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AIR CONDITIONER Wall mounted type SERVICE MANUAL For Cold Climate Region INDOOR ASYG09KMCEN ASYG12KMCEN ASYG14KMCEN OUTDOOR AOYG09KMCEN AOYG12KMCEN AOYG14KMCEN SR_AS085EF_07 2024.01.24...
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CONTENTS 1. GENERAL INFORMATION 2. TECHNICAL DATA AND PARTS LIST 3. TROUBLESHOOTING 4. CONTROL AND FUNCTIONS 5. FILED WORKING...
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1. GENERAL INFORMATION 2024.01.24 SR_CH01_AS085EF_03...
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CONTENTS 1. GENERAL INFORMATION 1. Specifications....................01-1 1-1. Indoor unit ........................01-1 1-2. Outdoor unit........................01-3 2. Dimensions....................01-4 2-1. Indoor unit ........................01-4 2-2. Outdoor unit........................01-6...
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1. Specifications 1-1. Indoor unit Wall mounted Type Inverter, Heat pump Model name ASYG09KMCEN ASYG12KMCEN ASYG14KMCEN Power supply 230 V~ 50 Hz Power supply intake Outdoor unit Available voltage range 198—264 V k→ Rated Btu/h 8,500 11,600 14,300 Cooling k→...
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Wall mounted Type Inverter, Heat pump Model name ASYG09KMCEN ASYG12KMCEN ASYG14KMCEN NOTES: • Specifications are based on the following conditions: – Cooling: Indoor temperature of 27°CDB/19°C→B, and outdoor temperature of 35°CDB/24°C→B. – Heating: Indoor temperature of 20°CDB/15°C→B, and outdoor temperature of 7°CDB/6°C→B.
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1-2. Outdoor unit Type Inverter, Heat pump Model name AOYG09KMCEN AOYG12KMCEN AOYG14KMCEN Power supply 230 V~ 50 Hz Power supply intake Outdoor unit Available voltage range 198—264 V Starting current Cooling 1,770 2,210 2,450 Airflow rate Heating 1,313 1,335 2,330 Type ×...
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2. Dimensions 2-1. Indoor unit ¢ Models: ASYG09KMCEN, ASYG12KMCEN, and ASYG14KMCEN Unit: mm Outline of indoor unit for pipe inlet Ø65 for pipe inlet Ø65 - (01-4) - 2-1. Indoor unit 2. Dimensions...
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Installation space requirement Provide sufficient installation space for product safety. Unit: mm 40 or more 70 or more Wall hook bracket 107 or more 183 or more Outline of the indoor unit 1,500 or more A: Install so that the flare connection part is outdoors. - (01-5) - 2-1.
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2-2. Outdoor unit ¢ Model: AOYG09KMCEN Unit: mm 4-M10 hole Pitch of bolts for installation Top view Side view Front view Side view Airflow Drain port Ø42 Bottom view Side view (Valve part) - (01-6) - 2-2. Outdoor unit 2. Dimensions...
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¢ Model: AOYG12KMCEN Unit: mm 4-M10 hole Pitch of bolts for installation Top view Side view Front view Side view Airflow Drain port Ø42 Bottom view Side view (Valve part) - (01-7) - 2-2. Outdoor unit 2. Dimensions...
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¢ Model: AOYG14KMCEN Unit: mm 4-M10 hole Pitch of bolts for installation Side view Front view Side view Airflow Drain port Ø42 Bottom view Side view (Valve part) - (01-8) - 2-2. Outdoor unit 2. Dimensions...
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2. TECHNICAL DATA AND PARTS LIST 2023.11.29 SR_CH02_AS085EF_03...
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CONTENTS 2. TECHNICAL DATA AND PARTS LIST 1. Precautions....................02-1 2. Indoor unit parts list..................02-2 2-1. Models: AS↔G09KMCEN, AS↔G12KMCEN, and AS↔G14KMCEN ......02-2 3. Outdoor unit parts list.................02-6 3-1. Model: AO↔G09KMCEN ....................02-6 3-2. Model: AO↔G12KMCEN ....................02-10 3-3. Model: AO↔G14KMCEN ....................02-14 4. Accessories ....................02-18 4-1.
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• Service parts information and design are subject to change without notice for product improve- ment. • For the latest information of the service parts, refer to our Service Portal. https://fujitsu-general.force.com/portal/ • Precise figure of the service parts listed in this manual may differ from the actual service parts. - (02-1) -...
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2. Indoor unit parts list 2-1. Models: ASYG09KMCEN, ASYG12KMCEN, and ASYG14KMCEN ¢ Exterior parts - (02-2) - 2-1. Models: AS↔G09KMCEN, AS↔G12KMCEN, and AS↔G14KMCEN 2. Indoor unit parts list...
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Item no. Part no. Part name Service part 9388142029 Bracket panel ♦ 9333951003 Louver spring ♦ 9333608006 Bush ♦ 9387714067 Stepping motor holder assy ♦ 9901011092 Stepping motor ♦ 9387590258 Drain pan total assy ♦ 9387476002 Screw cover ♦ 9387479041 Horizontal louver assy ♦...
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¢ Base, evaporator, and control - (02-4) - 2-1. Models: AS↔G09KMCEN, AS↔G12KMCEN, and AS↔G14KMCEN 2. Indoor unit parts list...
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Item no. Part no. Part name Service part 9387587227 Base assy ♦ 9388139012 Pipe bracket A ♦ 9334143001 Under cover C ♦ 9334137000 Screw cover ♦ 9383765032 →LAN adapter holder assy ♦ 9711141972 Main PCB (09 model) ♦ 9711141989 Main PCB (12 model) ♦...
