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Summary of Contents for Aquacal AutoPilot PoolSync
- Page 1 Owner's / Installation Manual INSTALLER: This document is the Purchaser's property and is to remain with the equipment owner. LTP15502 REV A...
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Page 3: Table Of Contents
Table of Contents Safety Contacting AquaCal AutoPilot, Inc. Installation Step 1 - Installation Setup Step 2 - Installing Application Step 3 - Wiring Device Step 4 - Confirm Connected Devices Step 5 - Confirm Wi-Fi signal strength Step 6 - Mounting Device Operation Set up the PoolSync®... -
Page 4: Safety
SAFETY IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should always be followed, including the following: READ AND FOLLOW ALL INSTRUCTIONS Follow all state, local, and National Electrical Code(s) (provincial and Canadian Electrical Code(s) if applicable) unless local guidelines supersede. - Page 5 AutoPilot for a service partner in your area. See "Contacting ® AquaCal AutoPilot, Inc." on the next page. PERSONAL SAFETY HAZARD – To reduce the risk of injury, do not permit children to operate this device. RISK OF CHILD DROWNING OR INJURY - Children must be closely supervised at all times around pool or spa equipment.
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Page 6: Contacting Aquacal Autopilot, Inc
CONTACTING AQUACAL AUTOPILOT, INC. For further assistance, please contact the distributor or installer of this product. If you need to contact AutoPilot for questions, service, or parts, ® please have your model and serial numbers available. Also have the name of your installer and date of your equipment’s installation. -
Page 7: Installation
INSTALLATION Step 1 - Installation Setup In order to install and use the PoolSync device, several ® conditions must be met. An internet service is required for remote access of equipment. This includes a Wi-Fi router that will provide a 2.4 GHz signal. A PoolSync will not connect to routers set to 5 GHz signal. -
Page 8: Step 2 - Installing Application
Step 2 - Installing Application The PoolSync Application is required in order to properly install ® the PoolSync device. ® 1. Download the PoolSync application on a mobile device. ® 2. Create an account and log in to the application. 3. - Page 9 7. Enable Bluetooth on the mobile device. 8. With Bluetooth enabled, the mobile device connected to the correct (2.4 GHz) network, and the PoolSync application logged ® into and open, press the "Wi-Fi Setup" button on the PoolSync ® device. 9.
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Page 10: Step 3 - Wiring Device
Select one of the three wiring options below: See "Wiring to a ChlorSync® Chlorinator ONLY" on the facing page. See "Wiring to an AquaCal® Heat Pump ONLY" on page 9. See "Wiring to Multiple Sync Ready Devices" on page 11. Do not mount the PoolSync at this ®... - Page 11 ® Wiring to a ChlorSync Chlorinator ONLY 1. Turn off power at power disconnect(s) for all equipment to be attached to the PoolSync ® 2. Remove the power center cover and the grommet in one of the available openings on the bottom of the box. 3.
- Page 12 ® Wiring to an AquaCal Heat Pump ONLY The PoolSync device can control several types of AquaCal ® AutoPilot, Inc. heat pumps. The following diagram illustrates the different types of connection points for each Sync Ready heat pump. The Red (power) wire is connected to one device ONLY.
- Page 13 PLEASE NOTE - The labels on the control board Port "D" may not match wire colors. Figure 3 Page - 10...
- Page 14 Chemistry controller system. Just remember to ™ use only one red power wire to the PoolSync ® NOTE: ® If the AquaCal Heat Pump has the capability of controlling other devices attached to the heat pump, the PoolSync will also be able to ®...
- Page 15 ® Power Supplied from a ChlorSync Wi-Fi Device Figure 4 Page - 12...
- Page 16 ® Power Supplied from an AquaCal Push Button Display (HP11) Heat Pump Figure 5 Page - 13...
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Page 17: Step 4 - Confirm Connected Devices
Step 4 - Confirm Connected Devices Confirm that the PoolSync device and any attached equipment ® shows in the PoolSync application. ® 1. Completely close and then reopen the application. 2. Check for attached equipment in the application. If any of the connected devices are not visible press the three dots at the upper right corner to open the settings screen. -
Page 18: Step 6 - Mounting Device
Step 6 - Mounting Device The proper location for the PoolSync requires a strong Wi-Fi ® signal and a stable mounting surface near enough to the equipment for proper wire runs. But not too close to equipment so interference prevents proper operation. The cable length of the PoolSync is 15 feet (457 cm). -
Page 19: Operation
Mount Device 1. Once all prior installation steps have been completed, mount the PoolSync device. ® 2. Cable manage all wiring to avoid a tripping hazard. Vertical Mounting Plate (STK0272) A vertical mounting plate is available (not included) for installing the PoolSync device ®... - Page 20 2. Download the PoolSync application from the App Store or ® Android market. 3. Once the app is downloaded, launch the PoolSync app. ® 4. Using the application tap "Sign Up". If the user already has an account, they can skip to step 6.
