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IDEAL HP290 Installation & Maintenance

Monobloc heat pump
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INSTALLATION
& MAINTENANCE
HP290 MONOBLOC HEAT PUMP SYSTEM
for Installation
& Maintenance
When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance
specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
For the very latest copy of literature for specification and maintenance practices visit our website idealheating.com
where you can download the relevant information in PDF format.
April 2024
UIN 240080 A01
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Summary of Contents for IDEAL HP290

  • Page 1 When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
  • Page 2 NOTES FOR THE INSTALLER For any technical queries please contact the Ideal installer helpline : 01482 498663 WEEE DIRECTIVE 2012/19/EU Waste Electrical and Electronic Equipment Directive • At the end of the product life, dispose of the packaging and product in a corresponding recycle centre.

  • Page 3: Table Of Contents

    9.1 Fault Help ...........................................91 Appendix ..........................................118 1.1 System Schematics ......................................118 1.2 Pump Pressure Curves ....................................127 1.3 R290 Outdoor Unit Wiring without Indoor Unit ..............................130 1.4 HP290 Cascade wiring .....................................135 TABLES Table 1 Data - Heat Pump Outdoor Unit .................................9 Table 3 Heat Pump Air Flow minimum dimensions ...............................10...
  • Page 4 Figure 50. Antifreeze Installation Recommendations ..............................51 Figure 51. Auto Air Vent Dust Cap ....................................52 Figure 52. Types of HP290 Control Box which require DIP Switch S2 Position 1 to be set to ON ................53 Figure 53. HP290 Monobloc (Access to Outdoor Control PCB) ..........................54 Figure 54.
  • Page 5 Figure 63. Front Panel Removal ....................................87 Figure 64. XT1 Connector ......................................96 Figure 65. Indoor PCB (Section view) ..................................99 Figure 66. XT1 Connector ......................................101 Figure 67. Main Control Circuit Board (Outdoor) ..............................116 Figure 68. Refrigerant Circuit Diagram ..................................129 Figure 69. R290 Outdoor unit wiring diagram ................................130 Installation and Maintenance...

  • Page 6: Section 1 - General

    This is an original manual and must not be modified or • The heat pump must be transported and stored in an upright translated without the expressed permission of Ideal Heating. position. When still in the packaging, the product and surrounding area should be kept clear of ignition sources This document applies to the installation and maintenance of the and should be handled with caution.

  • Page 7: Regulations

    General installed in a domestic household with a sealed heating system. Water supply - specification for indirectly heated BS EN 12897:2016 The Ideal HP290 setup parameters do not provide a cooling (+A1:2020) unvented (closed) storage water heaters function. The Heat Pump takes heat from ambient outdoor air for transfer into domestic hot water or a space heating system.

  • Page 8: System Configurations

    Section 1 - General 1.5 SYSTEM CONFIGURATIONS Option 2: HP290 Monobloc Air Source Heat Pump The basic HP290 Heat Pump configurations are illustrated in Figure 1. HP290 Control Box For further information on available HP290 accessories, refer to Heat Pump DHW Cylinder Section 3.1 System Combinations on page 24.

  • Page 9: Section 2 - Product Information

    Applicable ErP energy efficiency labels are supplied with each of the products. A separate ErP product fiche document is provided with the HP290 Heat Pump. If a HP290 Cylinder product is installed, refer to Table 5 to Table 7 within this document for the cylinder product fiche.

  • Page 10: Table 3 Heat Pump Air Flow Minimum Dimensions

    Section 2 - Product Information 2.2.1 Dimensions and Clearances ᘐ CAUTION: The product is not to be obstructed by any surrounding objects or surfaces as this can limit access and adversely affect performance. The minimum clearances that are shown in Figure 2 should be always maintained. Table 2 Dimensions and clearances Model Units...

  • Page 11: Table 4 Clearances Between Multiple Units

    Section 2 - Product Information 2.2.2 Clearances between multiple units Table 4 Clearances between multiple units Model Units ≥ 600 ≥ 2500 ≥ 500 4.5 - 6 kW ≥ 600 ≥ 3000 ≥ 500 8 - 14 kW Figure 4. Clearances between multiple units Installation and Servicing...

  • Page 12: Dhw Cylinders

    Figure 6. Plan View - PP Single Zone - 550 mm Figure 5. Plan View - PP Single Zone - 475 mm applies to HP290 DHW pre-plumbed slimline cylinder 150L & control box 1-zone applies to HP290 DHW pre-plumbed cylinder 150L & control box 1-zone and and HP290 DHW pre-plumbed slimline cylinder 180L &...

  • Page 13: Figure 7. Hp290 Dhw Pre-Plumbed Slimline Cylinder180L & Control Box 1-Zone

    Section 2 - Product Information 2.3.1 Single Zone Pre-plumbed Cylinders Dimensions and Clearances IDEPLUHP180PPSZ IDEPLUHP180PPSZSL-D8 Figure 7. HP290 DHW pre-plumbed slimline cylinder180L Figure 8. HP290 DHW pre-plumbed cylinder 180L & & control box 1-zone control box 1-zone Installation and Servicing...

  • Page 14: Table 6 Two Zone Pre-Plumbed Cylinders With Integrated Low Loss Header

    Figure 9. Plan View - PP Two Zone LL - 475 mm Figure 10. Plan View - PP Two Zone LL - 550 mm relates to HP290 DHW pre-plumbed cylinder 210L, control box & low loss header relates to HP290 DHW pre-plumbed slimline cylinder 210L, control box & low 2-zone, HP290 DHW pre-plumbed cylinder 250L, control box &...

  • Page 15: Figure 11. Hp290 Dhw Pre-Plumbed Slimline Cylinder 210L, Control Box & Low Loss Header 2-Zone

    Section 2 - Product Information 2.3.2 Two Zone Pre-Plumbed Cylinders with Integrated Low Loss Header Dimensions and Clearances IDEPLUHP210PPDZSL-D8.2 Figure 11. HP290 DHW pre-plumbed slimline cylinder Figure 12. HP290 DHW pre-plumbed cylinder 250L, 210L, control box & low loss header 2-zone control box &...

  • Page 16: Table 7 Single Zone Pre-Plumbed Cylinder With Integrated Buffer

    236399 Figure 14. Plan View - PP Single Zone Buff - 630 mm applies to HP290 DHW pre-plumbed cylinder 180L, control box & buffer 1-zone and applies to HP290 DHW pre-plumbed cylinder 250L, control box & buffer 1-zone and HP290 DHW pre-plumbed cylinder 210L, control box & buffer 1-zone HP290 DHW pre-plumbed cylinder 300L, control box &...

