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NCR 6932 User Manual

NCR 6932 User Manual

Compact alphanumeric keyboard
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User Guide
NCR Compact Alphanumeric (6932) Keyboard
Release 1.0
BCC5-0000-5222
Issue C

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Summary of Contents for NCR 6932

  • Page 1 User Guide NCR Compact Alphanumeric (6932) Keyboard Release 1.0 BCC5-0000-5222 Issue C...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Radio Frequency Interference Statements Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules.
  • Page 4 Voluntary Control Council For Interference (VCCI) International Radio Frequency Interference Statement Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
  • Page 5 If you do not have access to a computer, you may leave a voice message at: 1-800-528- 8658 (USA), or (International) +1-770-623-7400. When leaving a message, please provide a phone number and/or an email address so NCR can contact you if additional details are needed.
  • Page 6 • Description of the problem, including any system error codes, error condition, or guidance to the area of failure. The NCR Agent will provide you with a work order number, which serves as your Return Material Authorization (RMA). Please provide the RMA on the outside of the shipping box.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1: Product Overview Introduction Model Numbers 6932-6002 6932-6012/9602/9612 6932-6312 6932-9622 Features 32 Programmable POS Keys Keyboard Status Indicator Speaker Extra Ports Keylock Magnetic Stripe Reader Glide Pad Numeric Keypad Layout Double Wide/High Keys Double Key Error Detection...
  • Page 8 System Requirements Keyboard Connection Operating System Configuration Access Utility Applications Downloading the Utility Applications NCR Matrix Maker Utility Downloading the NCR Matrix Maker Utility Installing the NCR Matrix Maker Utility Launching the Matrix Maker Utility Understanding Menu Options File Keyboard Diagnostic Assigning Codes to a key using Key Code Updating Keyboard Configuration using a .dat file...
  • Page 9 Glide Pad is not working Keylock is not working Cleaning the Keyboard Cleaning the MSR MSR Cleaning and Treatment Cards MSR Treatment Card Cleaning and Treatment Frequency New MSR Existing MSR Appendix A: NCR 5932-66xx Windows Configuration Utility Overview Downloading the Windows Configuration Utility...
  • Page 10 viii Launching the Windows Configuration Utility Main Window Information View Control File Connect Connect and Get All Data Apply All Configuration and Key Mapping to Keyboard Exit Speaker Control Window Speaker Information Control Keyboard Configuration Window General Parameters Tab Blocking Keys Tab Control Programmable Key Window Description Table...
  • Page 11 Key Mapping Value Definition Window...
  • Page 12 Revision Record Issue Date Remarks Jan 2018 First Issue Feb 2022 Updated the keyboard cleaning procedure Sep 2023 Updated the NCR Matrix Maker Utility...

  • Page 13: Chapter 1: Product Overview

    Product Overview Chapter 1: Introduction The NCR Compact Alphanumeric (6932) Keyboard is a point–of–sale (POS) keyboard that provides maximum flexibility through its complete set of alpha, numeric and programmable function keys. It also provides superior compatibility through its support of the latest Object Linking and Embedding for Retail POS (OPOS) and JavaPOS to enable users to support the application and the operating system of their choice.

  • Page 14: Model Numbers

    Product Overview Model Numbers Product ID Description 6932-6002-9090 Compact Alpha USB Keyboard No Keylock, No MSR, No Glide Pad (Black) 6932-6012-9090 Compact Alpha USB Keyboard No Keylock, No MSR, GlidePad (Black) 6932-6312-9090 Compact Alpha USB Keyboard, Keylock, MSR, GlidePad. (Black)
  • Page 15 Product Overview 6932-6002 6932-6012/9602/9612...
  • Page 16 Product Overview 6932-6312 6932-9622...

  • Page 17: Features

    Product Overview Features This section provides information on available features for NCR Compact Alphanumeric (6932) Keyboard. Standard features • 32 Programmable POS function keys • Keyboard status LED indicator • Speaker • One extra USB port Optional features • 4-position key lock • 3-track ISO MSR •...

