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Pelgrim O360MAT Troubleshooting
Pelgrim O360MAT Troubleshooting

Pelgrim O360MAT Troubleshooting

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Symptom
Cause / Source
Oven
will
not
Not open heating element
heat.
Oven lamp will
Light bulb was burned out.
not work.
Door Outer Glass
Damaged after shipping.
Broken.
Damaged after shipping.
Door Inner Glass
Broken.
Cold item placed on hot glass
Item dropped on window pack
Food placed in oven during
Pre-heat
Food may be too close to the
Food is burnt or
heating element.
oven
bakes
uneven.
Temperature setting too high
for recipe or quantity of food
OPERATIONAL DIFFICULTIES AND POSSIBLE CAUSES
Troubleshooting Checks
Check elements at harness
connection point.
Replace light bulb.
Check packaging condition
Question for incident details.
Question for incident details.
Question for incident details.
Check the food is not in oven
before Pre-heat
Check position of bake rack or
bake tray
Check temperature setting. Verify
temperature setting against recipe.
Solution
Replace elements or replace
harness if needed.
Replace light bulb.
Replace door glass.
Replace door glass
Replace door glass
Replace door glass
Educate customer not to put food
into oven during pre-heat
Educate the customer on right
position of bake rack or bake tray
by reference of user manual
Educate customer on right setting
temperature
User Actions / Solutions
Call for service.
Replace light bulb.
Call for service.
Call for service.
Call for service.
Call for service.
Verify the food is not in
oven before Pre-heat
Put the bake rack or bake
tray on right position
Check temperature
setting. Verify temperature
setting against recipe

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Summary of Contents for Pelgrim O360MAT

  • Page 1 OPERATIONAL DIFFICULTIES AND POSSIBLE CAUSES Symptom Cause / Source Troubleshooting Checks Solution User Actions / Solutions Oven will Not open heating element Check elements at harness Replace elements or replace Call for service. heat. connection point. harness if needed. Oven lamp will Light bulb was burned out.
  • Page 2 Displayed Description Solution Error code 1. Press the Power button to see if the error code is displayed Temperature sensor open circuit (or again? If also shown, go to step 2. short circuit) is detected at any time, the 2. Turn off the power, open the oven to check whether the error code is displayed, and lock the oven temperature sensor wire is well connected or not, and door (if have door lock), and all loads...
  • Page 3 loads (Lamp, Heating elements, Convection motor) are closed except cooling fan motor. The other buttons are invalid except the Power button. 1. Press the Power button to check whether the oven door has been locked or unlocked successfully after 10 seconds, and (Only for Pyrolytic models.

This manual is also suitable for:

O360mat/p01