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3. Outdoor unit parts list 3-1. Model: AOYG09KMCEN ¢ Exterior parts and Chassis - (02-6) - 3-1. Model: AO↔G09KMCEN 3. Outdoor unit parts list...
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Item no. Part no. Part name Service part 9322556028 Top panel assy ♦ 9377840011 Protective net assy ♦ 9322553287 Motor bracket assy ♦ 9322552020 Cabinet right assy ♦ 9322570000 Switch cover assy ♦ 9322138002 Thermistor holder ♦ 9709688298 Main PCB (Service) ♦...
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¢ Compressor - (02-8) - 3-1. Model: AO↔G09KMCEN 3. Outdoor unit parts list...
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Item no. Part no. Part name Service part 9322431004 Compressor assy ♦ 9322445018 4-way valve assy ♦ 9970194023 Solenoid ♦ 9970095122 Expansion valve coil ♦ 9322463005 Pulse motor valve assy ♦ 9322474001 2-way valve assy ♦ 9322475008 3-way valve assy ♦...
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3-2. Model: AOYG12KMCEN ¢ Exterior parts and Chassis - (02-10) - 3-2. Model: AO↔G12KMCEN 3. Outdoor unit parts list...
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Item no. Part no. Part name Service part 9322556066 Top panel assy ♦ 9377854025 Protective net assy ♦ 9322327000 Thermistor holder ♦ 9322552099 Cabinet right assy ♦ 9322570024 Switch cover assy ♦ 9323550032 Base assy ♦ 9709688304 Main PCB (Service) ♦...
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¢ Compressor - (02-12) - 3-2. Model: AO↔G12KMCEN 3. Outdoor unit parts list...
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Item no. Part no. Part name Service part 9322433008 Compressor assy ♦ 9322445018 4-way valve assy ♦ 9970194023 Solenoid ♦ 9970095122 Expansion valve coil ♦ 9322463005 Pulse motor valve assy ♦ 9322474001 2-way valve assy ♦ 9322475008 3-way valve assy ♦...
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3-3. Model: AOYG14KMCEN ¢ Exterior parts and chassis - (02-14) - 3-3. Model: AO↔G14KMCEN 3. Outdoor unit parts list...
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Item no. Part no. Part name Service part 9322556073 Top panel assy ♦ 9334053003 Protective net assy ♦ 9322327000 Thermistor holder ♦ 9322552082 Cabinet right assy ♦ 9322570031 Switch cover assy ♦ 9709688311 Main PCB (Service) ♦ 9900850012 Thermistor (Outdoor temp.) ♦...
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¢ Compressor - (02-16) - 3-3. Model: AO↔G14KMCEN 3. Outdoor unit parts list...
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Item no. Part no. Part name Service part 9810521002 Compressor ♦ 9970095122 Expansion valve coil ♦ 9322462008 Pulse motor valve assy ♦ 9970194023 Solenoid ♦ 9970205002 4-way valve ♦ 9322459008 Joint pipe (Condenser) ♦ 9322791009 Suction pipe assy ♦ 9383949036 Discharge pipe assy ♦...
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4. Accessories 4-1. Indoor unit ¢ Models: ASYG09KMCEN, ASYG12KMCEN, and ASYG14KMCEN Part name Exterior Part name Exterior Operation manual Tapping screw (large) Installation manual Tapping screw (small) →all hook bracket Cloth tape Remote controller Filter holder Remote controller Air cleaning filters...
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5. Optional parts 5-1. Indoor unit ¢ Controllers Exterior Part name Model name Summary Easy finger touch operation with LCD panel. Backlit LCD enables easy operation in a dark room. →ired Remote UT↔-RNR↔Z* →ire type: Non-polar 2-wire Controller Optional Communication Kit is necessary for installation.
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¢ Others Exterior Part name Model name Summary Air Cleaning Air Cleaning Filter can be mounted to UTR-FA16-5 Filter the indoor unit. Required when external device is External connected. UT↔-↓→Z↓Z5 Connect Kit Connecting point: CN6 on Main PCB Use to connect with external devices and air conditioner PCB.
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CONTENTS 3. TROUBLESHOOTING 1. Error code ....................03-1 1-1. How to check the error memory..................03-1 1-2. How to erase the error memory ..................03-1 1-3. Error code table (Indoor unit and wired remote controller)..........03-2 1-4. Error code table (→ireless LAN indicator)...............03-3 1-5. How to check the error code on Mobile app ..............03-4 1-6.
CONTENTS (continued) 4. Troubleshooting with error code (For wireless LAN adapter)....03-59 4-1. E: 18. External communication error between indoor unit and wireless LAN adapter...03-59 4-2. Network communication error between wireless LAN router and wireless LAN adapter .............................03-60 4-3. E: 18. Communication error..................03-62 4-4.
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1. Error code →hen a problem occurs in the system or the connected device, the error content is notified by dis- playing the code. NOTE: This function is only available in a system with indoor or IR receiver units equipped with in- dicator lamps to show the error content.
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1-3. Error code table (Indoor unit and wired remote controller) The operation, timer, and economy indicators operate according to the error contents. For confirmation of the error contents, refer the flashing pattern as follows. Indoor unit display Wired remote Error contents Operation [ ] Timer [ ] Economy [ ]...
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1-4. Error code table (Wireless LAN indicator) • →ireless LAN control system diagram example Indoor unit Internet Main PCB Cloud Wireless Mobile app Parts: Outdoor unit router (Smart device) WLAN adapter • Name of parts WLAN adapter Wireless LAN label MAC: SSID: AP- PIN:...
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1-5. How to check the error code on Mobile app If there is an abnormality on the air conditioning, refer to as follows. →hen the (error button) on the home screen is tapped, error code and error name is displayed. Error button Error code Error name...