  • Page 18: 32 Programmable Pos Keys

    Product Overview 32 Programmable POS Keys The NCR Compact Alphanumeric (6932) Keyboard has 32 programmable keys that can be programmed to generate any standard keyboard key code. See Configuration page 25 for information on how to program the 32 POS keys. The highlighted area on the image below is the programmable key section.

  • Page 19: Speaker

    Product Overview Speaker The programmable speaker provides audible key clicks and error tones for feedback in both integrated and modular configurations. Keyboards are often located remotely from the POS terminal. Thus, an integrated keyboard speaker is important for maximum productivity. The following table shows the speaker characteristics.

  • Page 20: Keylock

    Product Overview Keylock The keyboard may include 4–position Keylock. The Keylock switch can be rotated between specific positions by using 3 keys. These keys provide differential access to keyboard functions. The following table explains the keyboard positions. Abbreviation Position Description Exception Allows customers or service representatives to perform low–level programming such...

  • Page 21: Magnetic Stripe Reader

    Product Overview Magnetic Stripe Reader The Magnetic Stripe Reader (MSR) is an optional feature that provides support for reading magnetically coded data cards. The NCR 6932 keyboards support a 3–track ISO MSR. Glide Pad The Glide Pad provides a mouse–type pointing device with left and right click buttons.

  • Page 22: Double Wide/High Keys

    1-10 Product Overview Double Wide/High Keys Several keys on the keyboard can accept optional key tips that cover two keys to produce double high or double wide keys. When a double-wide/high key tip is pressed, the keyboard firmware sends the key code for only one of the two keys. In the following image, the bar on the keys indicates that a double-wide/high keycap may be installed on the two adjacent keys.

  • Page 23: Double Key Error Detection

    Product Overview 1-11 Double Key Error Detection The highlighted areas on the image below have a double key error detection capability which generates an error tone when two or more keys are depressed within 18mS. Configuration on page 25 for information on how to enable or disable Double Key Error Detection.

  • Page 24: Ctrl, Alt, Del Protection

    1-12 Product Overview Ctrl, Alt, Del Protection The Ctrl, Alt, Del protection feature enables or disables the Ctrl+Alt+Del key combination. If Ctrl, Alt, Del protection is enabled, the keyboard recognizes Ctrl+Alt+Del key combination and sends the appropriate key code to the host system. If Ctrl, Alt, Del protection is disabled, the keyboard ignores the Ctrl+Alt+Del key combination.

  • Page 25: Chapter 2: Installation

    Installation Chapter 2: Environmental Conditions Physical Environment This section lists the physical and electrical environments required for the NCR Compact Alphanumeric (6932) Keyboard. Warning: Condensation may occur when keyboard is transferred from cold areas to warm areas during shipment. If condensation has occurred, ensure that the keyboard has undergone a drying process before its use.

  • Page 26: Electrical Environment

    2-14 Installation Electrical Environment Parameter Symbol Supply voltage to keyboard 4.75 V 5.25 V Supply current to keyboard 500 mA Supply voltage to USB Port 4.75 V 5.5 V Supply current to USB Port 100 mA Note: The user programmable speaker tone function on the USB keyboards is not supported when the keyboard is connected to a standard PC.

  • Page 27: Dimensions

    Installation 2-15 Dimensions Weight Keyboard – 1.1 kg (2.39 lb.)

  • Page 28: Cable Connection

    The keyboard also provides an additional USB port for Standard A plugs to connect low powered USB peripheral devices. The following NCR cables can be used to establish connection between the NCR Compact Alphanumeric (6932) Keyboard and the POS terminal. Part Number...
  • Page 29 Installation 2-17 To connect a cable to the keyboard, perform the following steps: 1. Remove the screw securing the Cable cover and then remove the cover from the keyboard. 2. Connect the cable to the appropriate USB port and route the cable out of the keyboard through the cable management features.

