Page 1
Owner's manual Virtus, Polo Owner's manual Virtus, Polo V1, R1, VW_IND, en_GB As of: 21.12.2023 Angličtina/English 02.2024 Part number: 5JN012720AE 5JN012720AE...
Page 2
Cer- permission from Volkswagen AG. tain equipment and features may be available at All legal rights remain the property of Volkswagen a later date or may only be offered in certain mar- AG. Subject to change.
Page 4
Table of Contents — Rear seats — Headrests — Front armrest Vehicle overviews — Rear armrest — Front and side vehicle area — Steering wheel — Rear vehicle area — Interior rear-view mirror — Driver's seat — Wing mirror — Centre console and passenger seat Restraint systems and airbags —...
— Full wheel frame Online Services Storage space and interior equipment — My Volkswagen Connect Plus — Emergency equipment — My Volkswagen Connect Plus application — Tool kit — Personal Data Protection — Interior equipment front — Vehicle Status Report —...
Page 6
“Specialist garage” is a workshop that carries out specialist service operations for Volkswagen vehi- NOTICE cles. A specialist garage can be both a Volkswagen Authorised workshop or Volkswagen Partner, who is Texts with this symbol indicate situations which, if authorized to provide services as well as an inde- the instructions are not observed, will result in dam- pendent workshop.
Page 7
In left-hand drive vehicles, the display of the controls in the illustrations may differ from reality. Volkswagen AG is constantly working on further de- velopment of all its vehicles. Changes can therefore be made at any time to the scope of delivery in terms of shape, equipment and technology.
Page 8
Vehicle overviews Front and side vehicle area Under the windscreen (depending on the vehicle equipment): — Light sensor for automatic driving light circuit » page 47 — Rain sensor for automatic wiping » page 52 Wing mirrors – operation » page 34 Wipers –...
Page 9
Functionality of the sensors and cameras — Keep the sensors and cameras for the assist sys- tems clean » page 14. Front and side vehicle area...
Page 10
Rear vehicle area Rear window – heating » page 56 Tail lights: — Operation » page 46 — Rear fog light – operation » page 48 Rear fog light is only on the driver‘s side Boot lid handle (depending on vehicle equipment): —...
Page 11
Left-hand drive / Right-hand drive Window operation » page 26 Air outlet nozzle Bonnet release lock » page 99 Control lever (depending on vehicle equipment): Light switch » page 46 — Turn signal » page 48 Headlight range adjustment » page 46 —...
Page 12
Centre console and passenger Engine compartment seat Coolant expansion reservoir » page 101 Brake fluid reservoir » page 91 Door handle » page 25 Engine oil dipstick » page 100 Air outlet nozzle Engine oil filler opening » page 100 Hazard warning lights function »...
Page 13
Warning lights Symbol Meaning Coolant level too low » page 102 Functionality Coolant temperature too high » page 102 Low brake fluid level » page 91 WARNING Together with – fault in brake Disregarding hazard warning lights and the associ- system and ABS »...
Page 14
Symbol Meaning Symbol Meaning illuminates – power assisted steer- Illuminated – the speed limiter regu- ing fault » page 33 lates the speed of the vehi- cle » page 95 flashes – steering column lock not active » page 34 Flashing –...
Page 15
Correct and safe New brake pads New brake pads do not provide optimum braking during the first 800 km – they must be worn off Introductory notes for correct first. So drive with extra care. New tyres New tyres do not provide optimum grip for the first 500 km.
Page 16
— Adjustments, repairs and technical changes to the When working in the engine compartment vehicle should only be carried out by a specialist — Keep children away from the engine compart- garage. ment. — Never place additional insulation material over —...
Page 17
— If battery acid comes into contact with skin, wash — Check the seat belts, their locks and attachment the affected area with water for a few minutes. points for damage. Seek medical attention immediately. — Do not leave any objects in the driver's footwell. —...
Page 18
— Adjust the angle of the backrest so that your hands rest on the top of the steering wheel with your arms slightly bent. — Move the passenger seat back as far as possible. The front passenger must maintain a distance from the dashboard at least 25 cm.
Page 19
pecially true for children who are carried in the pas- — Stow objects so they do not hinder the driver. senger seat – if the airbag system triggers, they Keep the driver footwell clear. could be seriously injured or killed. —...
Page 20
— Do not remove foreign objects that have penetra- contact a Volkswagen Partner. They will tell you the ted the tyre. Check the tyre pressure and seek as- following: sistance from a specialised garage.
Page 21
After an accident What to do after an accident Where possible, follow the instructions below: Switch off the ignition. Turn on the hazard warning lights. Put on the reflective vest. Set up the warning triangle to warn other road users. Keep safe distance from the vehicle, along with any passengers.