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1-6. Error code table (Mobile app) Error message Error contents Error code Serial reverse transmission error at start-up 11.1 E: 11. Serial communication error (Serial reverse transfer error) (Outdoor unit) Serial reverse transmission error during operation 11.2 Serial forward transmission error at start-up 11.3 E: 11.
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1-7. Error message for wireless LAN control (Mobile app) ¢ Error display If there is an abnormality on the wireless control system, refer to error messages as follows. Error message - (03-6) - 1-7. Error message for wireless LAN control (Mobile app) 1.
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¢ Error message list • Registration error Cause Error Error message code Solution Communication failed. After Communication with the air conditioner failed. checking the following Check the following contents depending on the status of indoor contents, please try again unit wireless LAN indicator lamp or →LAN Adapter LED 2 and after a while.
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Cause Error Error message code Solution →LAN adapter password is Failed because the smartphone could not connect to the air wrong. Enter it again. conditioner. Check the following contents depending on the status of indoor →hen problems are not unit wireless LAN indicator lamp or →LAN Adapter LED 2 and resolved, there may be other operate again.
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Cause Error Error message code Solution • The air conditioner you are trying to register is already registered to another account. • Registration failed because the air conditioner cannot connect to the Internet. • Immediately after turning on the power of the air Air conditioner registration conditioner, wait for about 5 minutes before registering it.
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Cause Error Error message code Solution Registration may have failed because a problem occurred in communication with the server (cloud). 2944 Communication failed. →ait for a while and then operate again. The connected air conditioner ↔our air conditioner does not support Direct Control. 2946 cannot use the Direct control.
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• Sign in error Cause Error Error message code Solution Various settings could not be completed because Communication failed. After 4010 communication with the server (cloud) failed. checking the following 4410 contents, please try again after Check the following contents and operate again. a while.
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Cause Error Error message code Solution User information or temperature unit information could not be Loading of user information obtained because communication with the server (cloud) failed. failed. Check the following Check the following contents and operate again. contents. 4420 1.
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• General error Cause Error Error message code Solution 0100 Communication with the air conditioner failed. 0200 0300 0400 Check the following contents depending on the status of indoor 0500 unit wireless LAN indicator lamp or →LAN Adapter LED 2 and operate again.
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Cause Error Error message code Solution The outdoor unit low noise timer information could not be obtained because communication with the server (cloud) failed. Check the following contents depending on the status of indoor unit wireless LAN indicator lamp or →LAN Adapter LED 2 and operate again.
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Cause Error Error message code Solution The error history information could not be obtained because communication with the server (cloud) failed. Check the following contents depending on the status of indoor unit wireless LAN indicator lamp or →LAN Adapter LED 2 and operate again.
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Cause Error Error message code Solution Air conditioner group setting has not been completed because communication with air conditioner failed. Check the following contents depending on the status of indoor unit wireless LAN indicator lamp or →LAN Adapter LED 2 and operate again.
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Cause Error Error message code Solution Air conditioner group setting has not been completed because communication with air conditioner failed. Check the following contents depending on the status of indoor unit wireless LAN indicator lamp or →LAN Adapter LED 2 and operate again.
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Cause Error Error message code Solution Air conditioner group setting has not been completed because communication with air conditioner failed. Check the following contents depending on the status of indoor unit wireless LAN indicator lamp or →LAN Adapter LED 2 and operate again.
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Cause Error Error message code Solution Various settings could not be completed because Failed to update the screen. communication with the server (cloud) failed. After checking the following contents, please try again after Check the following contents and operate again. a while.
2. Troubleshooting with error code 2-1. E: 11. Serial communication error (Serial reverse transfer error) (Outdoor unit) Operation indicator 1 time flash Timer indicator 1 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 11 Main PCB →hen the indoor unit cannot receive the serial signal from outdoor unit more than 2 minutes after power on, Detective actuator...
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Check point 4. Check serial signal (Reverse transfer signal) Check serial signal (Reverse transfer signal) GREEN WHITE BLACK WHITE BLACK • Check if indicated value swings between AC 90 V and AC 270 V at the outdoor unit terminal 1 —3.
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2-2. E: 11. Serial communication error (Serial forward transfer error) (Indoor unit) Operation indicator 1 time flash Timer indicator 1 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 11 Main PCB Indoor unit →hen the outdoor unit cannot properly receive the serial Detective actuator Fan motor signal from indoor unit for 10 seconds or more.
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Check point 4. Check serial signal (Forward transfer signal) Check serial signal (Forward transfer signal) GREEN WHITE BLACK WHITE BLACK • Check if indicated value swings between AC 30 V and AC 130 V at outdoor unit terminal 2—3. • If it is abnormal, replace main PCB.
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2-3. E: 12. Wired remote controller communication error (Indoor unit) Operation indicator 1 time flash Timer indicator 2 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 12 Indoor unit Main PCB →hen the indoor unit cannot receive the signal from Detective actuator →ired remote controller more than 1 minute during →ired remote control...
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2-4. E: 18. External communication error (Indoor unit) Operation indicator 1 time flash Timer indicator 8 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 18 External After receiving a signal from the external input and Detective actuator Indoor unit communication output PCB, the same signal has not been received for...
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2-5. E: 22. Indoor unit capacity error (Indoor unit) Operation indicator 2 time flash Timer indicator 2 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 22 →hen the total capacity of the indoor units does not Detective actuator Indoor unit main PCB match outdoor unit capacity while 3 minutes after power...
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2-6. E: 23. Combination error (Outdoor unit) Operation indicator 2 time flash Timer indicator 3 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 23 The outdoor unit receives the serial signal of applied Detective actuator Indoor unit refrigerant information from indoor unit.