  • Page 30: Keyboard Connectors And Pin Outs

    2-18 Installation Keyboard Connectors and Pin Outs The NCR 6932-xxxx keyboard communicates through a USB interface and provides two USB ports located on its bottom side: • USB type A port— connection for a +5 V, 100 mA USB peripheral device • USB type B port—connection for a POS terminal Signal Name +5V DC Power Supply...

  • Page 31: Key Tips And Lens Accessories

    Installation 2-19 Key Tips and Lens Accessories Key tip and lens accessories are included with each NCR 6932 Keyboard. Keyboard Model Accessories 6932-6002 • (1) key check sheet • (1) 2x1.25-inch key tip 6932-6012 • (1) 2X1.25-inch key lens 6932-6312 • (32) 1x 1.25-inch key lenses...

  • Page 32: Key Check Sheet

    2-20 Installation Key Check Sheet The key check sheet included with the keyboard provides labels for customized keys on the keyboard. Tip: When placing labels on the key tips, make sure that the key tip is clean and dry. Use tweezers to precisely position the labels on the key tips.

  • Page 33: Key Tip

    Installation 2-21 Key Tip The 2x1.25 key tip is used when two vertical adjacent POS function keys are configured into a Double High Key. See Configuration on page 25 for information on how to configure a Double High Key. Installing a Key Tip Place the Key Tip over its position on the keyboard and press the key until it snaps into place.
  • Page 34 2-22 Installation Insert the hands of the removal tool under each side of the Key Tip and carefully pull the tool upward until the Key Tip pops off its retainer clips.

  • Page 35: Key Lenses

    Installation 2-23 Key Lenses Key Lenses protect labels on key tips. Installing a Key Lens Position the Key Lens over the Key Tip and then gently press the lens until it snaps and locks into place. Note: The snaps on the lens must be aligned with the indentations on the key tip. Removing a Key Lens Using your fingers, unsnap one side of the Key Lens from the Key Tip and then the other side.

  • Page 36: Powering Up The Workstation

    2-24 Installation Powering up the Workstation Caution: Before plugging in the keyboard, make sure to turn off the PC or POS terminal. “Hot plugging” can result in damage to the PC or POS terminal due to the increased power requirements of the keyboards. 1.

  • Page 37: Chapter 3: Configuration

    Configuration Chapter 3: System Requirements Before configuring the NCR Compact Alphanumeric (6932) Keyboard, ensure that it is connected to the POS terminal and ensure that the requirements listed below are met. Keyboard Connection The NCR Compact Alphanumeric (6932) Keyboard requires a high–speed or full–speed USB port for connection.

  • Page 38: Configuration Access

    3-26 Configuration Configuration Access Utility Applications The following Utility Applications can be downloaded, as appropriate for Operating System, and used to configure the NCR 6932-6xxx Compact Alphanumeric keyboard. Operating Utility Application Description System Windows Windows Command Line A command line tool that updates...
  • Page 39 Note: The NCR 5932-66xx Windows Configuration Utility has similar functions with the NCR Matrix Maker and can also be used for the NCR 6932-6xxx keyboards. See the NCR 5932-66xx Windows Configuration Utility for more information.

  • Page 40: Downloading The Utility Applications

    2. Select Retail Support Files (Drivers, Firmware, Operating Systems, Platform Software (OPOS/JavaPOS), BIOS, etc.). 3. Select NCR RealPOS and SelfServ Peripherals (Firmware, Drivers, Utilities). 4. Select Keyboards. 5. Select 6932–6xxx USB Compact Alpha. 6. As appropriate for the Operating System, select the Utility file to download.

  • Page 41: Ncr Matrix Maker Utility

    Configuration 3-29 NCR Matrix Maker Utility The NCR Matrix Maker Utility provides programming capabilities to set the function of each key in the keyboard. It supports the Compact Alpha and 64–Key keyboard models.

  • Page 42: Downloading The Ncr Matrix Maker Utility

    1. Go to https://www5.ncr.com//support/support_drivers_patches.asp. 2. Select Retail Support Files→NCR RealPOS and SelfServ Peripherals→Keyboards and select any of the following: • 6932-2xxx (USB 64-Key, PS/2 64-Key) • 6932-6xxx (USB Compact Alpha) 3. Select the NCR Matrix Maker Utility to start downloading the zipped file.

