Epson L8100 Series User Manual
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Epson L8100 Series User Manual

Epson L8100 Series User Manual

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User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD7373-00 EN

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Summary of Contents for Epson L8100 Series

  • Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD7373-00 EN...

  • Page 2: Table Of Contents

    Storing the Printer..... . . 17 Printing Using Epson Smart Panel... .42 Protecting Your Personal Information.
  • Page 3 Basic Information on Scanning....85 Epson Photo+......65 What is a "Scan"?.
  • Page 4 ......178 Firmware (Epson Software Updater)..217...
  • Page 5 Technical Support Web Site....234 Contacting Epson Support....234 Before Contacting Epson.
  • Page 6 Guide to This Manual Introduction to the Manuals......... . . 7 Searching for Information.

  • Page 7: Guide To This Manual

    Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

  • Page 8: Printing Only The Pages You Need

    Guide to This Manual > > About This Manual Marks and Symbols O Windows: Hold down Alt. and then press ←. O Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

  • Page 9: Notes On Screenshots And Illustrations

    Guide to This Manual > > About This Manual Operating System References Note: Provides complementary and reference information. Related Information & Links to related sections. Provides Web Video Manuals of the operating instructions. See the related information link. Notes on Screenshots and Illustrations O Screenshots of the printer driver are from Windows 10 or macOS High Sierra (10.13).

  • Page 10: Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 11 Guide to This Manual > Copyright The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 12: Important Instructions

    Important Instructions Safety Instructions..........13 Printer Advisories and Warnings.

  • Page 13: Safety Instructions

    O Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols/ O Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 14: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer O Do not block or cover the vents and openings in the printer.

  • Page 15: Advisories And Warnings For Using The Lcd Screen

    Important Instructions > > Printer Advisories and Warnings Notes on the Administrator Password O Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing. O If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
  • Page 16 Changing the Administrator Password For security reasons, we recommend changing the initial password. It can be changed from Web Config and Epson Device Admin. When changing the password, set it with at least 8 single-byte alphanumerical characters and symbols. Related Information “Running Web Config on a Web Browser”...

  • Page 17: Advisories For Using Memory Devices

    Important Instructions > Protecting Your Personal Information Advisories for Using Memory Devices When you connect a memory device to the printer, any device that is on the same network as the printer might be able to access the data on the memory device. To prevent access, you need to disable the following setting on Web Config.

  • Page 18: Part Names And Functions

    Part Names and Functions Front............19 Inside.

  • Page 19: Front

    Part Names and Functions > Front Front Rear paper feeder Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign objects from entering the printer. This cover should usually be closed. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Disc/ID card tray slot Insert the disc/ID card tray into the top section of the output tray.

  • Page 20: Inside

    Part Names and Functions > Inside Inside Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Operates the printer. Maintenance box cover Open when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing.

  • Page 21: Rear

    Part Names and Functions > Rear Ink tank cover Open to refill the ink tank. Ink tank cap Open to refill the ink tank. Ink tank Supplies ink to the print head. Rear AC inlet Connects the power cord. USB port Connects a USB cable to connect with a computer.

  • Page 22: Guide To The Control Panel

    Guide to the Control Panel Control Panel........... . . 23 Home Screen Configuration.

  • Page 23: Control Panel

    Guide to the Control Panel > Control Panel Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays the home screen. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Selects the number of pages to print.

  • Page 24: Home Screen Configuration

    Guide to the Control Panel > Home Screen Configuration Home Screen Configuration This is displayed when a firmware update is available. Select it to update the firmware to improve the printer's features. We recommend using the printer with the latest version of the firmware. Allows you to check the approximate service life of the maintenance box, and print a supply status sheet.

  • Page 25: Guide To The Network Icon

    Guide to the Control Panel > > Home Screen Configuration Guide to the Network Icon Displays each menu. O Copy Allows you to copy documents. O Print Photos Allows you to print photos on a USB flash drive. O Scan Allows you to scan documents and save them to a computer.

  • Page 26: Basic Operations

    Guide to the Control Panel > Basic Operations Basic Operations u d l r Move the focus using the buttons to select the items, and then press the OK button to confirm your selection or run the selected feature. u d l r Move the focus to the setting item using the buttons, and then press the OK button to switch the item on or off.

  • Page 27: Loading Paper, Discs, And Pvc Id Cards

    Loading Paper, Discs, and PVC ID Cards Paper Handling Precautions......... . 28 Paper Size and Type Settings.

  • Page 28: Paper Handling Precautions

    Paper Handling Precautions O Read the instruction sheets supplied with the paper. O To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. O Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 29: List Of Paper Type

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver, Smart device Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy...

  • Page 30: Precautions When Loading Letterhead Paper

    Plain paper Plain paper Paper For smart devices, these media types can be selected when printing using Epson Smart Panel. Precautions when Loading Letterhead Paper O For letterhead paper, select Letterhead as the paper type. O For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer.

  • Page 31: Loading Paper In The Rear Paper Feeder

    Loading Paper, Discs, and PVC ID Cards > > Loading Paper Loading Paper in the Rear Paper Feeder Loading Paper in the Rear Paper Feeder 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3.

  • Page 32: Loading Various Paper

    Loading Paper, Discs, and PVC ID Cards > > Loading Various Paper Loading Envelopes Important: Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

  • Page 33: Loading Pre-Punched Paper

    Loading Paper, Discs, and PVC ID Cards > > Loading Various Paper Loading Long Papers Loading Pre-punched Paper Load a single sheet of plain paper at the center of the rear paper feeder with the printable side facing up. Paper size: A5 O Adjust the print position of your file to avoid printing over the holes.