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Page 21: How The Poolsync® Works
® and control of the PoolSync Ready equipment will be available. ® ® The AquaCal heat pump: View current water temperature Change desired temperature Change heat pump schedule (select units only) Change modes (when applicable) - Off / Heat / Cool / Auto ®... -
Page 22: Device Control Panel
Device Control Panel Figure 7 Restart Button / LED Pressing the Restart Button will restart the device and reload the connected equipment to the device. This may be needed if the user can't see the device in the PoolSync mobile application or ®... - Page 23 Service Access Button / LED Pressing the Service Access button will broadcast a Wi-Fi signal to any local mobile devices for the installation process. NOTE This is not the same as using a site's normal Wi-Fi. It is only used when setting up the system.
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Page 24: Mobile Application Display
Mobile Application Display Figure 8 Wi-Fi Signal Strength Indicates the strength of a Wi-Fi signal. See "Step 5 - Confirm Wi-Fi signal strength" on page 14. Page - 21... - Page 25 Indicators Each connected device can show water conditions and device setting indicators here. Group Bubbles ® If an AquaCal heat pump is connected to the PoolSync device, ® and the heat pump has the capability (firmware) of groups, a bubble for each group can appear here. Check your heat pump documentation for more information on configuring groups.
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Page 26: Appendix
To Group Schedules and Timers ® A shortcut to group settings. This is available if an AquaCal heat pump has been connected to the PoolSync device, and the ® heat pump has the capability of grouping devices connected to the heat pump, a shortcut to the group's settings are available here. - Page 27 1. To use this feature the installer must have the PoolSync ® application installed on their mobile device. Please note - the installer can not be connected to the owners Wi-Fi network. 2. Create an account and log in to the application. 3.
- Page 28 10. In the rare case that the installer is setting up a new system and sees an error message saying “PoolSync Firmware Update Required”, the installer will need to connect the PoolSync device ® to the customers Wi-Fi network and select the update, before the service access feature can be used.
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Page 29: Approvals And Compliance
Approvals and Compliance Tested to conform to the following specifications: Compliance Description Standard for Safety - Swimming Pool UL1081 Pumps, Filters, and Salt Chlorine Generators CSA C22.2#218.1:2013 Spas, Hot Tubs, And Associated Ed.2+E1 Equipment FCC Compliance NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. -
Page 30: Troubleshooting
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio / TV technician for help. TROUBLESHOOTING WARNING - Failure to heed the following may result in permanent injury or death. - Page 31 1013 (Unsuccessful scan for PoolSync devices via Wi-Fi) ® Occurs when trying to scan for devices via Wi-Fi using an android mobile device. Confirm Wi-Fi active on mobile device in settings. Confirm PoolSync has permission to use Wi-Fi. ® 1014 (Unable to connect to PoolSync to transfer Wi-Fi ®...
- Page 32 1017 (PoolSync unable to connect to Wi-Fi) ® Occurs when the PoolSync device tries to connect to Wi- ® Fi for initial setup using a local network. Ensure setup is enabled on the PoolSync device. ® Ensure mobile application has the necessary permissions in phone settings (Wi-Fi enabled).
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Page 33: Issues
Mobile application displays "schedules not available in this version" This feature currently unavailable for heat pump unless sensor and firmware upgrade is completed by a service technician. See "Contacting AquaCal AutoPilot, Inc." on page 3.. Can't see device in mobile application Verify the PoolSync... - Page 34 Heat pump not activating at scheduled time as shown on the application. Confirm that heat pump schedule mode is in "Auto" mode. Confirm schedule mode is not set to "Away" or "Off". Check heat pump manual for further information. Confirm the PoolSync and mobile device have Wi-Fi ®...
- Page 35 Lights are not illuminated on PoolSync device ® Confirm equipment is receiving power. Verify all wires from the PoolSync unit to the PoolSync ® ® Ready equipment are properly seated and securely tightened. Restart the PoolSync unit by pushing the arrow button.
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