  • Page 43: Installing The Ncr Matrix Maker Utility

    Installing the NCR Matrix Maker Utility To install the NCR Matrix Maker Utility, follow these steps: 1. Run the NCR Matrix Maker installer. The NCR Matrix Maker setup is displayed. 2. At the welcome screen, select Next. The following window is displayed.

  • Page 44: Launching The Matrix Maker Utility

    Configuration Launching the Matrix Maker Utility 1. To launch the Matrix Maker Utility, do any of the following: • Select NCR Matrix Maker from the Start menu. • Select the Matrix Maker shortcut icon. The application displays the Keyboard Models window.
  • Page 45 Configuration 3-33 2. Select the keyboard to be programmed, and then select OK. The application displays the main window and a virtual keyboard. Note: To know the assigned codes to a key, hover the mouse pointer over the key. The Code Legend panel displays the codes.

  • Page 46: Understanding Menu Options

    3-34 Configuration Understanding Menu Options This section provides information on the functions of each menu option in the Matrix Maker Utility. For more information, refer to the following sections: • File on the facing page • Keyboard on page 36 • Diagnostic on page 38...

  • Page 47: File

    Configuration 3-35 File This menu provides the following options: • New • Category—displays the Keyboard Category window. • Keymap—refreshes the Matrix Maker utility and creates a new keymap. • Open—imports a Matrix Maker settings file ( .dat Note: An error may occur if the version of the selected file is higher than the version supported by the currently installed Matrix Maker Utility.

  • Page 48: Keyboard

    3-36 Configuration Keyboard This menu provides the following options for configuring the keyboard. • Update Whole Keyboard—sends the settings of the entire keyboard, which includes the settings of the MSR, Keyboard, and Key Mapping. • Update Key Mappings—sends the Key Map settings to the keyboard. •...
  • Page 49 Configuration 3-37 Note: Disable the auto detection of blocking keys before defining the blocking keys options. The blocking keys option is only applicable when the auto detection of blocking keys option is disabled. When the auto detection of blocking keys option is enabled, the keyboard firmware during keyboard operation dynamically defines the options.

  • Page 50: Diagnostic

    3-38 Configuration Diagnostic • Enter Test Mode—displays the position of the key when the key is pressed. Note: If the keyboard provides the Keylock feature and the Repeat Enable option is activated, the application continuously outputs the Keylock position to the terminal. To stop this continuous output, press any other key.

  • Page 51: Assigning Codes To A Key Using Key Code

    Configuration 3-39 Assigning Codes to a key using Key Code Using the Key Code feature, up to 256 codes can be mapped to a single key position. Caution: When assigning codes using the Key Code feature, remember the following restrictions: •...
  • Page 52 3-40 Configuration To assign codes to a key using the Key Code feature, follow these steps: 1. Select the key to program, and then select Key Code. The application displays the following window. The Key Code window enables the user to assign each key with custom codes. •...

  • Page 53: Updating Keyboard Configuration Using A .Dat File

    Configuration 3-41 Updating Keyboard Configuration using a .dat file The keyboard can be updated using a file that is generated using Matrix Maker. .dat For more information about generating files, refer to Saving the Keyboard Matrix .dat the previous page. To update the keyboard configuration using a file, follow these steps: .dat...

  • Page 54: Windows Command Line Configuration Utility

    • DAT file name – indicates the file name of the keymap configuration file to be installed to the keyboard. This file is created using the NCR Matrix Maker. 5. The window displays a command line to indicate a successful keymap update.

  • Page 55: Windows Gui Firmware Update Utility

    Configuration 3-43 Windows GUI Firmware Update Utility 1. Connect the keyboard to a USB port. 2. Locate the file specified during the Utility download. HY_USB_FD.exe 3. Double-Click the file to run and open the utility. The main window HY_USB_FD.exe displays and automatically detects the keyboard. 4.

