Foscam C2M User Manual
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Foscam C2M User Manual

Indoor fhd ip camera
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Indoor FHD IP Camera
Model: C2M
V1.0

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Summary of Contents for Foscam C2M

  • Page 1 Indoor FHD IP Camera Model: C2M V1.0...

  • Page 2: Table Of Contents

    1.5 Hardware Installation ........................4 1.6 Micro-SD Card ..........................4 2 Access the IP Camera ..........................5 2.1 Wired Connection via Foscam App ....................5 2.2 Wired Connection via PC ......................6 2.3 Wireless Connection ........................7 2.4 Access the Camera in WAN ......................8 2.5 Using the VLC player ........................

  • Page 3: Security Warning

    FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 4: Read Before Use

     Support image snapshot  Support dual-stream  Support Mirco SD Card storage up to 128GB  Support IR-Cut auto switch  Support two-way audio  Support ONVIF protocols  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...

  • Page 5: Physical Description

    1.4 Physical Description Front panel Rear panel Front panel:  LENS: Fixed focus lens. .  Microphone: Built-in microphone.  Micro SD Card slot: Supports up to 128GB SD card for storing the video.  Magnetic Bracket: Adsorbing on a ferromagnetic object using a magnet on the base Rear panel: ...

  • Page 6: Hardware Installation

    1.5 Hardware Installation Step 1: Rotate the base of the camera until points a and b are aligned, this allows for the mounting plate be removed. Step2: Install the mounting plate on a wall or ceiling with supplied fixing screws. Step3: Align points a and b to insert the camera base to the mounting plate.

  • Page 7: Access The Ip Camera

    App to begin confguration. 4. Open the App tobegin confguration. 5. Under “Foscam” select “Tap to add a camera” and then select "Camera", after that scan the QR code, which is located at the bottom of your camera (see illustrations below).

  • Page 8: Wired Connection Via Pc

    2.2 Wired Connection via PC 1. Connect the camera to the LAN network (Router or Switch) via network cable. 2. Connect the power adapter to the camera. select “foscam.com/tools”, then you can find 3. Visit Foscam official website http://www.foscam.com , the “Equipment Search Tool”, download the tool to your computer, the icon shows as below:...

  • Page 9: Wireless Connection

    NOTE： When logging in for the first time, you will need to download and install the add-on. 2.3 Wireless Connection There are some ways of wireless connection: EZLink connection and WPS connection.  EZLink connection: Use the mobile phones or other mobile devices to download APP, then connect the camera and the wireless router by the APP.

  • Page 10: Access The Camera In Wan

    WPS Button (1) Press and hold the WPS button for three seconds. The Network light of the camera begins to twinkle at high frequency. (every 0.4 seconds) (2) Press and hold the WPS button for three seconds on your wireless router within 60 seconds. Then the camera will automatically create a secure wireless connection to your router in about 60 seconds.

  • Page 11: Using The Vlc Player

    2.5 Using the VLC player The camera supports RTSP streaming, here you can view the camera by VLC player. RTSP URL rtsp:// [user name][:password]@IP:Port number/videostream The part in the square brackets can be omitted. user name & password: The user name and password to access the camera. This part can be omitted.
  • Page 12 Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview.

  • Page 13: Ip Camera Connection To The Server

    Introduction of the Foscam cameras working with Amazon’s Alexa 2.7.1 Foscam cameras support live streaming on Amazon’s Alexa device Echo show (all models) now. You only need to speak directly to the Echo show to get the camera’s live stream shown up after...
  • Page 14 Controlto enable the “Work With Alexa” and set a name for your camera. It is not recommended to set the name with camera model. If you re-name your camera in the Foscam app, you will need to ask your Echo show to re-discover the camera in order for the new camera name to be refreshed in the Alexa...
  • Page 15 3. Please choose the correct region according to your Alexa account’s host name. If you are not sure what host name of your Alexa account is, please refer to here. 4. Please open the Alexa app to search for Foscam skill, enable to use it and link your Foscam account to the Alexa app.
  • Page 16 5. Then you can choose the option “DISCOVER DEVICES” to add Foscam camera to the Alexa app or speak “Alexa, discover devices” to the Echo show directly. 6. After camera is added to the Alexa app, you can speak directly to the Echo show to get the camera’s live stream shown up by voice command.
  • Page 17 Spanish. 2.7.5 How to add Foscam cameras to Alexa app manually? 1. Please make sure you have enabled the “Work With Alexa” and set a name for your camera on Foscam app. 2. Please login the Alexa app and choose “Devices” and tap on “+” symbol.
  • Page 18 5. Please choose “DISCOVER DEVICES” to search for Foscam cameras. Then your camera will be added to the Alexa app.

