Page 1 SIP-T780N / T780P（G/W/K）N User Manual Document version：V.3.0 Release date：2024/4/28...
Page 2: Copyright
SIP-T780N IP Phone User's Manual copyright Copyright © 2024 Guangdong Shanglu Information Technology Co. Without the express written permission of Guangdong Shanglu Information Technology Co., Ltd, no unit or individual may reproduce, copy or translate part or all of the contents of this manual without authorization.
Page 3: Customer Feedback
Customer Feedback We are working hard to improve the quality of the documentation and would love to receive your feedback. If you have suggestions or questions about the content of the documentation, please send your feedback to pan.jiandong@lvswitches.com.
Page 4: Purpose Of Preparation
SIP-T780N IP Phone User's Manual Purpose of preparation Thank you for using SIP-T780N/SIP-T780(P/G/W/K)N IP Phones, which is a feature-rich and simple office phone, in addition to high-definition sound quality, unique design, multi-language interchangeable; support for dual network ports, POE power supply; compatible with many vendors' service platforms, such as IPPBX, cloud PBX, IMS core network, softswitch, etc.;...
Page 5  3. Phones Getting Started with  4. Telephone customization  5. Basic functions  6. Advanced features...
Page 6: Table Of Contents
SIP-T780N IP Phone User's Manual catalogs COPYRIGHT ..............................2 WARRANTIES ..............................2 HERALD ................................2 CE MARK ................................2 15 ..........................2 FCC R EGULATIONS ...............................2 WEEE M CUSTOMER FEEDBACK ............................ 3 PURPOSE OF PREPARATION ...........................4 ............................ 4 ONTENT OF THE MANUAL CATALOGS ..............................6 SUMMARIZE ..............................
Page 7 PHONE CUSTOMIZATION ..........................38 .............................. 38 ASIC SETTINGS multilingualism ........................... 38 Time & Date ............................40 Call-out button ........................... 45 keypad lock ............................45 Power lamp ............................. 48 Backlight ............................... 49 pop-up notification window ......................50 Boot Picture ............................51 screensavers ............................51 Power saving mode ..........................
Page 8 SIP-T780N IP Phone User's Manual Active transfer ..........................127 Automatic transfer ........................... 127 ............................131 ALL FORWARDING Blind transfer ........................... 132 Advisory Transfer ..........................135 ............................... 136 AITING ..............................137 CALL ..............................137 ALL HOLD ............................138 UTOMATIC REDIAL ............................139 TATUS RETURN CODE .
Page 9 .............................173 REMOTE CONTROL ............................175 SIP C ONFIGURATION SIP Session Timer ..........................175 Native SIP ports vs. TLS SIP ports ................... 177 URL ..............................178 CTION Enables actions to be reported to the server ............... 178 Description of variables ....................... 181 Web Configuration Instructions ....................
Page 10: Summarize
SIP-T780N IP Phone User's Manual Summarize This section provides a brief overview of the T780N IP Phones, with the following key points:  Hardware Composition  Description of display icon  Indicator light description  Configuration Interface Description  Using Documents Hardware Composition The hardware components of the T780N telephone mainly include the panel control panel, LCD display, call handles and external expansion disk.
Page 11 serial Name clarification number Audio output when using the handle for Handset earpiece calls. Audio input when making a call using the handheld microphone handle. Handle placed/hookswitch pressed——hang Switch hook Handle lift/hookswitch bounce——pick up Pak hook ——Flash operation Used to secure the handle. Hang the phone on the wall with the hook Handle Hooks protruding upwards.
Page 12 SIP-T780N IP Phone User's Manual Displays information about the phone: - Register account information (display name, display number). - Time Date. liquid crystal - Tip Icons (see details) Display Icon display Description ). - Prompt messages (incoming calls, missed calls, e-mail messages). - Operational Cues.
Page 13 Up, down, left and Options for toggling the display. right buttons - Function setting confirmation operation. - Dialing after enter a number. keystrokes - Answer the call when it comes in. - View network status (IP address, MAC address, version information, etc.). Configure the message feature code, which is provided by each IPPBX, and press the Message Button...
Page 14: Display Icon Composition
SIP-T780N IP Phone User's Manual mute the call. hands-free button Use hands-free calling. (Speaker) Display icon composition The main icons used in the T780N display and the corresponding descriptions of the icons are shown in the table below: typology Icon Style Icon Description Account not enabled/not registered.
Page 15: Configuration Interface Description
table: Indicator typology clarification status go out Standby, power off. The initialization indicator is always on Ever Bright when the phone starts up. Breathing light The indicator light flashes rapidly when the flash (red phone is ringing from an incoming call. light) Indicator light blinks slowly when the phone slow flash...
Page 16: Phone Interface Configuration
SIP-T780N IP Phone User's Manual Phone Interface Configuration Enter the menu through the soft key of the phone, you can configure the basic settings (language, ringtone, etc.), and configure the advanced settings (account number, network, etc.), to enter the advanced settings you need to enter the administrator password, the initial administrator password of the T780N is admin, enter it and enter.
Page 17: Mobile Scanning Configuration
Mobile Scanning Configuration Get the QR code of the phone through the QR code function of the phone, before scanning, the smartphone needs to be connected to the same network as the phone's WIFI, in order to use the smartphone to scan the QR code to access the phone's management page, the specific function setup introduction, please check the Function Configuration...
Page 18 SIP-T780N IP Phone User's Manual √ ├ Proxy Server √ └ NAT √ ├ Codec Setting └ Advanced √ ├ DTMF × ├ User Agent × ├ SRTP × ├ Keep Alive Type × ├ Retransmission × ├ Caller ID Source ×...
Page 19 √ └ Traceroute ├ NAT × └ STUN × └ SNMP Features ├ Call forward ├ Always Forward √ √ ├ Busy Forward √ └ No Answer Forward ├ Call transfer √ ├ Auto Answer √ ├ Anonymous Rejection √ √...
Page 20 SIP-T780N IP Phone User's Manual ├ Remote Control × √ └ Auto Provision Customization ├ Sound √ ├ Key Tone √ ├ Ring ├ SMS Beep × × ├ Signal Tones √ └ Sound Gain ├ Display ├ Time&date √ √...
Page 21: Using Documents
Using Documents The T780N is supplied with the following technical support manual: name clarification Where to get Language type Includes easy Comes with phone T780N Quick installation and package Chinese/English Start Manual customization of Lvswitch official the phone download T780N IP Detailed Functions Lvswitch official Phone User's...