  • Page 34: Loading A Disc

    O Depending on the disc type or printing data, smearing may occur. Try making a test print on a spare disc. Check the printed surface after waiting for one full day. O Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the disc. Adjust the print density as necessary.

  • Page 35: Loading Pvc Id Cards

    Check the printed surface after waiting for one full day. O Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the PVC ID card. Adjust the print density as necessary.
  • Page 36 Loading Paper, Discs, and PVC ID Cards > > Loading PVC ID Cards Loading and Removing PVC ID Card “Printing on PVC ID Cards” on page 67 &...

  • Page 37: Placing Originals

    Placing Originals Placing Originals..........38...

  • Page 38: Placing Originals

    Placing Originals > Placing Originals Placing Originals Place the original on the scanner glass. Place the original face-down and slide it to the corner mark. You can also place originals by referring to the animations displayed on the printer's LCD screen. - How To - Place Originals Related Information “Scanner Specifications”...

  • Page 39: Printing

    Printing Printing Photos........... .40 Printing on Envelopes.

  • Page 40: Printing Photos

    Printing > > Printing Photos Printing Photos from a Memory Device Printing Photos Printing Photos from a Memory Device You can print data from a memory device such as an external USB device. Printing Selected Photos 1. Load paper in the printer. “Loading Paper in the Rear Paper Feeder”...
  • Page 41 Printing > > Printing Photos Printing Photos from a Memory Device 8. Select Next, make settings on the Basic Settings tab, and then set the number of copies. “Menu Options for Paper and Print Settings” on page 44 9. Select Advanced Settings tab, and then change the settings as necessary. 10.

  • Page 42: Printing Photos From A Computer

    Printing Photos from a Computer Epson Photo+ allows you to print photos easily and finely in various layouts on photo paper or disc labels (disc label printing is only supported by some models.). See the application’s help for details.

  • Page 43: Printing Using Epson Print Enabler

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v7.0 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
  • Page 44 Printing > > Printing Photos Menu Options for Printing from the Control Panel Menu Options for Paper and Print Settings Paper Setting: Select the paper size and the paper type you loaded. Border Setting O Borderless: Prints without margins around the edges. Enlarges the print data slightly more than the paper size so that no margins are printed around the edges of the paper.
  • Page 45 Printing > > Printing Photos Menu Options for Printing from the Control Panel Clear All Settings: Resets the paper and print settings to their defaults. Density: For coloring book printing. Select the level of density for the outlines on the coloring sheet. Line Detection: For coloring book printing.

  • Page 46: Printing On Envelopes

    Printing > > Printing on Envelopes Printing on Envelopes from a Computer (Mac OS) Sharpness: Enhances or defocuses the outline of the image. Saturation: Adjusts the vividness of the image. Clear Edit.: Resets the editing settings to their defaults. Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1.

  • Page 47: Printing Documents

    Printing > > Printing Documents Printing from a Computer Printing Documents Printing from a Computer This section explains how to print a document from your computer using Windows as an example. On Mac OS, the procedure may be different or some features may not be supported. Printing Using Easy Settings Note: Operations may differ depending on the application.
  • Page 48 Printing > > Printing Documents Printing from a Computer 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7.
  • Page 49 Printing > > Printing Documents Printing from a Computer Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
  • Page 50 Printing > > Printing Documents Printing from a Computer Main tab > 2-Sided Printing Related Information “Paper for 2-Sided Printing” on page 212 & “Cannot Perform Manual 2-sided Printing (Windows)” on page 199 & Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: This feature is not available with borderless printing.
  • Page 51 Printing > > Printing Documents Printing from a Computer Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. Main tab >...
  • Page 52 Printing > > Printing Documents Printing from a Computer Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. Note: This feature is not available with borderless printing. 1.
  • Page 53 Printing > > Printing Documents Printing from a Computer Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1.
  • Page 54 Printing > > Printing Documents Printing from a Computer 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 55 Printing > > Printing Documents Printing from a Computer 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 56 Printing > > Printing Documents Printing from a Computer 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 57 Printing > > Printing Documents Printing from a Computer 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 58 Printing > > Printing Documents Printing from a Computer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Access the printer driver, and then make the following settings.
  • Page 59 Printing > > Printing Documents Printing from a Computer Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly. The hidden letters appear when photocopied to easily distinguish the original from the copies.
  • Page 60 Printing > > Printing Documents Printing from a Computer Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.

  • Page 61: Printing Documents From Smart Devices

    Printing Using Epson Smart Panel Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a smart device such as a smartphone or tablet. You can connect the printer and smart...
  • Page 62 Install Epson Smart Panel from the following URL or QR code. https://support.epson.net/smpdl/ Start Epson Smart Panel, and then select the print menu on the home screen. Printing Documents Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

  • Page 63: Printing Onto A Disc Label

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v7.0 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
  • Page 64 Printing > > Printing onto a Disc Label Printing Photos onto a disc Label Important: O Before printing on the disc, see the disc handling precautions. O Do not insert the Disc/ID card tray while the printer is operating. This may damage the printer. O Start printing and insert the Disc/ID card tray when you are instructed to do so.

  • Page 65: Printing Photos Onto A Jewel Case Jacket

    Various Prints > Disc label/Jewel case > Print on Jewel Case Printing Photos onto a Disc Label Using Epson Photo+ Epson Photo+ allows you to easily print high quality photos in various layouts on disc labels or jewel case jackets. See the application’s help for details.
  • Page 66 Printing > > Printing onto a Disc Label Menu Options for Print on Disc label Display Order: Changes the display order of photos in ascending or descending order. Zoom/Rotate: u d l r Adjusts the cropping area. You can move the frame to the area you want to copy using the buttons, or change the size of the frame using the buttons at the corners.

