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WaterBoss 700 Owner's Manual

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MODELS
700/900/950
OWNER'S MANUAL
IF YOU NEED HELP OR HAVE A QUESTION, WE'VE GOT YOU COVERED.
GIVE US A CALL AT 1-800-437-8993. PLEASE DO NOT RETURN TO THE STORE.
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Mark Heppler
April 24, 2025

My water Boss has saltin it and the correct water level but recently the waterboss is beeping. Constantly what can I do to correct the problem

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Summary of Contents for WaterBoss 700

  • Page 1 MODELS 700/900/950 OWNER’S MANUAL Next > IF YOU NEED HELP OR HAVE A QUESTION, WE’VE GOT YOU COVERED. GIVE US A CALL AT 1-800-437-8993. PLEASE DO NOT RETURN TO THE STORE.
  • Page 2 HelpLine at 1-800-437-8993 from 8AM to 5PM ET. Help is also available on the WaterBoss® website: www.waterboss.com. WATER SOFTENERS TABLE OF CONTENTS Box Contents ......................
  • Page 3 BOX CONTENTS WATER SOFTENER OVERFLOW ELBOW 12V TRANSFORMER V-185 NOZZLE DRAIN LINE CONTROLLER WATER TEST STRIPS Please read entire manual to ensure all parts listed are present before installation. If any part is missing or damaged let us know by calling 1-800-437-8993.
  • Page 4 6. Adhere to all operational, maintenance, and placement requirements. 7. If dirt, sand, or large particles are present in the water supply, the appropriate WaterBoss® filter can reduce this issue. 8. The appliance may be disinfected with 5.25% sodium hypochlorite, which is the active ingredient in household chlorine bleach.
  • Page 5 (86 mg/L) for every 1 ppm (1 mg/L) of ferrous iron. Water Characteristics — Models 700, 900, and 950 require a pH of 7 or above to function properly. An iron test to determine iron levels is also necessary.
  • Page 6 If water pressure exceeds 70 psi (4.8 bar), a pressure regulator is recommended. Water Supply Flow Rate — A minimum of 2 gallons (7.6 L) for the 700 and 900 models to 3 gallons (11.4 L) for the 950 model per minute or equal to the backwash flow rate of the particular model is recommended.
  • Page 7 PRECAUTIONS PRECAUTIONS 1. Comply with all state and local building, plumbing, and electrical codes. 2. Test your water quality with the strips provided. Optionally, obtain a report on your water’ s quality. 3. Install the appliance before the water heater. 4.
  • Page 8 INSTALLATION GUIDE Install, set up, and use the appliance within the operating limits outlined in this manual. Failure to comply with these specifications may decrease the effectiveness of the backwash and cause control valve malfunction. The water softener, like any other appliance, requires correct installation and setting for optimum performance.
  • Page 9 INSTALLATION GUIDE Site Setup, Cont. STEP 1 7. For most installations, install the appliance after the pressure tank and any water filter appliance or water meter and before the water heater unless otherwise recommended. Contact the HelpLine for further assistance in determining the proper installation sequence. Water Heaters: If less than 10 feet (3.0 m) of pipe connects the water treatment appliance(s) to the water heater, install a check valve between the water treatment appliance and the water heater as close...
  • Page 10 INSTALLATION GUIDE Connect Water Lines, Cont. STEP 4 3. Check the arrows on the valve to ensure that the water flows in the proper direction. Caution: Do NOT plumb your appliance in backward. Connect Gravity Overflow Connection STEP 5 Note: The overflow line drains away excess water should the tank fill with too much water or the appliance malfunction.
  • Page 11 INSTALLATION GUIDE Connect Drain Line, Cont. STEP 6 3. The drain line may be elevated up to 8 feet (2.4 m) from the discharge on the appliance as long as the water pressure in your system is 40 psi (2.8 bar) or more. 4.
  • Page 12 INSTALLATION GUIDE Plug in the Transformer STEP 9 1. Connect the transformer power cord to the back of the controller. (See Figure 7) 2. Plug the transformer into an appropriate outlet. 3. Ensure that the outlet selected is not operated by an On/Off switch.
  • Page 13 INSTALLATION GUIDE Complete Installation STEP 13 1. Ensure that the appliance is in the Service position. (See Figure 6) 2. Ensure the water supply is on. 3. Turn on the electricity and water supply to the water heater. For gas water heaters, return the gas cock to “On.”...
  • Page 14 BYPASS VALVE Your appliance is equipped with a bypass valve. The bypass valve can isolate the appliance should the appliance malfunction or leak. It can also permit the use of untreated water for watering plants, shrubs, or lawns. The bypass is located on the main control valve. (See Figure 8) To engage the bypass, turn the knob to the Bypass position.
  • Page 15 PROGRAM CONTROLLER This appliance features a four-button controller with an LCD display. The controller can be used to view the appliance’s status, perform regenerations, and change settings. The controller must be set up correctly for the appliance to perform properly. Note: Ensure that the bottom of the controller is firmly locked onto the four tabs on the top of the drive end...
