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GW04 GATEWAY Dual Band 2.4/5GHz INSTRUCTIONS...
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Welcome Thank you for choosing EMBER Smart Heating by EPH Controls. We hope you enjoy using it as much as we did developing it! Controlling your heating anywhere, anytime is only a few simple steps away. In this booklet, we will provide a step by step guide to setting up the EMBER Smart Heating Control app and its associated hardware.
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Download the EMBER App Page 12 Set up the EMBER App Page 19 Initial Setup Page 22 Pairing your GW04 Gateway to the 2.4/5GHz Wi-Fi (Android) Page 25 Pairing your GW04 Gateway to the 2.4/5GHz Wi-Fi (iOS) Page 29 Home setup Page 35...
Getting started WiFi Requirement Device Operating System The SSID of the Wi-Fi should not be 1) Apple iOS 11.0 or later. hidden when pairing the gateway to 2) Android OS 5.1 Lollipop or later. the router. Positioning of the gateway The Gateway can only support 2.4GHz and 5GHz wireless routers.
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White LED on Gateway RF connection established Resetting the GW04 Gateway Resetting the GW04 will clear the RF connection only. There is a reset button as seen in above diagram. • Use a ballpoint pen to access the button within the housing.
Important Notes • If you encounter problems during the Wi-Fi pairing process: - Restart your phone. - Close backround apps. - Restart your Wi-Fi router. • For iOS devices Local Network and Location permission is required. • If you are using a VPN, this must be disabled during the pairing process.
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Note: It is possible to pair up to four R_7-RF programmers to a GW04 Gateway. If multiple R_7-RF programmers are paired to the same Gateway r2, r3 or r4 may appear on the screen.
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‘CONNECT’ will ash on the screen momentarily and the RF16 will return to normal operation. The GW04 and RF16 will now pair. The white light on the GW04 will stop ashing and will become solid. Note: It is possible to pair one RF16 to a GW04 Gateway.
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RF connections so there is no need to carry out the steps in this section. The RF1B needs to have to the HUB light illuminated to pair to a GW04. If the HUB light is active, please skip to step 1. If the HUB light is not illuminated, please follow ‘Making a HUB receiver’...
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Press and hold the RF connect button until the white RF LED begins to ash. On the UFH10-RF: When successful ‘r01’ and ‘CONNECTED’ will appear on the screen. to con rm pairing and to return to normal operation. Press Note: It is possible to pair one UFH10-RF to a GW04 Gateway.
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Download the EMBER App 1. Go to the Apple App Store on your iPhone or the Google Play Store on your Android device and download the EMBER Smart Heating Control App. QR codes to the download links are below.
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Set up the EMBER App 2. Once EMBER has been installed, open it. 3. Select ‘Create an account’.
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4. Enter your email address. 5. Con rm your email address. 6. Accept the Terms & Conditions.
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Set up the EMBER App (Continued) 7. A confirmation email will arrive to your inbox from EMBER. This can take up to 2 minutes. If you do not receive the email, please search your Junk / Spam email folder. Note: If you are using a company email address the registration may be blocked by your company email...
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9. Return to the EMBER App and enter your 6 digit code.
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Set up the EMBER App (Continued) 10. Enter your First name. 11. Enter your Last name. 12. Enter your Password. (Minimum 8 characters - including lowercase, uppercase and number). 13. Confirm your Password. 14. Enter your Phone Number. (Optional)
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15. You will be returned to the sign in screen where you can enter your email address and password. 16. Press ‘Sign in’ .
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Set up the EMBER App (Continued) 17. Choose ‘Allow’ if you would like the EMBER App to send you noti cations.
Initial Setup 1. Press ‘Wi-Fi Setup’ and you will be directed to the Wi-Fi Setup screen. If the Wi-Fi light on the gateway is solid green you can go directly to the Gateway Code option. If you have received an invite code, press ‘Invite Code’...
