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VIESMANN Operating instructions for the system user Vitotrol 100-EH Wireless remote control for 1 heating circuit or 1 cooling circuit or 1 heating/ cooling circuit VITOTROL 100-EH Please keep safe. 6197279 GB 12/2023...
Safety instructions Safety instructions Please follow these safety instruc- tions closely to prevent accidents and material losses. Safety instructions explained Danger Note This symbol warns against the risk Details identified by the word "Note" of injury. contain additional information. Target group These instructions are intended for sys- Danger tem users.
Never start up a damaged appliance. Auxiliary components and individual parts For replacement, use only spare parts Danger supplied or approved by Viessmann. Connecting unsuitable power sup- ply units/power cables poses a fire risk. Only connect the power supply unit/...
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Overview of the installation and commissioning process ...... 13 Fitting the mounting base ..............13 Setting up a power supply using batteries ..........13 Inserting the Vitotrol 100-EH in the mounting base ....... 14 Commissioning Connecting the Vitotrol to the heat pump ........15 Commissioning the Vitotrol 100-EH ..........
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Messages shown on the display ............29 What to do if... Faults with no display ................31 Cause of fault could not be found ............31 Restarting the Vitotrol 100-EH ............... 31 12. Maintenance Replacing batteries ................33 Cleaning ....................33 Uninstalling the Vitotrol 100-EH .............
(recommend). Reliable remote control operation: ■ The heat pump control unit and the Vitotrol 100-EH Settings for WiFi and low power radio at the remote control must be connected via low power connected heat pump: radio.
Introductory information Disposal of packaging Please dispose of packaging waste in line with statu- tory regulations. Symbols Symbol Meaning Reference to other document containing further information Step in a diagram: The numbers correspond to the order in which the steps are carried out. Warning of personal injury Warning of material losses and environ- mental pollution...
The Vitotrol 100-EH is a wireless remote control for Note Viessmann heat pumps. The Vitotrol 100-EH is con- No more than 1 Vitotrol 100-EH can be configured for nected to the heat pump control unit via low power each heating circuit, cooling circuit or heating/cooling radio.
Remote control Commissioning with ViGuide mobile app is also possi- Commissioning the Vitotrol 100-EH: See page 15. ble if the heat pump has no permanent internet con- nection to the Viessmann server. Your system has been preset The heat pump control unit is preset at the factory.
Introductory information Energy saving tips Saving energy when using central heating Saving energy on DHW heating ■ Do not overheat your home. Every degree of room ■ At night or during regular absences, heat the DHW to temperature reduction saves up to 6 % on your heat- a lower temperature.
– thermal insulation and thermal glazing with metal- Pre-ballasts – lised thermal vapour deposit. To extend the range of the wireless signal, the follow- ing wireless repeaters can be used: ■ Viessmann ViCare repeater for surface mounting Ubisys repeater ■...
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Depending on the angle of penetration, the effective wall thickness changes and so does the extent to which the electromagnetic waves are damped. Flat (unfavourable) angle of penetration Fig. 2 Vitotrol 100-EH Heat pump Wall Fig. 1 Vitotrol 100-EH Heat pump...
Overview of the installation and commissioning process Steps Responsibility Page Check system requirements. Contractor IT expert Fit the mounting base for the Vitotrol 100-EH. Contractor System user Establish a power supply via batteries. Contractor System user Connect the Vitotrol 100-EH to the heat pump.
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Setting up a power supply using batteries (cont.) 2 x AA 1,5 V Fig. 4 On the screen, "SW VERS" is displayed with the soft- ware version of the device. Inserting the Vitotrol 100-EH in the mounting base Fig. 5...
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4. To register, follow in the instructions in the app. In order to connect, you may need to remove the 5. Assign the Vitotrol 100-EH to the heat pump via Vitotrol from the mounting base. the ViGuide mobile app.
Operation Basics of operation Overview of controls The remote control allows you to make the following Operating buttons settings from your living space: On the home screen: ■ ■ Set room temperatures Opens the main menu. ■ Heating or cooling time program ■...
Operation Basics of operation (cont.) Home screen Fig. 7 The display will depend on the current oper- ating state Outside temperature Symbols, depending on operating state Actual room temperature Time Symbols on the display These symbols are not always displayed, but appear Operating programs subject to the system version and the operating condi- Cooling mode is active.
Operation Basics of operation (cont.) Locking/unlocking the controls To protect your settings from unwanted access, you Note can activate a key lock. To do so, press and hold the The key lock can be activated only if the "Lock out con- OK button for approx.
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Operation Operating programs (cont.) Special operating programs and functions Screed drying ■ This function is activated by your contractor on the heat pump control unit, if the heat pump supports this function. Your screed is dried in line with a set time program (temperature/time profile) suitable for the relevant building materials.
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Operation Procedure for setting a time program (cont.) "MO-FR" Monday to Friday period 13. OK to confirm. "SA-SU" Saturday and Sunday period "MO-SU" Entire week to set the minutes for the end of the time "MON", "TUE", etc. Single day phase 1 to 00 minutes.
Operation Procedure for setting a time program (cont.) Deleting time phases Explanation of the procedure using the example of 5. OK to confirm room heating for time phase 2 Example: For Monday you want to delete time phase 2. 7. OK to confirm. Press the following buttons: 8.
