Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country.Look for the following regularly to get the most up-to-date information.
Safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
Page 6
contaminate optical components, shorten the projector’s lifespan and darken the screen. • Locations near fire alarms. • Locations with an ambient temperature above 40°C /104°F • Locations where the altitudes are higher than 2000 m (6562 feet). 2000 m (6562 feet) (0 feet) 5.
Page 7
8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 9. Do not look straight into the projector lens during operation. It may harm your sight.
Page 8
11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.
Page 9
Disposal This product contains the following materials which are harmful to human bodies and environment. • Lead, which is contained in solder. To dispose of the product, consult your local environment authorities for regulations. Note • The illustrations and the images shown in this document are for your reference. •...
Package contents Carefully unpack and verify that you have all of the items shown below. Some of the items may not be available depending on your region of purchase. If any of these items are missing, please contact your place of purchase.
Introduction Projector overview Overview Descriptions Strap Top speaker Right speaker and vents Keypad I/O ports...
Page 12
Descriptions IR remote sensor and Time of Flight (ToF) sensor Projection lens Auto focus camera Left speaker and vents 10. Tripod screw hole...
Remote control No. Descriptions YouTube Prime Video 10. Microphone 11. Source 12. Google TV Settings 13. Voice Search 14. Google/Basic TV Home screen 15. HDMI source/Guide 16. Volume up 17. Volume down 18. Screen Adjustment 19. Netflix 20. Projector Assistant No.
Remote control effective range The projector has one IR remote control sensor located at the front of the projector with a range of 8 meters (~26 feet) at an angle of 30 degrees (left and right) and 20 degrees (up and down). Prior to remote control pairing process during the setup wizard (see "Powering on and initial setup"...
Installation Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment •...
Page 19
• Rear Select this location with the projector placed near the floor behind the screen. Turn on the projector and select the following settings in the projector’s settings menu: (Settings) > Projector > Advanced Settings > Projection Mode > Rear. Note A special rear projection screen is required.
Obtaining a preferred image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio .
• To optimize your projection quality, we suggest referring to the values listed in the non-gray rows for projection. • BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics.
Getting started Powering on and initial setup 1. Choose a preferred location and image size as instructed in "Choosing a location" on page 2. Install the remote control's batteries. Before you can begin to use the remote control, you must install the supplied batteries into the remote control.
Note • When supplying power directly to the projector via the supplied power adapter please use the supplied power cable to avoid possible dangers such as electric shock and fire. • Prior to pairing the remote control to your projector you must ensure that your remote control is in range of the projector’s IR sensor.
Maintenance Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.
Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Light source information Go to (Settings) > Projector > Advanced Settings > Light Source Information.
Troubleshooting The LED indicator is flashing. Scenario Power LED status Flashing red/blue Driver board error Flashing blue/green Fan error Flashing red Optical engine temperature error Flashing red/green TOF error Flashing purple Battery malfunction Flashing red/blue/green G sensor Error Contact customer service for assistance. Note Refer to "Power LED indicator"...
Page 27
Cause Remedy The projector is not Check the connection. correctly connected to the input signal device. The input signal has not Select the correct input signal with the key. been correctly selected. Blurred image Cause Remedy The projection lens is Adjust the focus of the lens.
: PD out is available only when the projector is supplied power by the power adapter came with your product. Supported file formats The projector's media reader is powered by the supplied Android TV dongle QS02. See QS02 user manual from Support.BenQ.com for the supported file formats. For details on the supported media formats, please visit: https://developer.
Android™ is a trademark of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corporation is under license. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Statement regarding hyperlinks and third-party websites BenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be linked from this product. Providing links to those websites or to similar...
Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete.
Page 34
Directiva WEEE Công ty BenQ tuyên bố rằng tất cả các sản phẩm mang nhãn hiệu BenQ được thiết kế và sản xuất phù hợp với Thông tư 30/2011/TT-BCT của Việt Nam về việc hạn chế các Residuos de aparatos eléctricos y electrónicos y/o batería por parte de los usuarios domésticos privados en la Unión Europea.
Page 35
Prohlášení EU o bateriích Informacje o recyklingu: Szczegółowe informacje dostępne są pod adresem https://www.benq.com/en-us/support/recycling/global-recycle.html. Tento symbol na baterii nebo na obalu označuje, že s baterií dodávanou s tímto výrobkem by se nemělo nakládat jako s domovním odpadem. Místo toho baterie oddělte od ostatních druhů...
Need help?
Do you have a question about the Portable Series and is the answer not in the manual?
Questions and answers