Understanding Status Messages - Motorola I325 User Manual

Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Customer Care, note
the message, numeric code, and the conditions
under which it appeared. The following table lists
and describes the status messages.
Status Messages Message Description
The number that you entered is not
Number Not in
valid.
Service
User Not Available The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.
The person that you called has not
User Not
purchased this service.
Authorized
This service is temporarily not
Please Try Later
available. Please try again later.
Service Restricted This service was restricted by your
service provider, or this service was
not purchased.
You are either out of coverage or
Service Not
having problems with provisioning.
Available
Status Messages Message Description
The system is experiencing heavy
System Busy
traffic. Please try again later.
An error occurred. Please try again.
Please Try Again
A fault was detected with your
Self Check Error +
phone. If this error recurs, note the
Number Code
error code and contact Customer
Care.
An operational fault was detected
Self Check Fail +
with your phone. Note the numeric
Number Code
code, turn your phone off, and
contact Customer Care.
The incorrect PIN was entered 3
PIN Blocked
consecutive times. You will be
Call Your Provider
unable to place or receive calls on
your phone. Contact Customer
Care to have them obtain the PIN
Unblocking Key (PUK) code.
Your SIM card is not being
Insert SIM
detected. Please check to ensure
that you have inserted the SIM card
correctly into your phone.
Please check your SIM card to
Check SIM Card
make sure it has been inserted
properly.
You have entered an incorrect PIN
Wrong PIN
number.
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