Troubleshooting; Picture Issues; The Screen Is Flashing Or Has Become Dark; The Picture Is Not Bright, Or The Picture Colors Do Not Look Clear - Samsung QN75Q80BAFXZA Manual

Troubleshooting

The following are troubleshooting solutions for each problem.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

The screen is flashing or has become dark

If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable Brightness Optimization,
• Menu
Optimization
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• Menu
Reduction
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• Menu
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• Menu
Run Picture Test. When the tested image quality is normal, check the signal of the connected device.
• Menu

The picture is not bright, or the picture colors do not look clear

If the screen appears too dim, try changing the settings under
Brightness Reduction.
• Menu
• Menu
Optimization
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• Menu
Reduction
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Brightness Reduction,
Settings All Settings
Settings All Settings
Settings All Settings
Settings All Settings
Settings Support Device Care
Settings All Settings
Settings All Settings
Settings All Settings
Motion Lighting, or
General & Privacy Power and Energy Saving
General & Privacy Power and Energy Saving
General & Privacy Power and Energy Saving
Picture Expert Settings
Self Diagnosis
Reset Picture
Picture Expert Settings
General & Privacy Power and Energy Saving
General & Privacy Power and Energy Saving
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Contrast Enhancer.
Brightness
Brightness
Motion Lighting
Contrast Enhancer
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Picture Test
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or disabling Brightness
Reset Picture
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Brightness
Brightness
Optimization,