Contents Copyright and Trademarks Notice ................. 5 Revision ........................5 How to Use this Service Guide ................5 Safety Instructions ....................6 Power ........................6 Battery ........................6 Environment ......................6 Conditional Warranty Service ................. 7 Upgrade and Service ....................7 Data Sanitization ......................
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Using MSI Center ..................43 Login and Register ....................44 Create an Account ....................44 Product Registration .................... 45 Feature Sets ......................46 Hardware Monitoring .................... 47 Features ......................... 48 System Diagnosis ....................49 Support ........................50 Live Update ......................50 System Info ......................
∙ Place the power cord in a way that people are unlikely to step on it. Do not place anything on top of the power cord. ∙ If this product comes with an adapter, use only the MSI provided AC adapter approved for use with this product.
MSI offers customers replacement parts, product repair and services for 3 years from the date of sale for all EPEAT-registered products. Damages caused by servicing of products not authorized by MSI or the use of modified or non-MSI authorized parts or components are not covered by MSI Limited Warranty Agreement.
Publicly Available Service Information Service Information Section Product Components and Disassembly instructions including Accessories identifying the required tools. Recommended Tools Product Components and Exploded diagram of parts. Accessories List of spare parts including manufacturer- Product Upgradeability and approved spare parts and how to obtain Repairability them.
Product Components and Accessories ⚠ Important MSI provides the below list of components for the system configuration purchased and within 2 years after discontinuation of the product to increase the operational life of that product. Further services can be obtained by contacting...
EOL Instructions Product Upgradeability and Repairability Hardware features for upgradeable, repairable or replaceable using only commonly available tools and listing of replaceable spare parts by products can be obtained by MSI Online Customer Service contacting hyperlinks Please refer to the following for specific details of the replacement or upgrade methods.
Components EOL Instructions Preparation for Disassembly 1. Power off the PC. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect the power cord from the PC. ⚠ Important Disconnect all power sources and place the PC on a steady surface before ∙...
Bottom Bracket Bottom Bracket Disassembly ❶ 1. Place the computer on a steady surface. Locate and remove the K-slot plug with your fingertip. ❷ 2. Flip the computer over. Locate and remove the screws that secure the ❸ bottom bracket with a cross-head screwdriver.
Components EOL Instructions Bottom Bracket Assembly ❶ 1. Place the bottom bracket atop the computer with screw holes aligned. ❷ 2. Tighten the screws with a cross-head screwdriver to secure the bottom ❶ bracket in place. ❸ 3. Replace the K-slot plug with your fingertip.
External Power Switch Cable (Optional) External Power Switch Cable Disassembly ❶ 1. Hold the connector part of the external power switch cable and disconnect it from the computer.
Components EOL Instructions External Power Switch Cable Assembly ❶ 1. Locate and remove the external power switch housing with needle-nose pliers. ❷ 2. Hold the connector part of the external power switch cable and connect it to the computer.
Hard Drive (Optional) Hard Drive Disassembly ❶ 1. Disconnect the SATA cable from the mainboard. ❷ 2. Locate and remove the hard drive screws with a cross-head screwdriver to ❸ release the hard drive...
Components EOL Instructions Hard Drive Assembly ❶ ❷ 1. Place the hard drive atop the inner side of bottom bracket with screw holes aligned. ❶ ❸. 2. Press the hard drive downwards to release the hole plugs ❹ 3. Flip the hard drive and bottom bracket over. Tighten the hard drive screws with a cross-head screwdriver to secure the hard drive in place.
Solid State Drive Solid-State Drive Disassembly ❶ 1. Remove the screws that secure the solid-state drive & heat sink with a cross-head screwdriver. ❷ 2. Slide and remove the solid-state drive & heat sink from the M.2 slot.
Components EOL Instructions Solid-State Drive Assembly 1. Align the notch on the solid-state drive with the tab on the M.2 slot. ❶ 2. Slide the solid-state drive into the M.2 slot. ❷ 3. Align and attach the heat sink onto the solid-state drive. ❸...
