Asus D500TER User Manual
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Asus D500TER User Manual

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ASUS Desktop PC
User Guide
D500TER/ S500TER/ D501TER/
M500TER/ D500TERES/ D500TERC/ D500TER_CZ

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Summary of Contents for Asus D500TER

  • Page 1 ASUS Desktop PC User Guide D500TER/ S500TER/ D501TER/ M500TER/ D500TERES/ D500TERC/ D500TER_CZ...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

  • Page 3: Table Of Contents

    Configuring the HDD security setting using the BIOS ............45 Configuring the Keyboard/Mouse using the BIOS (on selected models only) ..46 Chapter 4 Connecting to the Internet Wired connection ...........................47 Installing the Wi-Fi antenna ......................51 Chapter 5 Using ASUS Business Manager ASUS Business Manager ......................53...
  • Page 4 Chapter 6 Troubleshooting Troubleshooting ..........................55 Appendix Working with Windows® Starting for the first time ......................63 Start menu ............................63 Windows® apps ..........................64 Connecting to wireless networks .....................64 Connecting to wired networks ....................65 Turning your computer off ......................65 Putting your computer to the Off mode with fast startup enabled ......65 Putting your computer to the lowest power mode ............66 Putting your computer to sleep ....................66...

  • Page 5: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 6 The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 7 IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference- causing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 8 Equipment registered based on the confirmation measurement at the user installation site. This is a product for which interference was measured at the present installation site and confirmed to comply with the standard of Voluntary Control Council for Interference by Information Technology Equipment (VCCI).
  • Page 9 ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed...
  • Page 10 CE RED RF Output table Intel® AX211NGW a. Low power indoor (LPI) Wi-Fi 6E devices: The device is restricted to indoor use only when operating in the 5945 to 6425 MHz frequency ranges in Belgium (BE), Bulgaria (BG), Cyprus (CY), Czech Republic (CZ), Estonia (EE), France (FR), Iceland (IS), Ireland (IE), Lithuania (LT), Germany (DE), Netherlands (NL), Spain (ES).
  • Page 11 The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for the country...
  • Page 12 Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

  • Page 13: Safety Information

    Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. DO NOT place on uneven or unstable work surfaces.

  • Page 14: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS website The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of...

  • Page 15: Package Contents

    Smart Card ASUS Desktop PC Power cord x1 Support DVD x1 Recovery DVD x1 (Optional) ASUS mouse pad x 1 Installation Guide x1 (Optional) Warranty card x1 • If any of the above items is damaged or missing, contact your retailer.

  • Page 17: Chapter 1 Getting Started

    Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows® 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Windows® 7. • Be careful when handling the desktop PC to prevent the risk of injury.
  • Page 18 Front panel SD/MMC/MS Smart Card 5.25 inch optical disk drive bay (optional). There is an optical disk drive in this bay. Optical disk drive eject button (optional). Press this button to eject the optical disk drive tray. Headphone port (lime). This port connects to a headphone or speaker. HDD indicator.
  • Page 19 DisplayPort HDMI™ Intel® Core™ i5-14400F Not supported Not supported Intel® Core™ i5-14400 Supported Supported • If there is an external graphics card on your computer, please connect your monitor to the display output port on it. ASUS Desktop PC...
  • Page 20 PCIEX1_1 PCIEX16_2 PCIEX1_2 • ASUS Graphics Card is available on selected models. The display output ports on the optional ASUS Graphics Card may vary with different models. • Refer to Installing a graphics card in your computer for detailed instructions.
  • Page 21 DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. VGA port. This port is for VGA-compatible devices such as a VGA monitor. Your desktop PC is equipped with an additional graphics card, and this VGA port is disabled by default. ASUS Desktop PC...
  • Page 22 Installing memory in your computer This desktop PC comes with four Double Data Rate 4 (DDR4) Dual Inline Memory Module (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM sockets. DIMM_B1 DIMM_B1 DIMM_B2 DIMM_B2 DIMM_A1 DIMM_A1 DIMM_A2 DIMM_A2 Channel Sockets Channel A...
  • Page 23 DIMM_A2 Total memory capacity 12GB 16GB 16GB 16GB 16GB 24GB 32GB 32GB 32GB 16GB 16GB 32GB 48GB 16GB 16GB 16GB 64GB 32GB 32GB 64GB 16GB 16GB 16GB 16GB 96GB 32GB 32GB 32GB 128GB 32GB 32GB 32GB 32GB ASUS Desktop PC...
  • Page 24 Installing memory in your computer To install memory in your computer: Turn off your computer. Unplug all cables from your computer. Open your computer case. Remove the graphics card. Locate an empty DIMM socket. Press down and outward on the DIMM ejector(s) to unlock the DIMM socket. START RESET START...
  • Page 25 DIMM into the socket until the ejector(s) snap(s) back into place. START RESET START RESET Install the graphics card. Close your computer case. The above pictures are for reference only. The inner structure of the desktop PC may vary. ASUS Desktop PC...
  • Page 26 Installing a graphics card in your computer To install a graphics card in your computer: Turn off your computer. Unplug all cables from your computer. Open your computer case and locate PCIEX16_1 slot if you are installing the first or the primary graphics card.
  • Page 27 Use a screw driver and a screw to lock the graphics card on the chassis. (Optional) Connect a proper power supply plug to the graphics card. ASUS Desktop PC...

  • Page 28: Setting Up Your Computer

    Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 29 Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. For safety purpose, ONLY connect the power cord to a grounded electrical outlet. ASUS Desktop PC...

