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BATTERY REPLACEMENT PROCEDURE:
For UP500E/UP750E only
STORAGE
First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables
connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and
store with the battery fully charged. Recharge the battery every three months to insure battery life. If
the battery remains uncharged for an extended period of time, it may suffer permanent loss of
capacity.
TROUBLE SHOOTING
Problem
Possible Cause
Batteries are not fully charged.
The UPS does not
perform expected
runtime.
Battery is slightly worn out.
The on/off switch is designed to
prevent damage by rapidly
turning it off and on.
The unit is not connected to an
The UPS will not
AC outlet.
turn on.
The battery is worn out.
Mechanical problem.
Fuse is blown due to overload
Outlets do not
provide power to
equipment
Batteries are discharged
Unit has been damaged by a
surge or spike.
The serial cable is not
connected.
The serial cable is connected to
®
PowerPanel
is
the wrong port.
inactive (all icons
are gray).
The unit is not providing battery
power.
The serial cable is not the cable
that was provided with the unit.
1. Remove the 2 retaining screws then push
the battery cover backward and remove the
cover.
2. Lean the UPS to one side and pull out the
battery partially from the compartment.
Disconnect the battery wires from the
battery, and then remove the battery from
the compartment.
3. Install the replacement battery by connecting
the red wire to the positive (+) terminal of the
battery and connecting the black wire to the
negative (-) terminal of the battery.
4. Slide the battery back into the
compartment. Turn the UPS upside
down to help the batteries entirely slide
into the compartment. Replace the cover
and the retaining screws.
REMINDER: Recharge the unit for 4 – 8
hours to ensure the UPS performs
expected runtime
Solution
Recharge the battery by leaving the UPS
plugged in.
Contact CyberPower Systems at
sales@cyberpower-eu.com
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit must be connected to a 220-240V
50/60Hz outlet.
Contact CyberPower Systems at
sales@cyberpower-eu.com
Contact CyberPower Systems at
sales@cyberpower-eu.com
Turn the UPS off and unplug at least one piece
connected equipment. Unplug the power cord of
the UPS then remove the fuse compartment
beneath the power inlet of the UPS and replace
the blown fuse with a spare one. Lock the
compartment back to the UPS. Connect power
cord then turn the UPS on. Make sure that your
spare fuse meets the specification: 6.3A, 250V,
5x10mm.
Allow the unit to recharge for at least 4 hours.
Contact CyberPower Systems at
sales@cyberpower-eu.com
Connect the serial cable to the UPS unit and
an open serial port on the back of the
computer. You must use the cable that came
with the unit.
Try another serial port of your computer.
Shutdown your computer and turn the UPS off.
Wait 10 seconds and turn the UPS back on.
This should reset the unit.
You must use the cable included with the unit
for the software.
TECHNICAL SPECIFICATIONS
Model
UP350TE
Capacity (VA)
350VA
Capacity (Watts)
210W
Input
Input Voltage Range
Frequency Range
Output
On Battery Output
Voltage
On Battery Output
Frequency
Overload Protection
On Utility: Fuse, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge
Protection
Network Protection
Physical
Total # of UPS
2
Receptacles
Maximum Dimensions
23.8cm*8.0cm*13.7cm
Weight (Kg)
4.4
Battery
Sealed Maintenance
Free Lead Acid
12V / 4AHx1
Battery
User Replaceable
N/A
Typical Recharge
Time
Warning Diagnostics
Indicators
Audible Alarms
Environmental
Operating
Temperature
Operating Relative
Humidity
Communication
®
PowerPanel
Software
Management
Auto-Charger
Auto-Restart
DEFINITIONS FOR ILLUMINATED LED INDICATORS
Power On
Using
Battery
Fuse
On
Off
Normal
Off
On
Normal
Off
On
Normal
Off
On/Off
Blown
Normal/
Off
On/Off
Blown
For more information, visit
eu.cyberpowersystems.com
CyberPower Systems B.V.
Flight Forum 3545, 5657DW Eindhoven, The Netherlands
TEL: +31 (0)40 2348170, FAX: +31 (0)40 2340314, E-MAIL:
CyberPower Systems Inc. (USA)
4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A.
Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL:
Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in
whole or in part without permission is prohibited. PowerPanel
trademarks of CyberPower Systems (USA) Inc.
CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects
in design, assembly, materials and workmanship for two years ( battery is only one year) from the
date of original purchase. Any warranty services, please contact your local dealers or distributors.
UP500TE
UP500E
500VA
500VA
300W
325W
220-240Vac
50/60 Hz
Simulated Sine Wave at 230Vac +/- 7%
50/60 Hz
Yes
RJ45 (One In/One Out)
2
28.3cm*9.1cm*16.4cm
5.0
6.4
12V / 4.5AHx1
12V / 7AH x1
12V / 9AH x1
Yes, Hot Swappable Battery Pack
8 Hours
Power On, Using Battery, Boost, Buck
On Battery, Low Battery, Overload
+32°F to 95°F ( 0°C to 35°C )
0 to 95% NON-CONDENSING
Windows 98/ME/2000/NT/XP, Server 2003
Yes
Yes
Condition
Alarm
Off
Normal
Utility Failure- The UPS is providing battery
Two Beeps
power to the Battery-Power Supplied outlets.
Utility Failure- The UPS is providing battery
Rapid
power. The rapid beeps indicate the battery will
Beeps
run out of charge within a few minutes.
Overload- Occurs in the Full-time Surge
Two beeps
Protection Outlets. Please turn the UPS off and
or rapid
unplug at least one piece of equipment from the
beeps
UPS. Replace the fuse with a spare one then
turn the UPS on.
Overload- Occurs in the Battery-power Supplied
Outlets. Turn the UPS off and unplug at least
Long Beep
one piece of equipment from the UPS. Check
the fuse and do the replacement if necessary.
Turn the UPS on.
or contact
sales@cyberpower-eu.com
sales@cyberpowersystems.com
®
®
and PowerPanel
UP750E
750VA
450W
7.5
Plus are
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