Panasonic KX-FG2451C Operating Instructions Manual
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Panasonic KX-FG2451C Operating Instructions Manual

Panasonic KX-FG2451C Operating Instructions Manual

2.4 ghz cordless phone system with fax and copier
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For assistance, please call
1-800-300-4644 or visit us at
www.panasonic.ca
Operating Instructions
2.4 GHz Cordless Phone System
KX-FG2451C
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
Charge the battery for about
6 hours before initial use.
This unit is compatible with
Call Display. To use this
feature, you must subscribe
to the appropriate service of
your service provider.
This model is designed to be
used only in Canada.
with FAX and Copier

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Summary of Contents for Panasonic KX-FG2451C

  • Page 1 Operating Instructions 2.4 GHz Cordless Phone System with FAX and Copier KX-FG2451C Model No. Please read these Operating Instructions before using the unit and save for future reference. Charge the battery for about 6 hours before initial use. This unit is compatible with Call Display.
  • Page 2 ENERGY STAR is a U.S. registered mark. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
  • Page 3 Important Information Important Information Safety Instructions 15. Do not use this unit to report a gas leak, when in the Important safety instructions vicinity of the leak. SAVE THESE When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric INSTRUCTIONS shock, or personal injury.
  • Page 4 Important Information conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service centre. For Best Performance For best performance Location and noise The base unit and cordless handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless...

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction and Installation 4. Fax 1. Table of Contents Accessories Sending Faxes Included accessories........7 Sending a fax manually........29 Accessory information ........7 Document requirements.......30 Finding the Controls Sending a fax using the phonebook and one touch dial............30 Button descriptions of the base unit ....
  • Page 6 Table of Contents 9. Option Cordless handset Registration Re-registering the cordless handset.... 51 10.Help Error Messages 10.1 Error messages – Reports ......52 10.2 Error messages – Display ......53 Troubleshooting 10.3 When a function does not work, check here 55 11.Maintenance Jams 11.1 Recording paper jams .........

  • Page 7: Introduction And Installation

    TCA91, RP-TCA92, RP-TCA94, RP-TCA95): Allows hands-free telephone conversations. – Belt clip (Model No./Part No. PQKE10393Z6) *1 To ensure the unit operates properly, we recommend using the Panasonic replacement 3 Battery 4 Paper tray film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 8: Button Descriptions Of The Base Unit

    1. Introduction and Installation Finding the Controls {PHONEBOOK}{VOLUME} 1.3 Button descriptions of the L To adjust volume (page 17). L To search for a stored item (page 23, 30). base unit {SET} L To store a setting during programming. H IJ K {TONE} L To change from pulse to tone temporarily during dialing when your line has rotary pulse service.

  • Page 9: Button Descriptions Of The Cordless Handset

    1. Introduction and Installation L To erase a character/number (page 22). Press 1.4 Button descriptions of the and hold to erase all characters/numbers. {HOLD}{INTERCOM} cordless handset L To make/answer intercom calls (page 27). L To put a call on hold (page 20). Soft keys L Two soft keys are used to select the functions displayed directly above each key.

  • Page 10: Overview

    1. Introduction and Installation 1.5.2 Cordless handset 1.5 Overview 1.5.1 Base unit 1 Antenna 2 Ringer indicator Message indicator 3 Receiver 4 Microphone 5 Headset jack 6 Speaker 1 CHARGE indicator 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Paper support 6 Recording paper exit 7 Recording paper entrance...

  • Page 11: Ink Film

    1. Introduction and Installation Installation L Make sure the blue gear (2) and white gear (3) 1.6 Ink film are installed as shown. The included film roll is a starter ink film. 1.6.1 Installing the ink film Open the front cover. Turn the blue gear (4) in the direction of the arrow until the ink film is tight (5) and at least one layer of Release the back cover by pushing the green button...

  • Page 12: Paper Tray

    1. Introduction and Installation Correct 1.7 Paper tray 1 turn Pull up the metal recording paper guide (1), then install the paper tray (2). Tight Incorrect No ink film is wrapped around the blue core. Slack/Crease Reverse L Make sure the arrows on the paper tray and the unit match.