  • Page 56: Windows Command Line Firmware Update Utility

    1. Open a Command Prompt window as an Administrator. Right-click on a Command Prompt shortcut→select Run As Administrator→select Yes. 2. Navigate to the directory where the file is located. HY-FirmwareUpdate.exe 3. At the command prompt, enter the following command: NCR-FirmwareUpdate.exe 1 <firmware file path>...

  • Page 57: Linux Command Line Flash And Configuration Update Utility

    Configuration 3-45 Linux Command Line Flash and Configuration Update Utility The Linux Command Line Flash and Configuration Update Utility gets the current keyboard firmware version and installs firmware and keymap updates to the keyboard using a command prompt. This utility has two versions, for a 32-bit system and a 64-bit system, make sure to use the correct version for your system.

  • Page 58: Keyboard Physical Layout

    3-46 Configuration Keyboard Physical Layout The NCR Compact Alphanumeric (6932) Keyboard has the following physical layout: • Default Configuration—uses a double–wide zero key • Optional Configuration—uses two single–wide zero keys (“0” and “00”) • Target Customization Configuration(6932-9622) - two double-wide and two...

  • Page 59: Target Customization Configuration (6932-9622)

    Configuration 3-47 Target Customization Configuration (6932-9622)

  • Page 60: Key Position Number

    3-48 Configuration Key Position Number The key position number is based on the IBM PS/2® keyboard standard key position number. However, keys P1–P31 and N1–N7 are unique in the NCR Compact Alphanumeric (6932) Keyboard.

  • Page 61: Factory Default Setting

    • NCR Matrix Maker • NCR 5932-66xx Windows Configuration Utility Hardware Keyboard Operation To reset the keyboard to its factory default state using hardware keyboard operation, perform the following steps: 1. Set Key Lock to the "L" position.

  • Page 62: Chapter 4: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Chapter 4: Safety Reminders Carefully follow these safety requirements before servicing the keyboards. • The keyboard does not contain any user serviceable parts and should only be serviced by a qualified service technician. • Before servicing the keyboard, plug your ground strap into a proper grounding outlet.

  • Page 63: Troubleshooting The Keyboard

    Maintenance and Troubleshooting Troubleshooting the Keyboard NCR offers both on–site and mail–in service for the keyboard. Before calling for service or mailing in your unit for repair, read the following troubleshooting tips to ensure the keyboard needs repair. These tips include actions that can be used to correct specific problems without the aid of a trained technician.

  • Page 64: Numeric Keypad Is Returning Wrong Keys

    Maintenance and Troubleshooting 4-52 Numeric keypad is returning wrong keys Probable Cause Solution The numeric keypad is Configure the keyboard numeric keypad for not set up correctly. either calculator or telephone layout. The keyboard is Call for service. defective. Speaker is not working Probable Cause Solution The speaker function is...

  • Page 65: Glide Pad Is Not Working

    4-53 Maintenance and Troubleshooting Glide Pad is not working Probable Cause Solution The glide pad cable is not Call for service. connected to the glide pad. The glide pad is defective. Call for service. Keylock is not working Probable Cause Solution The keylock ribbon cable Call for service.

  • Page 66: Cleaning The Keyboard

    Maintenance and Troubleshooting 4-54 Cleaning the Keyboard Warning: Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners (powders), or abrasive cleaning materials (scrub brush, scouring pad). Do not use any other type of cleaners such as vinegar, solvents, degreasers, or ammonia-based cleaners.

  • Page 67: Cleaning The Msr

    Maintenance and Troubleshooting Cleaning the MSR MSR Cleaning Cards and MSR Treatment Cards may be purchased from NCR-Direct at http://www.ncr-direct.com. Customers who are participating in the NCR Partnership Services Program can also purchase cards through NCR Services using the NCR Part Numbers.

  • Page 68: Cleaning And Treatment Frequency

    Maintenance and Troubleshooting 4-56 Cleaning and Treatment Frequency New MSR Prior to placing in operation, the MSR device should be swiped with the MSR Treatment Card. Existing MSR An existing MSR should be cleaned using an MSR Cleaning Card before treating it with a MSR Treatment Card.

