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INSTALLATION AND
SERVICE MANUAL
W ater Softeners: waterBoss
550, 700 and 900
Ver. 3.0
waterBoss
4343 S. Hamilton Road, Groveport, Ohio 43125
®

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Summary of Contents for WaterBoss 550

  • Page 1 INSTALLATION AND SERVICE MANUAL W ater Softeners: waterBoss 550, 700 and 900 fi Ver. 3.0 waterBoss 4343 S. Hamilton Road, Groveport, Ohio 43125 ®...
  • Page 3: Table Of Contents

    TROUBLESHOOTING ..................... 27 NOTES ..........................29 SOFTENER SPECIFICATIONS ..................30 LIMITED WARRANTY ....................31 Congratulations on your decision to place your confidence in a superior WaterBoss water treatment appliance. ® Recognized worldwide for built-in quality, dependability, and ease of service, WaterBoss ®...
  • Page 4: Questions

    Questions From 8 am to 5 pm EST, use the 800 HelpLine: 1-800-437-8993 The HelpLine is available to help answer questions about specific water problems, appliance installation and operation. When calling the HelpLine, please have this guide and the serial number of your appliance available. Your serial number may be found on top of your valve assembly (See figures 2-3.) Date of Installation: __________________________________ Model Number: _____________________________________...
  • Page 5: Getting Maximum Efficiency From Your Appliance

    See figures 4 - 5 - 6. 6. Install after the pressure tank. * Excludes WaterBoss 550 model. ® When calling the HelpLine, please have this guide and the serial number available.
  • Page 6: Installation Checklist

    WaterBoss is the right appliance for the job. ® WaterBoss ® 550 FOR MUNICIPALLY-SUPPLIED WATER is for water without iron and up to 25 grains of hardness per gallon. WaterBoss 700 for up to 70 grains hardness per gallon. ®...
  • Page 7: Do's And Don'ts

    Do’s And Don’ts SOME DO'S 1. Do comply with all local plumbing and electrical codes. 2. Do install pressure-reducing valve if inlet pressure exceeds 90 psi. 3. Do install gravity drain on salt storage cabinet. See figure 7. 4. Do secure drain line on appliance and at drain outlet. See figure 3. 5.
  • Page 8: Reference Illustrations

    Reference Illustrations Figure 1 - Installation Guide Use this diagram as a location and installation guide for your WaterBoss ® WaterBoss 900, and WaterBoss water conditioners. This diagram applies to all types ® ® of installations (i.e. basement, slab, crawl space, outside).
  • Page 9 Reference Illustrations Figure 2 PLUMBING CONNECTIONS S/N 29350185 Figure 3 CONNECTING DRAIN LINE CAUTION! The drain line must not be kinked, crimped or restricted in any way. The drain line should be 1/2" inside diameter and cannot be reduced in size. S/N 29350185 When calling the HelpLine, please have this guide and the serial number available.
  • Page 10 Reference Illustrations Figure 4 Bypass Valves P a r t # 9 3 8 8 4 <push/pull> for service or bypass. This part may be available through your local hardware store, plumber or call our HelpLine to order. Figure 6 Figure 5 When calling the HelpLine, please have this guide and the serial number available.
  • Page 11 Reference Illustrations Figure 7 OVERFLOW CONNECTION Figure 8 PLUGGING IN TRANSFORMER Do not plug transformer into an out- let that is controlled by on/off switch. When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 12 Reference Illustrations Figure 9 Figure 10 ADDING SALT TO THE BRINE CABINET WaterBoss 700, ® WaterBoss 900, ® and WaterBoss ® 2 GALLONS...
  • Page 13: Cycles

    Cycles Water by-passes your appliance during regeneration to allow iron, sediment, hardness, etc. to be washed down the drain. After regeneration, WaterBoss returns to service, ® providing your home with treated water. Regeneration cycles: 1. First up-flow backwash. A rapid up-flow of water flushes out the resin bed and cleans the sediment filter.
  • Page 14 Cycles Figure 11 1 First up-flow backwash 2 Brine 3 Slow Rinse 4 Second up-flow 5 Downflow soft water 6 Return to service backwash brine refill When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 15: All Water Conditioners Are Not Created Equal

