1. Manuals
  2. Brands
  3. American Changer Manuals
  4. Cash Counters & Coin Sorters
  5. Triad TC500A Flex-2
  6. Installation, operation and service manual

American Changer Triad TC500A Flex-2 Installation, Operation And Service Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Triad®
TC500A Flex-2
Installation, Operation
and Service Manual
Changing the Industry℠
Installers & Service Technicians
Read and understand the instructions
detailed in this manual.
Owners & Operators
Keep this manual in a safe place to
provide to any service technicians
working on this machine.
American Changer Corp.
1400 N.W. 65th Place, Ft. Lauderdale, FL 33309
Tel (954) 917-3009 • Fax (954) 917-3079
www.americanchanger.com www.hoffmanmint.com
© 2022 American Changer Corp.
Manual Series 04082022

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Triad TC500A Flex-2 and is the answer not in the manual?

Questions and answers

Related Manuals for American Changer Triad TC500A Flex-2

Summary of Contents for American Changer Triad TC500A Flex-2

  • Page 1 Keep this manual in a safe place to provide to any service technicians working on this machine. American Changer Corp. 1400 N.W. 65th Place, Ft. Lauderdale, FL 33309 Tel (954) 917-3009 • Fax (954) 917-3079 www.americanchanger.com www.hoffmanmint.com © 2022 American Changer Corp. Manual Series 04082022...

  • Page 3: Table Of Contents

    Table of Contents Section 1 – Product Overview 1.1-Machine Specifications……………………………………………………………………………………………………………… 1.2-Warranty Information………………………………………………………………………………………………………………. 1.3-Machine Safety…………………………………………………………………………………………………………………………. Section 2 – Setup & Installation 2.1-Setup………………………………………………………………………………………………………………………………………… 2.2–Mounting Instructions……………………………………………………………………………………………………………… 2.3–Installing a Rear Load Model 500………………………………………............10 2.4–ADA Regulations………………………………………………………………………………………………………………………. 11 Section 3 – Operational Overview 3.1–Component Description……………………………………………….………………………………………………………….. 3.1.1–...
  • Page 4 All rights reserved. No part of this work covered by copyrights herein may be reproduced or copied in any form or by means – graphic, electronic or mechanical, including photocopying, recording, taping or information storage and retrieval systems – without the written permission of American Changer Corp.

  • Page 5: Section 1 - Product Overview

    *Note: Specifications stated herein may vary without notice. Capacities are approximations and may vary. 1.2 – Warranty Information PLEASE REFERENCE SECTION 4.4 ON PAGES 31 AND 32 FOR AMERICAN CHANGER’S DETAILED LIMITED WARRANTY AND EXCLUSIVE REMEDIES. SOME HIGHLIGHTS FROM SAID SECTION ARE: Coin Hopper(s), Coin Acceptors and Logic Board These items are warranted for one year from date of purchase.

  • Page 6: Machine Safety

    Section 1.3 – Machine Safety Your safety and the safety of others are very important to American Changer Corp. We have provided important safety messages in this manual and on your machine. Always read and obey all safety messages. This is a safety alert symbol.
  • Page 7 SAVE THESE INSTRUCTIONS American Changer does not guarantee machines (products) or services to be 100% secure against criminal attempts. All machines (products) and services are to be used in accordance with business best practices and the owner’s or operator’s best judgement.

  • Page 8: Section 2 - Setup & Installation

    “ON.” The rocker switch has an “I” and “O” printed on it. When the “I” is pressed down, the changer is “ON.” If the machine does not function properly please contact American Changer’s Technical Support Department at service@americanchanger.com...
  • Page 9 When unpacking a new changer, the power cord and keys are found as shown below.

  • Page 10: Mounting Instructions

    2.2 – Mounting Instructions This machine must be installed in accordance with local codes. If you are unsure in any way what your local codes are or unsure of anything in the following steps, please hire a licensed professional to mount your machine.
  • Page 11 Installation is completed. Proceed to the “Programming the Changer” section The proper performance of your American Changer machine is directly related to the quality of the power it is supplied. AC power fluctuations, including blackouts, brownouts, over voltages, sags, surges, and spikes may cause the machine to miss pay.

  • Page 12: Installing A Rear Load Model 500

    2.3 – Installing a Rear Load Model 500 General For all methods of installation, locate a convenient power source and be sure that the bill changer is mounted level. The Rear Load Changer is primarily designed to be flush mounted on a wall with the cabinet itself protruding through a hole (or cutout) in the wall.