Page 22: Safe Use
SIP-T780N IP Phone User's Manual Safe Use Please read the safety instructions carefully before installing and using the phone to ensure safe and convenient use of the phone!  Use the power adapter specified for the product (included in the package).
Page 23 working requirements of the product. Ensure that the product is placed flat on the working platform, and check that the anti-slip rubber on the base of the product has not come off and caused the phone to slide on the platform. Place the device away from electrical appliances with strong magnetic or electric fields, such as microwave ovens or refrigerators.
Page 24: Getting Started With Phones
SIP-T780N IP Phone User's Manual Getting Started with Phones This chapter introduces you to getting started with the T780N IP Phone as follows:  Packing List  Phone Installation  Phone initialization  Phone Standby Interface  Check the status of your phone ...
Page 25 T780N IP Phone Handle ×1 T780N IP Phone Base ×1 T780N IP Phone ×1 Connection Cable Ethernet cable ×1...
Page 26: Phone Installation
SIP-T780N IP Phone User's Manual ⎓ Power adapter (5.5mm ×1 DC plug 5V Quick Start Guide ×1 Phone Installation If you have already successfully installed the phone, skip this section and navigate to the Initializing the Phone section. The installation steps are as follows: ...
Page 27: Mounting Base
Mounting Base There are two types of base mounting: a) Desktop mounting b） Wall mounting - Desktop mounting - Wall mounting The hook of the phone for wall mounting requires reversing the handle hook to prevent the handle from falling off the phone.
Page 28: Connection Handle, Headset (Optional)
SIP-T780N IP Phone User's Manual Connection handle, headset (optional) Slot A is the headset jack and slot B is the handle jack. Connecting the power supply and network cable The phone supports two types of power supply: a) AC power supply b) POE power supply - AC power Use the power adapter included in the package to connect the power...
Page 29: Phone Initialization
- PoE Power Supply Use an Ethernet cable to connect a PoE switch to connect the hub to the Internet port on the back of the T780NP IP Phones. Phone initialization When the phone is properly installed and powered up, the phone startup will make the following display: ...
Page 30: Phone Standby Interface
SIP-T780N IP Phone User's Manual  Obtaining a network (the phone's initial network is automatically obtained by DHCP) After successfully starting the phone, the phone will automatically obtain the assigned IP address, subnet mask, default gateway and DNS server and other network configurations. If the network cable is connected after the phone is started, the LCD display will show a prompt that the network is being obtained.
Page 31  Network information IP Mode, IPv4 / IPv6 Address, Subnet Mask, Default Gateway, DNS Servers.  Account Status SIP account registration information.  Equipment Information Firmware version, product name, hardware version, MAC address, product ID. Viewing the status of the phone can be done in the following ways: - Phone interface for viewing 1 .
Page 32: Setting Up The Phone Network
SIP-T780N IP Phone User's Manual 3. Enter the phone login page, enter the account password to login, the initial account and password are (admin)/admin). Setting up the phone network The T780N can be set up with three network modes: IPv4, IPv6, IPv4 and IPv6.
Page 33 press to select the mode priority and press the Toggle soft key to switch. 4. Press the Save soft key to save after selecting the mode. - Setting the network mode through the web interface 1. Log in to the phone page by IP address. 2.
Page 34 SIP-T780N IP Phone User's Manual 4. Press the Save soft key to save the configuration or the Return soft key to cancel the setting when you are done. - Setting up a static IP through a web browser 1. Log in to the phone page by IP address. 2.
Page 35: Register For An Account
Register for an account The T780N phone supports two types of configuration:  Manual Configuration  Software Batch Configuration T780N IP phone supports up to dual account registration, account switching through the phone's account button, the phone is generally configured centrally by the system administrator, when you get the phone that has been configured account, as long as you plug in the Internet cable to get the IP and the account registration is successful, you can use the account to make a phone call.
Page 36 SIP-T780N IP Phone User's Manual the character you want, stop and wait for 1 second before the next character is entered. - The characters that can be entered by different input methods of the keyboard are listed in the table below: input me thod keystrokes...
Page 37 Switch 1. Press the key continuously until S appears. 2. Press the key continuously until w appears. 3. Press the key continuously until i appears. 4. Press the key continuously until t appears. 5. Press the key continuously until c appears.
Page 38: Phone Customization
SIP-T780N IP Phone User's Manual Phone customization You can customize the phone according to your own habits, such as: language, time and date, ringtones, contacts, and phone lists, etc. This chapter will give a detailed introduction to customizing the phone, the main contents are as follows: ...
Page 39 of the phone is English, the phone interface and the web interface are integrated: after changing the language of the phone, the web page will update the language synchronously with the phone after refreshing; after changing the language of the web interface, you need to restart the phone. - Setting the language through the phone interface 1.
Page 40: Time & Date
SIP-T780N IP Phone User's Manual Time & Date The T780N can be set to display the time on the LCD when the phone is on standby, configure your SNTP server to get the time and date automatically, or set the time and date manually. - Automatic time and date acquisition through the phone interface 1.
Page 41 Setting. 2. Press to select. 3. Enter the time and date you want to set via the numeric keypad. 4. Press the OK soft key to save the settings when they are complete. - Automatically obtaining time through web browsers 1.
Page 42 SIP-T780N IP Phone User's Manual 3. Manual setting is selected as Enable. 4. Set the time and date as needed. 5. Click the Submit button to save the settings when they are complete. - Daylight Saving Time setting 1. Log in to the phone page by IP address. 2.
Page 43  The date method sets daylight saving time:  Weekly way to set daylight saving time:...
Page 44 SIP-T780N IP Phone User's Manual - Setting the time and date display format through a web browser 1. Log in to the phone page by IP address . 2. Press Setup (E) -> Date Time (t). 3. Select the corresponding format in the time format (12-hour and 24- hour systems are supported).
Page 45: Call-Out Button
- Synchronization of server time via web configuration 1. Log in to the phone page by IP address . 2. Press Account (A) -> Advanced (j). 3. Select Synchronize server time. 4. Click Submit to save the configuration, you can realize the synchronization of SIP server time, which can be used in the case of invalid NTP server.
