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d520.bk : notes.fm5 Page 47 Thursday, April 30, 1998 11:29 AM
You can't switch your phone on
Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See 'Important Battery
Information'.
You can't make calls
Check the antenna. Is it fully extended?
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in
a building, move closer to a window.
Check the Network Selection settings. Try Manual Selection, or try another network. See 'Network Search'.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and Fixed Dialling settings.
Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service
Provider. See 'Set Total Charge Limit'.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.
You can't receive calls
Check the antenna. Is it fully extended?
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in
a building, move closer to a window.
Check the Call Diversion and Call Barring settings.
Check the Ringer settings. If it is off, there is no audible alert. See 'Ringer On or Off'.
Your phone won't unlock
Have you inserted a new SIM card? Enter the new PIN code. See 'Entering Your SIM Card PIN Code'.
Do you have a replacement phone? Enter the default phone unlock code - 1234.
Have you forgotten the unlock code? Press
security code).
Your PIN is blocked
Enter the PIN unblocking code supplied with your SIM card (see 'Unblocking Your Phone').
Your PIN2 is blocked
Enter the PIN2 unblocking code supplied with your SIM card (see 'Change SIM PIN2 Code').
Your SIM card won't work
Is the card inserted the right way round? See 'SIM Card Insertion'.
Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.
What to do if...
[
]
or
to change the unlock code (you will need your
47
What to do if...
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