  • Page 17: Figure 15. Hp290 Dhw Pre-Plumbed Cylinder 210L, Control Box & Buffer 1-Zone

    Section 2 - Product Information 2.3.3 Single Zone Pre-Plumbed Cylinder with Integrated Buffer Dimensions and Clearances IDEPLUHP300DUOPPSZ-D8.2 IDEPLUHP210DUOPPSZ-D8.2 Figure 16. HP290 DHW pre-plumbed cylinder 300L, Figure 15. HP290 DHW pre-plumbed cylinder 210L, control box & buffer 1-zone control box & buffer 1-zone...

  • Page 18: Table 8 Two Zone Pre-Plumbed Cylinder With Integrated Buffer

    Figure 17. Plan View - PP Two Zone Buff - 550 mm Figure 18. Plan View - PP Two Zone Buff - 630 mm applies to HP290 DHW pre-plumbed cylinder 180L, control box & buffer 2-zone applies to HP290 DHW pre-plumbed cylinder 250L, control box & buffer 2-zone and HP290 DHW pre-plumbed cylinder 210L, control box &...

  • Page 19: Figure 19. Hp290 Dhw Pre-Plumbed Cylinder 210L, Control Box & Buffer 2-Zone

    Section 2 - Product Information 2.3.4 Two Zone Pre-Plumbed Cylinder with Integrated Buffer Dimensions and Clearances Figure 20. HP290 DHW pre-plumbed cylinder Figure 19. HP290 DHW pre-plumbed cylinder 300L, control box & buffer 2-zone 210L, control box & buffer 2-zone...

  • Page 20: Control Box

    Section 2 - Product Information 2.4 CONTROL BOX Table 9 Control Box Physical Properties Packaged Weight - Gross (unpackaged Weight) 8.5 (5) Height (unpackaged) 796 (627) Width (unpackaged) 320 (254) Depth (unpackaged) 176 (147) Maximum Ambient Temp ° C Electrical Properties IP Rating.

  • Page 21: Contents Provided With Appliance

    Section 2 - Product Information 2.5 CONTENTS PROVIDED WITH APPLIANCE 2.5.1 Monobloc Heat Pump Refer to Section 4.1.3 on page 31. 2.5.2 DHW Cylinders Refer to Table 10 for components supplied with the DHW Cylinders and Section 4.2.1 on page 40. 2.5.3 Control Box Refer to Section 4.3.1 on page 44.

  • Page 22: Location Of Data Plates

    The data plate can be found on the side of the Heat Pump as shown in Figure 23. Ideal HP290 Serial Number X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X...

  • Page 23: Heat Pump Operating Principles

    Section 2 - Product Information 2.7 HEAT PUMP OPERATING PRINCIPLES 2.7.4 Space Heating If there is a heating demand and the temperature of any 2.7.1 Operating Principle thermostat is less than its setpoint, the primary circuit is activated and directed (via the divertor valve) to heat the The Heat Pump contains a closed refrigerant circuit.

  • Page 24: Section 3 - Pre-Installation Checks

    HP290 Monobloc Heat Pump+ HP290 Pre-plumbed Cylinder (HP290 Control Box Included) • HP290 Monobloc Heat Pump + HP290 Control Box (wall mounted) + Heat Pump DHW Cylinder (if DHW is required) • HP290 Monobloc Heat Pump + HP290 Controller + Heat Pump DHW Cylinder (if DHW is required).

  • Page 25: Heat Pump - Installation Area

    Benchmark Section at the rear of the book. WARNING: Failure to appropriately protect against The HP290 pre-plumbed cylinder range is fitted with a primary system expansion may lead to catastrophic failure of the circuit system filter as standard. If the installation does not system circuit, major property damage and serious harm to dwelling inhabitants.

  • Page 26: Figure 27. Heat Pump Prv Outlet (4.5-6 Kw Model Shown)

    Section 3 - Pre-Installation Checks 3.3.1 Installation Environment 3.3.3 Mounting ᘐ The heat pump should be installed on a level mounting WARNING: The air drawn into the air intake of the foundation which must be structurally sound and designed to product must be free from methane gas, ammonia, and not structurally degrade over time.

  • Page 27: Figure 30. Installation In Corner

    Section 3 - Pre-Installation Checks 3.3.6 Protective Safety Zone ⓘ ᘐ IMPORTANT: Dimensions shown in Figure 28, Figure WARNING: The product contains the hydrocarbon 29 and Figure 30 below are the minimum dimensions for refrigerant R290 which is very flammable. The refrigerant the extent of the protective safety zone.

  • Page 28: Cylinder - Installation Area

    The optimum performance is achieved if the inlet pressure is 3 bar dynamic. However, the HP290 DHW Cylinder will function with lower inlet pressures, but this will reduce the performance. There should be a flow of at least 30 litres per minute or above available into the property.

  • Page 29: Control Box - Installation Area

    Both power cables and communication cable routing should be considered when selecting an installation site. 3.5.3 Requirements of Installation Area If installing the HP290 Pre-Plumbed (PP) cylinder with mounted control box, refer to Section 2.3 – 2.4 for dimensions, access, and clearance requirements.

  • Page 30: Section 4 - Installation

    Figure 31 and Figure 32 shows the dimensions of the mounting 4.1.1 Preparation of Installation Area fixtures of the Heat Pump. Ideal Heating offer anti-vibration mounting feet for the HP290 Heat Pump which will provide both vibration protection and the The installation site is to follow the requirements and be necessary minimum ground clearance requirements.

  • Page 31: Table 12 Weights Of Unpackaged Units

    After the product is unpacked, make sure that all the contents are present. Product must be treated as fragile Quantity Item Description HP290 Monobloc Heat Pump Flammable contents Documentation Package ErP Label Keep package away from water and rain Hardware Pack...
  • Page 32 INSTALLATION OPTION 1 INSTALLATION OPTION 2 HP290 installed on a non-permeable base such as concrete, patio or HP290 installed on a permeable base paving blocks etc. which may restrict condensate drainage and increase i.e. gravel or sand soakaway etc. which the potential for the condensate freezing.

  • Page 33: Figure 33. Heat Pump Base Panel (4.5 - 6 Kw)

    Section 4 - Installation Figure 33. Heat Pump Base Panel (4.5 - 6 kW) This drain hole is covered by a rubber plug. If the small drain hole cannot meet the drainage requirements, the large drain hole can be used instead. Figure 34.

  • Page 34: Table 13 Connection Sizes

    Section 4 - Installation 4.1.6 Hydronic Connections ᘐ CAUTION: To prevent blockage, care should be must be taken into account when calculating the system taken to prevent solids, metal fillings, sealing tape, and resistance and water velocities at the specified design flow any other contaminant from entering the heating circuit.

