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WaterBoss cityBoss Installation And Service Manual

Water softeners, filters: iron filter, carbon filter, acid netralizing filter
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INSTALLATION AND
SERVICE MANUAL
Water Softeners: waterBoss
- cityBoss
- BigBoss
®
®
®
Filters: Iron Filter - Carbon Filter - Acid Netralizing Filter
waterBoss
4343 S. Hamilton Road, Groveport, Ohio 43125
®

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  • Page 1 Click in this page to return to water softener information at InspectApedia.com INSTALLATION AND SERVICE MANUAL Water Softeners: waterBoss - cityBoss - BigBoss ® ® ® Filters: Iron Filter - Carbon Filter - Acid Netralizing Filter waterBoss 4343 S. Hamilton Road, Groveport, Ohio 43125...
  • Page 2 Congratulations waterBoss on your decision to place your confidence in a superior water treat- ® ment appliance. Recognized worldwide for built-in quality, dependability, and ease of service, waterBoss appliances represent state-of-the-art in home water treatment. ® Important information is contained in this manual which will help you get the maximum benefit and enjoyment from your particular model.

  • Page 3: Table Of Contents

    INSTALLATION AND START-UP PROCEDURES ..........13 SETTING THE 3 BUTTON CONTROLLER ............15 CARE, MAINTENANCE AND PARTS ..............18 TROUBLESHOOTING .................... 32 cityBoss HARDNESS SETTING CHART ............34 ® 97WB- ANF ACID NETRALIZING FILTER START-UP PROCEDURES ....35 97WB- IF IRON FILTER START-UP PROCEDURES ..........36 97WB- CF CARBON FILTER START-UP PROCEDURES ........

  • Page 4: Questions

    Questions From 8 am to 5 pm EST, use the 800 HelpLine: 1-800-437-8993 The HelpLine is available to help answer questions about specific water problems, appliance installation and operation. When calling the HelpLine, please have this guide and the serial number of your appliance available. . Your serial number may be found on top of your valve assembly (See figures 2-3.) Date of Installation: ________________________________ Model Number: __________________________________...

  • Page 5: Getting Maximum Efficiency From Your Appliance

    How To Get The Maximum Efficiency From Your Appliance CAUTION: If you have purchased the waterBoss Iron Filter, (Model 97WB-IF) do not add ® salt to the cabinet as shown on page 9. Follow the instructions for the iron filter on page 36 of this manual.

  • Page 6: Installation Checklist

    Checklist Before Installation 1. Water Pressure - Not less than 20 psi constant for waterBoss , BigBoss , cityBoss ® ® ® Not less than 30 psi for waterBoss IRON, CARBON AND ACID NEUTRALIZING FILTERS. ® 2. Double check hardness - of water with test strips provided to verify that your waterBoss is the right appliance for the job.

  • Page 7: Do's And Dont's

    Do’s And Dont’s SOME DO'S 1. Do comply with all local plumbing and electrical codes. 2. Do install pressure-reducing valve if inlet pressure exceeds 90 psi. 3. Do install gravity drain on salt storage cabinet. See figure 7. 4. Do secure drain line on appliance and at drain outlet. See figure 3. 5.

  • Page 8: Reference Illustrations

    Reference Illustrations Figure 1 - Installation Guide 1” Min. Use this diagram as a location and installation guide for your waterBoss BigBoss , and ® , ® cityBoss water conditioners. For additional information on filter installations please refer to ® , pages 35, 36, and 37.
  • Page 9 Reference Illustrations Figure 2 PLUMBING CONNECTIONS S/N 29350185 Figure 3 CONNECTING DRAIN LINE CAUTION! The drain line must not be kinked, crimped or restricted in any way. The drain line 1/2" inside diameter cannot be reduced in size. S/N 29350185 When calling the HelpLine, please have this guide and the serial number available.
  • Page 10 Reference Illustrations Figure 4 Bypass Valves Pa r t # 9 3 8 8 4 <push/pull> for service or bypass. This part may be available through your local hardware store, plumber or call our HelpLine to order. Figure 6 Figure 5 IN SERVICE POSITION IN BYPASS POSITION When calling the HelpLine, please have this guide and the serial number available.
  • Page 11 Reference Illustrations Figure 7 OVERFLOW CONNECTION Figure 8 PLUGGING IN TRANSFORMER Do not plug transformer into an out- let that is controlled by on/off switch. When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 12 Immediate powerClean Figure 10 ADDING SALT TO THE BRINE CABINET ( waterBoss, BigBoss, and cityBoss softeners only) Refer to page 36 for Iron Filter start-up procedures. 2 GALLONS When calling the HelpLine, please have this guide and the serial number available.

