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ISG S600 PLUS Series Thermal Transfer Barcode Printer User’s Guide July 2013 Document #120665...
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Information in this document is subject to change without notice and does not represent a commitment on the part of ISG. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of the...
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Agency Compliance and Approvals CE CLASS A EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-4 SERIES REQULATIONS FCC CFR Title 47 Part 15 Subpart B:2009-Section 15.107 and 15.109 ICES-003 Issue 4:2004 Class A AS/NZS CISPR 22:2009 CLASS A GB4953-2001 GB9254-2008 (CLASS A) GB17625.1-2003 此为...
Thank you very much for purchasing your bar code printer. ISG S600 PLUS series of industrial thermal label printers is designed to offer the right features at the best value in the industry. The S600 PLUS series features a small footprint and low profile design that fits where larger industrial printers do not.
1.2 Product Features 1.2.1 Printer standard features The printer offers the following standard features. 203 dpi 300 dpi Product standard feature models models ⚫ ⚫ Thermal transfer printing ⚫ ⚫ Direct thermal printing ⚫ ⚫ Die-cast based print mechanism ⚫ ⚫...
⚫ ⚫ ® Internal Monotype Imaging true type font engine with one CG Triumvirate Bold Condensed scalable font ⚫ ⚫ Downloadable fonts from PC to printer memory ⚫ ⚫ Downloadable firmware upgrades ⚫ ⚫ Text, bar code, graphics/image printing (please ask your reseller about PAL programming for specific applications and print requirements).
1.6 Media Specifications Media Specifications 203 dpi models 300 dpi models Label roll capacity 8 in (203.2 mm) OD Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound Media width (label + Max.
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2 Printer Overview 2.2.1 Front View 1. LED indicators 2. LCD Display 3. Menu Key 4. Pause Key 5. Feed Key 6. Paper Exit Chute 7. Lower Front Cover 8. Printer Right Side Opener 9. Media Viewing Window...
2.3 Operator Controls 2.3.1 Front Panel & Keys LED indicators LCD display Front panel keys Keys Function 1. Enter the menu 2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list...
2.3.2 LED Indicators Status Indication The printer power is turned off POWER The printer power is turned on Printer is ready ON-LINE Pause Blinking Downloading data into printer Printer is ready “Carriage open”, “Cutter error” or “Clearing data” ERROR “No paper”, “Paper jam” or “No ribbon” Blinking 2.4 Setting up the Printer 1.
2.5 Installation of Ribbon 2.5.1 Loading the Ribbon 1. Open the printer right side cover. 2. Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle. Push the paper core and ribbon roll to the end of the spindle.
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3. Push the print head release lever to open the print head mechanism. 4. Thread the ribbon leader through the slot between ribbon sensor and ribbon guide bar until ribbon passes through the print head and place the ribbon leader onto the ribbon rewind spindle.
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5. Stick the ribbon leader onto the paper core. Keep the ribbon flat and without wrinkle. 6. Rotate the ribbon rewind spindle until the ribbon leader is thoroughly, firmly encompassed by the black section of the ribbon.
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7. Close the print head mechanism. Make sure the latches are engaged securely. ⚫ Loading path for ribbon Ribbon (Ribbon supply spindle) Ribbon rewind spindle Ribbon guide bar Ribbon sensor...
2.6 Installation of Media 2.6.1 Loading the Roll Label 1. Open the printer right side cover. 2. Push the print head release lever to open the print head mechanism.
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3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard. 4. Place the roll of media on the label supply spindle. Flip up the label roll guard. Note: When insert the 3 inch core adapter to the spindle, please making sure the arrow direction is as following fig.
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5. Pull label roll leading edge forward through the media guide bar, media sensor and place the label leading edge onto the platen roller. Media supply spindle Media sensor Media guide bar 6. Adjust the label guide to fit the width of the label.
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8. Use the DiagTool to set the media sensor type and calibrate the selected sensor. (Please refer to section 4) Note: • Please calibrate the gap/black mark sensor when changing media. • ▽ The sensor location is marked by a triangle mark at the sensor housing.