  • Page 35: Figure 37. Heat Pump - Panel Removal

    Section 4 - Installation 4.1.7 Accessing the Casing 1. To first remove the top panel, the 11 upper screws shown The side panel is removable for the access to the internals of in Figure 37 are removed using an appropriate tool. the product by following steps 1 to 4: ᘐ...

  • Page 36: Figure 38. Transport Bracket Installation

    Section 4 - Installation 4.1.8 Removal of Transport Bracket ᘐ following the steps below CAUTION: The compressor transportation support 1. Remove the four screws that attach the transportation bracket must be removed before the compressor is support bracket. operated. If it is not removed the bracket will damage the compressor.
  • Page 37 Section 4 - Installation 4.1.9 Electrical Installation ᘐ WARNING: The product contains the hydrocarbon The electrical installation must be installed in accordance with refrigerant R290 which is very flammable. The refrigerant the specification in Table 1 on page 9. may mix with air to form a flammable atmosphere ᘐ...

  • Page 38: Figure 39. Routing The Cables

    Section 4 - Installation 4.1.10 Routing the Electrical Cables Multi core cables should be stripped back by at least 60mm Cables that are connecting to the heat pump are to be routed to allow for easy connection and to reduce strain on the through the cable glands to the circuit board as shown in terminals.

  • Page 39: Figure 40. Mains Supply Connections To Outdoor Unit

    Main power supply ⓘ IMPORTANT: If the Ideal Indoor Control Box is being used, set dip-switch S2 (switch 1) to ON. If the Ideal HP290 Controller is being used, set dip-switch S2 (switch 1) to OFF. Refer to Sect 5.5.1 Figure 40.

  • Page 40: Installation Of Indoor Dhw Cylinder

    After the product is unpacked, make sure that all the contents listed below are present. Quantity Item Description HP290 Cylinder** Documentation Package **Contents will depend on the cylinder type and options selected (refer to Table 10 on page 21) Installation and Maintenance...
  • Page 41 4.2.2 Lifting and Handling appliance can be moved using a sack truck on the rear face The HP290 DHW Cylinder must be handled with care and stored the correct way up in a dry place. Any manual although care should be taken and the route should be even.

  • Page 42: Table 14 Sizing Of Copper Discharge Pipe

    Section 4 - Installation 4.2.4 Pressure and Temperature/Expansion Relief Valve Pipework Typical Discharge Pipe Arrangement Expansion 15 mm relief valve discharge The relief valve should be installed to discharge in accordance pipe with G3 of the Approved Document of the Building Regulations and should be piped to where it is visible, but will not cause danger to persons or damage to materials.

  • Page 43: Figure 43. Immersion Heater Wiring

    This is likely on solar thermal products when the solar thermostats are set at high temperatures. All HP290 cylinders are fitted with a 3 kW immersion heater so that the store temperature can be raised above that which the heat pump provides, to boost the hot water performance if necessary and to protect against legionella eg.

  • Page 44: Installation Of Control Box

    The below symbols and are present. conditions must always be followed for the packaged product. Quantity Item Description HP290 Control Box Stackable height x 2 Literature Pack Wall Mounted Fixing Kit This package is recyclable...

  • Page 45: Figure 45. Front Panel Mounting

    Section 4 - Installation 4.3.3 Mounting Note: Section 4.3.1 to 4.3.3 is only applicable if using a non pre-plumbed cylinder, as the control box will be packaged and supplied separately. Hang the wall mounting template supplied on the wall, using a spirit level.

  • Page 46: Figure 46. Control Box - Internal Wiring

    Section 4 - Installation 4.3.5 Control Box Internal Wiring Not used On/Off R/S 1 CN19 On/Off PE1Q R/S 2 Thermistor CH Zone 2 Thermistor Not used User Interface (mounted in front of control box) Mains Supply Relay Relay Relay Schaffner 230V Coil 230V Coil Immersion...

  • Page 47: Figure 48. Installer Wiring Connections

    Section 4 - Installation IMMERSION HEATER CONNECTION 4.3.6 Immersion Contactor Diagram Remove pre-fitted blue wire from connection A2, TO IMMERSION HEATER before wiring immersion heater to connection 2. Then reconnect pre-fitted wire to A2. REMOVE PRE-FITTED BLUE WIRE FROM CONNECTION A2, BEFORE WIRING IMMERSION HEATER TO CONNECTION 2.
  • Page 48 This connection is not required for single zone systems, or if the ‘3-Way Diverter Valve’ connection and must spring return multiple zones are to be managed separately from the HP290 to the CH position. Control system.

  • Page 49: Installation Of System

    Section 4 - Installation 4.4 INSTALLATION OF SYSTEM ᘐ CAUTION: The installation manuals and guides of all Make sure a suitably sized expansion vessel is installed in the individual system components must be obeyed to make primary circuit return pipe. Refer toTable 5, Table 6, Table 7 sure of correct operation and optimised life expectancy.

  • Page 50: Section 5 - Commissioning

    IMPORTANT: Requirements stipulated in BS 7593:2019 should be followed when purging and treating the system Ideal Heating recommend dosing the system with a suitable water circuit. inhibitor as a minimum. If propylene glycol is used for frost...

  • Page 51: Table 16 Glycol Concentration Vs Expected Min. Outdoor Temp

    Figure 50. Antifreeze Installation Recommendations 5.2.2.4 Glycol Antifreeze Treatment ᘐ Ideal Heating recommend dosing the system with a suitable CAUTION: Table 17 is to be used for guidance only. inhibitor as a minimum. If propylene glycol is used for frost...

  • Page 52: Filling The System

    Section 5 - Commissioning 5.3 FILLING THE SYSTEM ᘐ Make sure that all circuits connections have been made and WARNING: The product contains the hydrocarbon drainage valves are closed before charging the system. A refrigerant R290 which is very flammable. The refrigerant system circulator is not to be operated when initially charging may mix with air to form a flammable atmosphere the system.

  • Page 53: Activation Of System

    Sect 4.1.7 Accessing the Casing. Preheating for floor T1S HP290 Controller HP290 Control Box with Control Box Figure 52. Types of HP290 Control Box which require DIP Switch S2 Position 1 to be set to ON Installation and Maintenance...

  • Page 54: Figure 53. Hp290 Monobloc (Access To Outdoor Control Pcb)

    Refer to Sect 5.5.3. For system parameters see Table 18. 5. Put the Control Box cover in position and install the cover retinaing screws. 6. Install the HP290 monobloc top and side panels. Refer to Sect 4.1.7 Accessing the Casing. Figure 54. HP290 Heat Pump Controller...