  • Page 67: Printing On Pvc Id Cards

    Printing > > Printing on PVC ID Cards Printing onto a PVC ID card Printing on PVC ID Cards Printing onto a PVC ID card You can select photos stored on a memory device to print onto a PVC ID card. Various Prints >...
  • Page 68 Printing > > Printing on PVC ID Cards Printing onto a PVC ID card Insert the disc/ID card tray with the PVC ID card side of the tray toward the printer. Insert until the marks on the disc/ID card tray are aligned with the front of the printer. Note: You may feel slight friction when inserting the tray into the printer.

  • Page 69: Printing On Pvc Id Cards Using Epson Photo

    Menu Options for Print on a PVC ID Card Printing on PVC ID Cards Using Epson Photo+ Epson Photo+ allows you to create original ID cards and easily make high quality prints. See the application’s help for details. After you start printing, follow the related information to load PVC ID cards.
  • Page 70 Printing > > Printing on PVC ID Cards Menu Options for Print on a PVC ID Card Enhance: Select one of the image adjustment options. Auto, People, Landscape, or Night Scene produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

  • Page 71: Printing Web Pages

    Printing Paper with Patterns (Design Paper) Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Smart Devices Install Epson Smart Panel from the following URL or QR code.

  • Page 72: Printing Lined Paper

    Printing > > Printing Various Items Printing a Schedule Printing Lined Paper You can print some types of lined paper, graph paper, or music paper and create your own, original notebook or loose-leaf. Various Prints > Personal Stationery > Ruled Paper Printing Writing Paper You can easily print original writing paper with a photo from a memory device set as the background.

  • Page 73: Printing Original Calendars With A Photo

    Printing > > Printing Various Items Printing a Coloring Book Using Photos Printing Original Calendars with a Photo You can easily print original calendars with a photo from a memory device. Various Prints > Personal Stationery > Calendar Printing a Message Card You can easily print original message cards using a photo on your memory device.

  • Page 74: Printing Using A Cloud Service

    Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.

  • Page 75: Copying

    Copying Copying Using Easy Settings......... . 76 Copying by Enlarging or Reducing.

  • Page 76: Copying Using Easy Settings

    Copying > Copying by Enlarging or Reducing Copying Using Easy Settings This section explains how to use the Copy menu on the control panel to copy originals. 1. Load paper in the printer. “Loading Paper in the Rear Paper Feeder” on page 31 2.

  • Page 77: Copying Multiple Originals Onto One Sheet

    Copying > Copying Photos Copying Multiple Originals onto One Sheet Copies two single-sided originals onto a single sheet in 2-up layout. Copy > Advanced Settings tab > Multi-Page Related Information “Menu Options for Copying” on page 82 & Copying Photos You can copy photos easily.

  • Page 78: Menu Options For Paper And Print Settings For Copying Photos

    Copying > > Copying Photos Menu Options for Photo Adjustments for Copying Photos O When placing multiple photos, leave a gap of at least 5 mm between the photos. Maximum size: 10×15 cm (4×6 in.) Menu Options for Paper and Print Settings for Copying Photos Restore Color: Restores the color of faded photos.

  • Page 79: Copying Id Card

    Copying > Copying ID card Crop/Zoom: Enlarges a part of the photo to be copied. Clear Edit.: Clear photo edit. Copying ID card Scans both sides of an ID card and copies onto one side of A4 size paper. Various Prints > Various copies > ID Card Place the original face-down and slide it to the corner mark.

  • Page 80: Copying Books

    Copying > Copying Without Margins Copying Books Copies two A4 facing pages of a book and so on onto a single sheet of paper. Various Prints > Various copies > Book Copy Related Information “Menu Options for Copying” on page 82 &...

  • Page 81: Copying On A Disc Label

    Copying > Copying on a disc Label Copying on a disc Label You can copy a disc label or a square original such as a photo onto a disc label. Various Prints > Disc label/Jewel case > Copy to Disc label Important: O Before printing on the disc, see the disc handling precautions.

  • Page 82: Menu Options For Copy To Disc Label

    Copying > Menu Options for Copying Note: O You can set 114 to 120 mm as the outer diameter, and 18 to 46 mm as the inner diameter in 1 mm increments. O The outer diameter and the inner diameter you set are restored to their defaults after printing the disc label. You need to set these diameters every time you print.

  • Page 83: B&W

    Copying > Menu Options for Copying B&W: Copies the original in black and white (monochrome). Color: Copies the original in color. (Density): Increase the level of density when the copying results are faint. Decrease the level of density when ink smears.

  • Page 84: Scanning

    Scanning Basic Information on Scanning........85 Scanning Originals to a Memory Device.

  • Page 85: Basic Information On Scanning

    Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.
  • Page 86 There are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer. You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning.

  • Page 87: Recommended File Formats To Suit Your Purpose

    If you are using the Windows 7, you need to make WSD settings on your computer before scanning. Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device.

  • Page 88: Recommended Resolutions To Suit Your Purpose

    Scanning > Scanning Originals to a Memory Device File Format Description PDF (.pdf) A general file format that can be used across different operating systems and provides the same level of screen display and print result. You can view PDF files using dedicated PDF reading software or in Web browsers. Recommended Resolutions to Suit Your Purpose Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in dpi (dots per inch).
  • Page 89 Scanning > Scanning Originals to a Memory Device 3. Select Scan on the control panel. u d l r To select an item, use the buttons, and then press the OK button. 4. Select Memory Device. 5. Set items on Scan tab, such as the save format. “Menu Options for Scanning”...