  • Page 13: Ada Regulations

    2.4 – ADA Regulations The American Disabilities Act requires unobstructed access to equipment. Bill insertion and coin removal are to be no lower than 15 inches and no higher than 48 inches from the floor. This requirement must be met whether a changer is installed on a base, on a table, or in the wall. NOTE: This drawing is not to scale.

  • Page 14: Section 3 - Operational Overview

    Section 3 – Operational Overview 3.1 – Component Description 3.1.1 Coin Hopper The hopper uses the ccTalk communication protocol. It can dispense coins or tokens ranging in size from 21mm to 30mm in diameter and 1.25mm to 3.30mm in thickness. An option is available to dispense smaller coins.

  • Page 15: Acc Coin Hopper

    3.1.2 ACC Coin Hopper The hopper uses the ccTalk communication protocol. It can dispense coins or tokens ranging in size from 21mm to 30mm in diameter and 1.25mm to 3.30mm in thickness. An option is available to dispense smaller coins. Rear View Front View Put coins into this opening...

  • Page 16: Crane Payment Innovations (Cpi) Ae 2600 Series

    3.1.4 Crane Payment Innovations (CPI) AE 2600 Series This model machine carries this type of bezel we carry. Compact Bezel...
  • Page 17 CPI T702-U5MUS Talos This model machine carries this type of bezel we carry. Compact Bezel...

  • Page 18: Flex Programmer Board

    3.1.5 Flex Programmer Board This device is used to view and edit the machine’s settings. When in normal operation the Flex Programmer Board displays payout information to the person using the machine. Connection to Flex-2 Main Logic Board 3.1.6 Flex-2 Main Logic Board Flex Programmer Hopper 1 Hopper 2...

  • Page 19: Optional Component Description

    3.2 – Optional Component Description 3.2.1 Remote Access Board Ethernet Communication 3.3 – Out-of-Service Conditions & Error Codes System Below are conditions that will cause the machine to go Failures into an “Out-of-Service” mode. Coin Hopper Coin Hopper Error Conditions If the hopper fails and a second hopper is not present, the machine will go out of service.
  • Page 20 metal plates located at the bottom of the hopper. Second use Scotch-Brite to scrub the metal plates. This is effective on dull plates. Repair or replace the hopper. Timed Out The coin hopper did not complete a payout in its allotted time frame.
  • Page 21 Not Present Cassette is not present or no ID magnet is detected. Is Low Cassette is low Bill Long Bill length long Bill Short Bill length short Bill Thick Bill thickness error Bill Space Bill to bill space too short Not In Use Cassette is not in use only for cassettes 3 and 4 Param Err.

  • Page 22: Programming Menu Flex-2 Board (F53 Dispenser)

    3.5 – Programming Menu Flex-2 Board (F53 Dispenser) To enter the programming menu, begin by pressing the “Select Switch” on the Flex-2 main logic board. Pressing the select switch will bring the display to show “Enter Access Code.” Use the Flex Programmer Board to enter the access code. The default code from the factory is “1234” To exit the programming menu or the “Enter Access Code”...
  • Page 23 Menu 04 – Validator Enable Enable or disable the bank note validator. Menu 05 – Enable Bills This system only uses MDB validators. Depending on what type of MDB validator is used, the display will only toggle between the denominations accepted by the bill validator. Menu 06 –...
  • Page 24 Menu 16 – Access Code Setup Access code. Menu 17 –WebServer The Webserver IP configuration is displayed Menu 18– Anti-Stringing Setup a maximum cash amount, maximum time and shut-off time for anti- stringing purposes.

  • Page 25: Remote Loading Software To The Flex-2 Board

    3.5 – Remote Loading Software to the Flex-2 Board 1. What you need 1.1 Windows XP, or later pc with MicroSD port or USB to MicroSD card reader 1.2 MicroSD card (comes installed in the Flex-2 main logic board) 2. Transferring the file into the MicroSD card 2.1 Turn power off to the controller board.

  • Page 26: Webserver

    3.6 – Webserver The webserver is an optional add-on that allows the owner of the machine to “log in” to the machine. From there one can view the status of the machine and make changes to the payouts. Home Tab Home Tab –...
  • Page 27 Audit Information Tab Audit Information Tab – Resettable and Non-Resettable Counters are displayed in this tab. The counters can be reset from this tab as well.
  • Page 28 Configuration Tab Configuration Tab – This tab allows the operator to send a new payout configuration, time, and date to the machine.
  • Page 29 Network Settings Tab Network Settings Tab – This tab displays the IP Address, Network Mask, Gateway, DNS Server, and Port settings...
  • Page 30 Email Tab The Email To from the picture above is to an AT&T SMS account. Below is a list of additional US and Canada SMS accounts: AT&T: 10digitphonenumber@txt.att.net MetroPCS: 10digitphonenumber@mymetropcs.com Sprint: 10digitphonenumber@messaging.sprintpcs.com T-Mobile: 10digitphonenumber@tmomail.net Verizon: 10digitphonenumber@vtext.com Max is 64 characters per email. Below is an example: Machine;000 Val;Fail/Ok C1;Fail/Ok C2;Fail/Ok C3;Fail/Ok C4;Fail/Ok Pt;Fail/Ok Where: Val: Validator Status...