  • Page 55: Figure 55. Outdoor Pcb

    Section 5 - Commissioning 5.5.3 HP290 System Parameter Update using ᘐ 3. Power up the indoor unit and then power up the outdoor WARNING: All electrical work is to be undertaken unit. Wait until the Control display shows the USB by a competent electrician.
  • Page 56 Section 5 - Commissioning 5.5.4 Enabling CH operation 5.5.5 Enabling CH Zone 2 (if applicable) Enable CH operation as follows: Enable CH zones as follows: Zone1 Zone1 From the Home Screen (above), press to move to the Press and hold together.
  • Page 57 Section 5 - Commissioning 5.5.6 Setting Emitter Type Set the Emitter Type as follows: For serviceman Service call Setting is enabled. Quit For serviceman mode? Restore factory settings Test run Zone1 Special function Repeatedly press to exit the For serviceman menu. Press and hold together.

  • Page 58: Heat Pump Indoor Control Box Homepage

    Section 5 - Commissioning 5.6 HEAT PUMP INDOOR CONTROL BOX HOMEPAGE The Heat Pump controls are located on the front of the control box. This is the centralised control for the full heating system. Screen Locked Silent Mode Active Wi-Fi Connected Smart Grid Active Outside Temperature Zone 2 Target Temperature...

  • Page 59: Operating Status

    Section 5 - Commissioning 5.7 OPERATING STATUS Holiday Mode Compressor On Immersion Heater On Switching Time Date & Time Zone 1 Target Temperature Operating Mode In Legionella Protection Mode In Daily Timed Operation Backup Boiler On Low Tari Operation On Outdoor Unit Pump On In Frost Protection Mode In Weekly Timed Operation...
  • Page 60 Section 5 - Commissioning 5.8.1 Set Operating Mode 5.8.3 Weather temp. settings Heating DO NOT change the settings for Heating. Heating ( ) is the To scroll through the options press and . ONLY option available on the Heat Pump at this time. ⓘ...

  • Page 61: Figure 60. Hp290 Standard Curve Graph

    2- T1S 65.0 3- T1S 60.0 55.0 4- T1S 50.0 5- T1S 45.0 6- T1S 40.0 35.0 7- T1S 30.0 8- T1S 25.0 20.0 - 20 - 10 ≥ 20 Ambient temp. Figure 60. HP290 Standard curve graph Installation and Maintenance...
  • Page 62 Section 5 - Commissioning 5.8.4 DHW setting Operate Day To scroll through the options press and . To scroll through the options press and . To select Disinfect (Anto-Legionella protection), press O when To select a day. Press O when the correct day is illunimated. Disinfect is illuminated (refer to 5.8.4.1).
  • Page 63 Section 5 - Commissioning 5.8.5 Options Silent Mode level press until is illuminated. Then press O and then press To enable/disable Silent Mode Timer 1, press until Silent Mode Timer 1 is illuminated. Then press O. Silent mode To change Silent Mode Timer 1 start time, press From until is illuminated.
  • Page 64 Then press O. The Wi-Fi connection is activated for 5 minutes when this page is entered. 5.8.5.2.2 Backlight Scan the code on the HP290 control display to download the App, and use the App to create the connection. Backlight 5.8.6 Unit Status...
  • Page 65 Section 5 - Commissioning 0⁰C T1 leaving water temp. 0⁰C Tw2 circuit2 water temp. 0⁰C Ta room temp. RH room humidity Nominal output at A+7 / W35. 0⁰C T5 water tank temp. Frequency limited type 0⁰C T5_2 water tank temp. 0min Comp.
  • Page 66 Section 5 - Commissioning 5.8.6.2 Unit Status, Energy analysis Energy analysis SV3 state Pump_I Pump_O Pump_C To select the correct menu option, press until the correct menu option is illuminated. Then press O. ⓘ SV3 state IMPORTANT: Cooling is not available on this product, so no Cool energy data will be available.
  • Page 67 Section 5 - Commissioning 5.8.6.2.2 Unit Status, Energy analysis: Heat Energy Data: Energy data annals, Heating Energy Energy produced 2022 RE Energy produced Week to select the correct month. Then use to select the correct year. Energy produced 5.8.6.2.3 Unit Status, Energy analysis: DHW Energy Data RE Energy produced Year Energy produced...
  • Page 68 Section 5 - Commissioning 5.8.6.2.3.1 Unit Status, Energy analysis: DHW Energy Data Month Energy produced Energy produced RE Energy produced RE Energy produced Power consumed 5.8.6.2.3.2 Unit Status, Energy analysis: Heat Energy Data: Energy data annals, DHW Energy Total Energy produced 2022 RE Energy produced To scroll through the months use...
  • Page 69 Section 5 - Commissioning 5.8.7 Error information Press until 4 is shown for the right-hand digit. Then press O and the next screen will be shown. For serviceman DHW setting Cooling setting Heating setting Auto mode setting To set a parameter scroll through the fault codes use - For DHW settings, refer to 5.8.9.1.
  • Page 70 Section 5 - Commissioning For serviceman DHW setting DHW priority time set Auto restart dT5_ON Power input limitation 10⁰C dT1S5 10⁰C Input de nition Cascade setting T4DHWMAX 46⁰C - For Auto restart settings, refer to 5.8.9.11. DEFAULTS - For Power input limitation settings, refer to 5.8.9.12. - DHW priority time set: NO (if not NO, time DHW runs before CH) - For input definition settings, refer to 5.8.9.13.
  • Page 71 Section 5 - Commissioning 5.8.9.2 For serviceman, Heating setting 5.8.9.3 For serviceman, AUTO mode setting To set a parameter scroll through settings, use . Press To set a parameter scroll through settings, use . Press O to select the parameter, and then press to change O to select the parameter.
  • Page 72 Section 5 - Commissioning 5.8.9.6 For serviceman, Other heat source 5.8.9.7 For serviceman, Service Call To set a parameter scroll through settings, use . Press To set a parameter scroll through settings, use . Press O to select the parameter, and then press to change O to select the parameter, and then press to change...
  • Page 73 Section 5 - Commissioning 5.8.9.9.2 For serviceman, Test run, Air purge 5.8.9.9 For serviceman, Test run Press O to switch Air purge ON or OFF. To set a parameter scroll through settings, use . Press O to select the parameter, and then press to change purge the parameter.
  • Page 74 Section 5 - Commissioning 5.8.9.9.5 For serviceman, Test, DHW running Preheating for floor Press O to return to the menu. 15⁰C DHW running t_ARSTH 72hours DHW running is on. Tw_out 15⁰C Elapsed time T5 15⁰C Tw_out temp. 0⁰C To enable/disable Preheating for floor, press until Preheating for floor is illuminated.

