NOTE:
If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist
feature to automatically identify your computer. You can also click Browse all products to manually browse for your
computer.
4. Click Drivers & downloads > Find drivers.
5. In the Category drop-down, select Chipset.
6. Click Download to download the media-card reader driver for your computer.
7. After the download is complete, go to the folder where you saved the card reader driver file.
8. Double-click the card reader driver file icon and follow the instructions on the screen.
PCI-E memory card reader driver
The Windows operating system does not include the PCI-E memory card reader driver. Install the Realtek Memory Card Reader
driver that is available for download from www.dell.com/support.
Downloading and installing the PCI-E memory card reader driver
1. Turn on your computer.
2. Go to www.dell.com/support.
3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and
then click Search.
NOTE:
If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist
feature to automatically identify your computer. You can also click Browse all products to manually browse for your
computer.
4. Click Drivers & downloads > Find drivers.
5. In the Category drop-down, select Chipset.
6. Click Download to download the driver for your computer.
7. After the download is complete, go to the folder where you saved the PCI-E memory card reader driver file.
8. Double-click the card reader driver file icon and follow the instructions on the screen.
Intel Rapid Storage Technology (IRST)
The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for
supported operating systems. The IRST software package provides an added protection against data loss in the event of a
hard-drive failure.
NOTE:
The following conditions must be met before you can install IRST on your computer.
● Your computer has a RAID I/O controller hub (ICH). If your computer does not have a RAID ICH, you cannot install IRST
unless a third-party RAID controller card is installed.
● Your RAID controller is enabled by default.
CAUTION:
If a SATA hard drive is already installed, disabling the RAID controller (switch to AHCI mode)
might cause your computer to display a blue screen and an error code followed by a system reboot.
Downloading and installing the IRST APPX
1. Turn on your computer.
2. Go to www.dell.com/support.
3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and
then click Search.
12
Reinstallation sequence for drivers and applications
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