  • Page 19: Surveillance Software Gui

    3 Surveillance Software GUI Please refer to the section 2.2 if you install the camera for the first time. You can start to learn about software operation in the computer 3.1 login Window Section1 Enter the Username and password The default administrator username is “admin” with no password, please change the password the first time you use and prevent unauthorized users login the camera.

  • Page 20: Setup Wizard

    IP configuration. 3.3 Surveillance Window Section 1 FOSCAM Logo/ Live Video / Settings/Playback : FOSCAM LOGO : Path to surveillance window. Click this button to go back to the surveillance window...
  • Page 21 : Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings. : Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card. Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time.
  • Page 22 Section 4 IR LED Lights / Color Adjustment Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and you can turn on or turn off the infra led manually.
  • Page 23 5----- Adjusting the sound Click this icon, the icon will become to ,you can change the sound of the camera. (C2 only) 6----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. 7----- Record Click the icon and the camera start recording, you can see a green dot in the live window.

  • Page 24: Advanced Camera Settings

    4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard Please go to section 3.2 to find the way to set it. 4.2 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.
  • Page 25 4.2.2 Device Status On this page you can see device status such as Alarm status/ Record Status , WIFI status and so on. 4.2.3 Session Status Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera.

  • Page 26: Basic Settings

    Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters.
  • Page 27 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.
  • Page 28 How to change the password? Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect.
  • Page 29 Delete ：Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect.
  • Page 30 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 31 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 2 Enter the User name and password of the 2nd camera. 3 Click Add to take effect. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.
  • Page 32 4.3.5 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable.

  • Page 33: Network

    4.3.6 Voice Prompt On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable. 4.4 Network This section will allow you to configure your camera’s IP, Wireless Settings and Port. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page.
  • Page 34 Set the same Subnet Mask and gateway of the camera with your There are two DNS servers. You can set any of them. Same with gateway is also OK. If you don’t know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings Step 1: Choose “Settings”...
  • Page 35 Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10.
  • Page 36 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection.
  • Page 37 Select which camera you’d like to change the port for, and right click . Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK”...
  • Page 38 If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534).
  • Page 39 and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP 4---- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured.
  • Page 40 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.4.5 FTP Settings If you want to upload record files and images to your FTP server，you can set FTP Settings.

  • Page 41: Video

    Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you must open the P2P function of the IP Camera at “Settings --> Network --> P2P.” Foscam App named Foscam on App Store and Google Play for iOS and Android devices. NOTE：...
  • Page 42 stream video settings. Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well.
  • Page 43 select No, the Bit Rate is unchanged. 4.5.2 On Screen Display This page is used to add timestamp and device name on the video. Display Timestamp There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name There are two options: Yes or NO.

  • Page 44: Detector

    camera will snap pictures to the FTP or SD card automatically. If you select the FTP, you can set the file name which the picture save to (Only C1). Enable timing to capture To enable capture interval, follow the steps below: 1 Select Enable Motion detection 2 Capture interval:The interval time between two captures.
  • Page 45 Step 1: Enable motion detection function. Step 2: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 3: Trigger interval--- The interval time between two motion detection. Step 4:There are some alarm indicators: A Camera Sound and PC Sound...
  • Page 46 D Recording If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record—> Storage location page to verify this settings.
  • Page 47 ③ Press the left mouse and drag it on the time boxes, you can select the serial area. Step 7: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

  • Page 48: Record

    If the Sensitivity is set to “High”, the camera will detect the sound whose more than 55db. If the Sensitivity is set to “Medium”, the camera will detect the sound whose more than 65db. If the Sensitivity is set to “Low”, the camera will detect the sound whose more than 75db. If the Sensitivity is set to “Lower”, the camera will detect the sound whose more than 85db.
  • Page 49 4.7.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.
  • Page 50 When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.
  • Page 51 This camera supports Mirco SD Card. When you plug in the Mirco SD card during the camera work process, please reboot the camera again, or else the Mirco SD Card may be cannot work well. Note: Foscam IP camera only supports EX-FAT and FAT-32 forma...