  • Page 75: Table 19 Table Of Limitation

    Section 5 - Commissioning 5.8.9.12 For serviceman, Power input limitation Floor drying up To change the power input limitation setting, press O and then t_Drypeak 45⁰C press Power input limitation Start time 15:00 Power input limitation Start day 01-01-2023 is the maximum underfloor heating temperature. t-Drypeak (default 45 °C) is the time at which the underfloor heating drying...
  • Page 76 Section 5 - Commissioning 5.8.9.14 For serviceman, cascade setting 5.8.9.16 For serviceman, Common setting Scoll through the settings with the touch-buttons Scoll through the settings with the buttons until the until the correct parameter is illuminated. correct parameter is illuminated. Press O.
  • Page 77 Notes Installation and Maintenance...

  • Page 78: Default System Parameters

    Section 5 - Commissioning 5.9 DEFAULT SYSTEM PARAMETERS 5.9.1 User Parameters Table 20 System User Parameters Menu Location Parameter Default DHW mode Enabled Home Screen Heating mode Enabled Menu, Heating Heating mode Enabled Time 00:00 Zone 1 Event 1 Mode daily .
  • Page 79 Section 5 - Commissioning Weather temp. settings introduction Text Temperature curve Enabled Temperature curve type Standard Zone 1 heating mode Temperature level Menu, Weather Temperature offset 0°C temp. settings Temperature curve Enabled Temperature curve type Standard Zone 1 heating mode Temperature level Temperature offset 0°C...
  • Page 80 Section 5 - Commissioning TBt buffer tank temp. Tsolar T1S_C1 CL1 curve temp. T1S2_C2 CL1 curve temp. Water pressure Water flow Heat pump capacity ODU current ODU voltage DC voltage DC current Power consump. Pump_I Pump_O Operation parameter Pump_C Pump_S Pump_O IBH1 IBH2...
  • Page 81 Section 5 - Commissioning Production RE production Heating energy: Consumption Production RE production Historical Month, Year data Consumption Cooling energy not relevant to this appliance data Production RE production Heating energy: Week Consumption Production RE production Heating energy: Month Consumption Production Energy metering RE production...

  • Page 82: Table 21 System Installer Parameters

    Section 5 - Commissioning 5.9.2 Installer Parameters Table 21 System Installer Parameters Title Parameter Default DHW mode (Enable/disable) YES (Enabled) Disinfect (Anti-Legionella) YES (Enabled) DHW priority YES (DHW Priority) Pump_D (DHW Recirculation Pump) (not applicable to this appliance) NO (Disabled) DHW priority time set NO (Disabled) dT5_ON (DHW hysteresis temperature)
  • Page 83 Section 5 - Commissioning t_IBH_DELAY (not applicable to this appliance) 30 minutes T4_IBH_ON (not applicable to this appliance) -5°C P_IBH1 (not applicable to this appliance) 0.0kW P_IBH2 (not applicable to this appliance) 0.0kW AHS FUNCTION (AHS = Additional Heat Source, ie Boiler) NO (Disabled) NO / HEATING &...
  • Page 84 Section 5 - Commissioning Auto restart cooling/heating mode (enable/disable heating after mains interruption) 1 (Enabled) Auto restart Auto restart DHW mode (enable/disable DHW after mains interruption) 1 (Enabled) Power input Power input limitation (limits power drawn by appliance, not applicable) limitation NO (Remote on/off) M1 M2 (not applicable to this appliance)

  • Page 85: Section 6 - Inspection And Maintenance

    Section 6 - Inspection and Maintenance ᘐ certified engineer with a City and Guilds 6187-21 certificate WARNING: All maintenance and servicing tasks must be carried out by a competent and sufficiently qualified or equivalent. Work done on the heat pump should be done engineer.

  • Page 86: Heat Pump Service & Maintenance Procedure

    4 screws underneath. Slide the fan grille upwards to the unit. remove from casing. 6.3.1 HP290 Monobloc Heat Pump Checks 8. Check that the fan assembly is unobstructed, and spins evenly. Clean the fan impeller assembly using a proprietary 1.

  • Page 87: Figure 63. Front Panel Removal

    Section 6 - Inspection and Maintenance 6.3.2 Control Box Checks 11. Put the product in CH operation. Check and record the flow rate. Check the **Controls Sections** for further instructions on how 12. If present in the system check and confirm the operation of to access settings covered in the below instructions: the following: 1.
  • Page 88 Section 6 - Inspection and Maintenance 6.3.5 System Checks Manually check the operation of any temperature, pressure, and expansion relief valves installed on the system. Check that the discharge lines from these valves Assess the installation to make sure that it conforms to the are free from obstruction &...

  • Page 89: Section 7 - De-Commissioning

    Section 7 - De-Commissioning 7.1 DE-COMMISSIONING ᘐ Remove service access covers, refer to 4.1.7. WARNING: The product contains the hydrocarbon refrigerant R290 which is highly flammable. The refrigerant Remove the refrigerant from the appliance. may mix with air to form a flammable atmosphere Re-install the right-hand side casing, the front casing, increasing the risk of fire and/or explosion.

  • Page 90: Section 8 - Recycle & Disposal

    Section 8 - Recycle & Disposal 8.1 PACKAGING It is the responsibility of the system installer to correctly dispose and recycle of the products packaging. 8.2 END OF PRODUCT LIFE 8.2.1 Environmental Protection 8.2.3 Environmental Disposal ᘐ Used products contain valuable material that can be harvested WARNING: Under no circumstance should the and recycled.

  • Page 91: Section 9 - Fault Finding

    Section 9 - Fault Finding 9.1 FAULT HELP ᘐ or Cat II F-gas certified engineer with a City and Guilds WARNING: All maintenance and servicing tasks must be carried out by a competent and sufficiently qualified 6187-21 certificate or equivalent. Work done on the engineer.
  • Page 92 Section 9 - Fault Finding Code ID Description Reference Inverter Error 9.1.1 on page 94 No Water Flow, through Outdoor Unit, 10 times in succession 9.1.2 on page 95 Live & Neutral reversed 9.1.3 on page 96 No connection Outdoor PCB to User Interface 9.1.4 on page 96 Header Thermistor (T1) Error (for Hybrid/Cascade) 9.1.5 on page 96...
  • Page 93 Section 9 - Fault Finding Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Wrong Fan Fitted 9.1.33 on page 109 Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Compressor Stall Error 9.1.34 on page 110 Compressor Start Error 9.1.34 on page 110 Short Circuit to Compressor Terminals...
  • Page 94 Section 9 - Fault Finding 9.1.1 Inverter Error ᘐ WARNING: Set the power supply to OFF. Wait for a minimum of 10 minutes before you work on the appliance. This is to let harmful electrical charges decrease to below a safe limit. Make sure that a 240 V AC mains Is the 240 V AC mains electrical wiring assembly electrical wiring assembly is connected to...
  • Page 95 Section 9 - Fault Finding 9.1.2 No Water Flow, through Outdoor Unit, 10 times in succession Is there a 240 V AC voltage 1. Make sure the 240 V AC Is the pump feedback 0 %? at the primary circulation wiring assembly between the (Refer to section 5.8.7 of this pump in the outdoor unit?