  • Page 69: Overview

    NCR Matrix Maker. This utility application is used to configure NCR 5932-66xx keyboards but can also be used for the NCR 6932-6xx keyboards. Note: The preferred Utility application tool for the NCR 6932 keyboards is the NCR Matrix Maker. The Windows Configuration Utility support in the NCR 6932 keyboard is intended for backward compatibility for those who have NCR 5932 keyboards and are planning to replace them with the NCR 6932 keyboards.

  • Page 70: Downloading The Windows Configuration Utility

    2. Select Retail Support Files (Drivers, Firmware, Operating Systems, Platform Software (OPOS/JavaPOS), BIOS, etc.). 3. Select NCR RealPOS and SelfServ Peripherals (Firmware, Drivers, Utilities). 4. Select Keyboards. 5. Select 5932–66xxx. 6. Select the Windows Configuration Utility version 1.32 file to download.

  • Page 71: Launching The Windows Configuration Utility

    NCR 5932-66xx Windows Configuration Utility A-59 Launching the Windows Configuration Utility 1. Locate and double-click the file to run the sjkbcfg105_P0343_win32.exe Windows Configuration Utility. The 105 USB POS Keyboard configuration main window displays. 2. Refer to the following sections for functions and descriptions of the Windows Configuration Utility interface: •...

  • Page 72: Main Window

    A-60 NCR 5932-66xx Windows Configuration Utility Main Window The Windows Configuration Utility Main Window provides the following fields to display the keyboard status and access keyboard configuration settings: • Information • View • Control • File • Connect • Connect and Get All Data •...

  • Page 73: Information

    NCR 5932-66xx Windows Configuration Utility A-61 Information The configuration software automatically obtains data from the keyboard when connected and displays it in the Information section of the main window. • Application Information—indicates the current version of application and the name of the manufacturer.

  • Page 74: View

    A-62 NCR 5932-66xx Windows Configuration Utility View The View section of the main window displays and permits access to the following keyboard utilities. Speaker Control Select the Speaker control checkbox to activate the Speaker control window. Deselect the checkbox to hide the Speaker control window. For more information, see...
  • Page 75 NCR 5932-66xx Windows Configuration Utility A-63 Sentinel Table Select the Sentinel Table checkbox to activate the Sentinel Table window. Deselect the checkbox to hide the Sentinel Table window. For more information, see Sentinel Table Window on page 79. Key Mapping Table Select the Key Mapping Table checkbox to activate the Key Mapping Table window.

  • Page 76: Control

    A-64 NCR 5932-66xx Windows Configuration Utility Control The Control section of the main window permits users to view, set, and reset the keyboard mode. Get Keyboard Status Select Get Keyboard Status to view the current keyboard status. Repeat To set the program to read the keyboard status every second, select the Repeat checkbox before selecting the “Get Keyboard Status”...
  • Page 77 NCR 5932-66xx Windows Configuration Utility A-65 Reload Configurations and Key Mapping from Keyboard Select Reload configurations and key mapping from keyboard to prompt the program to read all the keyboard configurations and key mappings from keyboard. Reset Keyboard to Factory Default State Select Reset keyboard to factory default state to reset the keyboard to its factory default state.

  • Page 78: File

    A-66 NCR 5932-66xx Windows Configuration Utility File The File section of the main window permits users to browse and save different keyboard files. Browse Select the (“browse”) button to locate a configuration data file from the POS terminal. Save Select Save to save the current configurations and key mappings to the specified file.

  • Page 79: Connect

    NCR 5932-66xx Windows Configuration Utility A-67 Connect Select Connect to detect NCR 6932 Keyboard. If NCR 6932 Keyboard is not detected, the “Not Found Keyboard” message is displayed.

  • Page 80: Connect And Get All Data

    A-68 NCR 5932-66xx Windows Configuration Utility Connect and Get All Data Select Connect and Get All Data to detect NCR Compact Alphanumeric (6932) Keyboard and to obtain all configurations and key map data.

