier for further Standby: 0.8 W information. -
Page 14: Getting Started
Getting Started Note: Setting up R Use only the supplied Panasonic AC adaptor PNLV226E. R In line with our policy to minimize Connections waste, Panasonic has elected not to n Base unit include the cord with our telephone products. Many of our customers have retained an existing cord and do not require a new one. - Page 15 Getting Started Removing the battery Battery installation R USE ONLY rechargeable Ni-MH batteries AAA (R03) size ( R Do NOT use alkaline/manganese/ Ni-Cd batteries. R Confirm correct polarities ( R Follow the directions on the display to set up the unit. Helpline Tel.
- Page 16 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 5, 10. Note for battery charging R It is normal for the handset to feel warm during charging.
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Page 17: Controls
Getting Started Ni-MH battery performance Controls (supplied batteries) Operation Operating time Base unit In continuous *1 , *2 18 hours max. Not in use 250 hours (standby) *1 , *2 max. When eco mode is on. When torchlight or Amplify key feature is off. - Page 18 Getting Started N (Off/Power) Handset N (Call block) n KX-TGU130 series: page 4 Charge contacts n KX-TGU430 series: page 4 Speaker /ZN (Talk/Speakerphone) Dial keypad Torchlight/Ringer indicator N (Key lock) M N (Amplify key) MR/ECON MjN/MkN ( : Volume up/down) R: Recall/Flash Speaker ECO: Eco mode shortcut key...
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Page 19: Display Icons/Indicators
Getting Started Display Item Meaning Fav Call key (Fav Call: Out of base unit range. Favourites Call) Fav Call key indicator Security for phone N (Off/Power) calls is set to “Enhanced”. N (Call block) (page 52) Charge contacts Paging, intercom n Control type mode. - Page 20 Getting Started Item Meaning Item Meaning R When displayed Baby monitor is near the battery activated. The name/ icon: Answering number displayed system is on. next to the icon (page 56) indicates the R When displayed monitoring unit. with a number: (page 49) New messages Line in...
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Page 21: Turning The Power On/Off
Getting Started Icon Action Handset soft key icons Erases the selected item. Icon Action Allows you to make an Accepts the current intercom call. selection. (page 29) Temporarily turns off the Erases a number/ ringer for incoming calls. character. (page 25) Puts the call on mute. -
Page 22: Recording Your Greeting Message
Getting Started R You can select 24-hour or When this setting is selected, 12-hour clock format (“AM” or are not displayed on the “PM”) by pressing *. handset display. KX-TGU130 series: page 4 MOKN a M Setting the eco mode Recording your MMENUN#725 MbN: Select the desired setting. - Page 23 Getting Started n Torchlight Press M N to turn the torchlight on/ off. The maximum lighting time is about 5 minutes. n Ringer indicator The LED flashes rapidly to indicate the unit status under the following conditions: – an incoming call. –...
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Page 24: Making/Answering Calls
Making/Answering Calls damage, we recommend that you set this product to the lowest volume Making calls setting at which you can hear adequately (page 26). Lift the handset and then dial the (KX-TGU430 series: page 4) phone number. R To correct a digit, press Making a call using the redial list MCLEARN. -
Page 25: Answering Calls
Making/Answering Calls R To turn the ringer off, press either Dial the phone number. a M MCN or MkN repeatedly. Note: Base unit R A 3 second pause is inserted each Press MjN or MkN repeatedly to select time MDN (Pause) is pressed. the desired volume. - Page 26 Making/Answering Calls Press MR/ECON Recall/flash n KX-TGU130 series: page 4 n KX-TGU430 series: page 4 Press MR/ECON Press MMENUN during an outside call. a MbN: “Recall” a MOKN n KX-TGU430 series: page 4 Note: Press MMENUN during an outside call. R Please contact your phone service a MbN: “Recall”...
- Page 27 Making/Answering Calls MbN: “Noise Reduction On” or Setting the amplify volume mode “Noise Reduction Off” a MMENUN#279 MOKN MbN: Select the desired setting. a Note: MOKN a M R Depending on the environment where this handset is being used, Turning the Amplify key feature on/ this feature may not be effective.