  • Page 96: Figure 64. Xt1 Connector

    Section 9 - Fault Finding 9.1.3 Live and Neutral reversed Are the LIVE and NEUTRAL wires of the external Replace the Outdoor PCB mains wiring assembly cross-connected at the XT1 Connector? Refer to Figure 64 BROWN BLUE Make sure that the mains power supply connections are not cross-connected.: L = LIVE = Brown wire, N = NEUTRAL = Blue wire, and = EARTH = Yellow / Green wire.
  • Page 97 Section 9 - Fault Finding 9.1.6 DHW Thermistor (T5) Error Does the system supply DHW? Use the User interface to change the DHW settings. Refer to 5.8.9.1 on page 70. Make sure that the DHW Thermistor is Is a DHW thermistor connected? connected.
  • Page 98 Section 9 - Fault Finding 9.1.8 Outdoor Unit, Air to Refrigerant Heat Exchanger Outlet Thermistor (T3) Error Is the Air to Refrigerant Heat Exchanger Thermistor Make sure that the Air to Refrigerant Heat Exchanger Thermistor is correctly correctly connected to the Outdoor PCB? connected to the Outdoor PCB.

  • Page 99: Figure 65. Indoor Pcb (Section View)

    Section 9 - Fault Finding 9.1.12 Outdoor Unit, Return Thermistor (Tw_In) Is the Outdoor Unit, Return Thermistor Make sure that the wiring assembly from the Outdoor Unit Return Thermistor is correctly connected to the Outdoor PCB? correctly connected to the Outdoor PCB. Refer to Figure 67 on page 116.
  • Page 100 Section 9 - Fault Finding 9.1.14 No connection Outdoor PCB to Inverter PCB (H1) ᘐ WARNING: Set the power supply to OFF. Wait for a minimum of 10 minutes before you work on the appliance. This is to let harmful electrical charges decrease to below a safe limit. Make sure that the mains electricity supply Is the mains electricity supply cable correctly connected cable is fully connected to the Inverter...

  • Page 101: Figure 66. Xt1 Connector

    Section 9 - Fault Finding 9.1.17 Inverter High Current ᘐ WARNING: Set the power supply to OFF. Wait for a minimum of 10 minutes before you work on the appliance. This is to let harmful electrical charges decrease to below a safe limit. Disconnect the wiring assembly from the Compressor.
  • Page 102 Section 9 - Fault Finding 9.1.20 High Pressure Sensor Error Make sure that the wiring assembly is Make sure that the wiring assembly is correctly correctly connected to the Low Pressure connected to the Outdoor PCB. The wiring assembly Sensor. The wiring assembly must be must be undamaged, and the connectors must be dry.
  • Page 103 Section 9 - Fault Finding 9.1.22 High Flow/Return Differential 3 times in succession & Flow Temperature <7°C Error Make sure the Flow and Return are not Are Flow and Return cross-connected? cross-connected. Are the connections to the Outdoor Unit plate heat Make sure that the Outdoor Unit, plate heat exchanger, flow and return exchanger, Flow and Return thermistors installed...
  • Page 104 Section 9 - Fault Finding 9.1.24 Inverter not matched to Outdoor PCB dip switch setting Error Make sure that DIP switches 1 to 4 on S5 Are DIP switches 1 to 4 on S5 set to OFF, Figure 67 on are set to OFF.
  • Page 105 Section 9 - Fault Finding 9.1.26 High Pressure Switch Operated Error No Water Flow, through Outdoor Unit, 10 times in succession (E0) shown at Section 9.1.2 on page 95. Did the error code P1 (High Pressure Switch Operated) occur at almost the same time as error codes E8 (No Are the pipes and the filter Water Flow, through Outdoor...
  • Page 106 Section 9 - Fault Finding 9.1.27 Overcurrent Protection Error Is the mains supply voltage Speak to your Electricity between 207 V AC and 253 Provider. V AC? Disconnect the wiring assembly from the Inverter at the Compressor. Connect the Replace the Inverter. same wiring assembly into the into Inverter Tester.

  • Page 107: Table 23 Discharge Pressure (P1) For Heating/Dhw Mode

    Section 9 - Fault Finding 9.1.28 Compressor Discharge Temperature High Error Remove the Discharge Thermistor (Tp) from the Compressor fixed sleeve. After 10 minutes, check that the thermistor reading is correct. Refer to the values shown below: Replace Discharge Thermistor. - 5 °C = 233 kΩ, 0 °C = 180 kΩ, 5 °C = 141 kΩ, 10 °C = 111 kΩ, 15 °C = 87 kΩ,...
  • Page 108 Section 9 - Fault Finding 9.1.31 Condensing Temperature High Error Does Line 15 (P1 comp. pressure) = Line 16 (P2 comp. pressure) when viewed on the User Interface, Unit Remove the Snow and /or Ice. Status, Operation Parameters (refer to 5.8.6 on page 64)? Is the Outdoor Unit covered in snow and ice? Remove snow/ice.
  • Page 109 Section 9 - Fault Finding 9.1.32 Inverter High Temperature (L2E and LC9) ᘐ WARNING: Set the power supply to OFF. Wait for a minimum of 10 minutes before you work on the appliance. This is to let harmful electrical charges decrease to below a safe limit. Make sure that the mains wiring assembly Is there a 240 V AC supply voltage connected to the is the correct specification for a 240 V AC...
  • Page 110 Section 9 - Fault Finding 9.1.34 Compressor Stall Error and Compressor Start Error and Compressor Terminals Short Circuit (L61) and Compressor Error ᘐ WARNING: Set the power supply to OFF. Wait for a minimum of 10 minutes before you work on the appliance. This is to let harmful electrical charges decrease to below a safe limit.
  • Page 111 Section 9 - Fault Finding 9.1.35 3-Way Valve does not Operate and No DHW Is the DHW timer scheduled to be ON? (Refer to DHW Daily Timer and DHW Weekly Schedule Set DHW so that is timed to be ON. in section 5.8.2)? Is the DHW Target Temperature too low? Increase the DHW target temperature.
  • Page 112 Section 9 - Fault Finding 9.1.36 Anti-Legionella does not Operate 1. Activate Anti-Legionella - Refer to section 5.8.4.1 DHW setting, Disinfect. - Set the Disinfect timer to ON. Replace the Indoor PCB. - Set the Operation Date to the day that you want, - Set the Start time to five minutes.
  • Page 113 Section 9 - Fault Finding 9.1.37 No CH or No CH1 Pump Is the Central Heating timer scheduled to be ON? Set up the CH Zone 1 schedule so it is Refer to Schedule, Zone 1 daily timer or Zone 1 weekly Timed to be ON.
  • Page 114 Section 9 - Fault Finding 9.1.38 No CH2 Pump Is the CH Zone 2 scheduled to be ON? Refer to Schedule, Zone 2 daily timer or Zone 2 weekly Replace the Indoor PCB. schedule in Appendix 1.3.1) Is Room Stat 2 set to ON? Set Room Stat 2 to ON.
  • Page 115 Section 9 - Fault Finding 9.1.39 No Display Make sure that there is a 240 V AC supply Is there a 240 V AC supply voltage at the Outdoor Unit? voltage at the Outdoor Unit. Make sure that the two-way wiring Is the two-way wiring assembly from the Outdoor Unit assembly from the Outdoor Unit is correctly connected to the Indoor Control box?