  • Page 81: Apply All Configuration And Key Mapping To Keyboard

    NCR 5932-66xx Windows Configuration Utility A-69 Apply All Configuration and Key Mapping to Keyboard Select Apply all configuration and key mapping to keyboard to apply all the set parameters to the keyboard. The parameters that users set are only applicable until the POS terminal shuts down.

  • Page 82: Exit

    A-70 NCR 5932-66xx Windows Configuration Utility Exit Select Exit to close the Windows Configuration utility.

  • Page 83: Speaker Control Window

    NCR 5932-66xx Windows Configuration Utility A-71 Speaker Control Window Speaker Information Control Code The Control Code field permits users to change Speaker Control parameters such as frequency, volume and duration of key–click sound, error beep sound, and immediate tone generations.

  • Page 84: Control

    A-72 NCR 5932-66xx Windows Configuration Utility Note: The Sound Error Tone control code takes no parameters and disregards the inputs for the frequency, volume, and duration parameters. When received by the keyboard, it initiates an error tone with pre–configured frequency, volume, and duration.

  • Page 85: Keyboard Configuration Window

    NCR 5932-66xx Windows Configuration Utility A-73 Keyboard Configuration Window This window provides the following tabs and control buttons that permit keyboard configuration modifications: • Page 1 —General Parameters Tab • Page 2 — Blocking Keys Tab • Control • Get Keyboard Configuration...

  • Page 86: General Parameters Tab

    A-74 NCR 5932-66xx Windows Configuration Utility General Parameters Tab This tab permits users to define options for the following parameters: • Keylock data mode • Numeric keypad layout • Double key error detection • Auto detection of blocking keys • Speaker control parameters •...

  • Page 87: Blocking Keys Tab

    NCR 5932-66xx Windows Configuration Utility A-75 Blocking Keys Tab This tab permits users to define options for blocking keys. Note: Disable the auto detection blocking keys before defining the blocking keys options. The blocking keys option is only applicable when the auto detection of blocking keys option is disabled.

  • Page 88: Control

    A-76 NCR 5932-66xx Windows Configuration Utility Control Get Keyboard Configuration Select Get Keyboard configuration to prompt the program to read and display the current keyboard configuration. Set Keyboard configuration Select Set Keyboard configuration to apply the set configuration to the keyboard. The keyboard configuration that is set is only applicable until the POS terminal shuts down.

  • Page 89: Programmable Key Window

    NCR 5932-66xx Windows Configuration Utility A-77 Programmable Key Window Description Table The Description Table displays modifier keys and usage codes for the 32 POS specific programmable keys. The Right Modifier keys and Left Modifier keys sections of the description table permit users to select the combination of modifier keys (GUI, Alt, Shift, and Ctrl).

  • Page 90: Control

    A-78 NCR 5932-66xx Windows Configuration Utility Control Get Programmable key Select Get Programmable key to prompt the program to read and display the current programmable keys information. Set Programmable key Select Set Programmable key to apply the set programmable keys information to the keyboard.

  • Page 91: Sentinel Table Window

    NCR 5932-66xx Windows Configuration Utility A-79 Sentinel Table Window Warning: Warning: This section is for advanced users and developers. Improper settings may cause an unexpected keyboard operation. Description Table The left side of the Description Table displays the offset address and the length of MSR and keylock sentinels.

  • Page 92: Control

    A-80 NCR 5932-66xx Windows Configuration Utility Control Get Sentinel Table Select Get Sentinel Table to prompt the program to read the sentinel table from keyboard and display it on the table window. Set Sentinel Table Select Set Sentinel Table to apply the set sentinel information to the keyboard. The sentinel information that is set is only applicable until the POS terminal shuts down.