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Page 28: Intercom
Making/Answering Calls Note: MMENUN a MbN: “Conference” R When another user joins the a MOKN conversation, the interrupt tone R To leave the conference, press sounds. N. The other 2 parties can R To prevent other users from joining continue the conversation. your conversations with outside R To put the outside call on hold: callers, turn the privacy mode on... -
Page 29: Key Lock
Making/Answering Calls MbN: Select the desired setting. a Making an intercom call MOKN a M MMENUN a M Note: MbN: Select the desired unit or R This feature is not available for all “Voice Paging”. a MOKN handsets paging and voice paging R If you select “Voice Paging”, even if it is turned on. - Page 30 Making/Answering Calls Enter your key lock password (4 digits). a MOKN 2 times R If you forget your password, see page 69. Note: R You can turn off the handset while the key lock is on. Depending on the settings, the state of the handset may change when you turn on the handset again: –...
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Page 31: Nuisance Call Block
Nuisance Call Block – “Single Number”: The unit blocks calls from specific phone numbers Nuisance call block stored in the call block list. – “Range of Numbers”: The unit You can press the M N key in the blocks calls that begin with a following situations to disconnect the number stored in the call block list, current call and add a phone number to... - Page 32 Nuisance Call Block MbN: Select the desired entry to be Viewing/editing/erasing call blocked. block numbers N a MbN: “Yes” a MOKN a MbN: “Nuisance Call Block” Adding call blocked numbers a MOKN manually MbN: “Single Number” or “Range of Numbers” a MOKN MbN: Select the desired entry.
- Page 33 Nuisance Call Block Displaying and clearing the blocked call count The total number of blocked calls (up to 65,000) will be displayed. MbN: “Nuisance Call Block” a MOKN MbN: “Blocked Calls Count” a MOKN R To exit, press M MCLEARN MbN: “Yes”...
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Page 34: Automated Call Block
Automated Call Block R When the unit receives a call from a caller who is not registered in the Automated call block phonebook, Fav Call key, allow name list, or allowed number Automated call block means the unit database in the following situations, screens incoming calls before ringing. - Page 35 Automated Call Block Setting the automated call Adding to the allow name list block You can allow specific callers to pass through by adding the caller’s name to N a MOKN the allow name list even if you do not MbN: “Block/Unblock”...
- Page 36 Automated Call Block MERASEN a MbN: “Yes” a MOKN Resetting to the pre-recorded greeting message for automated call MbN: “Yes” a MOKN a M block This procedure will erase your greeting Greeting message for message for automated call block and automated call block reset to the pre-recorded one.
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Page 37: Phonebook
Phonebook Storing caller information to the Phonebook phonebook Press left M N navigator key. You can add 100 /200 names (16 R Or press MCALL LOGN (left soft characters max.) and phone numbers key). (24 digits max.) to the phonebook, and If the redial list is displayed, assign each phonebook entry to the press left M N navigator key to... - Page 38 Phonebook Erasing entries Erasing an entry Finding and calling from a phonebook entry Find the desired entry (page 38). a MMENUN MbN: “Erase” a MOKN To scroll through all entries MbN: “Yes” a MOKN a M MbN: Select the desired entry. To search by first character Erasing all entries Press the dial key (0 to 9,...
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Page 39: Speed Dial
Phonebook Edit the phone number if Speed dial necessary. a MOKN 2 times a You can assign 1 phone number to each of the dial keys (1 to 9) on the Erasing an entry handset. Press and hold the desired speed Adding phone numbers to dial key (1 to 9). - Page 40 Phonebook R If the indicator flashes when the Adding phone numbers handset is not placed on the base manually to Fav Call key unit or charger, battery consumption will be faster than usual. MMENUN#295 MbN: Select the desired entry. a Editing a favourites caller’s MADDN phone number...
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Page 41: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 42 Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Outgoing Call #338 *1 , *2 – On/Off <Off> Alert Outgoing Call – – Notification Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings Number of Auto #211 2-9 Rings Rings...
- Page 43 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume (External) – Handset Off-6 <3> #G160 – Ringer Volume (External) – Base Unit 1-6 <6> #175 – Ringer Volume (Intercom) (Handset) <Ringtone 1>...
