Maintenance and Warranty TABLE OF CONTENTS What is this booklet and How to use it? WARRANTY SECTION CITROËN Contractual Warranty Certificate Standard Warranty Battery Warranty Replacement Part Warranty Coupons MAINTENANCE SECTION Maintenance Scheduled Maintenance Maintenance Schedule Service Record CITROËN ASSISTANCE...
Maintenance and Warranty WHAT IS THIS BOOKLET AND HOW TO USE IT? This maintenance and warranty booklet explains the warranty terms of your new CITROËN vehicle as well as the maintenance required to keep your new CITROËN vehicle at its optimum performance level. The Warranty Section explains the general terms and conditions related to new CITROËN vehicle warranty.
Maintenance and Warranty CITROËN CONTRACTUAL WARRANTIES CERTIFICATE CITROËN Contractual warranty This certificate must be completed and stamped by the Citroën Authorised Dealer in order to validate the CITROËN contractual warranty (“Contractual Warranty”). Application of the said warranties is dependent on the carrying out of routine services, as detailed in your service schedule, evidence of this being provided by the completed counterfoils in this booklet.
Maintenance and Warranty STANDARD WARRANTY These components are listed below: S. No. Wear Part Limit (Citroen) CITROËN New Vehicle Warranty PCA Automobiles India Private Limited (hereinafter called “PAIPL”), 6 months or 10,000 km Front and rear brake pads whichever is early warrants that each new CITROËN vehicle sold shall be free from any...
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Maintenance and Warranty What is not covered? • Incidental or consequential damages, including without limitation, loss This warranty shall not apply to: of time, inconvenience, loss of use of vehicle or commercial loss. • Normal maintenance services, including without limitation, cleaning •...
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Maintenance and Warranty What we will do? NOTICE: • Warranty repairs will be made at no charge for parts and/or labour. Any needed parts replacement will be rendered with new or authorised Video Navigation & Telematics System, 12V Batteries, Tyres and remanufactured parts by CITROËN Authorised Dealer.
Maintenance and Warranty 12V BATTERY WARRANTY Terms & Conditions for Battery Warranty Battery Installation and General Maintenance • 12V Battery originally installed on a new CITROËN vehicle is warranted Although the battery is made as robust and durable as possible, the by the battery manufacturer.
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Maintenance and Warranty Damage, Failures or Corrosion from Environmental Conditions: Warranty does not cover damage, failures or corrosion resulting from or caused by: • For scratches, cracks or rusts caused by such things as gravel, speed bumps or foreign collisions. •...
Maintenance and Warranty REPLACEMENT PART WARRANTY PAIPL warrants that each new CITROËN genuine replacement part • Direct or indirect failures caused by misuse and improper maintenance purchased from and installed by CITROËN Authorised Dealer shall be of vehicle. free from any defects in material or workmanship, under normal use and •...
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Maintenance and Warranty CITROËN Authorised Dealer Pre Delivery Inspection Coupon Notice of name/address ownership change In case your name and/or address changes or you become a subsequent owner, please be sure to complete and mail this slip to the address of the CITROËN Authorised Dealer shown on the vehicle identification page of this section.
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Maintenance and Warranty NAME/ADDRESS CHANGE OWNER Pre Delivery Inspection (PDI) Coupon Please see the MAINTENANCE SECTION in this booklet. Please give complete information...
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Maintenance and Warranty CITROËN Authorised Dealer Notice of name/address ownership change In case your name and/or address changes or you become a subsequent owner, please be sure to complete and mail this slip to the address of the CITROËN Authorised Dealer shown on the vehicle identification page of this section.
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Maintenance and Warranty NAME/ADDRESS CHANGE OWNER LABOUR FREE SERVICE at 2 months / 2,000 kms Please see the MAINTENANCE SECTION in this booklet. Please give complete information...