2.6.2 Loading Fan-fold Label Fan-fold media feeds through rear external label entrance chute. 1. Open the printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
2.6.3 Loading Media in Peel-off Mode (Option) 1. Open the peel-off cover by pulling-down the tabs located on peel-off cover. 2. Refer to chapter 2.6.1 to install the label. 3. Use the DiagTool to set the media sensor type and calibrate the selected sensor. (Please refer to chapter 4.) 4.
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5. Feed the liner into peel-off cover slot. Label Liner Slot 6. Close the peel-off cover and the print head mechanism. Liner 7. Use the DiagTool to set the printer setting for peeler mode. (Please refer the chapter 4) Peeling will automatically start. Press the FEED button to test. Liner Label Note: Please calibrate the gap/black mark sensor when changing media.
2.6.4 Loading Media in Cutter Mode (Option) 1. Install the label. (Please refer to chapter 2.6.1) 2. Lead the media through the cutter paper opening. 3. Adjust the label guide to fit the width of the label. Cutter paper opening 4.
2.7 Print Head Pressure Adjustment Knob There are two conditions that will need to adjust the print head pressure. 1. Print with thick media If the media thickness is larger than 0.19 mm, the larger pressure is required to get good quality printout.
3. LCD Panel Menu Function (Option) Main Menu Overview Main Menu Setup File Manager Diagnostics Language Service Exit ↓ ↓ ↓ ↓ ↓ Printer Setup File List Print Config. English Initialization ↓ ↓ ↓ ↓ ↓ Sensor Avail. Memory Dump Mode Chinese(TC) Mileage Info.
3.1.1-1 Printer Setup (TSPL2) Printer Setup TSPL2 Speed Density Direction Print Mode Offset Shift X Shift Y Reference X Reference Y Code Page Country Exit ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ None +000~-000 +000~-000 000~999 000~999 +000~- Batch Mode Peeler Mode...
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3.1.1-1.1 Speed: Print Setup 1/12 Speed > Speed Density Direction Use this option to setup print speed. Each increment/decrement is 1 ips. Printer default density is 5 ips (203 dpi) or 3 ips(300 dpi). Press key to raise the print speed, and press key to decrease print speed.
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The direction setting value is either 1 or 0. Use this option to setup the printout direction. Printer default printout direction is DIRECTION 0. Press key to set the direction as 1, and to set it as 0, and key to enable the setting.
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Once image is printed completely, label gap/black mark will be Batch Mode fed to the tear edge for tear away. Peeler Mode Enable the label peel off mode. Cutter Mode Enable the cutter mode. Cutter Batch Cut the media once at the end of the printing job. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
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Note: If printing from enclosed software/driver, the “Use current printer settings” option is enabled, software/driver will not send out the SHIFT command to overwrite the settings set from the front panel. 3.1.1-1.7 Reference X & Reference Y: Print Setup 9/12 Shift Y Reference Y Reference X...
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Character Set United States British Multilingual German Slavic French Portuguese Danish Canadian/French Italian Nordic Spanish Swedish Swiss Windows Code Page (SBCS) Windows Code Page (DBCS) International code page International code page number number Character Set Character Set 1252 Latin 1 Traditional Chinese Big5 1250 Central Europe...
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3.1.1-1.9 Country: Country 1/23 Print Setup 11/12 > Reference Y Code Page > Country Use this option to set the country code for the LCD display. Press the select the country code, and press the button to set the value into printer. When enter this list, the country code in the right side of “>”...
3.1.1-2 Printer Setup (ZPL2) Printer Setup ZPL2 Delimite Dark- Print Tear Print Print List List List List Control Format Head Label Left Media Exit Power Up ness Speed Mode Width Fonts Images Formats Setup Prefix Prefix Close Position Char ↓ ↓...
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3.1.1-2.1 Darkness: Print Setup 1/17 > Darkness Dankness Print Speed Tear off Use this option to setup printing darkness. The available setting is from 0 to 30, and the step is 1. Printer default density is 16.You may need to adjust your density based on selected media. Press to increase/decrease the printing darkness.
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“0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
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Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel. 3.1.1-2.6 List Fonts: Print Setup 6/17 Self Test … Printing … > List Fonts List Images List Formats This feature is used to print current printer available fonts list to the label.