Page 22
When leaving the vehicle, keep the keys with range can be reduced, e.g. due to signal inter- you. ference from other transmitters. If you lose your key, contact your Volkswagen Service Partner who will provide you with a replacement key. Troubleshooting The battery in the key is almost empty —...
Page 23
If you are unsure about how the battery Replacing the key battery should be replaced, we recommend contact- ing your Volkswagen Service Partner. The new battery must comply with the specification of the original battery Environment — Discharged batteries must not be disposed of in Removing the battery cover household waste.
The vehicle is also unlocked when a door is opened dicated by the lighting up of the symbol in the from inside or the key is removed from the ignition. central locking button. To unlock the vehicle, use one of the following WARNING methods: An automatically locked vehicle is difficult to ac-...
Page 25
Lift the cover in the direction of the arrow. Operation Release the door handle. Keep the key with you when unlocking and locking. Unlocking Locking/unlocking: — Insert the key into the lock cylinder and unlock or Hold the door handle. lock it.
Page 26
— Opening the bonnet Settings — Opening the boot lid Deactivate keyless locking — Opening the door — Tampering with the ignition lock Lock the vehicle with the button on the key. — Door unlocked via the locking cylinder Press the button on the door handle within 5 seconds.
Page 27
Doors, windows and boot Opening from the inside Doors What you should be mindful of WARNING A badly closed door can open while you are driv- ing. — Pull the door handle and push the door away from · Pull over, close the door and check that it is you.
Page 28
Mechanically operated child lock Overview of the operating buttons on the driver's door — Turn the child lock with the vehicle key or a flat- head screwdriver. Child lock turned off Depending on vehicle equipment: Child lock turned on Front left window Front right window Window –...
Page 29
· Although the sliding/tilting roof has a force lim- Troubleshooting iter, it should be closed carefully. The window regulator stops working after repeated NOTICE opening and closing · The window regulator mechanism may be overhea- During winter time, if necessary, remove any ice ted.
Page 30
Sun visors Folding up and down Gradual tilting Complete tilting Gradual resetting Complete resetting Swivel the front visor towards the windscreen. CAUTION Swivel the front visor towards the door. · Only use the sliding/tilting roof for ventilation. CAUTION · Do not place any parts of your body out of the Objects attached to the sun visors can restrict the sliding/tilting roof.
Page 31
The option to open by pressing the handle is deacti- Operation vated once the speed of 5 km/h is reached. It is acti- vated again after the vehicle has stopped and a door Locking/unlocking is opened. Closing Option 1 — Hold the fixture and pull the lid down.
Page 32
Seats, steering wheel and Release the boot lid by moving it in the direc- tion of the arrow. mirror Front seat – with manual op- eration Seat controls WARNING · Seats can only be adjusted when the vehicle is stationary. Adjusting in longitudinal direction The latch should engage audibly once the lever is released.
Page 33
Seat adjustment Folding down — Press the release handle and fold the seat for- Adjusting in longitudinal direction wards. Adjust the height Folding back up The backrest adjustment Pull the outer seat belt to the side trim. Fold the seat backrest back up. Tilt adjustment The release handle should click audibly into place.
Page 34
Front armrest Settings — Move the headrest in the desired direction. To move down, hold down the safety catch. Removing and inserting the rear — Move the armrest to the desired position. headrests Rear armrest Removing Settings Partially fold the respective backrest forwards. Move the headrest up to the stop.
Page 35
Steering wheel Buttons/dials on the multifunction steering wheel — Pull the safety lever downwards. Controlling the assist systems (depending on the vehicle equipment): — Adjust the steering wheel to the desired position. — Speed limiter » page 95 — Cruise control system » page 96 Displaying the assist systems menu Setting the sound volume Depending on how your phone is connected to...
Page 36
· Steering column lock fault Do not attach these devices close to the mirror. flashing Message indicating steering column lock Wing mirror fault Stop the vehicle. Operation Seek assistance from a specialist garage. Once the ignition has been switched off, it is no lon- Depending on the equipment, the mirrors can be fol- ger possible to switch on ignition, lock the steering ded in manually or electrically.
Page 37
Restraint systems and air- NOTICE bags Risk of mirror damage! · If the electrically foldable mirror is accidentally Seat belts knocked out by external influences, e.g. due to an impact during manoeuvring, fold the mirror in us- ing the rotary knob and wait for an audible click. Seat belts that are fastened correctly offer very Settings good protection in the event of an accident.
Page 38
Belt tensioners are not activated in the event of Unfastening the seat belt light collisions or accidents in which no major forces are produced. Smoke is released when the belt tensioner is deployed. This does not indicate a vehicle fire. Status display on the instrument cluster screen The screen may vary, depending on its type: illuminates or flashes –...
Page 39
port children in the front passenger seat in excep- — When using a rear-facing child seat in the front tional cases. passenger seat, deactivate the front passenger airbag » page 45, Operation. Only use child seats that comply with the regula- —...
