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Troubleshooting
Camera/computer communications
If...
The computer does
not communicate
with the camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
LCD screen messages
If...
Memory card
requires
formatting
Memory card
cannot be read
(Please format
memory card or
insert another
memory card)
32
Try one or more of the following
■
Visit www.kodak.com/go/c610support.
■
Turn on the camera (see
■
Install new batteries (see
■
Connect the USB cable to camera and computer port (see
■
Install the software (see
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
■
Disconnect the USB cable. Close all open applications. Re-install the
software (see
page
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
Try one or more of the following
■
Insert a new card (see
Caution: Formatting a card deletes all pictures and videos,
including protected files.
page
2).
page
1) or charge rechargeable batteries.
page
26).
page
26).
26).
page
26).
page
3) or format the card
www.kodak.com/go/support
page
27).
(see page
21).
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