  • Page 13: Cycles

    Cycles Figure 11 Water by-passes your appliance during regeneration to allow iron, sediment, hardness, etc. to be washed down the drain. After regeneration, waterBoss returns to service, ® providing your home with treated water. Regeneration cycles: 1. First up-flow backwash. A rapid up-flow of water flushes out the resin bed and cleans the sediment filter.
  • Page 14 Cycles Figure 11 1 First up-flow backwash 2 Brine 3 Slow Rinse 4 Second up-flow 5 Downflow soft water 6 Return to service backwash brine refill When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)

  • Page 15: All Water Conditioners Are Not Created Equal

    All Water Conditioners Are Not Created Equal. Conventional Water Conditioner Exhaust Pattern. Much of your resin could be wasted! Exhausted Resin Water Regenerated Resin Water Unused Resin Resin Typical Tank Design Operation Hardness Breakthrough Slippage/Exhaustion D D i i r r e e c c t t i i o o n n a a l l F F l l o o w w S S c c r r e e e e n n D D i i s s t t r r i i b b u u t t i i o o n n S S y y s s t t e e m m Directs flow evenly through bed for most efficient use.

  • Page 16: Installation And Start-Up Procedures

    5/8" I.D. Also, the end of the drain line must be equal in height or lower than the control valve. See figure 1. All overhead drains for filter installations must be 3/4” I.D. 3. Flushing: Before placing your waterBoss appliance in service, it is very important to flush the ®...
  • Page 17 Municipal water - call your local water company to determine your water hardness in grains per gallon. This will be your setting number. Or, follow the instructions on the hardness test strip provided with your cityBoss to determine your hardness ® reading. This will be your setting number.

  • Page 18: Setting The 3 Button Controller

    To start an immediate regeneration, press The "IMMEDIATE RECHARGE" button and hold for 5 seconds. The Immediate Recharge button is used when starting your water conditioner, to start an immediate regeneration, or to restore capacity if you have run out of salt. If your waterBoss ®...
  • Page 19 NOTE: if you desire to return unit to Demand Regeneration when the controller is in Delayed Regeneration, simply set the time of regeneration to "88" (see Delayed Regeneration, Step 3.) * cityBoss for municipally-supplied water operates on Demand Regeneration only.
  • Page 20 10 minutes. Unit capacity - 27,000 at 1 cu. ft. ( BigBoss ) OFF = 2.6 minutes Brine Refill (3.8# Salt) Unit 4-10 capacity - 17,800 grains at .7 cu. ft. ( waterBoss ) powerClean ™ overrides switches 2-5 * Factory Settings...

  • Page 21: Care, Maintenance And Parts

    Control Panel Cover 93205 Salt Port Lid 93582 Computer Control Assembly 93582 BB Computer Control (BigBoss™) 93582 CB Computer Control (cityBoss™) 93582 IF Computer Control (Iron Filter) 93582 CF Computer Control (Carbon Filter) 93582 NF Computer Control (Acid Neutralizing Filter) C0700 2-pc.
  • Page 22 Care, Maintenance and Parts Figure 12 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 23 IO Adapter “O” Ring 93808 End Cap “O” Ring 93501 Injector Assembly 93530 Resin Tank Assembly - (waterBoss / cityBoss empty) 95505 Resin Tank Assembly - (BigBoss empty) 97505 Greensand Media Tank, complete 97506 Media Tank Assembly (Filters, empty) 97507...
  • Page 24 Care, Maintenance and Parts Figure 13 See Page 27 See Page 25 See Page 23 See Page 38 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 25 Care, Maintenance and Parts Figure 14 Injector Assembly FIGURE# PART# DESCRIPTION QUANTITY 93223 Injector Throat 93220 Bottom (Thick) Injector Seal 93221 Injector Nozzel 93232 Bottom (Thin) Injector Seal 93222 Injector Cap 90807 Injector Screw 93810 Injector Screen 93501 Injector Assembly (Includes all above items) Note: When working on the injector assembly, make sure part #2 aligns properly with the outline marked on part #3.
  • Page 26 Care, Maintenance and Parts Figure 14 Part Number 93501 Injector Assembly Contains All Of The Above Parts. When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 27 Care, Maintenance and Parts Figure 15 I/O Adapter Assembly FIGURE# PART# DESCRIPTION QUANTITY 93227 3/4" IO Adapter 93858 Turbine Sensor Assembly 90232 Turbine Sensor Cap 90522 Turbine Assembly 93838 “O” Ring 93229 Flow Director 90809 Sensor Cap Screw 90828 Test Port / Sensor Housing O-ring 93271 Turbine Sensor Housing 90802...
  • Page 28 Care, Maintenance and Parts Figure 15 Note: Parts 8, 9 and 11 are not field serviceable. Do not remove screws (#10). Part Number 93505 I.O. Adapter Assembly Contains All Of The Above Parts. When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993.
  • Page 29 Care, Maintenance and Parts Figure 16 Drive End Cap Assembly FIGURE# PART# DESCRIPTION QUANTITY 93583 Drive End Cap 93583T Drive End Cap, AC/NF Filters 90217 Drive Motor - 12V 93216 Piston Slide 93217 Piston Slide Cam 93219 Piston Slide Cam Cover 95521 Magnetic Disc 90809...
  • Page 30 Care, Maintenance and Parts Figure 16 Part Number 95301T This assembly does not include a magnet disc or drive motor, and must be ordered separately. When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)
  • Page 31 Care, Maintenance and Parts Figure 17 Brine Valve Housing Assembly FIGURE# PART# DESCRIPTION QUANTITY 93511-A Housing 93243 Housing Cap 90521 Piston Assembly 93805 “O” Ring 90843 .5 GPM Flow Control 93802 Piston Spring 90807 Screw 93803 “O” Ring 93514-A Brine Valve Housing Assembly When calling the HelpLine, please have this guide and the serial number available.
  • Page 32 Care, Maintenance and Parts Figure 17 Part Number 93514-A Brine Valve Assembly Contains All Of The Above Parts. Note: This part is not used on backwash only filters. When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993.
  • Page 33 PART# DESCRIPTION QUANTITY 93240 Refill Elbow 90846 Refill Nut 93882 Air Check Draw Tube-waterBoss/cityBoss 93882-25.75 Air Check Draw Tube-BigBoss 93202 Support Panel 93202-F Support Panel-Filters NOTE - See Appendix on page 39 for Iron Filter Safty Shutoff Assembly When calling the HelpLine, please have this guide and the serial number available.
  • Page 34 Care, Maintenance and Parts Figure 18 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on top of your valve assembly (See figures 2-3.)