  • Page 30: Turning Your Computer On

    Turning your computer ON This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. SD/MMC/MS Smart Card Power button Wait until the operating system loads automatically.

  • Page 31: Enabling Fast Startup

    Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, check Turn on fast startup (recommended) and click Save changes. If fast startup is disabled, when you shut down the computer, it shuts down to the S5 power state. ASUS Desktop PC...
  • Page 32 Chapter 1: Getting started...

  • Page 33: Chapter 2 Connecting Devices To Your Computer

    You can enable or disable the front and rear USB 3.2 Gen 1 / USB 3.2 Gen 1 + USB Type-C® (optional) and USB 2.0 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details. Front panel Rear panel ASUS Desktop PC...

  • Page 34: Connecting Microphone And Speakers

    Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers. •...
  • Page 35 Connecting 2-channel Speakers Connecting 4-channel Speakers ASUS Desktop PC...
  • Page 36 Connecting 5.1-channel Speakers Connecting 7.1-channel Speakers Chapter 2: Connecting devices to your computer...

  • Page 37: Changing To The External Audio Output

    Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up. For the location of the rear Line Out port, refer to the section Getting to know your computer. The Audio Manager screenshot above is for reference only. ASUS Desktop PC...

  • Page 38: Connecting Multiple External Displays

    Connecting multiple external displays Your desktop PC may come with VGA, HDMI™, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop.

  • Page 39: Connecting An Hdtv

    Connect a High Definition TV (HDTV) to the HDMI™ port of your computer. • You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately. • To get the best display performance, ensure that your HDMI™ cable is less than 15 meters. ASUS Desktop PC...
  • Page 40 Chapter 2: Connecting devices to your computer...

  • Page 41: Chapter 3 Using Your Computer

    • Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS Desktop PC...

  • Page 42: Using The Memory Card Reader (Optional)

    Using the memory card reader (Optional) Digital cameras and other digital imaging devices use memory cards to store digital picture or media files. The built-in memory card reader on the front panel of your system allows you to read from and write to different memory card drives.

  • Page 43: Using The Optical Drive (Optional)

    While the system is on, do either of the following to eject the tray: • Press the eject button on the drive bay cover. From the Start menu, click File Explorer, right-click the CD/DVD drive icon, and click • Eject. Remove the disc from the disc tray. ASUS Desktop PC...

  • Page 44: Configuring The Usb Ports Using The Bios

    Configuring the USB ports using the BIOS You can enable or disable the front and rear USB 3.2 Gen 1 / USB 3.2 Gen 1 + USB Type-C® (optional) and USB 2.0 ports from the BIOS Setup. To disable or enable the front and rear USB 3.2 Gen 1 / USB 3.2 Gen 1 + USB Type-C® (optional) and USB 2.0 ports: Press <Delete>...

  • Page 45: Configuring The Hdd Security Setting Using The Bios

    To clear the user password, follow the same steps as in changing a user password, but press <Enter> when prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed. ASUS Desktop PC...

  • Page 46: Configuring The Keyboard/Mouse Using The Bios (On Selected Models Only)

    BIOS Setup. To allow a keyboard or mouse to wake up your computer: Restart your computer. When the ASUS logo appears, press <Delete> to enter the BIOS Setup. From the BIOS Setup EZ Mode screen, press <F7> to enter Advanced Mode. From the Advanced Mode screen, click Advanced.

  • Page 47: Chapter 4 Connecting To The Internet

    Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS Desktop PC...
  • Page 48 Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.
  • Page 49 From the Open Network and Sharing Center screen, click Change Adapter settings. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS Desktop PC...
  • Page 50 Return to the Network and Sharing Center and then click Set up a new connection or network. Select Connect to the Internet and click Next. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To configure a static IP network connection: Repeat steps 1 to 4 of the previous section.

  • Page 51: Installing The Wi-Fi Antenna

    Installing the Wi-Fi antenna • Ensure that the ASUS 2x2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card. • Ensure that the antenna is at least 20 cm away from all persons.
  • Page 52 Chapter 4: Connecting to the Internet...

  • Page 53: Chapter 5 Using Asus Business Manager

    Chapter 5 Using ASUS Business Manager ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. For detailed information, please refer to https://www.asus.com/support/FAQ/1042634/. The URL may be changed without notice. ASUS Desktop PC...
  • Page 54 Chapter 5: Using ASUS Business Manager...

  • Page 55: Chapter 6 Troubleshooting

    If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on. I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? •...
  • Page 56 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 57 Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is scratched or damaged. The DVD drive eject button is not responding. From the Start menu, click File Explorer. , then click Eject from the menu Right-click ASUS Desktop PC...
  • Page 58 • Ensure that the power cord is properly Your computer’s power cord connected. is not properly connected. • Use other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action •...
  • Page 59 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 60 • Remove the extra memory modules Memory module problems The system often that you have installed, then try again. hangs or freezes. • Contact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 61 • Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.
  • Page 62 Chapter 6: Troubleshooting...

  • Page 63: Starting For The First Time

    Launching the Start menu You can launch the Start menu in two ways: • Position your mouse pointer over the Start icon on your desktop then click it. • Press the Windows® logo key on your keyboard. ASUS Desktop PC...

  • Page 64: Windows® Apps

    Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. •...

  • Page 65: Connecting To Wired Networks

    Shut Down Windows. Select Shut down from the drop- down list then select OK. If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off. ASUS Desktop PC...

  • Page 66: Putting Your Computer To The Lowest Power Mode

    Putting your computer to the lowest power mode You can put your computer to the lowest power mode in the following way: Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, uncheck Turn on fast startup (recommended) and click Save changes.

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