Page 40
These child seats have been tested for use in Category Weight of the child Volkswagen vehicles. 22–36 kg Volkswagen recommends using child seats from the Volkswagen Genuine Accessories Fasteners for child seats Use of child seats Child seats that use the ISOFIXsystem Overview of applicability of child seats in accordance with the ECE-R 16 and AIS072 regulations.
Page 41
Rear seats Size category of child Category seat Outer seats Centre seat The size category of the child seat is indicated on the child seat plate. “IL” The seat is suitable for ISOFIX child seats with “Semi-Universal” approval. “IUF” The seat is suitable for forward-facing child seats permitted for use in this weight category. “X”...
Page 42
Passenger seat Category Without activated front airbag With activated front airbag (9–18 kg) (15–25 kg) (22–36 kg) Adjust the height-adjustable front seat as high as possible. Applies to rear-facing child seats. Rear seats Category Outer seats Centre seat (up to 10 kg) (up to 13 kg) (9–18 kg) (15–25 kg)
Page 43
TOP TETHER symbol. type. Further information can be obtained from · a Volkswagen Partner or from a list of vehicles inclu- To mount the TOP TETHER system, only rings ded with the child seat. with the TOP TETHER symbol can be used.
Page 44
· Any damage to seat covers at the side airbag lo- cation must be repaired by a specialist garage. Mounting retaining rings on the luggage compartment Volkswagen recommends using seat covers cover from the Volkswagen Genuine Accessories range. Remove the cap.
Page 45
tensive damage to the vehicle does not always mean — After contact with the dust, wash your hands and that the airbag should have been activated. face with mild soap and water before eating. — Do not allow the dust to get into your eyes or The deceleration of the vehicle in the event of an open wounds.
Page 46
Key switch for the front pas- Operation senger airbag Deactivating the airbags We recommend that you ask a Volkswagen Service Partner to deactivate the airbags. Deactivation of the airbags should be considered in The passenger front airbag can be deactivated e.g. in...
Page 47
illuminated – passenger front airbag is deactivated illuminates 65 seconds after the ignition is switched on – passenger front airbag is activated Operation Before switching the passenger airbag off/on — Tip the key part completely out. Switching passenger front airbag on/off Switch off the ignition.
Page 48
Lighting, windscreen wip- All seats occupied, boot loaded ers and washers Driver's seat occupied, boot loaded Exterior lighting WARNING Risk of accident! Functionality An incorrectly adjusted headlight range can result in poor road lighting or can dazzle other road users. Unless otherwise stated, lights are functional when ·...
Page 49
Daylight running lights Settings The automatic switching on headlights function is Functionality set in the following menu in the Infotainment sys- tem: The daytime running lights illuminate the area in 10" Infotainment system: front of the vehicle. Car Lights settings For vehicles for certain markets, they also illu- minate the rear vehicle area.
Page 50
Turn signal Fog light Operation Operation Front and rear fog lights Switching on right turn signal – flashes on the Light switch pull-out positions (depending on vehi- cluster panel cle equipment): Left turn signal – flashes on the cluster panel Front fog lights –...
Page 51
Parking light function opened. The warning signal stops after a few sec- onds or when the driver's door is closed. The Corner function Double parking light The double parking light function switches on the Functionality sidelights when the vehicle is parked. Single parking light The Corner function is intended for turning or ma- The single parking light function switches on the...
Page 52
Operating conditions CAUTION Halogen lamps are pressurised and may burst dur- Version 1 ing replacement! Applies to vehicles with automatic driving light · Wear gloves and safety goggles. switch function. NOTICE ✓ Visibility has worsened. Contamination of the halogen lamp reduces the life ✓...
Page 53
Replacing light bulbs — About 30 seconds after all the doors have been closed Lighting operation Switch centre Automatic activation and deactivation position Front and rear lights on/off Deactivating automatic switch-on Left reading light Release the connector. Remove the connector from the bulb. Right reading light Turn the bulb and remove it.
Page 54
Windscreen wipers and wash- Single windscreen wipe (sprung position) Setting the wiping speed for the position Washing and wiping (spring-loaded position) Operating conditions Operating conditions for windscreen wipers Settings ✓ Bonnet closed The automatic window wiping function can be acti- ✓...
Page 55
Put the new windscreen wiper blade on the Troubleshooting windscreen wiper arm and push it into the mount until it clicks into place. Washer fluid too low Fold the windscreen wiper arm back onto the illuminates together with windscreen. illuminates together with —...
Page 56
Heating and air condition- Setting the fan speed ing system Setting the direction of the air outlet Switching the cooling system on/off Manual air conditioning Switching the recirculated air mode on/off Switching the rear window heater What you should be mindful of on/off »...