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Room heating/room cooling Setting room temperatures Depending on the temperature level set in the time Note program, your rooms will be heated or cooled to the You define which temperature level is active via the corresponding temperature. Set the time program for time program.
Room heating/room cooling Setting room temperatures (cont.) Time program for central heating Setting a time program for "SCHEDULE" You can change the time program individually in 3. OK to confirm accordance with your requirements. To continue: See page 19. Press the following buttons: Switching room heating/room cooling on or off (Operating program) For information on the operating programs: See 5.
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Room heating/room cooling Temporarily adjusting the room temperature (cont.) Switching on "Extend time phase once" Press the button. The temperature of the last active time phase for standard room temperature or comfort room tempera- ture will be set. Switching off "Extend time phase once" The function ends automatically when switching to the To terminate "Extend time phase once"...
DHW heating Starting DHW heating DHW is heated according to the set time program. for "DHW ONOFF" If you switch off DHW heating, no DHW will be heated. 5. OK to confirm Press the following buttons: for the required operating program: "AUTO"...
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DHW heating Time program for DHW heating Setting a time program You can change the time program individually in 3. OK to confirm accordance with your requirements. for "DHW SCHED" Press the following buttons: 5. OK to confirm To continue: See page 19, but without selecting a tem- for "DHW"...
Keep the heat pump permanently connected to the ted. The software is transmitted to the remote control WiFi so that the Vitotrol 100-EH software is always up via low power radio. After updating, the remote control to date.
Further settings Setting the format for the day and time display (cont.) Weekday Shown as an abbreviation of the Shown as a number English day of the week "NUMBER" setting "WORD" setting (factory setting) Saturday Sunday Press the following buttons: for "12"...
Diagnosis and service checks Calling up device information In the "DEV INFO" menu you can call up the following information for the Vitotrol 100-EH: Display Explanations "SW VERS" Software version "RF RANGE" Signal strength of low power radio in dBm "ADJUST"...
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Check the message on the heat pump con- trol unit. Vitocal operating instructions Please notify your contractor. ERR DEV A fault has occurred in the Vitotrol 100-EH. Replace the Vitotrol 100-EH. The batteries have nearly run out. Replace the batteries: See page 33.
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All displays on the Vitotrol 100-EH are off. Cause Remedy The batteries in the Vitotrol 100-EH have nearly run out. Replace the batteries: See page 33. Cause of fault could not be found Find out about possible troubleshooting measures on...
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What to do if... Restarting the Vitotrol 100-EH (cont.) Fig. 10...
Maintenance Replacing batteries We recommend the use of AA batteries as these last longer than rechargeable ones. Fig. 13 Fig. 11 2 x AA 1,5 V Fig. 12 After the batteries are inserted, the remote control adopts all settings from the connected heat pump. Cleaning You can clean the surfaces of the device with a microfi- bre cloth.
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Uninstalling the Vitotrol 100-EH The Vitotrol needs to be uninstalled in the following 2. Follow the instructions in the app to remove the cases: Vitotrol 100-EH from the system. ■ If the Vitotrol is to be connected to a different heat pump.
Specification Specification Vitotrol 100-EH Power supply Via batteries: 2 x 1.5 V AA (LR06) Protection class IP rating IP 20D to EN 60529, ensure through design/installation. Low Power Radio Status Radio frequency 2.4 GHz Encryption Encrypted Wireless range through walls...
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This product comprises third party software and/or open source software. You are authorised to use this software subject to compliance with the relevant licensing terms. The following open-source software components are used in the Vitotrol 100-EH: Name Version Download URL...
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Appendix Licences (cont.) 3. Grant of Patent License You may add Your own copyright statement to Your modifications and may provide additional or different Subject to the terms and conditions of this License, license terms and conditions for use, reproduction, or each Contributor hereby grants to You a perpetual, distribution of Your modifications, or for any such worldwide, non-exclusive, no-charge, royalty-free,...
Appendix Licences (cont.) 9. Accepting Warranty or Additional Liability Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the While redistributing the Work or Derivative Works "License"); you may not use this file except in compli- thereof, You may choose to offer, and charge a fee for, ance with the License.
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More heat is made available at a lower outside temper- ture or comfort room temperature. ature than at a higher one. If the system and the Viessmann appliance support the "cooling" function, Reduced heating/cooling mode the rooms are cooled when outside temperatures are very high.
In the time programs, you specify what your system should do at what time. Final decommissioning and disposal of the remote control Viessmann products can be recycled. Components DE: Operating fluids (e.g. heat transfer medium) can and fluids from your heating system do not belong in be disposed of at municipal collection points.
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Keyword index Keyword index Ambient temperature Vitotrol 100-EH......11 General Terms and Conditions........6 Angle of penetration........... 12 Glossary..............38 Batteries Heating – Insertion..............13 – Comfort..............10 – Replacing............17, 33 – Energy saving............10 Heating times, setting..........19 Home screen..............17 Central heating –...
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Keyword index Keyword index (cont.) Restart Vitotrol 100-EH..........31 Symbols..............17 Room cooling System requirements........... 6 – Operating program..........18 – Room temperature..........22 – Switching off............23 Temperature – Switching on............23 – DHW................25 – Symbol..............17 – Room temperature..........22 –...
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