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Initial Setup (Continued) 2. If you are an installer select the ‘Installer’ option. If you are the Home owner select the ‘Home owner’ option. Note: If you select “Installer” you will set the system up as normal, you can then invite the Home owner. When the Home owner uses the invite code you will be removed from the system and they will take over.
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3. On the ‘Your System’ screen, you must choose the black GW04 Gateway.
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Pairing your GW04 gateway to your 2.4/5GHz Wireless Internet (Android Note: 1. Ensure your mobile device is Location permission is connected to the same Wi-Fi required on devices running network that the gateway Android 9 or above. This will will be connected to. This will...
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2. Enter the Wi-Fi password. On the GW04 Gateway: Hold the Wi-Fi connect button for 5 seconds. The green light will begin to flash. On your mobile device: Immediately press ‘Continue’ . 5. A pop up dialog box will appear to connect you to a temporary Hotspot connection.
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Pairing your GW04 gateway to your 2.4/5GHz Wireless Internet (Android (Continued) 6. If pairing is unsuccessful, please repeat steps 3 and 4. 7. The Gateway now needs to be paired with your EMBER App. 8. Enter the Gateway code located on the gateway housing.
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Pairing your GW04 gateway to your 2.4/5GHz Wireless Internet ( Note: 1. Ensure your mobile device is Location and Local network connected to the same Wi-Fi permission is required on network that the gateway devices running iOS 13 or will be connected to. This will above.
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Pairing your gateway to your 2.4/5GHz Wireless Internet ( (Continued) On the GW04 Gateway: Hold the Wi-Fi connect button for 5 seconds. The green light will begin to ash. On your mobile device: Immediately press ‘Continue’ . 5. A pop up dialogue box...
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6. Press “OK”. You will be redirected to your iOS Wi-Fi Hotspot Connection settings page. Go to Wi-Fi Please select the WiFi with name: settings. EPH-TS_xxxx, and click Connect. 7. An EPH-TS Hotspot will appear. Tap to select this network. 8.
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Pairing your gateway to your 2.4/5GHz Wireless Internet ( (Continued) 9. Press ‘Continue’ on the EMBER App. 10. When the Gateway is successfully connected the light will be solid green and the EMBER App will bring you to the Gateway Code screen. Synchronising can take up to 3 minutes.
Home Setup Home Setup appears on the Screen. 1. Enter the Home name. 2. Enter the Zone names. (It is not possible to rename a Hot Water zone.) 3. Press ‘Save’ to continue. Note: It is recommended to use unique zone names if you are planning to use a third party voice control or smart speaker system.
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Home Setup (Continued) 4. Enter the postcode or your address to set the location of your home. 5. Press ‘Save’ .
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6. The Invite Users screen will appear. 7. To allow additional users access to the EMBER home, enter their name and email address here. Press ‘Invite’ .
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Home Setup (Continued) 8. A summary con rming the changes that you have made is displayed. 9. Press ‘Tutorial’ to view the tutorials. 10. Press ‘Skip’ to complete Home Setup. Note: You can access the tutorials from the setting menu burger menu in the EMBER App.
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11. The Home screen will appear. If you have multiple zones, you will see a zone list with the relevant number of zones. Note: You can boost or change the mode of multiple zones on the zone overview screen by pressing mode or boost at the bottom of the screen.
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Home Setup (Continued) 12. Select one of the zones on the Home screen to access zone control.
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Home Menu Group Zones When this is set to On it will allow you to drag multiple zones into one group. Once this is done you can activate boost and change mode for all of these zones at once. Frost Protection This will activate frost protection for the system.
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Zone control diagram Home name Location & Weather Current zone Target name temperature Temperature Temperature adjustment adjustment ‘Up’ ‘Down’ Current temperature Tap here for schedule Current mode Press and hold for quick ‘Zone On’ boost indicated with orange glow Zone Index Operating mode Boost function...
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