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2-7. E: 32. Indoor unit main PCB error (Indoor unit) Operation indicator 3 time flash Timer indicator 2 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 32 →hen power is on and there is some below case. Detective actuator Indoor unit Main PCB...
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2-8. E: 35. MANUAL AUTO button error (Indoor unit) Operation indicator 3 time flash Timer indicator 5 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 35 Indoor unit controller PCB →hen the MANUAL AUTO button becomes on for Detective actuator Indicator PCB consecutive 60 or more seconds.
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2-9. E: 41. Room temperature sensor error (Indoor unit) Operation indicator 4 time flash Timer indicator 1 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 41 Indoor unit main PCB Room temperature thermistor is open or short is Detective actuator detected always.
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2-10. E: 42. Indoor unit heat exchanger sensor error (Indoor unit) Operation indicator 4 time flash Timer indicator 2 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 42 Indoor unit main PCB →hen heat exchanger temperature thermistor open or Detective actuator Heat exchanger temperature short circuit is detected.
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2-11. E: 51. Indoor unit fan motor error (Indoor unit) Operation indicator 5 time flash Timer indicator 1 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 51 Main PCB →hen the actual rotation number of the indoor unit fan Detective actuator Indoor unit motor is below 1/3 of the target rotation number...
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2-12. E: 62. Outdoor unit main PCB error (Outdoor unit) Operation indicator 6 time flash Timer indicator 2 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 62 Access to EEPROM failed due to some cause after Detective actuator Outdoor unit Main PCB...
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2-13. E: 64. PFC circuit error (Outdoor unit) Operation indicator 6 time flash Timer indicator 4 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 64 • →hen inverter input DC voltage is higher than 415 V for over 3 seconds, the compressor stops. Detective actuator Outdoor unit Main PCB...
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2-14. E: 65. IPM error (Outdoor unit) Operation indicator 6 time flash Timer indicator 5 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 65 Main PCB 1. →hen more than normal operating current to IPM in main PCB flows, the compressor stops.
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Check point 4. Check compressor Check compressor. (Refer to inverter compressor in "Service parts information".) Check point 5. Replace main PCB If Check point 1 to 4 do not improve the symptom, change main PCB. - (03-36) - 2-14. E: 65. IPM error (Outdoor unit) 2.
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2-15. E: 71. Discharge thermistor error (Outdoor unit) Operation indicator 7 time flash Timer indicator 1 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 71 Outdoor unit main PCB →hen discharge pipe temperature thermistor open or Detective actuator short circuit is detected at power on or while running the Discharge pipe temperature...
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2-16. E: 72. Compressor thermistor error (Outdoor unit) (For 14 model) Operation indicator 7 time flash Timer indicator 2 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 72 Outdoor unit main PCB →hen compressor temperature thermistor open or short Detective actuator circuit is detected at power on or while running the Compressor temperature thermistor...
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2-17. E: 73. Outdoor unit heat exchanger thermistor error (Outdoor unit) Operation indicator 7 time flash Timer indicator 3 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 73 Outdoor unit main PCB →hen heat exchanger temperature thermistor open or Detective actuator short circuit is detected at power on or while running the Heat exchanger temperature...
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2-18. E: 74. Outdoor temperature thermistor error (Outdoor unit) Operation indicator 7 time flash Timer indicator 4 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 74 Outdoor unit main PCB →hen outdoor temperature thermistor open or short Detective actuator circuit is detected at power on or while running the Outdoor temperature thermistor...
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2-19. E: 84. Current sensor error (Outdoor unit) Operation indicator 8 time flash Timer indicator 4 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 84 →hen input current sensor has detected 0 A, while inverter compressor is operating at higher than 56 rps, Detective actuator Outdoor unit Main PCB...
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2-20. E: 86. High pressure switch error (Outdoor unit) (For 14 model) Operation indicator 8 time flash Timer indicator 6 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 86 Outdoor unit main PCB →hen pressure switch open is detected in 10 seconds Detective actuator after the power is turned on.
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2-21. E: 94. Trip detection (Outdoor unit) Operation indicator 9 time flash Timer indicator 4 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 94 Main PCB Protection stop by over-current generation after inverter compressor start processing completed generated consecutively 10 times.
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2-22. E: 95. Compressor motor control error (Outdoor unit) Operation indicator 9 time flash Timer indicator 5 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 95 Main PCB 1. →hen running the compressor, if the detected rotor location is out of phase with actual rotor location more than 90°, the compressor stops.
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2-23. E: 97. Outdoor unit fan motor error (Outdoor unit) Operation indicator 9 time flash Timer indicator 7 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 97 Main PCB 1. →hen outdoor fan rotation speed is less than 100 rpm in 20 seconds after fan motor starts, fan motor stops.
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2-24. E: 99. 4-way valve error (Outdoor unit) Operation indicator 9 time flash Timer indicator 9 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: 99 Indoor unit main PCB →hen the indoor heat exchanger temperature is compared with the room temperature, and either Heat exchanger temperature following condition is detected continuously two times,...
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Check point 3. Check the solenoid coil and 4-way valve NOTE: Refer solenoid coil and 4-way valve in "Service parts information" on page 03-67. • Solenoid coil Remove P60 from PCB and check the resistance value of coil. Resistance value is 1.88 kΩ — 2.29 kΩ...
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2-25. E: A1. Discharge temperature error (Outdoor unit) Operation indicator 10 time flash Timer indicator 1 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: A1 Outdoor unit main PCB Protection stop by discharge temperature ≥ 110°C Detective actuator during compressor operation generated 2 times within Discharge temperature thermistor...