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Maintenance and Warranty CITROËN Authorised Dealer Notice of name/address ownership change In case your name and/or address changes or you become a subsequent owner, please be sure to complete and mail this slip to the address of the CITROËN Authorised Dealer shown on the vehicle identification page of this section.
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Maintenance and Warranty NAME/ADDRESS CHANGE OWNER LABOUR FREE SERVICE at 12 months / 10,000 kms Please see the MAINTENANCE SECTION in this booklet. Note: Parts cost to be borne by customer. Please give complete information...
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Maintenance and Warranty CITROËN Authorised Dealer Notice of name/address ownership change In case your name and/or address changes or you become a subsequent owner, please be sure to complete and mail this slip to the address of the CITROËN Authorised Dealer shown on the vehicle identification page of this section.
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Maintenance and Warranty NAME/ADDRESS CHANGE OWNER LABOUR FREE SERVICE at 24 months / 20,000 kms Please see the MAINTENANCE SECTION in this booklet. Note: Parts cost to be borne by customer Please give complete information...
Maintenance and Warranty MAINTENANCE MAINTENANCE SECTION SECTION...
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Maintenance and Warranty MAINTENANCE Necessity of maintenance Maintenance services at CITROËN Authorised Dealers A CITROËN Authorised Dealer has factory-trained technicians and Your CITROËN vehicle has been manufactured using the latest genuine CITROËN parts to service your vehicle properly. For expert technology and under the strictest quality control standards.
• Driving on uphill, downhill, or mountain road repeatedly. • Vehicle towing, driving for patrol car, taxi, or other commercial use. • Driving over 170 km/h for C3 Aircross Petrol Engines. • Frequently driving in stop-and-go condition. If your vehicle is operated in any of the above listed conditions, you should inspect, replace or refill more frequently, using the severe usage...
Maintenance and Warranty MAINTENANCE SCHEDULE The following maintenance services must be performed to ensure good emission control and performance. Keep receipts for all vehicle emission services to protect your warranty. Where both mileage and time are shown, the frequency of service is determined by whichever occurs first. Service Months AIRCROSS...
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Maintenance and Warranty Service Months AIRCROSS Km (K) (Gen3) EB2LTEM, Air cleaner filter element Engine oil Oil Filter Drain Plug Gasket 20,000 Kms/4 Years Spark plugs Check accessory belt condition visually, replace if 1.2L (1199cc) (3 Cyl) 110 HP @ 5500 rpm found damage 205 NM @ 1750 rpm Coolant...
Maintenance and Warranty SERVICE RECORD The following tables are to be signed and stamped by the CITROËN Authorised Dealer who services your CITROËN vehicle. Have the boxes below (date, mileage, next service, etc.) completed, according to your conditions of use, by Authorised Repairer that you have chosen. You are advised to retain any invoices or documents relating to work carried out on your vehicle.
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Maintenance and Warranty SERVICE RECORD Odometer Dealer Date Next Service date Next Service Kms Remarks reading (Kms) Seal & Sign...
Maintenance and Warranty CITROËN ASSISTANCE CITROËN ASSISTANCE With the CITRÖEN ASSISTANCE service, you can contact our breakdown and towing services anywhere in India, 24 hours a day, 7 days a week. CITRÖEN ASSISTANCE services CITRÖEN ASSISTANCE will provide assistance, free of charge, if your vehicle is immobilised as a result of a breakdown covered by the CITROËN contractual warranty or CITROËN service contract that you purchased (extended warranty, maintenance plan, etc.) which is vali d.
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- your mobile telephone number so that the roadside assistance agent can contact you - the number of passengers in the vehicle TOLL FREE NUMBER FOR CITRÖEN ASSISTANCE 18004192000 TOLL FREE NUMBER OF CITRÖEN CUSTOMER CARE CALL CENTRE 18002671000 EMAIL ID OF CITRÖEN CUSTOMER CARE CALL CENTRE contact@citroen-crm.in...
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