  • Page 116: Figure 67. Main Control Circuit Board (Outdoor)

    Section 9 - Fault Finding 9.1.40 Main Control Circuit Board (Outdoor) 16 17 1819 Figure 67. Main Control Circuit Board (Outdoor) Installation and Maintenance...

  • Page 117: Table 24 Main Circuit Board (Outdoor)

    Section 9 - Fault Finding Table 24 Main Circuit Board (Outdoor) Assembly unit Order Port Code Order Code Assembly unit Port CN60 HEAT2 Reserved 0~10V Output port for 0-10V 0-5VDC CN41 HEAT1 Reserved 230VAC Control port for room thermostat (heating mode) 0-5VDC CN31 CN40...

  • Page 118: Appendix

    Appendix 1.1 SYSTEM SCHEMATICS 1.1.1 Schematics Key/Legend Installation and Maintenance...
  • Page 119 Appendix 1.1.2 HP290 + Single Zone Pre-plumbed Cylinder with Integrated Buffer Installation and Maintenance...
  • Page 120 Appendix 1.1.3 HP290 + Single Zone Pre-plumbed Cylinder Installation and Maintenance...
  • Page 121 Appendix 1.1.4 HP290 + Standard Non Pre-plumbed Heat Pump Cylinder + buffer with single zone Installation and Maintenance...
  • Page 122 Appendix 1.1.5 HP290 + Standard Non Pre-plumbed Heat Pump Cylinder + buffer with two zones Installation and Maintenance...
  • Page 123 Appendix 1.1.6 HP290 + Two zone pre-plumbed cylinder with integrated buffer Installation and Maintenance...
  • Page 124 Appendix 1.1.7 HP290 + Two Zone Pre-plumbed Cylinder with integrated low loss header Installation and Maintenance...
  • Page 125 Appendix 1.1.8 HP290 Heat Only Cascade + decoupler with 2 zones Installation and Maintenance...
  • Page 126 Appendix 1.1.9 HP290 Cascade + 3rd Party DHW cylinder + decoupler with 2 zone Installation and Maintenance...

  • Page 127: Pump Pressure Curves

    Appendix 1.2 PUMP PRESSURE CURVES Glycol has a higher viscosity than water. If admixtures of glycol are used, the pumping data of the circulation pump must be corrected to match the mixing ratio. 1.2.1 Heat Pump Remaining Pump Head (after appliance losses) 4.5 - 6 kW Water flow(m 8 - 14 kW...
  • Page 128 Appendix 1.2.2 Ideal Heat Pump Magnetic Filter and Strainer Losses (HP290 Pre-Plumbed Cylinders) Heat Pump Model Units Design flow rate L · min-1 11.7 17.5 29.2 35.0 40.8 46.7 Remaining Pump head 0.09 0.17 0.48 0.69 0.94 1.23 (after appliance losses) 1.2.3 Central Heating Zone Pump Curves (HP290 Pre-Plumbed Cylinders)

  • Page 129: Figure 68. Refrigerant Circuit Diagram

    Appendix 1.2.4 Refrigerant Circuit 4.5 kw - 6 kw 8 kw - 14 kw Figure 68. Refrigerant Circuit Diagram Compressor Electronic expansion valve (EEV) Temperature sensor (Compressor discharge) Temperature sensor (Plate heat exchanger refrigerant inlet) Temperature sensor (Compressor suction) Liquid receiver High pressure switch Temperature sensor (Inlet water) High pressure sensor...

  • Page 130: R290 Outdoor Unit Wiring Without Indoor Unit

    Appendix 1.3 R290 OUTDOOR UNIT WIRING WITHOUT INDOOR UNIT If the outdoor unit is to be installed without using the associated Ideal R290 DHW Cylinder or the Ideal R290 Control box, then the system should be wired as follows. Note 1: The DHW Immersion Heater must be powered via a contactor, as otherwise the PCB contacts will become welded shut.
  • Page 131 Appendix 1.3.1 Schedule 1.3.2 Schedule, Zone 1 / Zone 2 daily timer To change the setting: To set the option to OFF, press O. To set the option to ON, press O. ⓘ IMPORTANT: For ON periods heat will be provided using a flow temperature calculated from measured outside temperature.
  • Page 132 Appendix 1.3.3 Schedule, Zone 1/ Zone 2 weekly schedule 1.3.3.3 Schedule, Zone 1/Zone 2 weekly schedule ⓘ To scroll through the options, press and . NOTE: For ON periods heat will be provided using a flow temperature calculated from measured outside To select an option, press O.
  • Page 133 Appendix 1.3.4 Schedule, Holiday away enabled/disabled. 1.3.5 Schedule, Holiday home Sun, Mon, Tue, Wed, Thu, Fri, Sat Press O to view the Holiday away screens (refer to Appendix 1.3.4.1). The intention of the Holiday home function is that is someone 1.3.4.1 Schedule, Holiday away has a holiday where they do not go to work, but stay at home instead then they can set different operating conditions for their...
  • Page 134 Appendix DHW holiday timer when is illuminated (refer to Appendix To select an option press O. 1.3.5.1.1). To change a setting press ⓘ NOTE: For ON periods heat will be provided using a flow temperature calculated from measured outside temperature. ⓘ...