  • Page 13: Recording Paper

    Replace the old battery with a new one. L Do not force the paper into the paper tray. Important: Please use only a Panasonic battery. See page 7 for accessory information. Close the battery cover. L If the paper is not inserted correctly, remove all of the installed paper, and re-install it gently.

  • Page 14: Headset (Optional)

    1.11 Headset (optional) Connecting an optional headset to the cordless handset allows hands-free phone conversations. We recommend using a Panasonic headset. See page 7 for accessory information. L Model shown is RP-TCA86. To switch to the speakerphone while using the headset: Press {SP-PHONE}.

  • Page 15: Preparation

    If the fax machine shares a single telephone line with a DSL service Panasonic battery performance Fax transmission/reception may be disturbed, noise It should last up to 5 hours while in use (in conversation).

  • Page 16: Quick Setup

    2. Preparation handset is not in use. The longer you leave the Help Button cordless handset off the base unit, the shorter you 2.4 Base unit help function can actually talk using the cordless handset. The unit contains helpful information on the following L Once the battery is fully charged, you should not topics which can be printed for reference purposes, as charge it again until “Recharge battery”...

  • Page 17: Volume

    2. Preparation Volume 2.5 Adjusting cordless handset 2.6 Adjusting base unit volume volume {SET} {^}{V} {MENU} {OFF} {A}{B} Ringer volume While the unit is idle, press {A} or {B}. Ringer volume L If there are any documents in the document entrance, you cannot adjust the volume.

  • Page 18: Date And Time

    2. Preparation Initial Programming 2.7 Date and time 2.8 Your logo You can program your logo (name, company name, etc.) {SET} so that it appears on the top of each page sent. {SET} {MUTE} {MENU} {<}{>} {MENU} i {#}{0}{1} i {SET} {MENU} {STOP} 0 1/D:01/Y:06...

  • Page 19: Your Fax Number

    2. Preparation To enter your logo 2.9 Your fax number Example: “BILL” You can program your fax number so that it appears on 1. Press {2} 5 times. the top of each page sent. LOGO=| {SET} {FLASH} 2. Press {4} 6 times. LOGO=B| 3.

  • Page 20: Telephone

    3. Telephone 3 Telephone Making and Answering Calls OFF when you hang up or put a call on hold. It will not 3.1 Making phone calls turn OFF automatically during a call. You can also turn this feature ON or OFF manually. 1.

  • Page 21: Answering Phone Calls

    3. Telephone 3.1.2 With the base unit 3.2 Answering phone calls 3.2.1 With the cordless handset {TALK} {OFF} {^}{V}{<}{>} {SP-PHONE} Lift the cordless handset and press {TALK} or {SP- PHONE}. L You can also answer a call by pressing any {LOCATOR} {MUTE} button except {V}, {^}, {<}, {>} or {OFF} (Any...

  • Page 22: Storing Names And Telephone Numbers Into The Phonebook

    3. Telephone Automatic Dialing Keypad Characters 3.3 Storing names and telephone To delete a character. {CLEAR} numbers into the phonebook Note: The base unit and cordless handset provide a L To enter a character that is located on the same dial phonebook (50 items each).

  • Page 23: Editing A Stored Item

    3. Telephone L If you do not need to edit the telephone number, Chain dial feature skip to step 7. You can dial a combination of phonebook items during Edit the telephone number. For further details, see the same call. This feature is useful if for example, you the storing procedure on page 22.

  • Page 24: One Touch Dial (Base Unit Only)

    3. Telephone 2. Press {V} or {^} repeatedly to display “Copy phonebook”. i {>} 3.7 One touch dial (Base unit 3. Press {V} or {^} repeatedly to display “Copy 1 only) item”. i {>} Base unit dial keys {1} to {9} can each be used as a one 4.

  • Page 25: Call Display

    3. Telephone Call Display Press {Flash} (soft key) on the cordless handset or 3.9 Call Display service {CALL WAIT} on the base unit to answer the second call. This unit is compatible with the Call Display service L To return to the first caller, press {Flash} (soft key) offered by your local telephone company.

  • Page 26: Erasing Caller Information

    3. Telephone key) on the cordless handset or {*} on the base unit, 3.10.2 With the base unit the telephone number will be changed as follows: A Local telephone number only (area code omitted) {CALL DISPLAY} B Area code – Local telephone number C 1 –...

