ProTeam G-Silent Technical & Service Manual
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ProTeam G-Silent Technical & Service Manual

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TECHNICAL SERVICE MANUAL
G-Silent

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Summary of Contents for ProTeam G-Silent

  • Page 1 TECHNICAL SERVICE MANUAL G-Silent...

  • Page 2: Table Of Contents

    Content Chapter I : Generalization ..............................1 Product diagram .................................. 1 2019 season PCB terminal introduction ..........................1 2019 season electric box components layout ........................2 Safety Precautions ................................2 Chapter II : Common Fault ..............................3 HP No Heating ..................................3 Defrosting Problem ................................
  • Page 3 10. P0 Solution ..................................20 11. PA Solution ..................................20 12. E4 Solution ..................................21 Chapter V : Piping system failure ............................22 E1 Solution ..................................22 E2 Solution ..................................23 E8 solution..................................24 EA Solution ..................................25 Chapter VI : Water system failure ............................

  • Page 4: Chapter I : Generalization

    Chapter I : General 1. Product diagram The air source heat pump for swimming pool is mainly consisted of compressor, evaporator, throttling element, filter and titanium Heat Exchanger. 2. 2019 season PCB terminal introduction...

  • Page 5: Season Electric Box Components Layout

    3. 2019 season electric box components layout 4. Safety Precautions We have provided important safety messages in this manual and on your heater. Please always read and obey all safety messages. A. Environment friendly R32 Refrigerant is used for this heat pump. All operations must be done by professional staff only in accordance with this manual.

  • Page 6: Chapter Ii : Common Fault

    Chapter II : Common Fault Error code Description Solution Page No heating Checking HP running status 1). Check installation environment Defrosting Problems 2). Compulsory defrosting 3). Detect leakage and refill gas 1. Heat Pump No Heating HP no heating Check HP running status No condensate water fan blows out normal wind...
  • Page 7 pressure gauge gauge tube Connect pressure gauge Connect low pressure detection Low pressure gauge valve Connect vacuum pump/gas tank electronic weigher spanner vacuum pump Reset to Zero Need 2pcs Connect yellow gauge tube Detecting Procedures: 1: Hold still, to protect the pipe 2: Turn anticlockwise , Compressor gas return port is , Take off copper nut...
  • Page 8 , Connect pressure gauge to low , finish low pressure gauge, and pressure valve and twist well read the value B. Detect and Refill R32 gas Warning: While charging R32 gas, improper operation may cause severe damage or personal injury. The operation should be conducted in open area with good ventilation.
  • Page 9 How to fill R32 gas? , Vacuumize and purge the circuit Tighten low pressure gauge valve Turn off vacuum pump, and remove the connection of yellow Vacuumize the circuit Remove vacuum pump tube with vacuum pump Remove connection of yellow tube and pressure gauge to purge the tube with R32gas.
  • Page 10 , Finish gas filling After the filling the gas(gas filling amount is shown on nameplate), restart the water pump, power up the machine. Remove the connection of pressure gauge after the compressor starts to operate normally. In case the R32 gas leakage and hurt your hands, pls use dry cloth to wrap the connector and remove the connector quickly.
  • Page 11 ,Three terminals of compressor U(R) -Terminal of running winding W(C) -Public terminals of two windings. V(S)-Terminal of startup winding , As photos, if the resistance between any two terminals of compressor, that means the compressor is ok. But if one of them is zero or infinite, that means failure, please replace compressor.

  • Page 12: Defrosting Problem

    1.5 If not belong to above situation( there is condense water, fan blows out cold/heating wind, fan does work, and compressor work), please power off the HP at least 5 minutes , and then restart it and set pool temp to 35 °C 2.

  • Page 13: Chapter Iii : Protection Code

    Chapter III : Protection Code Error code Description Solution Page 1). Water pump No water protection 2). PCB wiring 10~11 3). Water flow switch 1).Recover when back to the normal Power supply excesses operation power range (Not failure) 2).Replace PCB Excessive temp difference between inlet and outlet water (Insufficient Check water pump...
  • Page 14 A. Check if there is O-ring seal in the new water flow switch B. Insert water flow switch as photo, pay attention to the arrow direction. C. Hold steady up-side, screw tight water flow switch with pliers D. After installation...