    All Water Conditioners Are Not Created Equal. Conventional Water Conditioner Exhaust Pattern. Much of your resin could be wasted! Water Exhausted Resin Regenerated Resin Water Unused Resin Resin Typical Tank Design Operation Hardness Breakthrough Slippage/Exhaustion D D i i r r e e c c t t i i o o n n a a l l F F l l o o w w S S c c r r e e e e n n D D i i s s t t r r i i b b u u t t i i o o n n S S y y s s t t e e m m Directs flow evenly through bed for most efficient use.
  • Page 16: Installation And Start-Up Procedures

    5/8" I.D. Also, the end of the drain line must be equal in height or lower than the control valve. See figure 1. All overhead drains for filter installations must be 3/4” I.D. 3. Flushing: Before placing your WaterBoss appliance in service, it is very important to flush the ®...
  • Page 17 Next, add not more than 2 gallons of water to the brine cabinet. Then add salt to the brine cabinet, wait 2 hours then push the immediate recharge button and hold for 5 seconds. A regeneration cycle will begin and continue as follows: WaterBoss 900 , 53 ®...
  • Page 18: Setting The 4 Button Controller

    1 grain each time you push the "SET" button. A ft e r 7 0 g r a i n s f o r WaterBoss 700 ( 9 0 g r a i n s f o r WaterBoss 900 and 2 5 g r a i n s f o r WaterBoss 550) t h e ®...
  • Page 19 Your WaterBossfi can be programmed for High Capa c i t y ( H C ) o r H i g h E ff i c i e n c y ( H E ) . H i g h...
  • Page 20 Setting The Controller - Continued 4. "96 Hours" is now displayed. Pressing and releasing the CHANGE button will toggle this on and off. If "96 Hours" is selected, the unit will work no more than 4 days without a regeneration. Note: If there is iron in your water, select this option.
  • Page 21: Care, Maintenance And Parts

    Care, Maintenance and Parts Figure 12 PART# DESCRIPTION QUANITY 54306 Salt Port Lid 54324 Valve Cover Assembly 54540 Computer Control Assembly 93245 12V Transformer/Power Cord 54303 Cabinet 54305 Support Panel When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993.
  • Page 22 Figure 13 - Cabinet and Assemblies 95301T-JG 90614 - Drain End Cap, 550 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on...
  • Page 23 Care, Maintenance and Parts Figure 14 - Injector Assembly When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 24 Care, Maintenance and Parts Figure 15 - I/O Adapter Assembly Note: Parts 8, 9 and 11 are not field serviceable. Do not remove screws (#10). PART# DESCRIPTION QUANITY 54131 3/4" IO Adapter 93858 Turbine Sensor Assembly 90232 Turbine Sensor Cap 90522 Turbine Assembly 93838...
  • Page 25 Care, Maintenance and Parts Figure 16 - Drive End Cap Assembly 54502 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 26 Care, Maintenance and Parts Figure 17 - Brine Valve Housing Assembly When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 27 Care, Maintenance and Parts Figure 18 - Safety Shutoff Assembly When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 28 Care, Maintenance and Parts Figure 19 - Brine Valve Elbow Assembly When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 29 Care, Maintenance and Parts Figure 20 - Fill Plug Assembly When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 30: Troubleshooting

    Troubleshooting Problem Cause Solution Add salt (refer to "Regenerate" No soft water after regeneration. No salt in brine cabinet. Page 15) Remove air check draw tube and Sediment in brine tank has plugged flush with clean water. Clean injec- the brine line and air check. tor assembly.
  • Page 31 Excess water in brine tank. Restricted, frozen or pinched drain line. en drain line. Should be approx. 6 - 8" with salt for WaterBoss 700 and 550, Clean flow control, air check and and 8-10” for WaterBoss 900. Plugged brine line, brine line flow brine line.
  • Page 32: Notes

    Notes When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 33: Softener Specifications

    Specifications/Capacity Chart MODEL # Maximum compensated hardness (grains) 10 ppm 10 ppm Maximum ferrous iron reduction Minimum pH Redox Media - 4 lbs Media type and amounts Power Clean Filter Media Power Clean Filter Media Activated carbon - .15 cu. ft. Super Fine Mesh Resin - .7 cu.
  • Page 34: Limited Warranty

    Groveport, Ohio 43125 ® owner of any mechanical or electronic part which is found to be defective in materials or workmanship, WaterBoss will In writing about the defects, please provide the original ®...
  • Page 36 ® ® In Business Since 1956 WaterBoss ©1998 P.O. Box 298, Groveport, OH 43125 ® LITHO USA Form #93966 RV0802HQW...

This manual is also suitable for:

700900

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