  • Page 90: Scanning Originals To A Computer

    Note: For Windows Server operating systems, you can not use this feature. Windows 11: Click the start button, and then check the All apps > Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2. Windows 10: Click the start button, and then check the Epson Software folder > Epson ScanSmart, and the EPSON folder >...
  • Page 91 O Save as JPEG: Saves the scanned image in JPEG format. O Save as PDF: Saves the scanned image in PDF format. 6. Press the button. When using Windows, or OS X El Capitan (10.11) or later: Epson ScanSmart automatically starts on your computer, and scanning starts.

  • Page 92: Scanning From A Computer

    Scanning Originals to the Cloud Note: O See the Epson ScanSmart help for detailed operation information for the software. Click Help on the Epson ScanSmart screen to open the help. O The color, size, and border of the scanned image will not be exactly the same as the original.
  • Page 93 Scanning > Scanning Originals to the Cloud 3. Select Scan on the control panel. u d l r To select an item, use the buttons, and then press the OK button. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination. 6.

  • Page 94: Menu Options For Scanning

    Scanning > Scanning Originals Using WSD Note: The color, size, and border of the scanned image will not be exactly the same as the original. Menu Options for Scanning Some items may not be available depending on the scanning method you have selected or other settings you have made.

  • Page 95: Setting Up A Wsd Port

    Scanning > > Scanning Originals Using WSD Setting Up a WSD Port 1. Place the originals. “Placing Originals” on page 38 2. Select Scan on the control panel. u d l r To select an item, use the buttons, and then press the OK button. 3.
  • Page 96 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 97: Scanning Originals To A Smart Device

    4. Follow the on-screen instructions to scan and save the images. Advanced Scanning Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. Note: Windows Server operating systems are not supported.
  • Page 98 Scanning Multiple Photos at the Same Time 2. Start Epson ScanSmart. O Windows 11 Click the start button, and then select All apps > Epson Software > Epson ScanSmart. O Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart.

  • Page 99: Maintaining The Printer

    Maintaining the Printer Checking the Status of Consumables........100 Cleaning the Paper Path for Paper Feeding Problems.

  • Page 100: Checking The Status Of Consumables

    Maintaining the Printer > Cleaning the Paper Path for Paper Feeding Problems Checking the Status of Consumables You can check the approximate service life of the maintenance box from the control panel. Select Maintenance > Remaining capacity of Maintenance box on the printer's control panel. To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
  • Page 101 Maintaining the Printer > Cleaning the Paper Path for Paper Feeding Problems 4. Remove the pickup roller. Press the tab on the right side of the pickup roller, slide it backward, and then pull it straight up. 5. Dampen a soft cloth with water, wring it out thoroughly, and then wipe the rubber part of the roller in one direction.
  • Page 102 Maintaining the Printer > Cleaning the Paper Path for Paper Feeding Problems 6. Press the tab on the right side, and then align the protruding parts with the holes to attach it. 7. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 103: Improving Print, Copy, And Scan Quality

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. If the nozzles are severely clogged, a blank sheet will be printed.

  • Page 104: Running Power Cleaning

    Click Print Head Nozzle Check on the Maintenance tab. O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Nozzle Check Related Information “Running Power Cleaning”...

  • Page 105: Running Power Ink Flushing

    Maintenance tab > Print Head Cleaning > Power Cleaning O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Cleaning > Power Cleaning Related Information “Checking and Cleaning the Print Head”...

  • Page 106: Preventing Nozzle Clogging

    Click Power Ink Flushing on the Maintenance tab O Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Power Ink Flushing Related Information “Checking and Cleaning the Print Head”...

  • Page 107: Aligning The Print Head

    Maintaining the Printer > > … Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smears ( Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. 1. Select Maintenance on the printer's control panel. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 108: Cleaning The Paper Path For Ink Smear (When The Back Of The Print Result Is Dirty)

    Maintaining the Printer > > … Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smear (w 7. Slide out the output tray. 8. Use the stick you prepared in step 4 to wipe the two white rollers by rotating them. Important: Do not use tissue paper to clean the inside of the printer.
  • Page 109 Maintaining the Printer > > … Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smear (w 3. Open the scanner unit with both hands until it locks. 4. Use a cotton swab to wipe off ink from the parts inside the printer that are shown in the following illustration. Important: O Do not use tissue paper to clean the inside of the printer.

  • Page 110: Cleaning The Scanner Glass

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass 5. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 111: Cleaning The Translucent Film

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: O If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 112 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 3. Open the scanner unit with both hands until it locks. 4. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step.
  • Page 113 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 5. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Be careful not to touch the ink that has adhered inside the printer.

  • Page 114: Menu Options For Maintenance

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Menu Options for Maintenance 10. Close the feeder guard. Menu Options for Maintenance Select Maintenance on the printer's control panel. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.

  • Page 115: Cleaning The Printer

    Maintaining the Printer > Cleaning the Printer Related Information “Checking and Cleaning the Print Head” on page 103 & “Running Power Cleaning” on page 104 & “Aligning the Print Head” on page 107 & “Refilling the Ink Tank” on page 184 &...

  • Page 116: Cleaning Spilled Ink

    Maintaining the Printer > Cleaning Spilled ink Cleaning Spilled ink If ink has been spilled, clean it up in the following ways. O If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. O If ink spills on the desk or floor, wipe it off immediately.
  • Page 117 In These Situations When Replacing a Computer......... 118 Saving Power.