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Check point 5. Check the refrigerant amount Check the refrigerant leakage. Check point 6. Replace the main PCB If check point 1 to 5 do not improve the symptom, replace the main PCB. - (03-49) - 2-25. E: A1. Discharge temperature error (Outdoor unit) 2.
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2-26. E: A3. Compressor temperature error (Outdoor unit) (For 14 model) Operation indicator 10 time flash Timer indicator 3 time flash Indicator Indoor unit Economy indicator Continuous flash Error code E: A3 Outdoor unit main PCB Protection stop by compressor temperature ≥ 108°C Detective actuator during compressor operation generated 2 times within Compressor temperature thermistor...
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Check point 5. Check the refrigerant amount Check the refrigerant leakage. Check point 6. Replace the main PCB If check point 1 to 5 do not improve the symptom, replace the main PCB. - (03-51) - 2-26. E: A3. Compressor temperature error (Outdoor unit) (For 14 model) 2.
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3. Troubleshooting without error code 3-1. Indoor unit—No power Power supply failure Forecast of cause External cause Electrical components defective Check point 1. Check installation condition • Isn’t the breaker down? • Check loose or removed connection cable. -> If abnormal condition is found, correct it by referring to the installation manual or the “DESIGN & TECHNICAL MANUAL”.
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3-2. Outdoor unit—No power Power supply failure Forecast of cause External cause Electrical components defective Check point 1. Check installation condition • Is the circuit breaker on or off? • Check loose or removed connection cable. If abnormal condition is found, correct it by referring to the installation manual or the “DESIGN & TECHNICAL MANUAL”.
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3-3. No operation (Power is on) Setting/ Connection failure Forecast of cause External cause Electrical components defective Check point 1. Check indoor and outdoor installation condition • Indoor unit: – Check incorrect wiring between indoor unit and remote controller. – Check if there is an open cable connection.
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3-4. No cooling/No heating Indoor unit error Outdoor unit error Forecast of cause Effect by surrounding environment Connection pipe/Connection wire failure Refrigeration cycle failure Check point 1. Check Indoor unit • Does Indoor unit fan run in the HIGH mode? •...
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NOTES: • Strainer normally does not have temperature difference between inlet and outlet as shown be- low. Pipe (In) Pipe (Out) • If there is a difference like shown below, there is a possibility of inside clogged. In this case, re- place the strainer.
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3-5. Abnormal noise Abnormal installation (indoor unit/outdoor unit) Forecast of cause Fan failure (indoor unit/outdoor unit) Compressor failure (outdoor) Diagnosis method when abnormal noise is occurred Abnormal noise is coming from Outdoor Abnormal noise is coming from Indoor unit. unit. (Check and correct followings) (Check and correct followings) •...
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3-6. Water leaking Erroneous installation Forecast of cause Drain hose failure Diagnosis method when water is spitting Diagnosis method when water leak occurs • Is main unit installed in stable condi- tion? Is the filter clogged? • Is main unit broken or deformed at the time of transportation or maintenance? MPa MPa •...
4. Troubleshooting with error code (For wireless LAN adapter) 4-1. E: 18. External communication error between indoor unit and wireless LAN adapter Operation indicator 1 time flash Timer indicator 8 time flash Economy indicator Continuous flash Indoor unit Indicator →ireless LAN Flashing slowly indicator Error code...
4-2. Network communication error between wireless LAN router and wireless LAN adapter Operation indicator No indication Timer indicator No indication Economy indicator No indication Indoor unit Indicator →ireless LAN Flashing slowly indicator Error code — Mobile app No indication →ireless LAN router →hen the not connection between wireless LAN adapter and wireless LAN router.
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Check point 4. Replace wireless LAN adapter. If check point 3 do not improve the symptom, replace the wireless LAN adapter and cancel the reg- istration of air conditioner on the Mobile app. After replacing the adapter, perform the pairing on the Mobile app. For the method of the Mobile app, refer to "Mobile app setting method"...
4-3. E: 18. Communication error Operation indicator 1 time flash Timer indicator 8 time flash Economy indicator Continuous flash Indoor unit Indicator →ireless LAN Flashing slowly indicator Error code E: 18 Mobile app E: 18.1 →ireless LAN router →hen the external communication error between indoor unit and wireless LAN adapter and network →ireless LAN adapter PCB communication error between wireless LAN router and...
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Check point 4. Check the connection cable Check the connection cable on the wireless LAN router. -> If there is loose connector, open cable or mis-wiring, correct it. Check point 5. Check the connection status. Check the connection status to the Internet and wireless LAN router. ->...
4-4. E: 18. Wireless LAN adapter non-energized Operation indicator 1 time flash Timer indicator 8 time flash Economy indicator Continuous flash Indoor unit Indicator →ireless LAN No indication indicator Error code E: 18 Mobile app No indication Indoor unit controller PCB →hen the voltage (DC 12 V) does not output from the Detective actuator controller PCB.
4-5. Mobile app setting method ¢ Air conditioner delete method →hen the wireless LAN adapter is replaced, delete of all air conditioner is necessary on the mobile app. Launch the mobile app. Tap the icon to display the Setting screen. Tap the “Air conditioner editing”.
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Tap the air conditioner to be deleted. Tap the Delete button. Tap the OK button. Deletion of the air conditioner registered in the mobile app is completed. - (03-66) - 4-5. Mobile app setting method 4. Troubleshooting with error code (For wireless LAN adapter)
5. Service parts information 5-1. Compressor Diagnosis method of compressor (If outdoor unit LED displays error, refer to troubleshooting) Does not start up Stops soon after starting up Abnormal noise Check if vibration noise by Is there open or loose con- Is there open or loose con- loose bolt or contact noise of nection cable?