Page 46 SIP-T780N IP Phone User's Manual unauthorized personnel or accidentally operated due to misuse. Only emergency numbers can be dialed while the keypad is locked; unlocking the keypad is required to dial other numbers. Keypad locks can be categorized by type: menu keys, function keys, and all keys.
Page 47 6. Enter the auto-lock time (0 to 3600 seconds) in the keypad lock time input box a.If the setting time is 0 seconds, the keypad lock will not be locked automatically after saving the keypad lock, you need to long press to enable the keypad lock.
Page 48: Power Lamp
SIP-T780N IP Phone User's Manual - Unlocking the keypad lock at the phone interface 1. Press the Unlock soft key or press any locked key, Menu key, Function key, All key. 2. Enter the Unlock PIN at Unlock PIN (default PIN: admin). 3.
Page 49: Backlight
3. Set the power lamp status. a.Default power indicator. b. Power light flashes when ringing. c. When there are voice and text messages the power lamp flashes. d. Power indicator flashes when muted. e. Power indicator flashes while holding a call. f.
Page 50: Pop-Up Notification Window
SIP-T780N IP Phone User's Manual 4. Submit for save operation. Pop-up notification window T780N can set the pop-up notification window, whether to display a pop-up box alert when the phone has unread calls or messages, or you can set it according to your personal habits.
Page 51: Boot Picture
4. Submit for save operation. Boot Picture The T780N allows you to set the phone's power-up picture, which is displayed when the phone is powered up and started, according to your personal habits. - Setting the boot image on the web page 1.
Page 52: Power Saving Mode
SIP-T780N IP Phone User's Manual The T780N can be set up with a screensaver for the phone, which enters the screensaver mode when the phone has been inactive for a period of time, and can be set up according to your personal habits. - Setting a screensaver on a web page 1.
Page 53 The T780N can be set up with a power saving mode, which enters a hibernation state when the microphone is left inactive for a period of time, and can be set up as required. - Setting the power saving mode on the web page 1.
Page 54: Sound Settings
SIP-T780N IP Phone User's Manual 4. Submit for save operation. Sound Settings There are several sound settings inside the T780N, including the following:  Volume settings  Ringtone Setting  keypad tone  SMS alert tone  signal tone  Sound Gain Volume settings...
Page 55: Ringtone Setting
The T780N handset can set the ringing volume and the volume during the call, the volume setting range is 1-15, and the volume becomes larger with the value. - Setting the incoming call ringer volume in standby/ringing mode 1. Press to adjust the ringer volume as follows.
Page 56 SIP-T780N IP Phone User's Manual calls. In addition to unified ringtones, you can also set different ringtones for contacts to distinguish incoming calls from different contacts. There are 10 default ringtones to choose from. - Setting the ringtone for incoming calls in the phone interface 1.
Page 57: Keypad Tone
Keypad tone The phone will emit a key tone when the keypad keys are pressed to indicate that the key has been triggered, and the key tone can be enabled and disabled through the settings. - Setting the phone key tones through the phone interface 1.
Page 58: Signal Tone
SIP-T780N IP Phone User's Manual - Setting SMS alert tones via web browser 1. Log in to the phone page by IP address . 2. Press Function (U) -> Basic Information (5). 3. Configure to turn on or off the voice message tone and SMS alert tone.
Page 59 1. Log in to the phone page by IP address . 2. Press Setup (E) -> Signal Tone (q). 3. According to the national standard please select the country. If you want to customize the signal tone, select custom in the country option. 4.
Page 60: Sound Gain
SIP-T780N IP Phone User's Manual tone experiencing line congestion Call Indicates that the phone 450±25 -10±3dBm0 Waiting is on call waiting callback Indicates that the phone 450±25 -10±3dBm0 tone is in the callback state Special Beep when you receive a 450±25 -10±3dBm0 information...
Page 61 - Setting the sound gain through the web browser 1. Log in to the phone page by IP address . 2. Press Function (U) -> Sound ("). 3. Configure the sound input/output values as required. 4. Press the Submit button to save.
Page 62: Contact Management
SIP-T780N IP Phone User's Manual Contact Management Contact management for the T780N IP Phones consists mainly of:  local contact  blacklists  LDAP settings  Call History  remote address book  Update Address Book  set up local contact Local Contacts can save the contact's name, internal extension number, cell phone number, etc.
Page 63 Add Group - Adding a group by phone 1. Press the softkey Directory->Local Contacts->Add Group. 2. Enter the group name in the Group Name input box. 3. Press the Save soft key to save the group. - Adding Groups via Web Browser 1.
Page 64 SIP-T780N IP Phone User's Manual Edit Group - Group editing via phone (default grouping cannot be edited) 1. Press the Directory->Local Contacts soft key. 2. Press to select the group to be edited. 3. Press the softkey Options->Details to enter the edit screen. 4.
Page 65 Delete Groups - Deletion of groups via the phone (default groups cannot be deleted) 1. Press the Directory->Local Contacts soft key. 2. Press to select the group to be deleted. 3. Press the Option soft key. 4. Press to select the delete option. 5.
Page 66 SIP-T780N IP Phone User's Manual Add Contact Contacts can be added in the following three ways:  Add manually  batch import  Add from call log - Adding a contact via call history through a phone interface 1. Press the History soft key in standby. 2.
Page 67 - Adding contacts via local contacts in the phone interface 1. Press Directory->Local Contacts->All Contacts softkey in standby interface (or press Menu->Address Book->Local Contacts). 2. Press to select the group to which you want to add contacts. 3. Once in the group, press the Add soft key to enter the Add screen. 4.
Page 68 SIP-T780N IP Phone User's Manual - Bulk import of contacts via web browser 1. Log in to the phone page by IP address. 2. Click Contacts (B) -> Local Contacts (x). 3. Batch operation module click CSV format export contact template. 4.
Page 69 Edit Contact - Editing contacts through the phone interface 1. In standby mode, press Directory->Local Contacts softkey (or Menu- >Address Book->Local Contacts)->All Contacts. 2. Press to select the contact name to edit. 3. Press the softkey Options->Details to enter the contact editing page.
Page 70 SIP-T780N IP Phone User's Manual Delete Contacts - Deleting contacts through the phone interface 1. In standby mode, press Directory->Local Contacts softkey (or Menu- >Address Book->Local Contacts)->All Contacts. 2. Press to select the contact name to delete. 3. Press Options->Delete/Delete All. 4.