  • Page 118: In These Situations

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.

  • Page 119: Installing The Applications Separately

    O You can download the latest applications from the Epson website. http://www.epson.com O If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. 1. Make sure the printer and the computer are available for communication, and the printer is connected to the...

  • Page 120: Checking If A Genuine Epson Printer Driver Is Installed - Windows

    “Application for Updating Software and Firmware (Epson Software Updater)” on page 217 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. O Windows 11 Click on the start button, and then select Settings >...
  • Page 121 O Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties. Click the Drivers tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

  • Page 122: Checking If A Genuine Epson Printer Driver Is Installed - Mac Os

    Making Settings for Connecting to the Computer Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.

  • Page 123: Making Settings For Connecting To The Smart Device

    Note: If you have already set up the connection between your smart device and the printer but need to reconfigure it, you can do so from an app such as Epson Smart Panel. Making Wi-Fi Settings from the Control Panel If you are not using a computer or smart device to set up the printer connection, you can do so on the control panel.
  • Page 124 O If the SSID you want to connect to is not displayed, make Wi-Fi settings using software or apps on your computer or smart device, such as a smartphone or tablet. For more information, enter https://epson.sn in your browser to open the website, enter your product name, and go to Setup.
  • Page 125 In These Situations > > Re-Setting the Network Connection Making Wi-Fi Settings from the Control Panel Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method.

  • Page 126: Checking The Printer's Network Connection Status (Network Connection Report)

    In These Situations > > … Re-Setting the Network Connection Checking the Printer's Network Connection Status ( Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to a wireless router by using a PIN code. You can use this method to set up if a wireless router is capable of WPS (Wi-Fi Protected Setup).

  • Page 127: Messages And Solutions On The Network Connection Report

    In These Situations > > … Re-Setting the Network Connection Messages and Solutions on the Network Connection 2. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3.
  • Page 128 In These Situations > > … Re-Setting the Network Connection Messages and Solutions on the Network Connection Related Information “E-1” on page 128 & “E-2, E-3, E-7” on page 128 & “E-5” on page 129 & “E-6” on page 129 &...
  • Page 129 O If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. https://epson.sn > Setup O Another smart device was added to the network using push button setup.
  • Page 130 O Make network settings on the computer that is on the same network as the printer using the installer. You can download it from the following website. https://epson.sn > Setup If the problem continues to occur, check the IP address of the printer listed in the Network Connection Report and contact your router manufacturer.
  • Page 131 O Turn off the wireless router. Wait for about 10 seconds, and then turn it on. O Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. https://epson.sn > Setup Related Information “Setting a Static IP Address for the Printer”...
  • Page 132 O Turn off the wireless router. Wait for about 10 seconds, and then turn it on. O Make network settings again using the installer. You can run it from the following website. https://epson.sn > Setup O You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 133: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)

    In These Situations > > … Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Connecting to Devices usin Message Solution *No more devices can be connected. Computer and smart devices that can be connected simultaneously are Disconnect one of the connected devices if connected in full in the Wi-Fi Direct (Simple AP) connection.
  • Page 134 Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the device that you want to connect to once. Unless you disable Wi- Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 135 For devices that have been connected to the printer before, select the network name (SSID) on the device's Wi-Fi screen to connect them again. Note: If you are using an iOS device, you can also connect by scanning the QR code with the standard iOS camera. See the link below https://epson.sn.

  • Page 136: Disconnecting Wi-Fi Direct (Simple Ap) Connection

    In These Situations > > … Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Changing the Wi-Fi Direct ( Disconnecting Wi-Fi Direct (Simple AP) Connection Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected.

  • Page 137: Adding Or Changing The Printer's Connection

    In These Situations > > Adding or Changing the Printer's Connection To Set Up a Printer on Multiple Computers Disable Wi-Fi Direct Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it, all devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected.

  • Page 138: Changing The Connection From Wi-Fi To Usb

    In These Situations > > Adding or Changing the Printer's Connection Setting a Static IP Address for the Printer To prevent this from happening, when you want to set up a networked printer from a second computer, start the installer on the computer connected to the same network as the printer. If the printer is found on the same network, the printer will not be reconfigured for the network, and it will set up the printer ready for use.

  • Page 139: Transporting And Storing The Printer

    When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer. You can also watch the procedure in the Web Video Manuals. Access the following website. https://support.epson.net/publist/vlink.php?code=NPD7157 1. Turn off the printer by pressing the button.
  • Page 140 In These Situations > Transporting and Storing the Printer 6. Open the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. 7. Set the transportation lock to the locked (Transport) position. The transportation lock stops ink supply to prevent ink leakage when transporting and storing.
  • Page 141 In These Situations > Transporting and Storing the Printer 10. Close the ink tank cover securely. 11. Close the scanner unit. The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.
  • Page 142 In These Situations > Transporting and Storing the Printer 13. Prepare to pack the printer as shown below. 14. Place the printer in the plastic bag supplied for transporting and fold it closed. 15. Pack the printer in its box using the protective materials.
  • Page 143 In These Situations > Transporting and Storing the Printer Important: O When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. O When lifting the printer, place your hands in the positions shown below. Do not hold printer at the front and back.
  • Page 144 In These Situations > Transporting and Storing the Printer Important: O When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.

  • Page 145: Solving Problems

    Solving Problems Cannot Print or Scan..........146 Printing, Copying, and Scanning Quality is Poor.

