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Airgain AirgainConnect AC-HPUE User Manual

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AirgainConnect™ AC-HPUE User Guide
AirgainConnect
AC-HPUE
and Ethernet
®
™
Injector User Guide
11/30/2021
Version 1.14

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Summary of Contents for Airgain AirgainConnect AC-HPUE

  • Page 1 AirgainConnect™ AC-HPUE User Guide AirgainConnect AC-HPUE and Ethernet ® ™ Injector User Guide 11/30/2021 Version 1.14...
  • Page 2 Copyright Act of 1976, as amended, and all copyrights in this guide are the exclusive property of Airgain, Inc. The user of the applicable AC-HPUE shall be able to make a limited number of copies of this guide for the sole purpose of properly installing and operating the product, but only such copies as are reasonably necessary for that purpose.
  • Page 3 MAINTAIN A SAFE DISTANCE. Stay 20 cm (8 inches) or more away from the antenna modem during normal operation. FUSE. Use an inline 5A slow blow fuse for over-current protection. • • GROUND. Never connect the black ground wire directly to the battery terminal. © Copyright 2022 Airgain, Inc.

  • Page 4: Table Of Contents

    Connecting to a PC/Laptop ........................17 Configure a Custom APN.......................... 21 10. Static IP Address ............................. 24 Appendix A: Specifications ..........................25 Appendix B: Safety Warnings ........................... 26 Appendix C: Limited Warranty, Support ......................27 © Copyright 2022 Airgain, Inc.
  • Page 5 AirgainConnect® AC-HPUE™ User Guide Appendix D: Compliance..........................30 Appendix E: Terms of Use and Privacy ......................31 Applicable Terms ............................31 Trademark, and Patent............................ 31 © Copyright 2022 Airgain, Inc.

  • Page 6: Welcome

    Welcome This user guide provides information on the AirgainConnect AC-HPUE integrated vehicle antenna and LTE modem. AirgainConnect AC-HPUE is built for FirstNet® MegaRange™, the high power user equipment (HPUE) solution that transmits at a higher power when connected on Band 14. This results in increased coverage and performance. AC-HPUE optionally includes two Wi-Fi antennas, a GNSS low noise amplified antenna, and the associated coax cables to connect these antennas directly to the vehicle router.

  • Page 7: Package Contents

    * NOTE: The antenna-modem cables are available in 5-, 7-, and 10-meter lengths (16.4-, 22.9-, and 32.8-foot lengths). Approximately 10cm (4 inches) of cable are not useable because it is on the inside of the device. © Airgain, Inc. 2022. All Rights Reserved.

  • Page 8: Key Features

    Only the antennas bundled in the device with the RF module may be used. No other antennas are approved. The antenna-modem must be powered by the Airgain-supplied ethernet injector or power supply to protect it from voltage spikes that may occur in vehicle power systems.
  • Page 9 Secure the SIM door with the screws. DO NOT OVER-TWIST – torque to 4 inch-lbs. Antenna-Modem Housing Installation Airgain offers temporary mounting via magnetic mount and suction mount accessories that can be purchased separately. When using these mounting options, DO NOT REMOVE the...
  • Page 10 Note: Ford Interceptor Utility model 2020 and later may require mounting on top of a roof rib due to the tight spacing between ribs. Contact your distributor or Airgain for the appropriate base gasket if needed.
  • Page 11 AC-HPUE to the vehicle roof. DO NOT remove the backing if temporarily mounting to a magnetic or suction mount. Position the housing and adhere it to the vehicle using firm hand pressure. © Airgain, Inc. 2022. All Rights Reserved.
  • Page 12 When mounting, make sure that the surface temperature where the housing is to be mounted is between 85°F to 100°F (30°C to 38°C)! Cooler surface temperatures will cause improper adhesion to the surface. © Airgain, Inc. 2022. All Rights Reserved.

  • Page 13: Ethernet Injector Installation And Status

    Connects LTE data over USB to the modem Front Status indicator Displays operational status Front Reset switch Press to reset the ethernet injector Table 1: Ethernet Injector Interface Descriptions Diagram 2: Ethernet Injector Connection to Router Ethernet WAN Port © Airgain, Inc. 2022. All Rights Reserved.
  • Page 14 Solid green when connected to the cellular network Table 2: Status Indicator Ethernet Injector Label The part number, serial number and MAC address are shown on the label on the bottom of the Ethernet Injector. © Airgain, Inc. 2022. All Rights Reserved.
  • Page 15 Important! Use an inline 5A slow blow fuse for over-current protection. Connect the following: © Airgain, Inc. 2022. All Rights Reserved.
  • Page 16 It is only required if delayed shutdown is used in the router configuration and you would like the antenna-modem and ethernet injector to sleep at the same time the router sleeps. Diagram 5: Connections to Cradlepoint IBR900 Router © Airgain, Inc. 2022. All Rights Reserved.