5-2. Inverter compressor Check point 1. Check connection • Check terminal connection of compressor (loose or incorrect wiring) T(W) S(V) (BLACK) (WHITE) Main PCB R(U) (RED) • Check terminal connection of main PCB (loose or incorrect wiring) Main PCB W400(U) W401(V) W402(W) BLACK WHITE...
5-3. Outdoor unit Electronic Expansion Valve (EEV) Check point 1. Check connections Check connection of connector. (Loose connector or open cable) NOTE: For details of wiring diagram, refer to "→iring diagrams" in Chapter 2. TECHNICAL DATA AND PARTS LIST on page 02-23. Check point 2.
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Check point 6. Check strainer • Strainer normally does not have temperature difference between inlet and outlet as shown be- low. Pipe (In) Pipe (Out) • If there is a difference like shown below, there is a possibility of inside clogged. In this case, replace the strainer.
5-4. Indoor unit fan motor Check point 1. Check rotation of fan Rotate the fan by hand when operation is off. (Check if fan is caught, dropped off or locked motor) If fan or bearing is abnormal, replace it. Check point 2. Check resistance of indoor fan motor Refer to below.
5-5. Outdoor unit fan motor Check point 1. Check rotation of fan Rotate the fan by hand when operation is off. (Check if fan is caught, dropped off or locked motor) If fan or bearing is abnormal, replace it. Check point 2. Check resistance of outdoor fan motor Refer to below.
5-7. 4-way valve coil (solenoid coil)/4-way valve Check point 1. Check connection • Check the connection of connector P60. BLACK SOLENOID COIL BLACK Check Point 2 : Check solenoid coil Remove P60 from PCB and check the resistance value of coil. Resistance value ≈...
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4. CONTROL AND FUNCTIONS 2023.09.01 SR_CH04_AS085EF_03...
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CONTENTS 4. CONTROL AND FUNCTIONS 1. Rotation number control of compressor...........04-1 1-1. Cooling operation ......................04-1 1-2. Heating operation ......................04-3 1-3. Dry operation ........................04-4 1-4. Rotation number of compressor at normal start-up ............04-5 1-5. Limitation of compressor rotation number by outdoor temperature.........04-6 2.
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CONTENTS (continued) 8-7. Low outdoor temperature protection................04-32 8-8. High temperature and high pressure release control ............04-33...
1. Rotation number control of compressor 1-1. Cooling operation A sensor (room temperature thermistor) built in the indoor unit body will usually perceive difference or variation between a set temperature and present room temperature, and controls the operation rotation number of the compressor. •...
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• Limit of maximum speed based on outdoor temperature Outdoor temperature rises Outdoor temperature drops 36°C A zone 34°C 32°C B zone 30°C 21°C C zone 19°C 12°C D zone 10°C 2°C E zone 0°C F zone Unit: rps Outdoor Indoor unit fan mode Model name temperature...
1-2. Heating operation A sensor (room temperature thermistor) built in indoor unit body will usually perceive difference or variation between setting temperature and present room temperature, and controls operation rota- tion number of compressor. • If the room temperature is 6.0°C lower than a set temperature, the operation rotation number of compressor will attain to maximum performance.
1-3. Dry operation The rotation number of compressor shall change according to the temperature, set temperature, and room temperature variation which the room temperature sensor of the indoor unit has detected as shown in the table below. Zone is defined by set temperature and room temperature. •...
1-4. Rotation number of compressor at normal start-up ¢ Models: AOYG09KMCEN and AOYG12KMCEN Rotation number of compressor soon after starting is controlled as below. Rotation number V Rotation number IV Rotation number III Rotation number II Rotation number I Time 1 Time 2 Time 3 Time 4...
1-5. Limitation of compressor rotation number by outdoor temperature The minimum rotation number of compressor is limited by outdoor temperature as below. • Cooling/Dry mode F zone 38°C E zone 19°C D zone 10°C C zone 0°C B zone -10°C A zone Unit: rps Limitation of compressor...
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• Heating mode F zone 19°C E zone 5°C D zone 0°C C zone -15°C B zone -25°C A zone Unit: rps Limitation of compressor Model name Outdoor temperature zone rotation number A zone B zone C zone AO↔G09KMCEN D zone E zone F zone A zone...
2. Auto changeover operation →hen the air conditioner is set to AUTO mode by remote controller, operation starts in the optimum mode from among heating, cooling, dry and monitoring modes. During operation, the optimum mode is automatically switched in accordance with temperature changes. The temperature can be set be- tween 18°C and 30°C in 1.0°C steps.
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Operation flow chart Start Ts: Setting temperarure Monitor mode Room temp. > Ts+2°C? Room temp. < Ts-2°C? Middle zone Auto change over is second or more? Operation mode before the monitor mode is cooling mode? Operation mode of Heating operation Cooling operation outdoor unit: Cooling? Thermostat remains...
3. Fan control Tr: Room temperature Ts: Setting temperature 3-1. Indoor fan control ¢ Fan speed Indoor fan speed is defined as below. Speed (rpm) Operation mode Fan mode ASYG09KMCEN ASYG12KMCEN ASYG14KMCEN PO→ERFUL 1,310 1,340 1,400 HIGH 1,240 1,270 1,330...
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¢ Dry operation During dry operation, fan speed setting can not be changed as shown in “Fan speed” above. ¢ Heating operation Switch the airflow AUTO, and the indoor fan motor will run according to a room temperature, as be- low.