  • Page 146: Cannot Print Or Scan

    Solving Problems > Cannot Print or Scan Cannot Print or Scan Problem Solving Read this section if you cannot print or scan as expected or if there are problems when printing. See the following for solutions to some common problems. Is the printer turned on? Solutions O Make sure that the printer is turned on.

  • Page 147: The Application Or Printer Driver Do Not Work Properly

    There is a problem with the software or data. Solutions O Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 148 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 149 There is a problem with the software or data. Solutions O Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 150 Solving Problems > > Cannot Print or Scan The Application or Printer Driver do not Work Properly There is a problem with the status of the printer. Solutions Make sure the printer status is not Pause. Select System Preferences (or System Settings) from the Apple menu > Printers & Scanners (or Print & Scan, Print &...

  • Page 151: The Printer Cannot Connect To The Network

    You may be able to solve the problem depending on the results of the check. 1. Double-click the Epson Printer Connection Checker icon on the desktop. Epson Printer Connection Checker starts. If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker. O Windows 11 Click the start button, and then select All apps >...
  • Page 152 > Cannot Print or Scan The Printer Cannot Connect to the Network O Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver.
  • Page 153 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “Re-Setting the Network Connection”...

  • Page 154: Paper Does Not Feed Properly

    Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router.
  • Page 155 Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 210 & “Unavailable Paper Types” on page 212 & Paper handling is inappropriate.
  • Page 156 Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly The paper is curled. Solutions If the paper is curled or the edges of the paper are folded, it may touch the print head and be fed at an angle.

  • Page 157: Printing, Copying, And Scanning Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Paper Out Error Occurs Paper is not loaded in the center of the rear paper feeder. Solutions When a paper out error occurs although paper is loaded in the rear paper feeder, reload paper in the center of the rear paper feeder.
  • Page 158 Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper, Letterhead, or Envelope. Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs. Colored Banding Appears at Intervals of Approximately 2.5 cm The following causes can be considered.
  • Page 159 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor O Control panel Select High as the Quality setting. “Menu Options for Paper and Print Settings” on page 44 O Windows Select High from Quality on the printer driver's Main tab. O Mac OS Select Fine as Print Quality from the print dialog's Print Settings menu.
  • Page 160 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Cleaning or Power Cleaning if the print head nozzles are clogged. The print settings and the paper size loaded in the printer are different.
  • Page 161 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. “Loading Paper”...
  • Page 162 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printed Photos are Sticky The print was made on the wrong side of the photo paper. Solutions Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
  • Page 163 Color correction has been applied. Solutions When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Automatic to any other option.
  • Page 164 O Windows Access the printer driver window, select Custom as the Color Correction setting on the More Options tab, and then click Advanced. Select EPSON Standard as the Color Mode setting. O Mac OS Access the print dialog. Select Color Options from the pop-up menu, and then click the arrow next to Advanced Settings.
  • Page 165 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor O Mac OS Select a borderless paper size from Paper Size. “Paper for Borderless Printing” on page 211 & Edges of the Image are Cropped During Borderless Printing Because the image is slightly enlarged, the protruding area is cropped.
  • Page 166 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 30 &...
  • Page 167 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor There is a job waiting to be printed. Solutions Cancel any paused print jobs. “There is still a job waiting to be printed.” on page 148 &...

  • Page 168: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Images or photos with a low resolution were printed. Solutions When printing images or photos, print using high-resolution data. Images on web sites are often low resolution although they look good enough on the display, and so print quality may decline.
  • Page 169 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print quality is set to low. Solutions When printing on plain paper, print using a higher quality setting. Select Advanced Settings > Quality and then select High in each copy menu. “Quality:”...
  • Page 170 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Cleaning or Power Cleaning if the print head nozzles are clogged. The print settings and the paper size loaded in the printer are different.
  • Page 171 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 30 &...
  • Page 172 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The copy was made on the wrong side of the photo paper. Solutions Make sure you are copying on the printable side. If you have accidentally copied on the wrong side of the photo paper, you need to clean the paper path.
  • Page 173 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper”...
  • Page 174 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The printing position needs to be adjusted. Select Settings > Printer Settings > Disc label menu on the control panel and adjust the printing position. There is dust or dirt on the scanner glass.
  • Page 175 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The copy density setting is too high. Solutions Lower the copy density setting. “Menu Options for Copying” on page 82 & Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré...

  • Page 176: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems Multiple Originals are Copied onto a Single Sheet The gap between originals is too small. Solutions When you place multiple originals on the scanner glass to copy them separately, but they are copied onto a single sheet, place the originals at least 5 mm apart.
  • Page 177 “Cleaning the Scanner Glass” on page 110 & When scanning multiple originals using Epson ScanSmart, there is not enough of a gap between the originals. Solutions When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.8 in.) between the originals.

  • Page 178: Cannot Select Paper Type Or Paper Source In Printer Driver

    Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

  • Page 179: Paper Gets Jammed

    The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement. Paper Gets Jammed Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces.

  • Page 180: Removing Jammed Paper

    Solving Problems > > Paper Gets Jammed Removing Jammed Paper Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. Important: Remove the jammed paper carefully.
  • Page 181 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 3. Remove the jammed paper. Important: Do not touch the white flat cable, translucent film, or transportation lock inside the printer. Doing so may cause a malfunction.

  • Page 182: Preventing Paper Jams

    Solving Problems > > Paper Gets Jammed Preventing Paper Jams 4. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance. Preventing Paper Jams Check the following if paper jams occur frequently.