Page 71: Blacklists
Call a contact person - Calling local contacts through the phone interface 1. In standby mode, press the softkey Directory->Local Contacts (or Menu->Address Book->Local Contacts)->All Contacts. 2. Press to select the name of the contact to call. 3. Press the Send soft key to enter the contact number list. 4.
Page 72 SIP-T780N IP Phone User's Manual blacklists set will be automatically rejected by the phone. Add Blacklist - Adding a blacklist through the phone interface 1. In standby mode, press the softkey Menu->Address Book->Blacklist- >Add. 2. Press to select Edit Blacklist Information (Name, Number).
Page 73 4. Click the Add button to save the blacklisted contacts. Delete Blacklist - Blacklist removal through the phone interface 1. In standby mode, press the softkey Menu->Contacts->Blacklist. 2. Press to select the blacklist member to be deleted. 3. Press Options->Delete/Delete All. 4.
Page 74: Ldap Configuration
SIP-T780N IP Phone User's Manual LDAP Configuration Functional Description LDAP (Light Directory Access Protocol) is an application layer protocol that runs over IP networks and provides a range of functions for accessing and maintaining distributed directory information services. Simply put, LDAP is a fast way to get centralized static data about people or resources, and is most useful for storing information that needs to be read from different locations, but doesn't need to be updated often.
Page 75 contact information returned by the LDAP server is read-only.Users can call the LDAP contacts, but they cannot add, edit, or delete LDAP contacts.Administrators can configure the LDAP query filter conditions on the phone, such as displaying the contact information and how to sort the contacts.
Page 76 SIP-T780N IP Phone User's Manual LDAP Setup Instructions LDAP settings clarification typical example Start LDAP Enables or disables LDAP function. Enable LDAP Tags Fill in the name of the phone book. Telephone Directory LDAP Name Sets whether or not the phone can (CallerIDName=%) search for contact information by Filtering...
Page 77 IPPBX supports LDAP protocol. LDAP server Fill in the IP address of the PBX. 192.168.17.30 address Ports Fill in the LDAP server address port. Base Fill in the root node of the LDAP dc=pbx,dc=com server or one of the phonebook nodes from which the LDAP server will start searching for contacts.
Page 78: Call Record Management
SIP-T780N IP Phone User's Manual Sets whether or not the search Enable LDAP Search results are sorted in numeric or Sorting alphanumeric order. Search for LDAP contacts via Address Book - Enabling LDAP Phonebook 1. Log in to the phone web interface and click Contacts -> LDAP. 2.
Page 79 - Viewing of call history through a web browser 1. Log in to the phone page by IP address. 2. Click Contacts (B) -> Call History (y). - Calls made through call record 1. Press the History soft key while the phone is in standby. 2.
Page 80: Remote Address Book
SIP-T780N IP Phone User's Manual Remote address book Functional Description Remote Phone Book (Remote Phone Book) from the name can be visualized as a remote access address book. Administrators need to add the established format of XML to the remote server. The phone achieve the purpose of expanding the scope of the address book by accessing the remote address book.
Page 81 <?xml version="1.0" encoding="UTF-8"? > <SLIPPhoneMenu> <T>Company I</T> <M N="group"> <U N="Zhang San" P1="6131" P2="4566" P3="6788" d_p="Resource:"/> <U N="Li Si" P1="6136" P2="4567" P3="6789" d_p="Resource:"/> </M> <M N="Group II"> <U N="Wang Wu" P1="1234" P2="4566" P3="6788" d_p="Resource:"/> <U N="Bull I" P1="1235" P2="4567" P3="6789" d_p="Resource:"/> <U N="Zhang San"...
Page 82 SIP-T780N IP Phone User's Manual Using the Remote Address Book - View Remote Address Book 1. Press Phone Menu -> Directory -> Remote Address Book. 2. Use to select the list. 4. Press the Enter soft key to view the corresponding remote address book.
Page 83: Update Address Book
Update Address Book - Remote updating of address book via web page The Remote Update Contacts feature makes it easy to update local contacts without having to maintain a separate address book for each person. Files with the same MobileNum contacts in front will be overwritten by the later contacts. 1.
Page 84: Address Book Settings
SIP-T780N IP Phone User's Manual <?xml version="1.0" encoding="utf-8"? > <all> <PhoneBooks> <book FirstName="adm" LastName="gj" MobileNum="456" OfficeNum="123" OtherNum="789" /> </PhoneBooks> </all> Address Book Settings The T780N phone supports Address Book Enable/Disable and Caller Contact Match List Enable/Disable. - Enable/Disable Address Book via Web 1.
Page 85: Accessory Customization
4. Adjust the sorting by ↑↓ key and then submit; Accessory Customization The T780N can be used with a variety of accessories, the main ones are listed below:  headset  extension desk Headset use The T780N can be used with a headset. Before using the T780N, you need to connect the headset and activate the headset mode by using the function button (Headset) on the panel of the phone, for the installation of...
Page 86 SIP-T780N IP Phone User's Manual the headset icon When the handset receives an incoming call, press the Answer soft key to answer the call and the phone automatically enters headset talk mode. Dial a number and press the Send key, the phone will automatically make a call using the headset mode.
Page 87: Extension Desk
- Headphones are preferred: The Headset Priority feature is for those who use headphones frequently or full-time. 1. Log in to the phone page by IP address. 2. Click on Functions (U) -> Basic Information (5). 3. Configure to enable/disable the headset priority feature. 4.
Page 88 SIP-T780N IP Phone User's Manual Panel jam 32 handwritten notes. Speed dialing, call forwarding, call Key Function waiting, Call pickup, BLF, DND. One type-C data interface (IN), one Type-C cascade interface (OUT), the maximum connector support for simultaneous cascade 6 expansion stations.
Page 89 3. Use the type-C data cable (straight-through cable) to access the IN port of the expansion station at one end, and the other to access the OUT port of the phone, as shown in the following figure: - Multiple expansion stations cascade: 1.
Page 90 SIP-T780N IP Phone User's Manual Expansion Table Hardware Overview...
Page 91 serial name clarification number Can be used to bind a speed dial number for speed dialing. It can be used to set certain function codes to work with SIP Server to realize the function. When BLF* (Busy Line Detection) is turned on, you can check the busy and idle status of the corresponding number: programmable...
Page 92 SIP-T780N IP Phone User's Manual use the phone diagnostic function to check whether the keys and LEDs of the expansion unit are normal or not. If you want to set the key functions of the expansion unit, please go to the Web interface to configure them, and check the function description of the expansion unit for details.