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3.1.1-2.9 List Setup: Print Setup 9/17 Self Test … Printing … > List Setup Control Prefix Format Prefix This feature is used to print current printer configuration to the label. Press button to print the list. 3.1.1-2.10 Control Prefix: Print Setup 10/17 List Formats Control Prefix...
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3.1.1-2.12 Delimiter Char: Print Setup 12/17 Control Prefix Delimiter Char Format Prefix < , > 2CH > Delimiter Char This option is used to set delimiter character. Press the button to move the cursor button to set the value from “0” to “9” or “A” to from left digit to right digit, and press the “F”.
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3.1.1-2.14 Head Close: Print Setup 14/17 Head Close Delimiter Char Length Media Power Up > No Motion > Head Close Exit This option is used to set the action of the media when you close the printhead. Printer default setting is No Motion. When enter this list, the print mode in the right side of “ >” icon is the printer current setting.
3.1.1-2.16 Left Position: Print Setup 16/17 Head Close Left Position Label Top +0000 > Left Position This option is used to adjust print position horizontally on the label. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “+”...
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3.1.2.2 Calibration This option is used to set the media sensor type and calibrate the selected sensor. We recommend to calibrate the sensor before printing when changing the media. Calibration Gap Mode Bline Mode Cont. Mode Exit ↓ ↓ ↓ Automatic Automatic Automatic...
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A. Gap Mode Calibration Gap Mode > Gap Mode > Automatic Bline Mode Manual Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the media type and press the button to enter the sensor calibration mode. Note: If printing from enclosed software/driver, the software/driver will send out the GAP or BLINE command, which will overwrite the sensor type setting set from the front panel.
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When enter [Manual] option, you will see following message. Please complete those steps: 1. Press the button to move the cursor from left digit to right digit, Paper Len. and press the button to set the value from “0” to “9” and the “dot/ 00812 dot mm/ inch”.
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A-3 Pre-Printed This function will need to set the paper length and gap size before auto-calibrate the sensor sensitivity. It can get the sensor sensitivity more accurately for pre-printed media. Gap Mode Manual > Pre-Printed Exit When enter [Pre-Printed] option, you will see following message. Please complete there steps:...
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B. Bline Mode Calibration Bline Mode Gap Mode > Automatic > Bline Mode Manual Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode. B-1 Automatic When enter the [Automatic] option, you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically.
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2. Press the button to move the cursor from left digit to right digit, and press Bline Size button to set the value from “0” to “9” and the “dot/ mm/ inch”. Press the 0024 dot button to set the bline size into the printer.
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B-3 Pre-Printed This function will need to set the paper length and gap size before auto-calibrate the sensor sensitivity. It can get the sensor sensitivity more accurately for pre-printed media. Bline Mode Manual > Pre-Printed Exit When enter [Pre-Printed] option, you will see following message. Please complete there steps:...
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C. Cont. Mode Calibration Cont. Mode Bline Mode > Automatic > Cont. Mode Manual Exit Exit Press the buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode. C-1 Automatic When enter the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically.
2. Then, put the continuous label under Cont. Mode the media sensor. Press the Scan Paper button to set the value into the printer. Intensity Ref. Level 3. The sensor calibration is complete. Cont. Mode Press the button the LCD Complete screen will return to the previous menu.
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3.1.3.1 Baud Rate Serial Comm. Baud Rate > Baud Rate > 9600 bps Parity 19200 bps Data Bits 38400 bps This option is used to set the RS-232 baud rate. The default setting is 9600 bps. Press buttons to select the different baud rate and press button to set the value into printer.
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3.1.3.4 Stop Bit Serial Comm. Stop Bit(s) Parity > Data Bits > Stop Bit(s) Exit This option is used to set the RS-232 Stop Bits. The default setting is “1” stop bit. Press buttons to select the different Stop Bits and press button to set the value into printer.
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3.1.4 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. This function is available on the LCD display when Ethernet card is installed. Press buttons to select the different options and press button to enter the option.