  • Page 93: Key Mapping Table Window

    NCR 5932-66xx Windows Configuration Utility A-81 Key Mapping Table Window Warning: Warning: This section is for advanced users and developers. Improper settings may cause an unexpected keyboard operation. Description Table The Description Table displays the key mapping status of key matrix table in the keyboard.
  • Page 94 A-82 NCR 5932-66xx Windows Configuration Utility Set Key Mapping Table Select Set Key mapping table to apply the set key mapping information to the keyboard. The key mapping information that is set is only applicable until the POS terminal shuts down. The key mapping information returns to its original value when the POS terminal reboots.

  • Page 95: Keyboard Window

    NCR 5932-66xx Windows Configuration Utility A-83 Keyboard Window The Keyboard window provides the following information and functions to configure the keyboard: • View Option • Numeric Option • Information • Control • Double High Key Configuration...

  • Page 96: View Option

    A-84 NCR 5932-66xx Windows Configuration Utility View Option The View Option section provides the following view modes: • Key position number—displays the keyboard layout with key position number on each cap. The key position number always keeps its original position regardless of key mapping modifications.
  • Page 97 NCR 5932-66xx Windows Configuration Utility A-85 Single–Wide Zero • Layout—displays the keyboard layout with the key name on each cap. The key name changes depending on the key mapping modifications.
  • Page 98 A-86 NCR 5932-66xx Windows Configuration Utility • Usage ID—displays the keyboard layout with Usage ID value on each cap. The Usage ID value changes depending on the key mapping modifications. Double–Wide Zero Single–Wide Zero...

  • Page 99: Numeric Option

    NCR 5932-66xx Windows Configuration Utility A-87 Numeric Option The View Option section permits users to set the numeric pad mode and the “0” configuration.
  • Page 100 A-88 NCR 5932-66xx Windows Configuration Utility Numeric Pad Mode Select one of the following numeric pad modes: • Telephone—sets the numeric pad in a telephone keypad layout mode. • Calculator—sets the numeric pad in a calculator keypad layout mode.
  • Page 101 NCR 5932-66xx Windows Configuration Utility A-89 Zero Configuration Select one of the following zero configuration modes: • Single–Wide Zero—sets the key positions #99 and #N7 as two separate single–wide keys. This option sets the keyboard to generate separate key codes from each key.
  • Page 102 A-90 NCR 5932-66xx Windows Configuration Utility • Double–Wide Zero—sets the key positions #99 to “0” and #N7 to “undefined” for a double–wide key. Note: This option only works when the auto detection of blocking keys option is disabled. The configuration software automatically disables the auto detection of blocking keys option.

  • Page 103: Information

    NCR 5932-66xx Windows Configuration Utility A-91 Information This field displays the HID usage ID value of the selected key. This field displays the key name of the selected key. It permits users to change the key name and the usage ID value through the following steps: 1.

  • Page 104: Control

    A-92 NCR 5932-66xx Windows Configuration Utility Control Apply Select Apply to set key mapping information to the keyboard. The following configurations are also applied to the keyboard: • Programmable keys information for the upper 32 programmable POS keys • Calculator and telephone numeric keypad layout •...

  • Page 105: Double High Key Configuration

    NCR 5932-66xx Windows Configuration Utility A-93 Double High Key Configuration Users can configure the 32 POS keys, P0–P31, located in the upper section of the keyboard layout, as either double height key or single height key. To configure the POS keys into single height or double height, perform the following steps: 1.
  • Page 106 A-94 NCR 5932-66xx Windows Configuration Utility 2. Select one of the following key blocking pattern: • 0000—Defines the keys on the row as four single–height keys. • 100—Defines the upper two keys on the row as one double–height key and the lower two keys on the row as two single–height keys.
  • Page 107 NCR 5932-66xx Windows Configuration Utility A-95 • 001—Defines the lower two keys on the row as one double–height key and the upper two keys on the row as two single–height keys. • 11—Defines the upper two keys on the row as one double–height key and the...
  • Page 108 A-96 NCR 5932-66xx Windows Configuration Utility Key Mapping Value Definition Window The Key Mapping Definition Window displays the hexadecimal table value, HID usage ID and the key (usage) name of each key.

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