Page 93 abcdefghijklmnop --------> Indicates keys 1-16 on the expansion disk. qrstuvwxyz*#$%@! --------> Indicates expansion disk keys 17-32 Tap the 32 keys on the expansion disk in sequence and the characters on the screen will disappear accordingly. If the corresponding characters on the screen do not disappear when a key is pressed, there is a problem with the key.
Page 94 SIP-T780N IP Phone User's Manual Extension Desk Functional Description After installing the extension station (i.e., after setting the serial number for the extension station), you can set up operations for the keys on the extension station. Here, you can bind the key to a remote extension number for speed dialing;...
Page 95: System Customization
2. Select the keys you need to configure (refer to the Expansion Console Overview - Keys and Hardware section for the specific key sequence). 3. Select each parameter to set and modify: * :: Type: Select the function of the account. * Account: Select the SIP account associated with this key.
Page 96 SIP-T780N IP Phone User's Manual The T780N can register SIP accounts, up to 2 accounts, and make calls through the registered SIP accounts. Dual accounts can be used to make multiple calls at the same time, by pressing the account key to switch the account used.
Page 97 - Configuration of codecs through the web interface 1. Log in to the phone page by IP address. 2. Click Account (A) -> Codec (z). 3. Select the codec you want to enable and then submit it (support type: PCMA/PCMU/G722/G729/G726, etc.). - Configuration of codecs through the phone interface...
Page 98: Programmable Keys
SIP-T780N IP Phone User's Manual 1. Press Menu->Settings->Advanced Settings (password:admin)->Account Advanced->Codec. 2. Press to select the codec input value to be configured, the higher the value the higher the codec priority. 3. Press the Save soft key to save. Programmable keys Divided into account keys, Expansion Station keys, and programmable...
Page 99 - Setting up account key functions through the web interface 1. Log in to the phone page by IP address. 2. Click the programmable key (D) -> account key (w). 3. Select different functions in the type selection. 4.Number field Fill in the called number, the filled in label will be shown on the right side of the LCD in standby.
Page 100 SIP-T780N IP Phone User's Manual After setting up the intercom, pressing the account button will automatically dial the set number to realize intercom. - Usage: 1. Set the account type to "Walkie Talkie". 2. Number Fill in the number of the intercom to be carried out.
Page 101 simultaneous radio, handle can speak, hands-free can not speak 7. Group pickup: Intercepting (answering on behalf of) calls within the same group by means of a feature code. -Account ID selects the intercept account -Value Fill in Group pickup Code 8.
Page 102 SIP-T780N IP Phone User's Manual 17. XML Browsing: Browse XML in accordance with the specified format, support for browsing text, images, address book and so on. -value fill in XML browser address 18.XML Groups: Quickly jump to a specified remote address book.
Page 103 5. Click the account number key, the green light corresponding to the dialed out account always light up and emit a dial tone. Used to monitor the working status of other phone numbers and call pickup . - Usage: 1. Set the account type to "BLF". 2.
Page 104 SIP-T780N IP Phone User's Manual the LCD screen. 4. Click the Submit button to save. Programmable Function Key Type Description typology Instructions and use unoccupied Quickly dial the designated account number. - Usage: 1. Set the type to "Speed Dial". 2.
Page 105 1. Set the type to "Group Intercept". 2. The account is set to the corresponding account that needs to realize the group interception. 3. The value field is set to the group pickup feature code. 4. Set up labels on demand. 5.
Page 106 SIP-T780N IP Phone User's Manual format, with support for browsing text, images, address books, etc. - Usage: 1. Type is set to " XML Browser ". 2. The value field is filled with the XML browser address. 3. Set up labels on demand. 4.
Page 107 3. After setting, press will jump to the new message editing interface. - Usage: 1. Set the type to "Status". 2. Set up labels on demand. Status 3. After setting up, press to check the status of the phone. Quickly initiate a multicast. - Usage: 1.
Page 108: Dialing Rules
SIP-T780N IP Phone User's Manual - Usage: 1. Type is set to " Multicast List ". 2. Set up labels on demand. 3. Press after setting will enter the multicast list interface. Dialing Rules Setting up dialing rules allows the phone to dial conveniently according to the syntax set up by the dialing rules.
Page 109 combinations with multiple [] in the string Dialing Rules Feature Dialing rules include the following:  Replacement rules  Call out immediately  Area code  Restriction of outgoing calls 1) Replacement rules You can customize the replacement rules up to 100. Replacement rules mean that you can enter a string of characters and the phone will automatically replace it with your customized string.
Page 110 SIP-T780N IP Phone User's Manual After adding the above rules, when you dial the number "1", press the Send soft key or # to call, the phone will automatically replace the number with "10086" for dialing. - Modification of replacement rules through the web interface 1.
Page 111 - Deletion of replacement rules through the web interface 1. Log in to the phone page by IP address. 2. Click Settings (E) -> Dialing Rules (k) -> Replace Rules. 3. Check the checkbox to the right of the rule you want to modify in the rule list.
Page 112 SIP-T780N IP Phone User's Manual key or lifting the handle will be dialed in the set immediate outgoing delay time, without pressing the send key. For example, when you set the call out rule as xxxxxx, the caller account number is all (any account), when you dial any five-digit number of 10086, the phone will call 10086 immediately when you meet the call out rule.
Page 113 3. Tap the rule you want to modify in the rule list. 4. Modify the rule in the rule input area, e.g.: (original: xxxxx --> change: 1xxxx). 5. Account area to select the account to which the matching rule applies (e.g., the current registered account 8001), the default value is all (indicating all accounts).
Page 114 SIP-T780N IP Phone User's Manual 4. Click the Delete button to delete the rule. Immediate outbound delay time Immediate call out needs to set the delay time, the default time is 2 seconds, the setting range is 0~14 (unit: second), when the number entered when dialing meets one of the immediate call out rules, the phone will automatically call out the number after the delay time, without pressing the send key.
Page 115 3) Area code You need to add the area code to make calls between different regions, which are different from one region to another. If you need to call a phone number in a certain area frequently, you need to manually dial the area code prefix of that area.
Page 116 SIP-T780N IP Phone User's Manual 3. Fill in the area code (length range: 1~15 digits). 4. The account number can be filled in with the registered account of the matching area code or the default value is all (all accounts). 4) Restriction of outgoing calls You can restrict the phone to call certain numbers by setting the restricted outgoing numbers, T780N supports up to 10 restricted outgoing...
