ERA DHAEP1 User Manual

Smart universal door handle

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Smart Universal Door Handle
USER GUIDE
Model number: DHAEP1
V1

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Summary of Contents for ERA DHAEP1

  • Page 1 Smart Universal Door Handle USER GUIDE Model number: DHAEP1...
  • Page 2 Including a smart alarm system, video doorbell, and cameras. Here if you need us Your ERA product is designed to be up and running in minutes, but if you do need help there are lots of handy videos and information available on our website, or contact us for further assistance or support.
  • Page 3 Smart Universal Door Handle Fingerprint scanner Battery cover Proximity reader Lever handle LED wake up button Lever handle Speaker Thumbturn Setting cover 9V Battery Back Up INSIDE OUTSIDE...
  • Page 4: Table Of Contents

    Contents Creating an account and adding your Smart Universal Door Handle Adding your Smart Universal Door Handle to an existing ERA Smart Home account Adding an ERA WiFi Connection Hub from the settings Adding a fingerprint Using the 'set' button to add a fingerprint...
  • Page 5: Creating An Account And Adding Your Smart Universal Door Handle

    Creating an account and adding your Smart Universal Door Handle Download the ERA Smart Home app (iOS and Open the app and create an acount by completing Android). Turn on your Bluetooth. the required details. Please review and agree to the terms of service.
  • Page 6 (for example 'front door') and press "Add". This been successfully added. will now become the name of your handle for your account. At this point you can also set up and add the ERA WiFi Connection Hub see page 8.
  • Page 7 Adding your Smart Universal Door Handle to an existing ERA Smart Home account Open the ERA Smart Home App (iOS or Android). Turn on Bluetooth in your phone settings. Select Product ERA Protect EP1 Select ERA Protect EP1 from the menu and press Insert your batteries into your Smart Universal "Add".
  • Page 8: Adding An Era Wifi Connection Hub From The Settings

    Adding an ERA WiFi Connection Hub from the settings Settings Connection Hub Connection Hub ERA Protect Name Fingerprint Settings Key card Connect your ERA WiFi WiFi Connection Hub Connection Hub Connection Hub Audio Settings Set up Now Continue Open settings in the ERA Smart Press "Set up Now"...
  • Page 9: Adding A Fingerprint

    ERA Protect Name Select Product Fingerprint Settings ERA Protect EP1 Key card Connection Hub Audio Settings Open the ERA Smart Home app Select ERA Protect EP1. Open settings of your ERA (iOS and Android). Protect handle. Add Fingerprints To add fingerprint...
  • Page 10 ERA Protect handle. You will hear "door open" (if voice is enabled) and you can push the handle down to unlock.
  • Page 11: Using The 'Set' Button To Add A Fingerprint

    Once complete, please test to see if the added print can successfully open the door. Close the app and place the stored print on the ERA Protect handle. You will hear "door open" (if voice is enabled) and you can push the handle down to...
  • Page 12: Deleting A Fingerprint

    ERA Protect Name Select Product Fingerprint Settings ERA Protect EP1 Key card Connection Hub Audio Settings Open the ERA Smart Home app Select ERA Protect EP1. Open settings of your ERA (iOS and Android). Protect handle. Select "Fingerprint Settings". Fingerprints...
  • Page 13: Adding A Key Card

    Fingerprint Settings Key card No Key Card Found Connection Hub Audio Settings Open the ERA Smart Home app Open settings and press "Key If you have no existing key cards (iOS and Android). Select ERA card". set up, you will see a "No Key Protect EP1.
  • Page 14: Using The 'Set' Button To Add A Key Card

    Using the 'set' button to add a key card Please turn on the voice prompt if it isn't Press the larger button to begin adding a key activiated (page xx). Remove the "Set" cover card. near the base of the external handle using the Allen key provided.
  • Page 15: Deleting A Key Card

    Deleting a key card Key card My card Charles card Delete Follow steps 1 and 2 on the previous page. Press on the key card you would like to remove. Press "Delete" at the bottom of the screen. Key card My card Your Key card has been successfuly deleted.
  • Page 16 Unlocking your handle by using the app Open the ERA Smart Home app (iOS and Ensure you are standing less then 2m from your Android). Select ERA Protect EP1. handle and that Bluetooth is enabled on your mobile device. Press the centre of the circle containing the A GREEN LED light will display on the external "padlock"...
  • Page 17: Enable And Disable Geolocation