  • Page 17: Vehicle Router Configuration

    Peplink BR1 ENT router is shown below. On the Dashboard, click on the USB or WAN (the one to which the AC-HPUE is connected) Details button. © Airgain, Inc. 2022. All Rights Reserved.
  • Page 18 Check the WAN port setting and confirm it is set to DHCP. The router will get an IP address from the Ethernet Injector via DHCP. The IP address from the mobile network will be passed through to the router. © Airgain, Inc. 2022. All Rights Reserved.
  • Page 19 AirgainConnect® AC-HPUE™ User Guide Sierra Wireless MG90 Configuration To configure the WAN port (Ethernet 5) a higher priority than the internal modem, do the following steps: To configure the internal modem lower priority, do the following: © Airgain, Inc. 2022. All Rights Reserved.
  • Page 20 Check the status of the two links. In this example, the WAN port and the internal modem are both up. However, the traffic goes over the WAN port only and this is shown by it being placed it at the top of the status list and highlighting it. © Airgain, Inc. 2022. All Rights Reserved.

  • Page 21: Connect Directly To A Router Via Usb

    60 seconds to boot up. Set the router’s USB port MTU size to 1400. On the Dashboard, click on the USB or WAN (the one to which the AC-HPUE is connected) Details button. © Airgain, Inc. 2022. All Rights Reserved.

  • Page 22: Connecting To A Pc/Laptop

    Accessing the Ethernet Injector Open a web browser and type in the IP address 192.168.113.1 The webpage as shown will be loaded: © Airgain, Inc. 2022. All Rights Reserved.
  • Page 23 Type in the password that printed on the bottom label of the ethernet injector. Please note the password is case sensitive. Opening the Modem Status Page Under "Status“ click on “Modem Status” The webpage as shown will be loaded: © Airgain, Inc. 2022. All Rights Reserved.
  • Page 24 Under "System" click on “Router Password” Enter the new password in the "password" and "confirmation" fields then press "save" Perform Reboot of the Ethernet Injector Under "system" click on "Reboot" to reboot the ethernet injector © Airgain, Inc. 2022. All Rights Reserved.
  • Page 25 AirgainConnect® AC-HPUE™ User Guide Ping from the Ethernet Injector Under "Network" click on "Diagnostics" © Airgain, Inc. 2022. All Rights Reserved.

  • Page 26: Configure A Custom Apn

    The end users that have an AT&T account with a custom APN, the APN can be configured by following the steps below. Under "Network" click on "Interfaces" In the "WWAN" section, click on "Edit" © Airgain, Inc. 2022. All Rights Reserved.
  • Page 27 AirgainConnect® AC-HPUE™ User Guide Enter your APN in the APN input box then click "Save" © Airgain, Inc. 2022. All Rights Reserved.
  • Page 28 “System” in the left menu, then “EI Configuration” Scroll down to find the “NAT or Bridge Modem” section Select “Bridge mode” from the dropdown menu Click “Save and Apply” © Airgain, Inc. 2022. All Rights Reserved.

  • Page 29: 10. Static Ip Address

    SIM ICCID – that can be retrieved from your online FirstNet account. The static IP address will be pushed over the air by AT&T to the modem and stored in the SIM card. © Airgain, Inc. 2022. All Rights Reserved.

  • Page 30: Appendix A: Specifications

    Ignition sensing • Router sleep sensing • • Power consumption: o Idle: 1W o Active: 25W o Sleep: <4mA o 12VDC / 3A adapter recommended when not installed in a vehicle Regulatory Compliance © Airgain, Inc. 2022. All Rights Reserved.

  • Page 31: Appendix B: Safety Warnings

    This equipment should be installed and operated with minimum distance 20 cm between the antenna and the nearest person during normal use. Furthermore, the FCC Consumer Guide provides the following information regarding exposure the RF fields from vehicle-mounted antennas: © Airgain, Inc. 2022. All Rights Reserved.

  • Page 32: Appendix C: Limited Warranty, Support

    Removing or damaging the anti-tamper screw cover label will void the warranty. Due to potential for injury and damage to the product that may not be covered by warranty, Airgain recommends that any service or repair of the unit be performed by Airgain or its authorized service representatives.
  • Page 33 How Long Does This Warranty Last? The warranty period lasts one year from the date of original purchase from Airgain, or the date of purchase from its authorized distributor if applicable, unless applicable law or regulation requires a longer period and, in that event, then only for such longer period of time as required by such applicable law or regulation.
  • Page 34 Airgain makes no warranty that the product will meet your requirements or be error free. In no event shall...
  • Page 35 INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF USE OR INABILITY TO USE THE DEVICE, EVEN IF AIRGAIN, INC. AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE;...
  • Page 36 Appendix E: Terms of Use and Privacy Applicable Terms By activating or using your AC-HPUE, you agree to be bound by the Airgain Terms of Use, User License, and other Legal Policies, all as posted at Airgain.com. Please read these documents carefully.
  • Page 37 AirgainConnect® End User License Agreement (EULA), available at https://www.airgain.com/products/antenna- modem/airgainconnect-eula/ ©2022 Airgain, Inc. All rights reserved. Airgain Inc. is not responsible for omissions or errors in typography or photography. © Airgain, Inc. 2022. All Rights Reserved.

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