Page 57
✓ Fan switched on Troubleshooting After pressing the button, the symbol Water under the vehicle will appear on the air conditioning display, When the cooling system is switched on, water can even if the conditions for switching on the cooling drip from the air conditioning system.
Page 58
During operation of the air conditioning sys- Troubleshooting tem, there may be an automatic increase in the engine idle speed. The indicator light on or below the button flashes Heating is not operational as the charge level of the 12-volt vehicle battery is too low. Troubleshooting Water under the vehicle Seat ventilation...
Page 59
· If you would like to operate your vehicle in a country other than that intended for its use, contact a Volkswagen Partner. They can tell you whether a suitable fuel is available in that particu- lar country. In poor visibility and with dipped headlights...
Page 60
· If you would like to operate your vehicle in a country other than that intended for its use, contact a Volkswagen Partner. They can tell you whether a suitable fuel is available in that particu- lar country. Driver information system...
Page 61
Overview of the main menu items on the screen — To switch between information items, press the button repeatedly. — Driving data » page 60, Overview — To confirm the information item selection, press — Audio – using radio and media button.
Page 62
You can set the intensity of the instrument lighting From refuelling manually in the following menu of the Infotainment — Driving data from the time the fuel tank was last system: filled is stored in the memory. The memory is re- 10"...
Page 63
Tap . — While driving, drive at the desired speed and con- firm it as the speed limit. Select the screen with the driving data menu by swiping with your finger. Resetting the speed limit Select the driving data and memory menu item. Applies to analog display Resetting the Infotainment system memory Select and confirm...
Page 64
Determining system version — Tap General System Info System updates and support Volkswagen keeps the systems in your vehicle up- to-date and provides full support for them in ac- cordance with applicable cyber security legislation. Restrictions For safety reasons, some Infotainment system func- tions cannot be operated while driving, or they are restricted in their use.
Page 65
Screen Analogue radio Overview Selecting a frequency range Station presets List of available stations Manual station search Bar with functional areas Settings List of available stations Operation — Tap List If the list of available channels is not dis- NOTICE played, tap to update the channel list.
Page 66
— Car parks, tunnels, tall buildings or mountains can sary, confirmed. restrict radio reception. — The national copyright laws that apply in your — Volkswagen assumes no responsibility for the country must be observed. availability, correct functioning and broadcast in- formation of the RDS service.
Page 67
Tapping within 3 seconds from starting the play- Compatibility of mobile devices back: playing the previous track It is possible to check the Volkswagen web pages to Tapping after 3 seconds from starting the play- see if the infotainment system is compatible with back: playing the current track from the beginning the selected mobile devices being tested.
Page 68
For files in MP4 format, only the track play- back is available. Compatibility of mobile devices It is possible to check the Volkswagen web pages to Files protected by DRM and iTunes® are not suppor- see if the infotainment system is compatible with ted by the Infotainment system.
Page 69
Information about Volkswagen applications For detailed information about Volkswagen applica- tions, refer to the Volkswagen websites. Connection set-up Connecting a mobile device to the Infotainment sys- Find available Bluetooth® devices in the mobile Contact list device. Editing phone number Select the Bluetooth® in the Infotainment sys- tem.
Page 70
Phone conversation Phone - Infotainment connection Depending on the context of the phone conversa- — Tap Bluetooth Add Device Start Scan tion, the following functions can be selected: Importing telephone contacts Dial a phone number Once the main phone has been connected to the In- End a call fotainment system, telephone contacts will start to Holding a call...
Page 71
Apple CarPlay – terminating the connection ✓ Some connected mobile devices require the mo- — Tap “Volkswagen” in the Apple CarPlay menu. bile device to be “unlocked”. Android Auto – USB connection To establish a connection, the following condition...
Connect the mobile device to the front USB in- overview put using a cable. Select the connection via Android Auto. Android Auto – terminating the connection — Tap “Volkswagen” in the Android Auto menu. Touchscreen NOTICE Danger of screen damage! ·...
If the device cannot be disconnected safely, Basic setting switch off the Infotainment system and dis- connect the device. Setting basic functions The following Infotainment system functions are set by tapping the menu: System System update — Units — Language selection We recommend having the system update carried —...
Displaying additional keypad languages Settings — To use additional languages, tap and select the desired language. The following basic screen functions can be set in menu: System Display — Screen off (in 10s) Radio — Brightness — Skins Overview — Touchscreen sound —...
Overview — Car parks, tunnels, tall buildings or mountains can restrict radio reception. Displaying menu — Volkswagen assumes no responsibility for the — Tap and select a source to play. availability, correct functioning and broadcast in- formation of the RDS service.
Page 76
Compatibility of mobile devices Advanced operation It is possible to check the Volkswagen web pages to see if the infotainment system is compatible with Turn on/off repeat playback of the current the selected mobile devices being tested. This check...