    Enable and disable Geolocation Geolocation Activate Geolocation Unlock Open the ERA Smart Home app (iOS and Press the "Activate Geolocation Unlock" slider to Android). Select ERA Protect EP1. Open settings turn on Geolocation Unlock. and press "Geolocation Unlock". Geolocation Geolocation...
  • Page 18: Automatically Unlocking Your Handle With Geolocation Via Bluetooth

    Automatically unlocking your Handle with Geolocation via Bluetooth Open the ERA Smart Home App (iOS or Android) and select ERA Protect EP1. 2. Open settings and choose the "Geolocation Unlock Control" option from the menu. When activiating Geolocation, stand close to the door for precise recording of location coordinates.
  • Page 19: Unlocking Your Handle Via The Thumbturn

    Unlocking your handle via the thumbturn From inside the property, to unlock the door, Then, push the lever of the handle down to unlock please turn the thumbturn on the internal handle your door. towards the door hinges.
  • Page 20: Deadlocking And Auto Locking Your Handle

    Deadlocking and auto locking your handle 30 Seconds Deadlock: Lift the handle up, this will automatically lock the door. Auto lock: once unlocked with the app, fingerprint After entering or exiting the property, close the door and lift the lever handle upwards, this will or key card the handle needs to be pushed automatically lock the door.
  • Page 21: Creating Administrator, Guest And Family

    Click "Save". and you will then receieve a noticcation that the Guest Inviation has been sent. 8. The Guest user you have created will be added to the Guest User List in your app. When choosing ERA Protect you can define access level and e-key type by user Anytime key One-off key...
  • Page 22: Logging In As A Guest / Family User And Changing Passwords

    ERA Smart Home App (iOS and Android) if they an account by completing required details. To use require to use the app to unlock the door handle. the app you must agree to ERA's Terms of Service For key card and fingerprint access, the main and Privacy Policy.
  • Page 23: Account Access And User Permissions

    Account access and user permissions When adding smart devices into the ERA Smart Home app, a 'Smart Home' must be created; different levels of access to different members will be generated. Family Guest Admin user Permissions User User (main user)
  • Page 24: Enabling And Disabling Audio

    Enabling and disabling audio Settings Home My Handle 01 Address Camera 1 Open settings of the ERA Protect EP1 handle. Press "My Handle". Settings Settings ERA Protect Name ERA Protect Name Fingerprint Settings Fingerprint Settings Key card Key card Connection Hub...
  • Page 25: Renaming Your Handle

    Settings My Handle Fingerprint Settings Key card Connection Hub Audio Settings Open up the settings of the ERA Protect handle. Press "My Handle" (or if you have renamed previously, the pre-selected name) and rename your device. Press "Save" once complete.
  • Page 26: Back Up Power

    Back Up Power A 9V alkaline battery can be used to provide back Connect a 9V alkaline battery to the back up up power to your EP1 door handle in case the power portal located underneath the external installed batteries run out of power. handle.
  • Page 27: Deleting Your Handle

    Delete My Handle Address Camera 1 Open settings in the ERA Protect EP1 Handle and Read the information on the pop up notification press the "dustbin" icon next to "My Handle". and select "Delete" to remove your handle. Your handle is now deleted. You should now factory...
  • Page 28: How To Factory Reset Your Handle

    How to factory reset your handle Remove the "Set" cover near the base of the external handle. 2. Press the hard reset button for at least 15 seconds. 3. You will hear two voice prompts, hold the hard reset button until you hear the second voice prompt.
  • Page 29: Decomissioning Your Device

    Open the ERA Smart Home app. 2. Select ERA Protect EP1. 3. Select "Settings" (accessed by the menu or the settings icon on the ERA Protect EP1 dashboard in the top right hand corner, once the ERA Protect EP1 handle is conntected).
  • Page 30: Deleting An Era Account

    3. ERA will respond to yourrequest within 14 days. This may be extended further if additional information is required. 4. ERA will confirm by emailthat the account has been deleted.
  • Page 31: Warranty Information

    If a material defect occurs in the hardware or smart security before the end of the relevant guarantee period set out above, ERA will (in its sole discretion) replace the hardware or security (or the defective part there of) free of charge.
  • Page 32: Privacy Policy

    When you use the remote unlock facility. An event log is kept for your review, and is accessible via the ERA Smart Home app. If you are invited to create an additional user account, we will collect your name and email address. Other account details will be obtained directly from you during the setup process.
  • Page 33: Things To Remember

    4. If you experience any problems with your installation, or if you need any help setting up or operating the ERA Protect handle, please contact our customer helpline. 5. In the unlikely event you should be locked out of your property, we would advise speaking to a local locksmith.

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