  • Page 183: It Is Time To Refill The Ink

    O Do not store the ink bottles in high or freezing temperatures. O Epson recommends using the ink bottle before the date printed on the package. O When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 184: Refilling The Ink Tank

    O Visually check ink levels in the actual ink tanks. Prolonged use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 185 Make sure that the color of the ink tank matches the ink color that you want to refill. 8. While holding the ink bottle upright, turn the cap slowly to remove it. Important: O Epson recommends the use of genuine Epson ink bottles. O Be careful not to spill any ink.
  • Page 186 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 9. Check the upper line (a) in the ink tank. 10. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line.
  • Page 187 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank If the ink does not start flowing into the tank, remove the ink bottle and reinsert it. However, do not remove and reinsert the ink bottle when the ink has reached the upper line. otherwise ink may leak or the printer may be damaged if the ink rises above the upper line.
  • Page 188 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 12. Close the ink tank cap securely. 13.
  • Page 189 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 14. Close the scanner unit. Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 190: It Is Time To Replace The Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-...

  • Page 191: It Is Time To Replace The Pickup Rollers

    However, you can perform operations that do not use ink such as scanning. O When the following screen is displayed, the part cannot be replaced by users. Contact Epson support. Borderless printing is not available, but printing with a border is available.
  • Page 192 Solving Problems > > It is Time to Replace the Pickup Rollers It is Time to Replace the Pickup Rollers 3. Open the scanner unit. You can find the pickup roller in the position indicated in the following illustration. 4. Remove the pickup roller. Press the tab on the right side of the pickup roller, slide it backward, and then pull it straight up.
  • Page 193 Solving Problems > > It is Time to Replace the Pickup Rollers It is Time to Replace the Pickup Rollers 6. Press the tab on the right side, and then align the protruding parts with the holes to attach the new pickup roller.
  • Page 194 Solving Problems > > It is Time to Replace the Pickup Rollers It is Time to Replace the Pickup Rollers 12. Reset the roller counter from the printer driver. O Windows Select the Maintenance tab, and then select Printer and Option Information. Click Reset from Number of Sheets Fed onto the Pickup Roller.

  • Page 195: Cannot Operate The Printer As Expected

    Select the Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Printer and Option Information, and then click Reset from Number of Sheets Fed onto the Pickup Roller.

  • Page 196: Operations Are Slow

    Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow button was not pressed for long enough. Solutions Hold down the button for a little longer. Power Does Not Turn Off button was not pressed for long enough. Solutions Hold down the button for a little longer.
  • Page 197 Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow O Control panel Enable Bidirectional in Settings > Printer Settings. O Windows Select Bidirectional Printing on the printer driver's More Options tab. O Mac OS Select System Preferences (or System Settings) from the Apple menu > Printers & Scanners (or Print &...

  • Page 198: Lcd Screen Gets Dark

    Solutions You can print photos by saving the image files on the memory device to your computer or smart device. For smart devices, you can print using Epson Smart Panel. Cannot Save Data to a Memory Device The following causes can be considered.

  • Page 199: Operation Sounds Are Loud

    EPSON Status Monitor 3 is disabled. Solutions On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status Monitor 3. However, manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.

  • Page 200: A Message Prompting You To Reset The Ink Level Is Displayed Even After Refilling The Ink

    Solving Problems > If you cannot clear a paper jam or paper out error A Message Prompting You to Reset the Ink Level is Displayed Even After Refilling the Ink Ink level was not reset. Solutions After refilling the ink, follow the on-screen instructions to reset the ink level. “Notes on Resetting the Ink Level”...
  • Page 201 Solving Problems > If you cannot clear a paper jam or paper out error 3. Check the following points to make sure there are no foreign objects inside the printer.
  • Page 202 Solving Problems > If you cannot clear a paper jam or paper out error Important: Be careful not to touch the points shown in the following illustration when removing foreign objects, otherwise the printer may be damaged.
  • Page 203 Solving Problems > If you cannot clear a paper jam or paper out error 4. If you find any foreign objects, remove them with tweezers. If you could not remove the foreign objects, go to step 5, if you could remove them, go to step 9.
  • Page 204 Solving Problems > If you cannot clear a paper jam or paper out error 5. Set the transportation lock to the locked (Transport) position. “Transporting and Storing the Printer” on page 139...
  • Page 205 Solving Problems > If you cannot clear a paper jam or paper out error 6. With the rear paper feeder pulled out, hold both sides of the front of the printer, and tilt the printer approximately 45 degrees to the rear. Important: When tilting the printer, be careful not to shake it, otherwise ink may leak or the printer may be damaged.

  • Page 206: Cannot Solve Problem

    “Contacting Epson Support” on page 234 8. Set the transportation lock to the unlocked (Print) position. 9. Connect the power cord, and then turn on the printer. Cannot Solve Problem If you cannot solve the problem after trying all of the solutions, contact Epson support.

  • Page 207: Cannot Solve Printing Or Copying Problems

    O Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
  • Page 208 Solving Problems > > Cannot Solve Problem Cannot Solve Printing or Copying Problems Related Information “Before Contacting Epson” on page 234 & “Contacting Epson Support” on page 234 &...

  • Page 209: Product Information

    Product Information Paper Information..........210 Consumable Products Information.

  • Page 210: Paper Information

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: O The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. O See the following for information on available paper types for borderless and 2-sided printing.
  • Page 211 Loading Capacity (Envelopes) Envelope #10, Envelope DL, Envelope C6 Paper for Borderless Printing Genuine Epson Paper O Epson Photo Quality Ink Jet Paper O Epson Matte Paper-Heavyweight O Epson Ultra Glossy Photo Paper O Epson Premium Glossy Photo Paper O Epson Premium Semigloss Photo Paper...