- Page 44 Programming Sub-menu 1 Sub-menu 2 Settings Code Time Settings – #101 Set Date/Time Memo Alarm <Off> #720 – Alarm1-3 Once Daily Weekly <Caller ID> #226 – Time *1 , *5 Manual Adjustment Talking Caller Handset <On> #162 *1 , *2 <On>...
- Page 45 Programming Sub-menu 1 Sub-menu 2 Settings Code Speed Dial – – #261 – <Off> #725 Eco Mode Eco Plus – <Normal> #729 Security Enhanced Record – – #302 Greeting Display Setup LCD & Key <On> #276 – Backlight Level 1–4 #145 –...
- Page 46 Programming Sub-menu 1 Sub-menu 2 Settings Code – #194 – Privacy <Off> *1 , *6 , *11 Mode – <0000> #132 Base Unit PIN Register Register – #130 Handset Cancel – #131 Register Language Display <English> #110 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings...
- Page 47 Programming Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings Code On/Off – #268 <Off> Sensitivity – #269 Level <Middle> High Main menu: “Caller List” Operation Code Viewing the caller list. #213 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
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Page 48: Alarm
Programming n Weekly: Alarm MbN: Select the desired day of the week and press MSELECTN. An alarm sounds at the set time for 1 a MOKN minute and is repeated 5 times at 5 Set the desired time. a MOKN minute intervals (snooze function). -
Page 49: Baby Monitor
Programming ring the handset (Caller ID subscribers MbN: Select the desired setting. a only). MOKN a M Important: Note: R Make sure the unit’s date and time R When the answering system setting is correct (page 21). answers the call, this feature does R We recommend turning the base not work. - Page 50 Programming Important: Note: R Before using this feature, we R When this feature is on, another recommend that you test this feature handset can hear the monitored and adjust the baby monitor handset by making an intercom call. sensitivity as needed, especially if you plan to monitor from outside.
- Page 51 Programming Enter the desired number. a MbN: “Yes” a MOKN a M MOKN 2 times R “Baby Monitor” will be Baby monitor sensitivity displayed. You can adjust the sensitivity of the Note: baby monitor. Increase or decrease the sensitivity to adjust the sound level R The registered name/number is needed to trigger the baby monitor displayed.
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Page 52: Other Programming
Programming Note: MMENUN#256 R The unit disconnects the call Enter the base unit PIN (default: automatically after 2 minutes. “0000”). R If you forget your PIN, see page 69. Other programming MbN: Select the handsets to be restricted. a MSELECTN R “... - Page 53 Programming Changing the base unit PIN Important: R If you change the PIN (Personal Identification Number), please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 69. MMENUN#132 Enter the current 4-digit base unit PIN (default: “0000”).
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Page 54: Caller Id Service
Caller ID Service Note: Using Caller ID R Even when there are unviewed missed calls, disappears from the service standby display if the following operation is performed by one of the Important: registered handsets: R This unit is Caller ID compatible. To –... -
Page 55: Caller List
Caller ID Service If that phone number has not been – “ ” indicates the caller blocked stored in the phonebook or Fav Call by Automated call block. key, the caller information is announced. Editing a caller’s phone Note: number R Name pronunciation may vary. -
Page 56: Answering System
Answering System though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are Turning the unavailable to answer the phone. answering system You can also set the unit to play a greeting message but not to record on/off caller messages by selecting... -
Page 57: Listening To Messages
Answering System MbN: “Yes” a MOKN Listening to After a beep sounds, hold the handset about 20 cm away and messages speak clearly into the microphone (2 minutes 30 seconds max.). Important: Press MSTOPN to stop recording. R When using the base unit or handset to listen to messages, the noise reduction feature (page 27) is activated automatically in spite of... - Page 58 Answering System To listen to all messages: Rewinding the message MMENUN#324 Available for: When finished, press M KX-TGU430 series: page 4 Note: Press and hold M N until the unit R To switch to the receiver, press M plays the desired part of the message. ZN.