  • Page 16 The frequent regeneration will eliminate iron buildup in the (700 and 900 only) resin bed. The use of salt with an iron cleaning agent or iron out cleaner is recommended for continuous use as a preventive measure against iron fouling of the resin bed.
  • Page 17 2. Testing Laboratory — To ensure proper settings, have a sample of your untreated water tested for iron and pH. 3. If the pH is below 7 and you have a 700 or 900 unit, call the HelpLine listed in General Information.
  • Page 18 ADVANCED CONTROLLER SETTINGS Most customers will want to use the factory default settings, so no changes are necessary. However, you can reset the controller settings if the factory default settings are not suitable for your needs. Note: Be sure to check that the Time of Day is correct. Set High Capacity or High Efficiency Your appliance can be programmed for High Capacity (HC) or High Efficiency (HE).
  • Page 19 ADVANCED CONTROLLER SETTINGS Set 96 Hours Until Regeneration STEP 2 Display reads “96 Hours.” To Change Mode 1. Press Change to turn Off. If “96 Hours” is selected, the appliance will work no more than 4 days without a regeneration. Default is for “96 Hours”...
  • Page 20 SYSTEM OVERVIEW Optional Procedures This section provides information on plumbing with copper fittings and with plastic pipe. Hard Plumbing the Bypass With Copper Fittings Do not use connection fittings for hard plumbing with copper fittings. When preparing the male threaded fittings of the I/O adapter, use the following guidelines to avoid damage to the plastic pipe threads.
  • Page 21 SYSTEM OVERVIEW two-thirds of the way into the socket. Occasionally, when pipe and fitting dimensions are at the tolerance extremes, it will be possible to fully insert dry pipe to the bottom of the fitting socket. When this happens, a sufficient quantity of cement must be applied to the joint to fill the gap between the pipe and fitting.
  • Page 22 End Cap 100241852 Drain End Cap Assembly, 100242017 Brine Valve Assembly Model 950 only 100107247 700 Media Tank with Resin 100240996 Brine Well Cover 100107248 900 Media Tank with Resin 100065565 700 Safety Shutoff 100242142 950 Media Tank with Resin...
  • Page 23 WATER CONDITION SPECIFICATIONS Max Compensated 70 (1,200) 90 (1,540) 35 (600) Hardness gpg (mg/L) Maximum Ferrous 10 ppm 10 ppm Iron Reduction Minimum pH (standards units) Self-Cleaning Self-Cleaning Redox Media-4 Media Type and Amounts Filter Media Super Filter Media lb (1.8 kg) Fine Mesh Resin Super Fine Mesh Activated...
  • Page 24 EFFICIENCY STATEMENTS Water Pressure 20-80 (1.4/5.5) 20-80 (1.4/5.5) 20-80 (1.4/5.5) (min-max psi) (bar)* Minimum Water Flow 2.0 (7.6) 2.0 (7.6) 3.0 (11.4) Required-gpm (Umin) Maximum Chlorine (ppm) Controller Type 4 Button 4 Button 4 Button Frequency of Demand Demand Demand Regeneration 100 lbs (45 kg) 120 lbs (54 kg)
  • Page 25 EFFICIENCY STATEMENTS Efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency achieved after the system has been installed. It is typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminates that reduce the softener’...
  • Page 26 TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION No Soft No salt in brine cabinet. Add salt Water After Sediment in brine cabinet Remove air check/draw tube and Regenerations has plugged the brine line flush clean water. Clean injector and air check/draw tube. assembly.
  • Page 27 TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Flow Indicated The household plumbing Repair the leak. When Water is system has a leak. Not Being Used Electric cord is unplugged. Plug in the transformer. No Read-Out in Display No electric power at Check power source. Make sure outlet.
  • Page 28 TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Salty Water Plugged injector. Replace injector screen, nozzle, and throat. Low water pressure. Maintain minimum pressure of 20 psi (1.4 bar). Drain line or flow Remove restriction. control is restricted. Brine line restricted Remove restriction, replace if crimped. or crimped Excessive amount Verify correct water level relative to salt...
  • Page 29 This warranty does not cover any service call or labor costs incurred with respect to the removal and replacement of any defective part or parts. WaterBoss® will not be liable for, nor will it pay service call or labor charges incurred or expended with respect to this warranty.
  • Page 30 Claims Procedures Any defects covered by this warranty should be promptly reported to: WaterBoss® 4343 S. Hamilton Rd. Groveport, OH 43125 When writing about the defects, please provide the original owner’ s name, telephone number, and original address, serial number and model number of the product, and date of purchase.
  • Page 31 WaterBoss® 4343 S Hamilton Rd | Groveport, OH 43125 Phone: 1-800-437-8993...

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900950