  • Page 212: Unavailable Paper Types

    Related Information “Available Paper and Capacities” on page 210 & Paper for 2-Sided Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Related Information “Available Paper and Capacities” on page 210 & Commercially Available Paper O Plain paper, Copy paper Related Information “Available Paper and Capacities”...

  • Page 213: Consumable Products Information

    The following are the codes for genuine Epson ink bottles. Important: O Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 214: Pickup Rollers Code

    Also, the expected service life differs when using genuine Epson paper and non-genuine paper. Software Information This section introduces some of the applications available for your printer. For a list of supported software, see the following Epson website or launch Epson Software Updater for confirmation. You can download the latest applications. http://www.epson.com Related Information “Application for Updating Software and Firmware (Epson Software Updater)”...

  • Page 215: Application For Printing From A Computer (Mac Os Printer Driver)

    Product Information > > Software Information Application for Printing from a Computer (Mac OS Printer Driver) Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties. Note: Operations differ depending on the application. See the application's help for details. Accessing the printer driver from the control panel and so on To make settings that apply to all of the applications, follow the steps below.

  • Page 216: Application For Configuring Printer Operations (Web Config)

    IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the product information screen of the Epson Smart Panel. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config;...

  • Page 217: Application For Updating Software And Firmware (Epson Software Updater)

    Click the start button, and then select All Programs > EPSON Software > Epson Software Updater. Note: You can also start Epson Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
  • Page 218 USB port are disconnected. This feature may not be available depending on your region. See the following website for the specified period of time. https://www.epson.eu/energy-consumption Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.

  • Page 219: Printer Settings

    Product Information > > Settings Menu List Printer Settings Printer Settings Select the menus on the control panel as described below. Settings > Printer Settings Paper Source Setting: Paper Setup: Select the paper size and paper type you loaded in the paper source. You can make Favorite Paper Settings in paper size and paper type.

  • Page 220: Network Settings

    Product Information > > Settings Menu List Network Settings Network Settings Select the menus on the control panel as described below. Settings > Network Settings Wi-Fi Setup: Wi-Fi (Recommended): Wi-Fi Setup Wizard: Makes Wi-Fi settings by entering the SSID and password. Push Button Setup (WPS): Makes Wi-Fi settings by Push Button Setup (WPS).

  • Page 221: Web Service Settings

    Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. For usage guides, see the following portal website.

  • Page 222: File Sharing Setup

    Settings Menu List Customer Research When you have registered, you can change the following settings. Suspend/Resume: Select whether to suspend or resume Epson Connect services. Unregister: Unregisters the printer from Epson Connect services. File Sharing Setup Select the menus on the control panel as described below.

  • Page 223: Firmware Update

    Product Information > > Product Specifications Printer Specifications The information collected is used to improve our products and services. Provide usage data: Displays whether or not you have agreed to provide your customer usage information. Country/Region: Displays the country or region where you are using the product if you have agreed to provide your customer usage information.
  • Page 224 Product Information > > Product Specifications Printer Specifications Plain Paper 64 to 90 g/m2 Weight of Paper Envelopes 75 to 100 g/m2 Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 225: Scanner Specifications

    Product Information > > Product Specifications Scanner Specifications *Direction of paper being fed. Printable Area for Disc Label Print quality may decline in the shaded areas due to the printer's mechanism. 18 mm (0.71 in.) 43 mm (1.69 in.) 116 mm (4.57 in.) 120 mm (4.72 in.) Printable Area for PVC ID Cards Printing with borders...

  • Page 226: Interface Specifications

    Product Information > > Product Specifications Network Specifications Color Depth Color O 48 bits per pixel internal (16 bits per pixel per color internal) O 24 bits per pixel external (8 bits per pixel per color external) Grayscale O 16 bits per pixel internal O 8 bits per pixel external Light Source Interface Specifications...
  • Page 227 IPv4, IPv6 ✓ Bonjour Printing (Mac OS) IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 ✓ Epson Connect (Email Print, IPv4 ✓ Remote Print) AirPrint (iOS, Mac OS) IPv4, IPv6 ✓ iOS 5 or later, OS X Mavericks (10.9.5)

  • Page 228: Supported Third Party Services

    O A device that requires a dedicated driver O A device with security settings (password, encryption, and so on) O A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF...

  • Page 229: Dimensions

    Ready mode: Approx. 4.8 W Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Note: O Check the label on the printer for its voltage. O For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 230: Environmental Specifications

    Product Information > > Product Specifications System Requirements Environmental Specifications Operation Use the printer within the temperature (°C) and humidity (%) ranges shown in the graph, and in an environment without condensation. Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 231: Regulatory Information

    Standards and Approvals for European Model The following model is CE/UKCA marked and in compliance with the relevant statutory requirements. The full text of the declaration of conformity is available at the following website: https://www.epson.eu/conformity C723A Frequency Range Maximum Radio-Frequency Power Transmitted 2400-2483.5 MHz...
  • Page 232 Product Information > > Regulatory Information Restrictions on Copying Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

  • Page 233: Where To Get Help

    Contacting Epson Support........

  • Page 234: Technical Support Web Site

    Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 235: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 236: Help For Users In Singapore

    Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 237: Help For Users In Vietnam

    Our Hotline team can help you with the following over the phone or email: O Sales enquiries and product information O Technical support Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk...

  • Page 238: Help For Users In Malaysia

    > Contacting Epson Support Help for Users in India Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: O Product information O Answers to Frequently Asked Questions (FAQs)

  • Page 239: Help For Users In The Philippines

    +91 96400 00333 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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