  • Page 31: Section 4 - Maintenance

    Section 4 – Maintenance DISCCONECT ALL ELECTRICAL POWER TO THE MACHINE BEFORE SERVICING. 4.1 – Coin Hopper Maintenance Removal of the Electronics and Opto Sensor Board All the electronics and sensors are placed on one board located behind the exit door at the side of the hopper.

  • Page 32: 2-Acc Coin Hopper Maintenance

    4.1.2 ACC Coin Hopper Maintenance Removal of the Electronics and Opto Sensor Board All the electronics and sensors are placed on one board located inside of the hopper. Remove the right section of the hopper by removing the two hex nuts connecting the low coin contact plates and then the 5 screws on that side.
  • Page 33 Inside view Exit window Low coin contact plates...

  • Page 34: Bill Validator Maintenance

    4.2 – Bill Validator Maintenance Crane Payment Innovations (CPI) AE 2600 Series You can clean the bill acceptor while it is still mounted in the machine 1. Remove power from the machine. 2. Unlatch the magazine by pushing the yelow latch (located on the top of the unit) toward the front of the unit.
  • Page 35 Cleaning It is time to clean the Bill Acceptor when bills are being returned to patrons at an unacceptable rate. Turn Changer power off. Remove Bill Box. Follow instructions in the Bill Recycle module. See Figure 2. Using a clean cloth dampened with warm soapy water wipe the Bill Track and White Feed Rollers removing dirt and ink.

  • Page 37: Parts List

    4.3 – Parts List TC500ARL-2: Base unit with 2 cassettes. Number American Changer Part # Description Bill Validator Various Models Available. Contact American Changer for part number. Talos model shown in above picture. AC8001-FLEX2BD Flex 2 Board AC3078-PSY SE-450-24 Power Supply...
  • Page 38 TC500ARLC1-2: Base unit with 2 cassettes and 1 hopper. Number American Changer Part # Description Bill Validator Various Models Available. Contact American Changer for part number. Talos model shown in above picture. AC1047.5 American Changer Hopper AC3078-PSY SE-450-24 Power Supply...
  • Page 39 TC500ARL-3: Base unit with 3 cassettes. Number American Changer Part # Description Bill Validator Various Models Available. Contact American Changer for part number. Talos model shown in above picture. AC8001-FLEX2BD Flex 2 Board AC3078-PSY SE-450-24 Power Supply 580-00030 F53 Dispenser Rear Load...
  • Page 40 TC500ARL-4: Base unit with 3 cassettes. Number American Changer Part # Description Bill Validator Various Models Available. Contact American Changer for part number. Talos model shown in above picture. AC8001-FLEX2BD Flex 2 Board AC3078-PSY SE-450-24 Power Supply 580-00030 F53 Dispenser Rear Load...

  • Page 41: Warranty Terms And Conditions

    LIMITED WARRANTY AND EXCLUSIVE REMEDIES – The goods delivered hereunder are subject to the terms of American Changer Corporation’s (Seller or Seller’s) Limited Warranty provided with the deliverable, or if there is no such warranty, the terms set forth herein. In the event of any inconsistency between the written warranty provided with deliverable, and the description of the warranty set forth herein, the written warranty shall govern.
  • Page 42 CREDIT CARD AND/OR DEBIT CARD NUMBERS, PERSONAL IDENTIFICATION NUMBERS, PERSONAL PASSWORDS OR PASSCODES, OR OTHER SIMILAR PERSONAL INFORMATION OF THE USER OF THE GOODS. IN NO EVENT SHALL AMERICAN CHANGER BE LIABLE TO BUYER UNDER THIS WARRANTY FOR AN AMOUNT WHICH EXCEEDS THE PURCHASE PRICE OF THE GOODS.
  • Page 43 Email Address: ____________________________________ Note: The purpose of this form is to enter your information in our customer database. This information will not be shared with anyone outside of American Changer Corp. It will be used to inform you of equipment upgrades.

This manual is also suitable for:

Triad 500rl cc-2Triad 500rl c1-2Triad 500fl c1-2

Table of Contents