  • Page 15: E5 Solution

    2. E5 Solution Display E5 (Not failure, power supply excesses operation range) 1) Recover when back to normal power 2) Replace PC board 2.1 Single Phase: Display E5 when Power ≤170V or ≥270V ；180V~255V recover Three Phase: Display E5 when Power ≤330V or ≥530V ；345V~500V recover 2.2 If still display E5 after power supply is normal, replace PC board 3.

  • Page 16: Ed Solution

    5. Ed Solution Display Ed（not failure） Anti-freezing reminder Anti-freezing reminder Display Ed: When water inlet temp ≤ 2 ℃ and air temp ≤ 0 ℃. Status: Heat pump automatically start running at heating mode. Recover: When water inlet temp ≥15℃or air temp ≥ 1 ℃. Status: Heat pump recover to be turned off or standby.

  • Page 17: Chapter Iv : Electrical System Failure

    Chapter IV : Electrical system failure Error code Description Solution Page Single Phase Model 1).Wiring 2). Inverter board 3) . PCB Compressor drive module failure Three Phases Model 15~16 1) .Wiring 2) . Contactor board 3) . Inverter 4) . PCB 1).

  • Page 18: F1 Solution

    2). Replace LCD controller 3). Replace PCB Restart memory failure Replace PCB 1). Power& wiring 3 phases sequence protection 2). Power filter plate 1. F1 Solution Display F1 Compressor driver module failure Single phase model 3 phases model 1).Wiring 2)Inverter board 3) PCB 1) Wiring 2) Contactor board...
  • Page 19 1.1 Check if wiring on Inverter board is well connected 1.2 Check contactor board  This operation should be conducted with power connected, must be operated by professionals! A. If OUT1 on PC board has 220V output(by voltmeter) B. If CN32 on contactor board has 220V output(by voltmeter） C.

  • Page 20: F2 Solution

    2. F2 Solution Display F2 PFC module failure 1) Replace inverter board 2) PCB  Warning: When conducting below operation, heat pump must be powered off ! 2.1 Replace the inverter board first 2.2 If the error code still exists, please replace PCB 3.

  • Page 21: F5/F6 Solution

    3.3 If the error code still exists, please check compressor: values between any two terminals should be the same. If the values are not the same, that means the compressor is with problem, please replace a new compressor. Checking methods, pls refers to page7. (Chapter II Common Failure, Part 1.4-Check if compressor is working) 4.

  • Page 22: F8 Solution

    6. F8 Solution Display F8 Cooling plate overheat protection 1) Power off and restart 2) Check fan motor 3) Check cooling plate Alarm：Temp of cooling plate: Cooling ≥ 85℃, heating ≥ 75℃ 6.1 Switch off at least 5 minutes and the temp of cooling plate≤50℃ 6.2 Check the fan motor is running well or not 6.3 Check if there is much accumulated dust on cooling plate, if yes, please clean it.

  • Page 23: Fa Solution

    9. FA Solution Display FA PFC module over current protection 1) Power off and restart 2) Replace inverter board  Warning: When conducting below operation, heat pump must be powered off ! 9.1 Restart the HP at least 5 minutes after turning off 9.2 Replace inverter board 10.

  • Page 24: E4 Solution

    12. E4 Solution Display E4 (three phase only) (3 phase sequence protection 2) Power filter plate 1) Power wiring 12.1 Check power wiring R.S.T 3 live lines, if one of them is no power: Please check if three phases voltage is normal or R.S.T wiring is not well connected at electric box.

  • Page 25: Chapter V : Piping System Failure

    Chapter V : Piping system failure Error code Description Solution 1). Installation condition 2). Water pump High pressure protection 22~23 3). Wiring 4). High pressure switch 1). Wiring Low pressure protection 2). Detect gas leakage 3). Low pressure switch 1). Installation condition 2).