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3.1.4.1.2 MAC Ethernet Status MAC Address > Status IP Address 001B82-FF0918 Configure > Exit Exit The MAC address information will be shown on the LCD display. Please press button to return to the previous menu. 3.1.4.2 Configure: (DHCP / Static IP) Use this menu to set the printer’s DHCP and Static IP.
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3.1.4.2.2 Static IP Use this menu to set the printer’s IP address, subnet mask and gateway. Ethernet Configure Status DHCP > Configure > Static IP Exit Exit Press buttons to select the different options and press button to enter the option. Press key to cancel the setting and return to the previous menu.
3.2 File Manager This feature is used to check the printer available memory and file list. File Manager File List Avail. Memory Del. All Files Exit ↓ ↓ DRAM DRAM ↓ ↓ FLASH FLASH ↓ ↓ CARD CARD ↓ ↓ Exit Exit 3.2.1 File List...
3.2.2 Avail. Memory Use this menu to show available memory space. File Manager Avail. Memory File List DRAM: 256 KB > Avail. Memory FALSH: 6656 KB Del. All Files CARD: 0 KB 3.2.3 Del. All Files Use this menu to delete all files. Press button to delete all files in the device.
3.3 Diagnostics Diagnostics Print Config. Dump Mode Rotate Cutter Exit 3.3.1 Print Config. This feature is used to print current printer configuration to the label. On the configuration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.
3.3.3 Rotate Cutter In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter. Diagnostics Fwd. Print Config. DOWN: Rev. Dump Mode >...
3.5 Service Service Initialization Mileage Info. Exit This feature is used to restore printer settings to defaults and display printer mileage information. 3.5.1 Initialization Service Initialization Initializing … > Initialization Mileage Info. SELECT Exit MENU The printer settings are restored to defaults once printer is initialized. (Please refer to section 4.2 for default settings.) Note : When printer initialization is done, please calibrate the gap or black mark sensor before...
4. Diagnostic Tool Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.
4.2 Printer Function 1. Select the PC interface connected with bar code printer. 2. Click the “Printer Function” button to setup. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup Calibrate Sensor group media sensor field Setup the IP address, subnet mask, gateway for...
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Shift X Shift Y Gap sensor 3 (Will be reset. Need to re-calibrate the gap sensor) sensitivity Bline sensor 2 (Will be reset. Need to re-calibrate the gap sensor) sensitivity Language English IP address DHCP Configuration Page Self-test printout Printer model name & Main board firmware version Printer serial number Printed mileage Main board firmware checksum...
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Dump Text DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I D „TEST2. 44 20 22 54 45 53 54 32 2E DAT“,5,CL 44 41 54 22 2C 35 2C 43 4C S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F AD F,“TES 41 44 20 46 2C 22 54 45 53 T4.DAT“,5...
5 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 5.1 Using USB interface to setup Ethernet interface 1.
5.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
5.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
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The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name”...
6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. Problem Possible Cause Recovery Procedure...
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* Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector green LED is lit on.
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* Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media.
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* Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU] → [SELECT] x3→[DOWN]x6 → [SELECT] to fine tune the parameter of Shift Y. (Option) * If using the software BarTender, please set the vertical offset in the driver.
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
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Adjust the print head pressure adjustment knob Adjust the print head pressure adjustment knob Left knob Right knob The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment is levels of settings.
7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. ◼ Cotton swab ◼ Lint-free cloth ◼ Vacuum / Blower brush ◼ 100% ethanol 2. The cleaning process is described as following, Printer Part Method Interval...
8. PAL Print and Program Overview Printers featuring PAL Print and Program ability can be used in several ways in any given environment. This section describes 3 common ways this advanced capability is used. For help and assistance determining the best way to use this ability in your situation, please consult your sales representative.
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Using a PAL Print and Program capable printer solves this problem. In this case a PAL program is written which interprets a data stream normally sent to the legacy device being replaced. This program is stored on the printer and is automatically executed each time the printer is powered on.
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PAL Printer Keyboard About the ISG The Identification Systems Group (ISG) is a nationwide network of local experts in identification, security, tracking and card personalization technologies, providing high quality, cost-effective solutions backed by local support and the strength of our Professional Services Certification program.
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