Supported video files Codec type File extension Compatibility of mobile devices It is possible to check the Volkswagen web pages to MPEG 4 (H.264) see if the infotainment system is compatible with MPEG 4 (ISO) the selected mobile devices being tested. This check...
Mobile devices can be connected to the Infotain- not work in all external devices. The company, ment system via USB cable or WLAN, as long as the Volkswagen, assumes no liability for their proper mobile device supports . function. Connect the mobile device to the Infotainment...
Page 79
Holding a call Conditions for connecting a phone Switching the microphone off to the Infotainment system Switching the microphone on Display numeric keypad ✓ The Bluetooth® function of the Infotainment Dial another number system and the phone is switched on. ✓...
Managing presets for preferred contacts By connecting to another hotspot, the Info- tainment functions are extended to online The preferred contact is displayed at the top of the functions, e.g. VW Play Apps. contact list with the symbol. Limitations Restriction of the Wi-Fi connection In some countries, the Wi-Fi connection is restricted for legal reasons.
Page 81
— Android Auto Apple CarPlay — Apple CarPlay App-Connect connections overview App-Connect menu — Tap — Tap List of available applications If the App-Connect menu is not displayed, check Depending on the length of operation: whether the mobile device is connected. —...
Page 82
If necessary, switch off the Wi-Fi man- Apple CarPlay – terminating the connection ually. — Tap “Volkswagen” in the Apple CarPlay menu. Limitation of App-Connect applications when driv- Android Auto – USB connection To establish a connection, the following condition...
VW Play Apps Select the Bluetooth® in the Infotainment sys- tem. If necessary, confirm the PIN. Select the type of Android Auto connection on the Infotainment system screen. Only valid for certain countries. Android Auto – terminating the connection You can download and install new Infotainment apps from the VW Play Apps menu.
You will receive a confirmation email upon success- ful user registration. Functionality Only valid for certain countries. The My Volkswagen Connect Plus online services al- low you to connect with your vehicle and add safety and convenience features. The My Volkswagen Connect Plus services are not included in the vehicle equipment.
My Volkswagen Connect Plus enables functions such The current declaration on the protection of person- as Real-Time Vehicle Tracking, Driving Behaviour, al data can be found in the My Volkswagen Connect Safety & Security, Driving Analysis, etc. Plus application. Inform vehicle users and passengers that the vehicle You can download the application to your mobile transmits user data and uses location services.
Starting and driving On vehicles with automatic gearbox, the key can on- ly be removed from the ignition switch when the se- lector lever is in the position. Starting with the key WARNING Notes on starting Steering lock hazard! · If the vehicle is moving with the engine off, e.g.
Starting a vehicle with automatic gearbox If the engine does not start, seek assistance from a specialist garage. Secure the vehicle with the parking brake. Keep the brake pedal depressed. The key cannot be turned in the ignition Move the selector lever to position or . —...
When the system is deactivated, the symbol in the Functionality button illuminates. If a system-related engine switch-off occurs and the If the system determines that the engine is not nee- system is deactivated, the engine will start. ded when the vehicle stops, it turns off the engine and starts it again when moving off.
Automatic gearbox WARNING Risk of the vehicle moving forwards without warn- Lever positions ing. · With the selector lever in the or position, or in manual shift mode, secure the vehicle with the brake. Operation Starting up Keep the brake pedal depressed. Start the engine.
Page 90
illuminates together with Message indicating gearbox overheating — You may continue driving, exercising appropriate caution. illuminates together with illuminates together with Message indicating gearbox overheating Do not continue driving! Stop the vehicle and Change up a gear turn off the engine. Change down a gear –...
Towing eye and towing proce- Manually releasing an automatic gearbox. dure ✓ Secure the vehicle with the parking brake. Conditions for towing The towed vehicle must meet the following condi- tions: ✓ Technical condition of the vehicle allows tow- ing. ✓...
Installing the towing eye Braided rope / coiled rope NOTICE Screw in the towing eye. · Insert the wheel wrench or similar object Always keep the tow rope taut while towing. through the towing eye. NOTICE Tighten the towing eye. Risk of damage to the gearbox After towing ·...
· When braking in a vehicle with manual trans- Specification mission, when the vehicle is in gear and at low The brake fluid must comply with the VW 501 14 revs, depress the clutch pedal. standard. This standard meets the requirements of the FMVSS 116 DOT4 standard.
Driver Assist systems Securing Braking and stabilising sys- tems Overview — Pull the lever up to the stop position. illuminates. Stabilisation control (ESC) ESC helps stabilise the vehicle in borderline situa- Releasing tions (e.g. when the vehicle starts to skid). ESC Pull the lever up a little and push in the lock brakes the individual wheels to maintain the direc- button.