Page 117 - Modify outbound restriction rules through the web interface 1. Log in to the phone page by IP address. 2. Click Settings (E) -> Dialing Rules (k) -> Restrict Outgoing Calls. 3. Restrictions on Outgoing Rules List Tap the rule you want to modify. 4.
Page 118 SIP-T780N IP Phone User's Manual 1. Log in to the phone page by IP address. 2. Click Settings (E) -> Dialing Rules (k) -> Restrict Outgoing Calls. 3. Tap the rule you want to delete in the restricted outgoing rule list. 4.
Page 119: Basic Functions
Basic Functions This chapter introduces the basic functions of the T780N telephone as follows:  make a call  answer the phone  end a call  redial   Call transfer  Call forwarding  Call Waiting  PIN call ...
Page 120 SIP-T780N IP Phone User's Manual The T780N can be called using three tools:  Handset  headset  hands-free (of telephone etc) - Using the handset to make calls Any of the following may be used: Mode 1 Mode 2 1.
Page 121 Mode 1 Mode 2 1. Press the hands-free 1. Enter the number in the idle to enter the state of the phone. dialing interface 2. Press 2. Enter the number or the Dial soft key to call out the number. 3.
Page 122: Answer The Phone
SIP-T780N IP Phone User's Manual - Number Filtering The T780N supports number filtering, which is used to filter out invalid inputs when dialing. 1. Log in to the web interface. 2. Click Functions (U) -> Basic Information (5). 3. Calling number filtering: *#. 4.
Page 123: End A Call
- Answering an incoming call using the handle When phone’s ringing pick up the handle. - Answer a call using the speakerphone When the phone is calling, press the Answer soft key or the speakerphone key - Answering an incoming call using a headset When the phone calls 1.Headset mode is activated, press the Answer soft key or press the account key that is blinking to answer.
Page 124: Dnd
SIP-T780N IP Phone User's Manual 1. Pick up the handle. 2. Press to dial the last call. - Use of hands-free redialing Hands-free redial can be used in any of the following ways: Mode 1 Mode 2 1. Redial the last call 1.
Page 125 You can set the phone for Do Not Disturb mode, after setting the Do Not Disturb mode, the phone will display icon on the upper right corner of the phone, the phone will not ring when receiving an incoming call and inform the other party that it is busy, and display a missed call alert on the local phone, as shown below: DND has two modes to choose from:...
Page 126 SIP-T780N IP Phone User's Manual - In phone mode, turn on Do Not Disturb in the phone screen. 1. Press the Do Not Disturb soft key while the phone is in standby to set it. 2. or press Menu->Functions->Do Not Disturb. 3.
Page 127: Call Transfer
Do Not Disturb. 3. Press the Toggle soft key or the Left and Right buttons to select Enable. 4. Press the Save soft key or the key to save the operation. Call transfer After setting the call transfer on, the external call to the IP phone will be automatically transferred to the set up of other phones or cell phones, call transfer is divided into two types, when the phone has an incoming call ringing press the transfer soft key to dial the number to...
Page 128 SIP-T780N IP Phone User's Manual transferred to the preset number . Busy Transfer : When the phone is busy, calls are transferred to a preset number. No-Answer Transfer: When no one answers during the ringing period of an incoming call, the call is transferred to a preset number after a timeout.
Page 129 2. Select the mode under the Call Forwarding Mode area:Custom: Custom mode enables the call forwarding feature for a specific account or for all accounts; Phone Mode: the call forwarding feature will be applied to all accounts on the phone. 3.
Page 130 SIP-T780N IP Phone User's Manual on/off. 3) Press to select the number item and fill in the number in case of unconditional transfer. 4) (Optional) Enter the unconditionally transferred on feature code and off feature code in the on feature code and off feature code areas, respectively.
Page 131: Call Forwarding
3) Press to select the number item and fill in the number to be transferred. 4) Press to select no answer time, fill in the waiting time before you want to transfer, default 5Seconds. 5) (Optional) Enter the on feature code and off feature code for no-answer transfer in the on feature code and off feature code areas respectively 6) Press the Save soft key to save the operation.
Page 132: Blind Transfer
SIP-T780N IP Phone User's Manual Call transfer is categorized into the following two types:  Blind transfer: Direct transfer to the other party without consultation with the transferring party.  Consultation transfer: transferring incoming calls to the person to whom the call is to be transferred when the consultation with the person to whom the call is to be transferred has been completed and the transfer has been agreed upon.
Page 133 display of the phone B. 2) Phones B press the BTra soft key. 3) The call between B and A will be interrupted and the incoming call is forwarded to Phone C. b) Selecting numbers by contact 1) B Press the Dir soft key. 2) Press to select a group and press the Enter soft key to enter the group.
Page 134 SIP-T780N IP Phone User's Manual between Phones B and A will be resumed.
Page 135: Advisory Transfer
Phones B Phones A Phone C A is on the phone with B ②B press the Transfer soft key, AB call goes on hold (you can press the Resume soft key to resume the call between A ③ B enters C's number and and B) presses the Send soft key to call C.
Page 136: Call Waiting
SIP-T780N IP Phone User's Manual unavailable. 2) Phones B and C end the call. 3) Phone B presses the Resume soft key to resume the call with Phone A and informs Phone A that it is unable to answer. 4) End of transfer. b) Phone C can answer the call 1) Phones B and C have finished negotiating, and Phones C can answer incoming calls from Phones A.
Page 137: Pin Call
It is not valid for the phone to turn on call waiting when the server does not turn on call waiting; PIN call If you are making a call and do not want the caller to see the number you are dialing you can enable passcode calling.
Page 138: Automatic Redial
SIP-T780N IP Phone User's Manual d) Call Held Tone; e) Call Held tone delay; f) Held beep interval; 3. Press Submit to save the operation or Cancel to cancel it; When you enter Hold Mode after turning on the beeper, the beeper will play "Di"; - Setting RFC 2543 Hold Mode via the Web 1.
Page 139: Status Return Code
Press the OK soft key to activate the Auto Redial feature. Press the OK soft key or wait for a period of time (redial interval) and the phone will call out the number again. -Set up automatic redialing through the web interface: 1.