  • Page 26: E2 Solution

    1.2 Check water pump A. If water pump is running well B. If water flow is sufficient C. If water pump is blocked D. Check if water pump valve is fully opened 1.3 Check if DIN5 wiring on PCB is well connected. (DIN5, refers to page1,Chapter I Generation, Section 2, PCB terminal introduction) 1.4 Check high pressure switch If wiring on PCB is ok, please replace high pressure switch (photo) .

  • Page 27: E8 Solution

    3. E8 solution Display E8 High exhaust temp protection 1) Installation 2) Check water pump 3) Detect gas leakage 4) Gas exhaust temp condition sensor  Warning: When conducting below operation, heat pump must be powered off ! 3.1 Check installation condition Checking methods, refers to page 22.(Chapter V Piping system failure , Part 1.1-Installation condition) 3.2 Check water pump A.

  • Page 28: Ea Solution

    4. EA Solution Display EA Evaporator overheat protection (only at cooling mode ) 1) Installation condition 2) Fan 3) Fan motor  Warning: When conducting below operation, heat pump must be powered off ! 4.1 Check installation condition (checking methods, refers to page22, Chapter V Piping system failure, 1.1-Installation condition) 4.2 If the error code still exists, check if fan is broken.

  • Page 29: Chapter Vi : Water System Failure

    Chapter VI : Water system failure Error code Description Solution 1). Water outlet temp 2). Water pump Water outlet temp too high or too low protection 3). Water outlet temp sensor 4). Replace PCB 1. E7 solution Display E7 Water outlet temp too high or too low protection 1) Water outlet temp 2) Water pump...

  • Page 30: Chapter Vii : Temperature Sensor Failure

    Chapter VII : Temperature sensor failure Error code Description Solution 1). Wiring Water inlet temp sensor failure 2). Water inlet temp sensor 27~28 3). Replace PCB 1). Wiring Water outlet temp sensor failure 2). Water outlet temp sensor 3). Replace PCB 1).

  • Page 31: P2 Solution

    1.2 If the error code still exists, please replace water inlet temp sensor Water inlet temp sensor position: Down side of heat exchanger 1.3 If still display P1 after replacing water inlet temp sensor, please replace PCB. 2. P2 solution Display P2 Water outlet temp sensor failure 1) Wiring...

  • Page 32: P3 Solution

    3. P3 solution Display P3 Gas exhaust temp sensor failure 1) Wiring 2) Gas exhaust temp sensor 3) PCB  Warning: When conducting below operation, heat pump must be powered off ! 3.1 Check if gas exhaust temp sensor wiring AIN5 is well connected. (AIN5, refers to page1,Chapter I Generation, Section 2, PCB terminal introduction) 3.2 If the error code still exists, please replace gas exhaust temp sensor.

  • Page 33: P5 Solution

    4.1 Please check if heating coil pipe temp sensor AIN3 wiring is well connected. (AIN3, refers to page1,Chapter I Generation, Section 2, PCB terminal introduction) 4.2 If the error code still exists, please replace heating coil pipe temp sensor. Evaporator coil pipe position: the bottom of evaporator coil pipe 4.3 If still P4 after replacing water inlet temp sensor, please replace PCB.

  • Page 34: P6 Solution

    6. P6 Solution Display P6 Cooling coil pipe temp sensor failure 1) Wiring 2) Cooling coil pipe temp sensor 3) PCB  Warning: When conducting below operation, heat pump must be powered off ! 6.1 Please check if cooling coil pipe temp sensor AIN4 wiring is well connected.. (AIN4, refers to page1,Chapter I Generation, Section 2, PCB terminal introduction) 6.2 If the error code still exists, please replace cooling coil pipe temp sensor.

  • Page 35: P8 Solution

    7.2 If the error code still exists, please replace ambient temp sensor. Ambient temp sensor position Above the fan motor 7.3 If still P7 after replacing gas return temp sensor, please replace PCB. 8. P8 Solution Display P8 Cooling plate temp sensor failure Replace Inverter board ...

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