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Common Problems and Solutions (Cont.)
8. Cannot uninstall NIS.
Go to Control Panel | Add or Remove Programs. Look for "Norton Internet Security 200x (Sy-
mantec Corporation)". Click Change/Remove and choose Remove All to uninstall NIS.
9. Windows Firewall must be stopped before installing "Norton Internet Security" or "Norton Per-
sonal Firewall". How to stop Windows Firewall:
1. Click Start and then Control Panel.
2. You will have one of two control panels. Click on the Security Center icon.
3. Click on the Windows Firewall icon beneath the status updates.
4. Click Off and then click OK.
10. Why is the "Privacy Control" icon showing 'x'?
Turn off Privacy Control from "Status & Settings".
11. Insufficient privilege message.
Many settings, including disabling or uninstalling NIS, require you to be logged into Windows
with Administrator privileges. Log Off and switch to a user account with Administrator privileges.
A
Appendix
A-15
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