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Page 59: Advanced New Message Alerting Features
Answering System Operation Audible message alert Reset to a This feature allows the base unit to pre-recorded beep to inform you of a new message greeting message arrival when new messages are recorded. The base unit beeps 2 times KX-TGU430 series: page 4 every minute until you listen to the If pressed within the first 5 messages, if the “Base Unit Beep”... - Page 60 Answering System MbN: “Phonebook” a MOKN MbN: “Manual” a MOKN a Continue from step 4, “Storing a MbN: Select the desired phone number to which the unit phonebook entry. a MOKN a makes an alert call”, 59. Editing the set phone number n By entering a phone number: MMENUN#338 MMENUN#338...
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Page 61: Remote Operation
Answering System – “Activate”: You must enter your to press certain dial keys to perform different operations. remote access code and then press 4 to play new message. MMENUN#338 Remote access code MbN: “Remote Code” a MOKN A 3-digit remote access code must be MbN: Select the desired setting. -
Page 62: Answering System Settings
Answering System If pressed within the first 5 Voice guidance seconds of a message, the previous message is played. During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific Turning on the answering operation, or press 2 to listen to more system remotely available operations. - Page 63 Answering System MbN: Select the desired setting. a Selecting “Greeting Only” MOKN a M You can select “Greeting Only” which sets the unit to announce a Number of rings before the greeting message to callers but not record messages. unit answers a call Select “Greeting Only”...
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Page 64: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 65 Useful Information Character entry modes The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ), Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly.
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Page 66: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. -
Page 67: Troubleshooting
Useful Information Display message Cause/solution Checking R The automated call block function is in operation. Try again later. Error R Recording was too short. Try again. Memory Full R The phonebook memory is full. Erase unwanted entries (page 38). R Message memory is full. Erase unwanted messages (page 57, 58). - Page 68 Useful Information Problem Cause/solution The handset display is R The handset is not turned on. Turn the power on blank. (page 21). I cannot hear a dial tone. R Make sure that you are using the compatible telephone line cord. Your old telephone line cord may have a different wiring configuration.
- Page 69 Useful Information Problem Cause/solution Handset functions R This could be due to temporary communication abnormally, such as: errors between the phone and the router/ R One-sided connection FritzBox. (only one party can R Please reboot your router/FritzBox by hear the other). unplugging it from the AC outlet, waiting for 10 R No ring when receiving seconds, and then plugging it back in.
- Page 70 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the base unit. Move is displayed. closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 74).
- Page 71 Useful Information KX-TGU430 series: page 4 Fav Call key Problem Cause/solution The Fav Call key remains R The Fav Call key flashes when there is a flashing. missed call from any of your favourite contacts is received and not answered. No notification of missed R When there is a missed call from the favourite call from favourite contacts.
- Page 72 Useful Information Problem Cause/solution Caller information is not R To use the Talking Caller ID feature, store the name and phone number in the phonebook announced. (page 37) or Fav Call key (page 40). R The handset or base unit’s ringer volume is turned off.
- Page 73 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on new messages. (page 56). R The message memory is full. Erase unwanted messages (page 57). R The recording time is set to “Greeting Only”. Change the setting (page 63).
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Page 74: Registering A Unit
Useful Information Registering a unit Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example, is displayed even when the handset is near the base unit), re-register the handset. Handset: MMENUN#130 Base unit:... -
Page 75: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. - Page 76 Index Direct command code: 41 Index Display Contrast: 45 A Alarm: 48 Language: 21 Answering calls: 25 Do not disturb mode: 48 Answering system: 56 Eco mode: 22 Call screening: 62 Equalizer: 27 Erasing Error messages: 66 messages: 57, 58, 59, 62 Fav Call key: 39 Greeting message: 56 First ring: 43...
- Page 77 Index Ringer tone Intercom call: 43 Outside call: 43 Security for phone calls: 52 Speakerphone: 24 Speed dial: 39 Talking Caller ID: 54 Time adjustment: 44 Torchlight: 22 Transferring calls: 28 Troubleshooting: 67 Voicemail: 64 Volume Amplify key: 26 Receiver: 24 Ringer (Base unit): 25 Ringer for intercom call (Handset): 43...
- Page 78 Notes...
- Page 79 Notes...
- Page 80 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...
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Questions and answers
Why is the orange light flashing on hand set
The orange light on the Panasonic KX-TGU130E handset is flashing because the ringer indicator is active. This happens when there is an incoming call or an intercom is being received. However, if the torchlight is turned on during an incoming call, the ringer indicator will not work.
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