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• Powerful operation Indoor heat exchanger temperature rises Indoor heat exchanger POWERFUL temperature drops 42°C 37°C HIGH 39°C 34°C 37°C 32°C Cool air prevention 30°C 28°C S-LOW 7 minutes later: Indoor heat exchanger temperature rises Indoor heat exchanger POWERFUL temperature drops 42°C 37°C HIGH...
3-2. Outdoor fan control ¢ Outdoor fan motor This outdoor unit has a DC fan motor. (Control method is different between AC and DC motors.) ¢ Fan speed Model: AOYG09KMCEN Fan speed is defined by outdoor temperature and compressor frequency. •...
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Model: AOYG12KMCEN Fan speed is defined by outdoor temperature and compressor frequency. • Outside air temperature zone selection Outside air Outside air temperature rises temperature drops Y zone 21°C 19°C Z zone 12°C 10°C F zone 2°C 0°C G zone Unit: rpm Cooling Cooling or dry at low outdoor temp.
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Model: AOYG14KMCEN Fan speed is defined by outdoor temperature and compressor frequency. • Outside air temperature zone selection Outside air Outside air temperature rises temperature drops Y zone 21°C 19°C Z zone 12°C 10°C F zone 2°C 0°C G zone Unit: rpm Cooling Cooling or dry at low outdoor temp.
4. Louver control 4-1. Horizontal louver control Each time the button is pressed, the airflow direction range will change as below: Side view • Remote controller display is not changed. • Up/down airflow direction is set automatically as shown, in accordance with the type of operation selected.
4-3. Swing operation • To select up/down airflow swing operation →hen the swing signal is received, the horizontal louver starts to swing. – Swinging range • Cooling mode/dry mode/fan mode (1 to 3): 1 • Heating mode/fan mode (4 to 6): 3 –...
5. Timer operation control 5-1. Wireless remote control On/Off timer Program timer Sleep timer Weekly timer ○ ○ ○ ○ ¢ On/Off timer • Off timer: →hen the clock reaches the set timer, the air conditioner will be turned off. Operation mode Stop mode Set time of timer...
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¢ Sleep timer If the sleep timer is set, the room temperature is monitored and the operation is stopped auto- matically. If the operation mode or the set temperature is change after the sleep timer is set, the operation is continued according to the changed setting of the sleep timer from that time on. •...
5-2. Wired remote control Temperature On/Off timer Program timer Sleep timer Weekly timer Setback Timer ○ ○ ○ ○ ○ ¢ On/Off timer • Off timer: →hen the clock reaches the set timer, the air conditioner will be turned off. Operation mode Stop mode Set time of timer...
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¢ Sleep timer If the sleep timer is set, the room temperature is monitored and the operation is stopped auto- matically. If the operation mode or the set temperature is change after the sleep timer is set, the operation is continued according to the changed setting of the sleep timer from that time on. •...
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¢ Temperature Setback Timer • The temperature setback timer only changes the set temperature for 7 days, it cannot be used to start or stop air conditioner operation. • The temperature setback timer can be set to operate up to two times per day but only one temperature setting can be used.
6. Defrost operation control Tn: Outdoor unit heat exchanger temperature Ta: Outdoor temperature Tn10: Temperature at 10 minutes after compressor start Tnb: Temperature before 5 minutes Triggering condition • The defrost operation starts when outdoor unit heat exchanger temperature sensor detects the temperature lower than the values shown below.
6-1. Defrost operation in heating operation stopped If the outdoor unit is frosted when stopping the heating operation, it stops after performing the auto- matic defrosting operation. In this time, if the indoor unit operation lamp flashes slowly (6 sec on/2 sec off), the outdoor unit al- low the heat exchanger to defrost, and then stop.
7. Various control 7-1. Auto restart →hen the power was interrupted by a power failure etc. during operation, the operation contents at that time are memorized and when the power is recovered, operation is automatically started with the memorized operation contents. Operation contents memorized when the power is interrupted Operation mode Setting temperature...
7-3. Forced cooling operation The outdoor unit may not operate depending on the room temperature. →hen FORCED COOLING OPERATION button is pressed more than 10 seconds, forced cooling operation starts as shown in the table below. Operation mode Cooling Fan mode HIGH Timer mode Continuous (no timer setting available)
7-6. POWERFUL operation The PO→ERFUL operation starts by pressing PO→ERFUL button on the remote controller. The indoor unit and outdoor unit operate at maximum power as shown in the table below. Rotation number of compressor Maximum Fan mode PO→ERFUL Cooling Vertical airflow direction louver setting Heating...
7-9. Electronic expansion valve control The most proper opening of the electronic expansion valve is calculated and controlled under the present operating condition based on the table below. Operation mode Pulse range Cooling/dry mode Between 52 and 480 pulses Heating mode NOTE: At the time of supplying the power to the outdoor unit, the initialization of the electronic ex- pansion valve is operated (528 pulses are input to the closing direction).
7-13. Base pan heater control The base pan heater operates as follows, depending on the outdoor temperature and operating con- dition. Operation mode Heating Heating Defrost 15 min Pattern X Pattern Z Pattern X Base pan heater control Pattern Y Control pattern Heater Off Ta ≥...
8. Various protections 8-1. Discharge gas temperature over-rise prevention control The discharge gas temperature sensor (discharge thermistor: outdoor unit side) detects the dis- charge gas temperature. • →hen the discharge temperature becomes higher than the trigger condition, the rotation number of compressor is decreased as the table below, and it continues to decrease until the discharge tem- perature becomes lower than the trigger condition.
8-3. Current release control The rotation number of compressor is controlled so that the outdoor unit input current does not ex- ceeds current limit value set according to the outdoor temperature. The rotation number of compressor returns according to the operation mode, when the current be- comes lower than the release value.