  • Page 27: Storing Caller Information Into The Phonebook

    3. Telephone Other Features 3.12 Storing caller information 3.13 Intercom into the phonebook Intercom calls can be made between the cordless handset and the base unit. 3.12.1 Into the cordless handset 3.13.1 Making intercom calls Press {V} or {^} repeatedly to display the desired With the cordless handset item.

  • Page 28: Transferring A Call

    3. Telephone 3.14 Transferring a call A telephone call can be transferred between the base unit and the cordless handset using the intercom feature. 3.14.1 To transfer a call from the cordless handset Cordless handset: During a phone call, press {INTERCOM} 2 times to page the base unit.

  • Page 29: Fax

    4. Fax 4 Fax Sending Faxes To send more than 10 pages at a time 4.1 Sending a fax manually Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) on top of the previously inserted pages while the last page is being fed into the unit.

  • Page 30: Document Requirements

    4. Fax L Check that ink, paste or correction fluid has dried 4.2 Document requirements completely. L To send a document with a width of less than 210 mm Minimum document size "), we recommend using a copy machine to copy the original document onto A4 or letter-sized paper, then sending the copied document.

  • Page 31: Broadcast Transmission

    4. Fax L After transmission, the unit will automatically 4.4 Broadcast transmission print a report (Broadcast sending report). Note: By storing the base unit’s phonebook items (page 22) L If you select “FINE”, “SUPER FINE” or “PHOTO” into the broadcast memory, you can send the same resolution, the number of pages that the unit can document to multiple parties (up to 20).

  • Page 32: Selecting The Way To Use Your Fax Machine

    4. Fax Receiving Faxes If a fax calling tone is detected, the fax machine will 4.5 Selecting the way to use your receive the fax automatically. fax machine 4.5.2 Use only as a fax (FAX ONLY mode) Depending on your situation, select the way you prefer to Your situation use your fax machine.

  • Page 33: Receiving A Fax Manually - Auto Answer Off

    4. Fax L If you do not answer the call within 10 rings, the 4.6 Receiving a fax manually – unit will temporarily activate the answering machine. The greeting message will then be Auto answer OFF played and the other party can then send a fax. Note: How to receive calls and faxes with the cordless L By default, the unit reduces the size of the received...

  • Page 34: Receiving A Fax Automatically - Auto Answer On

    4. Fax L The answering machine will answer the call. 4.7 Receiving a fax automatically 2. The caller can leave a message after the greeting message. – Auto answer ON 3. The caller presses {*}{9}. Note: L The unit will activate the fax function. L By default, the unit reduces the size of the received 4.

  • Page 35: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {SET} 4.8 Junk fax prohibitor 3. Press {A} or {B} repeatedly to display the desired (preventing fax reception from item. i {ERASE} undesired callers) L To cancel erasing, press {STOP}, then press {MENU}.

  • Page 36: Distinctive Ring

    5. Distinctive Ring 5 Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service 5.3 Using three or more phone When a call is made to one of your phone numbers, the numbers on a single telephone telephone company sends a ring pattern to your line telephone line to indicate which number the call is intended for.

  • Page 37: Copy

    6. Copy 6 Copy Copying To stop copying 6.1 Making a copy Press {STOP}. 6.1.1 More copying features To enlarge a document 1. Insert the document. 2. {COPY} i {>} 3. Press {A} repeatedly to select “150%” or “200%”. i {START} L The unit will enlarge the centre of the upper part of the document.
  • Page 38 6. Copy Example: Making 2 copies of a 4-page original document Collated pages Uncollated pages Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.

  • Page 39: Answering Machine

    7. Answering Machine 7 Answering Machine Greeting hang up. Re-record your greeting message to inform 7.1 Recording your greeting the caller that the unit will not record any incoming messages. message To check the greeting message The unit has a pre-recorded greeting message for TAM/FAX mode.

  • Page 40: Listening To Recorded Messages Using The Base Unit

    7. Answering Machine Incoming Messages Voice time/day stamp 7.2 Listening to recorded During playback, the unit will announce the day of the messages using the base unit week and time that each message was recorded. When the unit has recorded new voice messages: If you subscribe to Call Display service –...

