Troubleshooting - Motorola ELECTRIFY Manual

Forgot your pattern or passcode?
If you forget your pattern or passcode, contact your
service provider.
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch
Factory data reset
> >
Warning: All data on your phone will be deleted.
(Nothing on your memory card is deleted.)
Settings
> >
Reset phone
.

Troubleshooting

we're here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
Privacy
the back cover and battery ("Assemble & charge" on
page 3), then replace and switch your phone on as usual.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
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