  • Page 35: Troubleshooting

    Troubleshooting Problem Cause Solution Add salt (refer to "Immediate No soft water after regeneration. No salt in brine cabinet. Recharge" Page 15) Remove air check draw tube and flush Sediment in brine tank has plugged the with clean water. Clean injector assem- brine line and air check (page 31).
  • Page 36 Restricted, frozen or pinched drain line. be approximately 6 - 8" with salt for Clean flow control, air check and brine waterBoss, and cityBoss, and 8-10” line. Clean any sediment from brine for BigBoss. Plugged brine line, brine line flow control cabinet.

  • Page 37: Hardness Setting Chart

    Hardness Setting Conversion Chart For cityBoss Model Only ® Setting is calculated by multiplying compensated hardness by 1.4 If Your Compensated Hardness Is Your Setting Is When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. Your serial number may be found on...

  • Page 38: 97Wb- Anf Acid Netralizing Filter Start-Up Procedures

    Start-Up Procedure Model 97WB-ANF Acid Neutralizing Filter Your waterBoss Acid Neutralizing filter will backwash every two days. This has been prepro- ® grammed for you at the factory and is indicated by the yellow power clean light on the controller. It is important that this light be on at all times.

  • Page 39: 97Wb- If Iron Filter Start-Up Procedures

    Start-Up Procedure Model 97WB-IF Iron Filter waterBoss Your Iron filter will regenerate every three to four days. This has been preprogrammed for ® you at the factory. All you will have to do is set the time of day and the desired time of regeneration by fol- lowing the procedure outlined on page 16 of your installation and service manual.

  • Page 40: 97Wb- Cf Carbon Filter Start-Up Procedures

    Start-Up Procedure Model 97WB-CF Carbon Filter Your waterBoss Carbon filter will backwash every three to four days. This has been prepro- ® grammed for you at the factory. All you will have to do is set the time of day and the desired time of regeneration by following the procedure outlined on page 16 of your installation and service manual.

  • Page 41: Parts Appendix

    Drain Line Fitting (not shown) Flow Control Button Sizes: 5.0 For Models IF and NF Filters. 3.0 For Models cityBoss and wa t e r B o s s CF Filter. Part # 90614 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993.
  • Page 42 Parts Appendix Fill Plug Assemblies FIGURE# PART# DESCRIPTION QUANTITY 90618 Bottom Fill Plug Assembly With ”O” Rings 90819 Bottom Fill Plug ”O” Rings Iron Filter Safety Shutoff Assembly FIGURE# PART# DESCRIPTION QUANTITY 93811-19.5WB Air Check / Brine Well Assembly For Iron Filter Only Brine Valve Elbow Assembly Steel Plastic...

  • Page 43: Softener Specifications

    Softener Specifications MODEL # waterBoss BigBoss cityBoss Maximum compensated hardness (grains) 10 ppm 10 ppm Maximum ferrous iron reduction Minimum pH Redox Media - 4 lbs Media type and amounts Power Clean Filter Media Power Clean Filter Media Activated carbon - .15 cu. ft.

  • Page 44: Filter Specifications

    In service, the filter media aids in oxidizing the iron, manganese and/or hydro- gen sulfide to a solid particle, trapping it in the filter bed. Install before your water conditioner. waterBoss Model 97WB-IF Iron Filter ®...

  • Page 45: Limited Warranty

    Model No. _________________________________ All defective parts must be returned, along with the equipment serial number and date of original installation, to waterBoss ® Equipment Serial No. _________________________________ PREPAID, and replacement parts will be returned by waterBoss ®...
  • Page 48 ® ® In Business Since 1956 When calling the HelpLine, please have this guide and the serial number available. From 8 am to 5 pm EST, call 1-800-437-8993. waterBoss ©1998 P.O. Box 298, Groveport, OH 43125 ® LITHO USA Form #93966...

This manual is also suitable for:

Bigboss97wb-if97wb-cf97wb-anf

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