✓ The driver's door is closed. ABS malfunction illuminated Multi-Collision Brake (MCB) — Continue driving, exercising appropriate MCB helps decelerate and stabilise the vehicle after caution, and seek assistance from a spe- a collision with an obstacle. This reduces the risk of cialist garage.
Function restriction Troubleshooting Front Assist not available WARNING illuminates together with Risk of accident! Front Assist does not react to vehicles moving across the road or in the opposite direction. If the vehicle is approaching an obstacle at a very illuminates together with high speed, the system's response may be delayed.
Speed limiter Operation Operation via the multifunction steering wheel Functionality The speed limiter regulates the maximum speed of the vehicle to a set speed limit. If the limit is exceeded when driving downhill, apply the brake pedal to slow the vehicle down. Status display on the instrument cluster screen Applies to the digital instrument cluster.
Switching between speed limiter and cruise control Status display on the instrument cluster screen Applies to virtual cockpit. — Press the button. illuminated – cruise control is active Switching to cruise control interrupts the speed lim- iter operation. Exceeding the speed limit illuminated –...
Park Assist systems Interrupting cruise control — Press the buttons. Park Pilot parking aid — Depress the brake pedal. Functionality The regulation is automatically interrupted after an intervention of ESC, ASR or Front Assist systems. An acoustic signal is activated if an obstacle is de- tected.
Rear view camera Some objects are not sufficiently visible on the dis- play, including narrow columns, wire mesh fences, grids or road bumps. Functionality When reversing, the Infotainment display will show the area behind the vehicle with orientation lines. Orientation lines Distance about 40 cm Distance about 100 cm Distance about 200 cm...
Engine, exhaust system Closing and fuel Lift the bonnet. Unhook the bonnet stay and insert it into the holder. Bonnet Fold the bonnet down and release it from a height of 20 cm. Opening the bonnet Check that the bonnet is closed. Before opening NOTICE Make sure the windscreen wiper arms are fol-...
Page 102
Insert the dipstick as far as it will go and pull it out again. Replacing Read the oil level and push the dipstick back in Volkswagen recommends that oil change is then again. carried out by a specialist garage » page 4. Engine, exhaust system and fuel...
Coolant Troubleshooting Engine oil pressure too low Coolant temperature gauge flashes, simultaneously illuminates flashes, simultaneously illuminates — Check the engine oil level. The oil level is OK, the warning light continues to flash: — Stop the engine and seek assistance from a spe- cialist garage.
Coolant temperature too high NOTICE illuminates together with There must be a small quantity of coolant in the tank. · Do not add coolant when the tank is empty. · Stop driving! Seek the help of a specialist garage. illuminates together with Report indicates engine overheating.
30 minutes, the filter was not cleaned. a country other than that intended for its use, contact a Volkswagen Partner. They can tell you — Continue driving, exercising appropriate caution, whether a suitable fuel is available in that particu- and seek assistance from a specialist garage.
Page 106
GSR 889 standard, E20 fuel with the garding the possible use of petrol additives ap- 17021:2018 standard) . proved by Volkswagen. Use only unleaded petrol with the maximum bioe- thanol content specified on the label on the inside of the fuel filler cap »...
12 volt vehicle battery and Troubleshooting fuses If any fuel other than unleaded petrol has been used in your vehicle 12 volt vehicle battery Do not start the engine or switch on the igni- tion. What you should be mindful of Seek assistance from a specialist garage.
Page 108
Plug the charger's power cable into the socket Checking and charging the 12V ve- and switch on the device. hicle battery After charging, switch off the charger and un- plug the power cable from the socket. Checking the condition Disconnect the charger terminals from the 12V The specialist garage checks the condition of the battery.
Coupling tery must not be significantly lower than the capaci- ty of the discharged 12-volt vehicle battery. Connect the terminal and then the termi- nal. When the ignition is switched on, the indicator Using another vehicle's 12V vehicle lights come on battery to start the vehicle If, after a short distance, one of the above indi- cator lights does not go out, seek assistance...
Replace the defective fuse with a new fuse with the same amperage. · We recommend using replacement fuses from the Volkswagen Genuine Accessories range. These guarantee reliable and safe protection of the ve- — Replace the fuse by means of the clamp located hicle’s electric system.
Fuses in the dash panel Fuse Consumer number Instrument cluster Overview Lights Right-hand side electric window con- Replacing a fuse trols Windscreen wipers The Infotainment system Rear window heating Rear view camera USB sockets, wireless charging Control lever under the steering wheel Data bus Ignition (ignition lock, starter button) Air conditioning, heating...
Fuses in the engine compart- Fuse Consumer number ment Monitoring the status of the vehicle battery, body control module Overview Air conditioning ESC, engine control system, engine components Replacing a fuse Automatic gearbox Engine control system Starter Press and hold the fuse latch. Remove the cover.