Page 140: Call Completion
SIP-T780N IP Phone User's Manual . Click the Submit button at the bottom of the page to save the configuration. After successful configuration the phone sends the corresponding return code to the peer: Call completion. When the phone is enabled for call completion, the phone enters the call completion prompt interface when calling a user in busy state, and the server will notify the phone to redial when the called user turns to idle state after clicking Confirm.
Page 141: Auto-Answer
example, if the call completion is enabled on phone A (call completion), phone B (called number, unconditional transfer to phone C is enabled), and phone C (transferred number, DND is enabled), phone A dials phone B, and phone A enters the call completion interface, and after a period of time, it will jump to the dialing interface, and it will not be affected by whether or not DND is turned off on phone C.
Page 142: Anonymous Call
SIP-T780N IP Phone User's Manual Anonymous call The phone can turn on the anonymous reject feature to automatically reject an anonymous call when it comes in. If the server supports the anonymous reject function, you can also turn on/off the anonymous reject function of the account by dialing the server's service code.
Page 143: Hotline
or disabled state. 4. Press the Save soft key to save the operation. - Setting up anonymous reject/local anonymization through the web interface 1. Log in to the Web interface. 2. Click Account->Advanced, as shown below. 3. Select the account for which you want to enable anonymous rejections. 4.
Page 144: Two Dimensional Barcode
SIP-T780N IP Phone User's Manual dialing. - Setting up hotline functions through the telephone interface 1. Press Menu->Functions->Hotline. 2. Fill in the hotline number to call. 3. Press to select Hotline Delay Time and fill in the number of seconds after the handset is taken off the hook to automatically dial the hotline.
Page 145: Conference
Conference The T780N can initiate a three-way call locally and use the Conference softkey during a two-way call to invite a third-party call into the current call. - Create a local three-way call at the phone 1. It happens in the middle of a call between A and B. 2.
Page 146 SIP-T780N IP Phone User's Manual - Add calls from both accounts to a three-way call 1. Account 1 of Handset A is talking to Handset B, and Account 2 of Handset A is talking to Handset C (but is on hold). 2.
Page 147: Update
5. Hang up soft key: ends the meeting. Update The T780N can be upgraded to the latest version via the Web. The latest version can be downloaded from the official website or contact your dealer for a copy. - Upgrade Firmware Version via Web Through the web interface, click Settings->Upgrade->Upgrade Firmware, select the version that needs to be upgraded and click Upgrade.
Page 148: Capture & Diagnose
SIP-T780N IP Phone User's Manual interface. 2. Select the ringtone you want to upload in the Load ringtone item, click the Import button to import the ringtone (maximum ringtone limit:100KB). 3. After successful upload you can select it in the ringtone type option. Capture &...
Page 149: Scheduled Reset
>Network. 2. Select Ping or Route Trace, enter the IP address or URL and click Start. Scheduled reset The T780N phone can be set to restart automatically via the web page, it is disabled by default. - Configure automatic reboot via web page 1.
Page 150: Configuration Management
SIP-T780N IP Phone User's Manual Configuration management T780N phones can import/export configurations via web page, and the configurations can be common for the same model. - Configuration management via web page 1. Click Settings->Configuration Management from the web page. 2. Click the Export button to export the bin configuration file. 3.
Page 151: Advanced Features
Advanced Features This chapter introduces the advanced features of the T780N telephone as follows:   walkie-talkies multicast  Messages   TR069  SIP Configuration  Action URL  Trusted Certificates BLF (Busy Lamp Field) You can use the BLF feature to monitor the account usage status of a particular user.
Page 152 SIP-T780N IP Phone User's Manual 4. Press to toggle and select the appropriate account in the Account ID area. 5. (Optional) Enter the label to be displayed in the standby screen in the Label field. 6. Enter the number to be monitored in the value field. 7.
Page 153: Using The Blf Function
Using the BLF Function The BLF key is used in the following way:  Calling the monitored account. When the monitoring account is idle, press the BLF key and the phone calls out the monitoring account.  Intercepting calls from monitored accounts. When an incoming call is received from a monitored account, the LED of the BLF key corresponding to the monitored account turns red.
Page 154: Intercom Function Setting
SIP-T780N IP Phone User's Manual Before using the intercom you need to set up the account key function as an intercom key, see Programmable Keys for details on how to set this up, for help please contact your network administrator. Intercom function setting - Turn on the intercom through the handset interface 1.
Page 155: Multicast Configuration
Multicast allows you to send time-sensitive announcements to each member of a multicast group simply and quickly. Send RTP streams to pre- configured multicast addresses via multicast keys or multicast lists set on the phone. By setting up a listen multicast address on other phones, the phones can listen to and play RTP streams sent from the multicast address.
Page 156: Multicast List Configuration
SIP-T780N IP Phone User's Manual 5. (Optional) Enter the contents of the standby screen display in the label area. 6. Enter the appropriate channel number in the extension number area: 0- 7. When finished, click Submit to save the operation or Cancel to abandon the operation.
Page 157 8. Repeat steps 2-7 to add more groups. - Configuring Multicast Lists via the Web 1. Web Address Book → Multicast Address → Multicast List. 2. Fill in the Multicast Address input box with the multicast address IP address + port number (e.g., 224.5.6.20:10008). 3.
Page 158 SIP-T780N IP Phone User's Manual 4. Press the OK soft key to delete. To delete all multicast groups, press the Delete All softkey. You can also set the handling method of RTP streams received by the phone through the Web, which is categorized into paging intervention, penetrating DND, and paging priority, and the configuration path: Web Address Book →...
Page 159: Accept Multicast Rtp Streams
listening to a multicast RTP stream with priority 5, and a multicast RTP stream with priority 3 is sent at this time, the phone automatically receives a multicast RTP stream with priority 3. Accept multicast RTP streams You can set the phone to receive multicast RTP streams sent from pre- configured multicast addresses.
Page 160 SIP-T780N IP Phone User's Manual - Set the multicast address to listen to via the web page: 1. click Directory(B) ->Multicast Addresses(2). 2. Select the appropriate value in the Paging Intervention drop-down box. 3. Select Enable in the Paging Priority drop-down box. 4.
Page 161: Multicast Usage
Multicast Usage Phone A sets up account 1 for multicast and account 2 for multicast list, and phones B, C, D, etc. set up listening addresses. 1. Multicast key sending: when the phone A is in standby state, press the account 1 multicast key, the pre-configured listening phone will receive the multicast RTP stream;...