  • Page 135: Hp290 Cascade Wiring

    Appendix 1.4 HP290 CASCADE WIRING For HP290 Cascade information go to https://idealheating.com/hp290-heat-pump-guides. Installation and Maintenance...
  • Page 136 Appendix Installation and Maintenance...
  • Page 137 Benchmark Checklist and Service Records SCAN The Benchmark for installers app is available for link to download from the App Store or Google Play Store or can be completed online Complete Benchmark Online Benchmark Commissioning & Warranty Validation Service Record It is a requirement that the heat pump is installed and commissioned to the manufacturers’...
  • Page 138 Benchmark Checklist and Service Records AIR TO WATER HEAT PUMP COMMISSIONING CHECKLIST Address: Heat Pump make and model: Heat Pump serial number: Commissioned by (PRINT NAME): Certified Operative Reg number (1): Company name: Telephone number: Company email: Company address: Commissioning date: Heating and hot water system complies with the appropriate Building Regulations? DNO notification? Building Regulations Notification Number (if applicable) (2)
  • Page 139 Benchmark Checklist and Service Records ADDITIONAL SYSTEM INFORMATON (Tick the appropriate boxes/Measure and Record) Water flow rate setting of the heat pump at commissioning (l/min): Additional heat sources connected: Gas Boiler Oil Boiler Electric Heater Solar Thermal Other: ALL INSTALLATIONS All electrical work complies with the appropriate Regulations The heat pump and associated products have been installed and commissioned in accordance with the manufacturer’s instructions The operation of the heat pump and system controls have been demonstrated to and understood by the customer...
  • Page 140 This Commissioning Checklist is to be completed in full by the competent person who commissioned the storage system as a means of demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference. Benchmark Checklist and Service Records Failure to install and commission this equipment to the manufacturer’s instructions may invalidate the warranty but does not affect statutory rights.
  • Page 141 Benchmark Checklist and Service Records SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions. Always use the manufacturer’s specified spare part when replacing controls.
  • Page 142 Benchmark Checklist and Service Records SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions. Always use the manufacturer’s specified spare part when replacing controls.
  • Page 143 HANDOVER TO END USER It must be made sure that the following information has been explained and understood by the end user to prevent unnecessary call outs and customer dissatisfaction. Communicated? Operating Principle of the System. The heat pump contains a closed refrigerant circuit. When operating, refrigerants circulated around the circuit absorbing heat from the ambient air and depositing it into the system water.
  • Page 144 At Ideal Heating we take our environmental impact seriously, therefore when installing any Ideal Heating product please make sure to dispose of any previous appliance in an environmentally conscious manner. Households can contact their local authority to find out how.
  • Page 145 When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
  • Page 146 Ideal Heating is a member of the Benchmark scheme and fully supports the aims of the programme. Benchmark has been introduced to improve the standards of installation and commissioning of central heating systems in the UK and to encourage the regular servicing of all central heating systems to ensure safety and efficiency.

  • Page 147: Introduction

    The HP290 Domestic Hot Water cylinder is to be used to store heat competent person. from the heat pump. The DHW cylinder is to be installed within a domestic household.

  • Page 148: Protective Safety Zone

    PROTECTIVE SAFETY ZONE ᘐ For all shown types of installations, the top of the protective WARNING: The product contains the hydrocarbon safety zone is in line with the top face of the heat pump. refrigerant R290 which is very flammable. The refrigerant ⓘ...

  • Page 149: General Information

    DO NOT use abrasive cleaning agents when cleaning the heat pump. HP290 Monobloc Heat Pump Casing: For normal cleaning of the heat pump casing use a weak soap spray solution only. Rinse off soap spray solution with a low- pressure hose or low-pressure spray bottle only.

  • Page 150: Basic Functions

    Should there not be a programable room thermostat control circulator will be active until the space heating has reached its fitted, the Ideal Controller display can function as a room setpoint. thermostat and the heating schedule must be configured on this Note: Domestic hot water heating and space heating functions device.
  • Page 151 Screen Locked Silent Mode Active Wi-Fi Connected Smart Grid Active Outside Temperature Zone 2 Target Temperature (lights when Zone 2 On, grey when Zone 2 Off) Shown if controllled by Room Temperature Fault Indication Zone 2 Actual Temperature Zone2 DHW Target Temperature Orange for Heating Blue for Cooling DHW Actual Temperature...
  • Page 152 Holiday Mode Compressor On Immersion Heater On Switching Time Date & Time Zone 1 Target Temperature Operating Mode In Legionella Protection Mode In Daily Timed Operation Backup Boiler On Low Tari Operation On Outdoor Unit Pump On In Frost Protection Mode In Weekly Timed Operation In Defrost Mode Figure 5.
  • Page 153 Display setting Schedule, DHW Time To change the time, press until is illuminated. Then press O and then press Date To change the date, press until is illuminated. To set a schedule for DHW where the operating times and Then press O. temperatures are the same for each day of the week then select Language To change the Language, press...
  • Page 154 Creating a space heating demand with PRT [Halo Lite or Creating a space heating demand with Ideal Controller Third-Party Thermostat] The space heating function will be controlled via the use of a This section shows how to set the heating schedule using the Halo Lite RF or equivalent PRT.

  • Page 155: Trouble Shooting

    Heat turned ON Heater is if any there Pump and turned ON are active Back up faults on Heater is the HP290 turned ON Check the Controller Check the HP290 HP290 Controller Check the Controller screen is ON...

  • Page 156: Hp290 Alarms

    HP290 ALARMS Any active faults will be displayed on the home screen. To see error information, from the Home Screen, press the menu button , then use the up and down arrows move the display so that the error symbol is displayed (Error info.), then press enter (O).

  • Page 157: Fault Codes

    10. FAULT CODES Code ID Description Reference Inverter Error 9.1.1 on page 94 No Water Flow, through Outdoor Unit, 10 times in succession 9.1.2 on page 95 Live & Neutral reversed 9.1.3 on page 96 No connection Outdoor PCB to User Interface 9.1.4 on page 96 Header Thermistor (T1) Error (for Hybrid/Cascade) 9.1.5 on page 96...
  • Page 158 Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Wrong Fan Fitted 9.1.33 on page 109 Inverter Error 9.1.1 on page 94 Inverter Error 9.1.1 on page 94 Compressor Stall Error...

  • Page 159: Warranty

    11. WARRANTY At the end of each 12-month period after commissioning, the Heat Pump must be serviced by a suitable competent heat pump engineer in accordance with the process in the manufacturer’s instructions. Should this condition not be met the Heat Pump warranty will lapse.
  • Page 160 At Ideal Heating we take our environmental impact seriously, therefore when installing any Ideal Heating product please make sure to dispose of any previous appliance in an environmentally conscious manner. Households can contact their local authority to find out how.

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