A list of approved tyres sizes is included in the vehi- cle‘s technical documentation. What you should be mindful of This and other information about your vehicle can be obtained from Volkswagen Partner (valid for certain WARNING countries and models). Risk of accident! ·...
All-season or winter tires The position of the indicators is marked with letters TWI on the side of the tyre, or with symbols, such as A tyre is considered worn out when this wear indica- tor is flush with the tread. All-season or winter tyres improve performance in winter weather conditions.
Page 115
The emergency steel spare wheel is marked with Removing and stowing the wheel in a warning label on the wheel disc. The wheel is in- vehicles with sound system tended only for driving to the nearest specialist ga- rage. Removing the bass loudspeaker Inflate the temporary spare wheel to the highest prescribed pressure.
Changing the wheel and rais- WARNING ing the vehicle Risk of accident! · Insufficient tightening torque may cause the wheel to disengage while driving. What you should be mindful of · Excessive tightening torque can damage the threads and cause the rim to deform. Before changing Park the vehicle securely and secure it from roll- WARNING...
Turn the bolt a maximum of half a turn so that NOTICE the wheel does not come loose and fall off. Applies to the factory built or the Volkswagen Genu- Jacking points ine Accessory range anti-theft bolt. The jacking points are on the bottom of the vehicle's ·...
Label with the specified tyre pres- Function restriction sure values The system is unable to provide a warning in the event of a very rapid tyre pressure loss, e.g. sudden The sticker for storing tyre pressure readings is loca- puncture. ted on the centre body pillar on the driver’s side.
— Push the cover cap onto the wheel bolt to the stop. Full wheel frame Removing and installing the trim Applies to factory built or Volkswagen Genuine Ac- cessories trims. Removing Hang the clamps for removing the wheel trims Inflating the tyres to the specified pressure at the edge of one of the openings in the trim.
Storage space and interior equipment Emergency equipment Overview Emergency equipment in the luggage compartment Towing eye Bracket for removing the full wheel covers Jack with a sign and crank Wheelbrace Screwdriver The declaration of conformity is enclosed with the jack or the logbook folder. First aid kit location Interior equipment front Tool kit...
Storage compartment (depending on vehicle Storage pocket equipment): USB inputs — Space for wireless phone charging The USB inputs can only be used for charging. — USB inputs WARNING The USB inputs can be used for charging and for data transfer. ·...
Cup holder — If you cancel charging on the display, the charging process is deactivated. To reactive the charging process turn off and on the ignition. Overview Charging indicator The charging status is indicated by the colour of the CAUTION symbol in the status bar on the Infotainment screen.
Saving service work done (“Digital Service Plan”) Your authorised specialist garage saves the service work certificate in a central system. Volkswagen rec- ommends using services of a Volkswagen Partner. This transparent service history documentation al- lows your service work carried out to be reproduced any time.
Page 124
Ask an authorised specialist garage for information on your car service type. Therefore Volkswagen rec- Service work ommends using a Volkswagen Partner. The following information from an authorised spe-...
— Fuel filter work needed for your vehicle. Volkswagen recom- mends using services of a Volkswagen Partner. Al- — Transmission oil or transmission oil filter ternatively, refer to the erWin electronic repair and —...
We therefore recommend that all modifications, re- Natural leather / Leatherette / Suedia / Fabric pairs and technical alterations to the vehicle be car- NOTICE ried out by a Volkswagen Service Partner. · Remove any dirt as soon as possible. Volkswagen genuine parts ·...
It is recommended to treat door seals and win- provided for this purpose. dow guides with appropriate products from Volkswagen original accessories intended for this Infotainment screen purpose. These ensure that the protective paint — Remove any dirt from the screen using the clean- layer on the seals and window guides is not dam- ing agents designed for this purpose.
Page 128
Washing with a pressure washer Instructions for cleaning NOTICE Hand washing · Follow the operating instructions for the pressure — Wash the vehicle from top to bottom with a soft washer, in particular the instructions relating to sponge or wash mitt and plenty of water, if nec- the pressure and the spraying distance from the essary with additional suitable cleaning agents.
The underside is permanently protected by the fac- This and other information about your vehicle can be tory against chemical and mechanical effects. obtained from a Volkswagen Partner. — Have the protective coating checked by a special- The information in the vehicle technical documenta-...
10" Infotainment system: Car Service Settings Vehicle manufacturer Engine number Vehicle identification number (VIN) The engine number is embossed on the engine VIN screen block. VIN is displayed in the following Infotainment menu: Axle weights and loads Values shown are for the basic model without any special equipment.
Operating weight ing equipment. This includes the driver's weight of 75 kg, the weight of the operating fluids and the on- board tool kit and a min. 90% full fuel tank. Information about the operating weight The specification corresponds to the lowest possible operating weight without additional weight-increas- Operating weight Engine type...