  • Page 52: Firewall

    The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. SD Card Management: After click the button, you should enter the username and password of the camera.

  • Page 53: System

    clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.9 System In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 4.9.1 Back-up&...
  • Page 54 Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Upgrade Firmware by Equipment Search Tool Double click the Equipment Search Tool shot icon , select the Camera IP that you want to...
  • Page 55 Figure 4.1 CAUTION: We recommend that you regularly update your camera to the latest available software and firmware versions to help ensure the best experience for your camera. NOTES:  Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. ...
  • Page 56 4.9.4 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.

  • Page 57: Playback

    5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
  • Page 58 Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.

  • Page 59: Appendix

    6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network connections. 6.1.1 Equipment search tool cannot find the camera After power on camera and connect it to router by Ethernet cable, open Equipment Search Tool it cannot find any camera IP address.
  • Page 60 6.1.2 Install plugin for Internet Explore Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser.
  • Page 63 Note, for Safari on MAC OSX it’ll show a link “Plugins are not found, click me to download” just above login windows of the camera. Please click it to download plugin and follow wizard to install. See this link for help if after installed plugin but still cannot login camera: http://www.foscam.com/faqs/view.html?id=14...
  • Page 64 6.1.3 Unable to connect to router wirelessly After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool (or show up in router’s DHCP client list/LAN list) with a new IP address. That indicates your camera’s connected wirelessly.
  • Page 65 6.1.5 How to setup alarm recording to SD card For the cameras that support Mirco SD card, we can save alarm recording on Mirco SD card and below are the steps to set it up: Step 1: Setup the Motion Detection Settings Please go to Settings >...
  • Page 66 Note: SD card needs FAT32 format to be identified by camera, and has enough space for saving the recordings. It’s suggested use 4G~128G SD card. 6.1.6 How to setup alarm Emails Setup alarm Emails, when camera detects a motion it’ll send Email with snapshot to inform about the motion alarm.
  • Page 67 Note: (1) Please make sure that your sender email supports SMTP; (2) Please click on Save before you click on Test; (3) Make sure the test result is success. (4) After succeed, you will receive a test email in the mailbox of Sender. Step 2: Setup the Motion Alarm Settings Please go to Settings >...
  • Page 68 6.1.9 Camera is added by others When use myfoscam.com cloud or Foscam app, one camera can only be added to one account at the same time. To solve error “This camera has already been added by another account” when add camera to Foscam app or cloud, please send a clear photo of camera’s model sticker to Foscam support email...

  • Page 69: Default Parameters

    6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically Username and password Default admin username: admin with a blank password 6.3 Specifications ITEMS Sensor Type 1/2.9"CMOS Display Resolution 1920 x 1080 (2.0 Megapixels) Image Sensor Frame Rate 25fps...

  • Page 70: Ce & Fcc

    Wireless Security WPA, WPA2 Wireless Setup Supports EZLink wireless setup IP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、RTSP、 Network Protocol WPS、ONVIF Remote Access Operating System Microsoft Windows XP, 7, 8; Mac OS; iOS、Android Browser IE8 and above version;Firefox;Chrome;Safari. System Requirements Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Improve image clarity in complex scenario Magic Zoom User Accounts...

  • Page 71: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 72 Return Procedures  Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase.  Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
  • Page 73 FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

  • Page 74: Statement

    You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products. Our company takes no responsibility of the loss by force majeure, such as failure or faults of telecom system or the Internet network, computer viruses, malicious attacks of hackers, information damage or loss, and faults of computer system.

  • Page 75: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@foscam.com...

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