Page 162 SIP-T780N IP Phone User's Manual The SIP-T780NNN IP phone can send and receive text messages. When receiving a new text message, the phone will emit a beep, the power indicator will flash red slowly, the LCD interface will indicate "n new text messages"...
Page 163 3. Press the Send soft key. 4. (Optional) Press the Toggle soft key to select the sending account in the From area. 5. Enter the recipient's number in the Send To field. 6. Press the Send soft key to send a message or the Return soft key to cancel.
Page 164 SIP-T780N IP Phone User's Manual 1. Press Menu->Messages->Text Messages->Inbox. 2. Select the message you want to reply to and press the Reply soft key. 3. Write the message and press abc to switch the input method. 4. When you have finished writing, press the Send soft key. 5.
Page 165: Voicemail
Voicemail The SIP-T780NNN phone can send and receive voice messages. You can subscribe to voice messages cached in the voice mailbox on the phone. This feature requires server pre-setting. Not all servers support voicemail. When a new voicemail is received, the power lamp of the phone blinks red slowly, the LCD interface displays "N voice messages"...
Page 166: Tr069
SIP-T780N IP Phone User's Manual 1. Press Menu->Message->Voice Message->View Voice Message. 2. Select the account you want to listen to and press the Connect soft key to listen to the voice message. TR069 TR069 is the communication protocol between CPE and ACS. TR069 is the communication protocol between CPE and ACS, through which CPE can complete initialization and operation management such as service activation, function setting, file uploading and downloading, and system...
Page 167 - Enabling TR069 through the web interface 1. Log in to the phone page by IP address. 2. Click Settings (E) -> TR069 (\). user name, password, and server address. 3. Enable TR069. Enter: Enable periodic notification, periodic notification interval, user name, and password.
Page 168: Automatic Update
SIP-T780N IP Phone User's Manual Automatic update Automatic updates can deploy the same configuration for multiple phones at scale. Preparatory step Prepare the necessary documents: The following steps need to be performed before auto-configuration can take place: 1. Get Boot boot file; 2.
Page 169 MAC: The phone is viewed in standby mode by pressing the OK key. Phone Model: Standby phone press OK→More→Equipment, the product name is the phone model. - Bootstrap file description: When the phone is auto-configured, it will first try to download the common.boot boot file, and according to the boot file, the phone will be guided to refer to the specified CFG configuration file.
Page 170: Automatic Update Procedure
SIP-T780N IP Phone User's Manual Configuration TR069, Programmable Keys, DND, Hotline, Voice Mailbox, Keypad Lock, Action URL, Auto Update. Other Upgrade the phone , pager configuration. configurations Example: If the phone needs to be upgraded to a specific version and the language is set to Chinese, create a LanguageAndUp.cfg file, add the configuration and place it in the root directory of the server.
Page 171 Root directory file map: Setup Steps: Web-side Settings(E)→Auto Update→Fill in http(s) address in Server Address e.g.: http(s)://192.168.17.xx to enable power-on startup; automatically configure the information to be updated after reboot.
Page 172 SIP-T780N IP Phone User's Manual FTP/TFTP update Configure the server, directly run IPOP.exe to enable FTP/TFTP inside the service, you can also use 3CDaemon, TFTPD32, etc. as the server; run the configuration file directly in the root directory of the environment; the configuration file contains xx.boot and xx.cfg and other files.
Page 173: Remote Control
automatically configure information update after reboot. Remote control Used to control the configuration related to remote XML push. - Configure remote control via web page 1. Log in to the web user interface. 2. Click Features (U) -> Remote Control (i).
Page 174 SIP-T780N IP Phone User's Manual 3. Configure remote control. a) XML push server address; b) User name: Set the XML push server address user name; c) Password: Set the XML push server address password; d) SIP NOTIFICATION: Enable/disable phone call SIP NOTIFY message processing XML push;...
Page 175: Sip Configuration
function softkeys. - Server pushes XML to phone Remote control application, the server can push XML to the phone by POST, and the end user does not need any action. This time we don’t do introduction of server building .The interested parties can learn a programming language.
Page 176 SIP-T780N IP Phone User's Manual in RFC 3261. - Configure SIP session timer via web page (only via web page) 1. Log in to the web user interface. 2. Click Settings (E) -> SIP Configuration (*). 3. Configure T1, T2 and T4. 4.
Page 177: Native Sip Ports Vs. Tls Sip Ports
32). The retransmission intervals are in order:0.5s, 1s, 2s, 4s, 4s, 4s, 4s, 4s, 4s, 4s, 4s. SIP Session Timer T4: Indicates how long it takes for the network to clear messages between the SIP client and server. Native SIP ports vs. TLS SIP ports If NAT is not enabled, the port number is displayed in the header of the SIP message for via and contact.
Page 178: Action Url
SIP-T780N IP Phone User's Manual Action URL The Action URL function is mainly used for the phone to report its own behavior to the computer, an action generates a URL on the phone side, and the actions on the phone side include incoming call, outgoing call, call transfer, etc.
Page 179 $calledNumber (call related) ibid send a call When the phone dials ibid establish a When the call establishes a session session $mac end a call At the end of the call $model $firmware ibid Turn on Do When Do Not Disturb is turned on Not Disturb ibid Turn off do-...
Page 180 SIP-T780N IP Phone User's Manual ibid unanswered When there is a missed call call ibid IP Change When changing the IP address of the phone $mac Idle Entry When the phone enters a call from the Call idle state $model $firmware $active_url $active_user...
Page 181: Description Of Variables
Description of variables Variables supported in the Action URL: Reportable clarification actions $mac Phone MAC address. Phone IP address. $model Phone Type. $firmware The firmware version number of the phone. $active_url The sip_uri of the current active account (only in effect for inbound, outbound, and calls).
Page 182: Type Of Web Access
SIP-T780N IP Phone User's Manual 4. Click the Submit button to save the changes. Type of web access You can configure the web access type to restrict web logins. - Configuration of web access types through web pages 1. Log in to the web user interface. 2.
Page 183: Trusted Certificates
Trusted Certificates You can upload specific CA certificates to your phone. - Configuration of trusted certificates via web page 1. Log in to the web user interface. 2. Click Security (F) -> Trusted Certificates (@). 3. Select the appropriate value from Allow only trusted certificates, User name confirmation, CA certificates.

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