— Emergency braking function (Front Assist) You are entitled to free and extensive information from Volkswagen as well as from third parties if they Under normal driving conditions, no data is recor- store your personal data, such as contractual assis- ded.
Page 133
This data is transferred to a third party exclusively at sent to Volkswagen together with the car identifica- your request, especially as part of using online serv- tion number. In addition the manufacturer is liable ices according to the settings defined by you.
Door handle with NFC technology HELLA GmbH & Co. KGaA Services provided by the manufacturer Rixbecker Straße 75 For online services provided by Volkswagen, the re- spective Volkswagen functions are described in 59552 Lippstadt a suitable place, e.g. in the service description itself...
Page 135
Examples of radio system labels Brunei Paraguay Brazil Malaysia Sierra Leone New Zealand United Arab Emirates Mexico The respective manufacturer hereby declares that the radio equipment listed below was in compliance with the essential requirements and other relevant regulations and laws at the time the vehicle was manufactured.
Page 136
England, Wales and Scotland Belarus See EU Declarations of Conformities at www.volks- BY/112 11.01..TP024 020 00007, TP024 020 wagen.com/generalinfo. 00008, TP024 020 00047, TP024 020 00059, TP024 030 00140, TP024 020 00687, TP024 020 00716, Argentina Ra.RU.21ИP01 C-8752, C-13277, C-13393, C-13823, C-14175, Bolivia C-14176, C-14387, C-14451, C-14520, C-14733, C-15807, C-16345, C-16741, C-17908, C-18005,...
Page 137
0148-15-7978, 0263-16-9946, Europe and countries that accept radio equipment 0278-15-7978, 0456-15-9946, 0646-13-5452, under European directives: See EU Declaration of 0716-15-3745, 0850-13-3745, 0918-14-5364, Conformity at www.volkswagen.com/generalinfo. 0939-14-2856, 0940-14-2856, 1140-12-2856, 1140-14-2856, 1202-14-6815, 1497-14-9946, Egypt 1498-14-9946, 1546-10-2886, 1690-15-5364, TAC.07021815923.WIR, TAC.24061918671.WIR, 1711-12-5364, 2115-15-6815, 2220-14-3745, TAC.24061918672.WIR, TAC.24062020438.WIR...
Page 145
Connect the The certificates can be found on the following web- equipment into an outlet on a circuit different from site: www.volkswagen.com/generalinfo. that to which the receiver is connected. Consult the Dilarang melakukan perubahan spesifikasi yang...
Apple Inc company. In addition to the warranty conditions for new — Bluetooth® technology is a registered trademark Volkswagen vehicles – in accordance with the pur- of Bluetooth SIG, Inc. chase contract – Volkswagen Partners guarantee — iPod®, iPad® and iPhone® are trademarks of Apple that the vehicles sold by them will be free from Inc.
Page 149
After the bodywork or paintwork has been repaired, your Volkswagen Partner will confirm the bodywork rusting warranty for the repaired part of the vehicle. LongLife Mobility Guarantee In many European markets, the Volkswagen Sales Partner provides an extensive LongLife Mobility Guarantee on new vehicles.
Index Automatic braking see Front Assist Automatic gearbox Numbers and symbols Manual changing gears with the shift paddles on the steering wheel 10" Infotainment system Manually changing gear with the selector lev- 12 volt vehicle battery 12V battery Automatic gearbox modes Fault 12V vehicle battery Charging...
Page 152
Specification First aid kit Temperature gauge Fog lights Troubleshooting Front Cooling system 54, 55 Rear Cruise control system Fogging 55, 56 Cup holder Force limiter Front Assist Front fog lights Front seats Daytime running lights Electrically controlled Digital instrument cluster Manually controlled Doors Front vehicle area...
Page 153
Notes on starting Leaving Home Lever High beam see Engine oil Turn signal Online services Wipers and washers My Volkswagen Connect Plus 82, 83 Lifting the vehicle Vehicle's health card Light Replace light bulbs Light bulbs Park Assist systems Front fog light – replacement...
Page 154
Passenger seat Blocked belt retractor Personal data 83, 130 Correct webbing Personalisation Fastening and unfastening User account safety Petrol Status screen Conditions for refuelling Seat ventilation Fuel tank capacity Seats Refilling Folding down Refuelling with other fuel ISOFIX Specified petrol Sitting safely Standards TOP TETHER...
Page 155
Washers see Wipers and washers Weight Technical data and specifications Wheels Vehicle dimensions Bolt cover caps Tips for economical driving Changing Tiptronic 87, 88 Flat tyre Tool kit Full-width wheel trim TOP TETHER Overview of tyre labelling Mounting retaining rings Pressure change Touchscreen operation Replacing...
Need help?
Do you have a question about the Virtus 2024 and is the answer not in the manual?
Questions and answers