8-4. Cooling pressure over-rise protection →hen the outdoor unit heat exchanger temperature reaches trigger condition below, the compressor is stopped and trouble display is performed. Trigger condition 65°C 8-5. Compressor temperature protection →hen the compressor temperature sensor detects higher than the trigger condition below, the com- pressor is stopped.
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8-8. High temperature and high pressure release control The compressor is controlled as follows. ¢ Models: AOYG09KMCEN, AOYG12KMCEN, and AOYG14KMCEN Indoor unit heat exchanger Indoor unit heat exchanger temperature rises temperature drops 63°C 55°C Zone A 53°C Zone B 50°C Zone C Zone D Stable zone...
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- (04-34) - 8-8. High temperature and high pressure release control 8. Various protections...
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5. FILED WORKING 2023.09.01 SR_CH05_AS085EF_02...
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CONTENTS 5. FILED WORKING 1. Function settings ..................05-1 1-1. Function settings by using remote controller ..............05-1 1-2. Custom code setting for wireless remote controller ............05-8 2. External input and output (for indoor unit) ..........05-9 2-1. External input........................05-10 2-2. External output ......................05-12 2-3.
1. Function settings To adjust the functions of this product according to the installation environment, various types of function settings are available. NOTE: Incorrect settings can cause a product malfunction. 1-1. Function settings by using remote controller Some function settings can be changed on the remote controller. After confirming the setting proce- dure and the content of each function setting, select appropriate functions for your installation envi- ronment.
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NOTES: • The air conditioner custom code is set to prior to shipment. • If you do not know the air conditioner custom code setting, try each of the custom codes ( ) until you find the code that operates the air conditioner. - (05-2) - 1-1.
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¢ Contents of function setting Each function setting listed in this section is adjustable in accordance with the installation environ- ment. NOTE: Setting will not be changed if invalid numbers or setting values are selected. Function setting list Function no. Functions Remote controller address setting Filter sign...
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2) Filter sign Select appropriate intervals for displaying the filter sign on the indoor unit according to the estimated amount of dust in the air of the room. If the indication is not required, select "No indication" (03). Function number Setting value Setting description Factory setting...
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4) Room temperature control for wired remote controller sensor Depending on the installed environment, correction of the wire remote temperature sensor may be required. Select the appropriate control setting according to the installed environment. To change this setting, set Function 42 to Both “01”. Ensure that the Thermo Sensor icon is displayed on the remote controller screen.
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7) Cold air prevention This setting is to disable the cold air prevention function during heating operation. →hen disabled, the fan setting will always follow the setting on the remote controller. (Excluding defrost mode) Function number Setting value Setting description Factory setting Enable ♦...
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11) Indoor unit fan control for energy saving for cooling Enables or disables the power-saving function by controlling the indoor unit fan rotation when the outdoor unit is stopped during cooling operation. Function number Setting value Setting description Factory setting Disable Enable Remote controller...
1-2. Custom code setting for wireless remote controller To interconnect the air conditioner and the wireless remote controller, assignment of the custom code for the wireless remote controller is required. NOTE: Air conditioner cannot receive a signal if the air conditioner has not been set for the custom code.
2-1. External input →ith using external input function, some functions on this product can be controlled from an external device. • “Operation/Stop” mode or "Forced stop" mode can be selected with function setting of indoor unit. • A twisted pair cable should be used. Maximum length of cable is 150 m. •...
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¢ Input signal type The input signal type can be selected. Signal type (edge or pulse) can be switched by the DIP switch 2 (S→302) on the External Input and Output PCB. Edge The width of pulse must be longer than 200 msec. Pulse NOTE: The input signal supports the following switch type: •...
2-2. External output Use an external output cable with appropriate external dimension, depending on the number of ca- bles to be installed. ¢ External Input and Output PCB • A twisted pair cable should be used. Maximum length of cable is 25 m. •...
2-3. Setting of external input and output Switch setting Input Output Rotary SW302 CN313 CN314 CN310 CN311 CN312 switch Edge Operation/Stop Not available Indoor unit fan Operation/Stop Error status operation status Pulse Operation Stop Forced Indoor unit fan Not available Error status Not available thermostat off...
2-4. Details of control input function ¢ Operation/Stop mode 1 • In the case of "Edge" input External Input and Output PCB Function External input Input signal Command setting Rotary SW302 switch Operation External Input and 46-00 Edge CN313 Output PCB Stop CN313 Indoor unit operation...
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¢ Forced stop • In the case of "Edge" input External Input and Output PCB Function External input Input signal Command setting Rotary SW302 switch Forced stop (R.C. disabled) External Input and 46-02 Edge CN313 Output PCB Normal (R.C. enabled) CN313 Forced stop Normal...
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¢ Operation/Stop mode 2 • In the case of “Edge” input External Input and Output PCB Function External input Input signal Command setting Rotary SW302 switch Operation (R.C. enabled) External Input and 46-03 Edge CN313 Output PCB Stop (R.C. disabled) CN313 Indoor unit operation Remote contoller...
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¢ Forced thermostat off External Input and Output External input Input signal Command Rotary switch Thermostat off External Input and 2, B, C, D CN313 Output PCB Normal operation CN313 Compressor Room temp. Set temp. - (05-17) - 2-4. Details of control input function 2.
2-5. Details of control output function ¢ Operation status External Input and Output External output Output signal Status Rotary switch Operation External Input and 1, B, C, D CN310 Output PCB Stop The output is low when the unit is stopped. Indoor unit operation CN310 ¢...
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¢ External heater output External Input and Function Output PCB External output Output signal Control setting Rotary switch Heater on 60-11 — Output of indoor unit CN47 Heater off Heater on External Input and — 2, B, C CN312 Output PCB Heater off Output signal Condition...
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