  • Page 41: Leaving A Message For Others Or Yourself

    7. Answering Machine Memo Message 7.3.2 Useful features during playback 7.4 Leaving a message for others or yourself To repeat a message You can record a voice memo to leave a private message Press {1} or {<} while listening to the message. for yourself or someone else.

  • Page 42: Remote Operation

    7. Answering Machine Remote Operation Remote command 7.5 Operating from a remote Repeats a message (during location playback) Important: Skips a message (during playback) L Program the remote operation ID beforehand Plays new messages (feature #11 or feature 063 on page 45). L Set the unit to TAM/FAX mode before going out Plays all messages (page 34).

  • Page 43: Programmable Features

    8. Programmable Features 8 Programmable Features Features (Base unit) Features (Cordless handset) 8.1 Base unit programming 8.2 Cordless handset programming {MENU} {OFF} {MENU} {SET} {MENU} Press {#} and the 2-digit code. Press the desired command to display the desired {MENU} setting.

  • Page 44: Basic Features

    8. Programmable Features 8.3 Basic features *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa. Feature Feature code Selection Setting the quick setup {1} “TAM/FAX” (default) {#}{0}{0} {2} “DIST.
  • Page 45 8. Programmable Features Feature Feature code Selection 1. {MENU} i {#}{1}{1} Setting the remote Base unit: operation ID {#}{1}{1} 2. Enter a 2-digit number (00–99). L The default ID is “11”. 3. {SET} i {MENU} 1. {MENU} i {0}{6}{3} Cordless handset: 2.

  • Page 46: Advanced Features

    8. Programmable Features 8.4 Advanced features *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa. Feature Feature code Selection Setting the journal {0} “OFF”: The unit will not print a journal report, but will keep a {#}{2}{2} report to print record of the last 30 fax transmissions and receptions.
  • Page 47 8. Programmable Features Feature Feature code Selection Setting the ring pattern {1} “A” {#}{3}{2} for fax (Distinctive Ring {2} “B” feature) {3} “C” {4} “D” {5} “B-D” (default) See page 36 for details. Setting the time Using this feature, the unit’s date and time setting will be {#}{3}{3} adjustment automatically adjusted when caller information is received.
  • Page 48 8. Programmable Features Feature Feature code Selection Changing the LCD Base unit: For the base unit display contrast only: display contrast {1} “NORMAL” (default) {#}{3}{9} {2} “DARKER” Cordless For the cordless handset display contrast only: handset: {1} Level 1 {2} Level 2 {0}{1} {3} Level 3 (default) {4} Level 4...
  • Page 49 8. Programmable Features Feature Feature code Selection Setting the incoming To hear an incoming message (ICM) from the speaker when the {#}{6}{7} message monitor answering machine is recording the message. {0} “OFF” {1} “ON” (default) Setting flash time Base unit: The flash time depends on your telephone exchange or host PBX.

  • Page 50: Other Features (Cordless Handset Only)

    8. Programmable Features 8.5 Other features (Cordless handset only) Feature Feature code Selection Changing the ringer {0} Off {1}{1} volume {1} Low {2} Medium {3} High (default) See page 17 for details. Setting the voice {0} “Off” (default) enhancer feature {1} “On”...

  • Page 51: Re-Registering The Cordless Handset

    9. Option 9 Option Cordless handset Registration 9.1 Re-registering the cordless handset The included cordless handset and base unit are preregistered. If for some reason the cordless handset is not registered to the base unit, register the cordless handset. Important: L Make sure the base unit and the cordless handset are near each other and not being used.

  • Page 52: Help

    10. Help 10 Help 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 29). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 53: Error Messages - Display

    10. Help 10.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. 10.2.1 Base unit Display Cause & Solution “BACK COVER OPEN” L The back cover is open. Close the back cover firmly. “CALL SERVICE”...
  • Page 54 L You tried to copy your phonebook items to the cordless handset, but your phonebook was empty. “OPEN CABINET L Please use genuine Panasonic replacement film (page 7). CHECK FILM SLACK” L The ink film is slack. Tighten it (see step 5 on page 11).

  • Page 55: When A Function Does Not Work, Check Here

    10. Help Display Cause & Solution “---Incomplete--- L When the phonebook item(s) was(were) sent to the base unit, the base Phonebook full” unit’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the base unit’s phonebook (page 23). When phonebook memory is available, you can copy all phonebook items (page 24) or individual items one by one (page 24).
  • Page 56 10. Help Problem Cause & Solution The unit displays “CHECK L The paper is inserted halfway. Insert it correctly (page 62) and press {SET} PAPER” even though paper is to clear the message. inserted. The other party complains L FAX ONLY mode is set. Tell the other party the number is only used for they only hear a fax tone and faxes.
  • Page 57 10. Help 10.3.3 Cordless handset Problem Cause & Solution The cordless handset does L Make sure that the battery is installed correctly (page 13) and fully charge not work. it (page 15). L Clean the charge contacts and charge again (page 15). L Unplug the base unit’s power cord to reset.
  • Page 58 10. Help 10.3.4 Fax – sending Problem Cause & Solution I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party. L The other party’s fax machine failed to answer the fax automatically.
  • Page 59 Check with the other party. The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further details. L The thermal head is dirty. Clean it (page 64).
  • Page 60 The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further Original details. L The thermal head is dirty. Clean it (page 64). L Some paper has instructions recommending which side to print on. Try turning the recording paper over.

  • Page 61: Maintenance

    11. Maintenance 11 Maintenance Jams Turn the blue gear (5) in the direction of the arrow 11.1 Recording paper jams until the ink film is tight (6) and at least one layer of ink film is wrapped around the blue core (7). 11.1.1 When the recording paper has jammed in the unit The display will show the following.

  • Page 62: Document Jams

    11. Maintenance Close the back cover securely by pushing down on the dotted area at both ends (8), then close the 11.2 Document jams front cover securely (9). Open the front cover. Remove the jammed document carefully (1). Install the paper tray (page 12), then insert the recording paper gently (page 13).

  • Page 63: Cleaning

    11. Maintenance Cleaning Caution: 11.3 Document feeder/recording L Do not use paper products, such as paper towels or tissues. paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: – Documents or recording paper frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying.

  • Page 64: Thermal Head Cleaning

    11. Maintenance Clean the thermal head (5) with a cloth moistened 11.4 Thermal head cleaning with isopropyl rubbing alcohol, and let it dry thoroughly. If smudges or black/white lines appear on a Caution: copied/received document, check whether there is dust L To prevent a malfunction due to static on the thermal head.

  • Page 65: General Information

    12. General Information 12 General Information Printed Repor ts Specifications 12.1 Reference lists and reports 12.2 Specifications (Base unit only) 12.2.1 Base unit You can print out the following lists and reports for your ■ Applicable lines: reference: – “SETUP LIST” Public Switched Telephone Network –...
  • Page 66 12. General Information ■ Fax memory capacity – Extremely smooth or shiny paper, or paper that is Transmission: Approx. 25 pages highly textured Reception: Approx. 28 pages – Coated, damaged or wrinkled paper (Based on the ITU-T No. 1 Test Chart in standard –...

  • Page 67: Limited Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT – LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

  • Page 68: Important Information

    12. General Information Important information 12.4 Important information SAFETY PRECAUTIONS Users should ensure, for their own protection, This unit may only be connected to electrical that the electrical ground connections of the outlets that supply 120 V AC. power utility, telephone lines and internal metallic water pipe system, if present, are NOTICE: connected together.
  • Page 69 13. Index 13. Index Charge: 15 13.1 Index Installation: 13 Replacement: 13 # #00 Quick Setup: 16 Booster: 20 #01 Date and time: 18 BROADCAST LIST: 65 #02 Your logo: 18 Broadcast transmission: 31 #03 Your fax number: 19 Button description #04 Confirmation report: 29 Base unit: 8 #06 FAX ring count: 44...
  • Page 70 13. Index Incoming message monitor: 49 Reset (Base unit): 49 Ink film: 11 Resolution: 37 Intercom: 27 Ring count FAX ONLY (Base unit): 44 J Jams TAM/FAX (Base unit): 44 Document: 62 TAM ring count (Cordless handset): 44 Recording paper: 61 Ringer tone JOURNAL REPORT: 29, 65 Base unit: 45...
  • Page 71 Notes...
  • Page 72 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 www.panasonic.ca PFQX2565ZA CM0306NS0 PFQX2565ZA CM0306NS0...

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