Wireless Card Wireless Card Disassembly Solid-State Drive Disassembly 1. Follow to remove the SSD and uncover the wireless card underneath. ❶ 2. Locate and remove the screw that secures the wireless card with a cross- head screwdriver. ❷ 3. Remove the wireless card from the card slot.
Components EOL Instructions Wireless Card Assembly ❶ 1. Connect the antenna cables to the wireless card. Make sure the black antenna cable is connected to MAIN and the gray antenna cable is connected to AUX. ❷ 2. Replace and secure the wireless card clip onto the wireless card.
Coin Battery ⚠ Important Danger of explosion if battery is incorrectly replaced. Replace only with the same or ∙ equivalent type recommended by the manufacturer. Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or ∙...
Components EOL Instructions Coin Battery Assembly ❶ 1. Replace the coin battery and secure it with its adhesive tape underneath. ❷ 2. Connect the coin battery cable...
Memory Module Memory Module Disassembly ❶ 1. Spread apart the slot clips on the memory module slot until the memory module pops up. ❷ 2. Slide and remove the memory module from the slot. ❷ 3. Repeat the steps if there are more memory modules...
Components EOL Instructions Memory Module Assembly 1. Align the notch on the memory module with the key on the slot and insert the ❶ memory module into the slot. ❷ 2. Push the memory module gently downwards until the slot clips click and lock the memory module in place.
Mainboard Mainboard Disassembly ❶ 1. Locate and remove the external power switch housing with needle-nose pliers. ❷ ❸ 2. Flip the computer over and pull the mainboard off the top cover...
Components EOL Instructions Mainboard Assembly ❶ ❷ 1. Check the mainboard and the top bracket for correct orientation of ❸ assembling and alignment of screw holes ❶ ❹ 2. Place the mainboard into the top cover and gently press down to fit the mainboard in place.
Fan & Heat Sink Fan & Heat Sink Disassembly ❶ 1. Disconnect the fan cable from the mainboard. ❷ 2. Remove the screws that secure the fan with a cross-head screwdriver. ❸ 3. Lift the fan and its cable off the mainboard. ❹...
Components EOL Instructions Fan & Heat Sink Assembly 1. Apply proper amount of thermal paste directly onto the center of the CPU. ❶ 2. Place the heat sink atop the CPU with screw holes aligned. ❷ 3. Replace and tighten the screws with a cross-head screwdriver to secure the heat sink in place.
TPM Module TPM Module Disassembly ❶ 1. Locate and disconnect the TPM module cable ❷ 2. Use your fingers to grab the edge of the TPM module and gently pull it off the mainboard.
Components EOL Instructions TPM Module Assembly ❶ 1. Place the TPM module onto the mainboard and secure the module with its adhesive tape underneath. ❷ 2. Connect the TPM module cable...
Top Bracket Top Bracket Disassembly ❶ ❷ 1. Release the top bracket by removing the screws that secure the top ❸ bracket and the screws that secure the power button with a cross-head screwdriver. ❶ ❹ 2. Remove the top bracket from the top cover...
Components EOL Instructions Top Bracket Assembly ❶ ❷ 1. Fit the top bracket into the top cover with screw holes aligned. ❶ ❸ 2. Secure the top bracket in place by tightening the top bracket screws ❹ the power button screws with a cross-head screwdriver.
2. Plug the power cord into the electrical outlet. 3. Power on the PC. ⚠ Important Use only the MSI provided AC adapter approved for use with this PC. ∙ If the power cord comes with a 3-pin plug, do not disable the protective earth pin ∙...
Users may refer to the following tips or visit for quick and easy troubleshooting when encountering common problems with the product. It is always suggested that users contact the authorized MSI service center for advanced tech support if needed. How to fix a PC that shows no sign of power? ∙...
Recycling Guidelines In line with our commitment to environmental sustainability, this product is designed with separable plastic components to enhance plastic recycling quality. We kindly request that you responsibly recycle the recyclable plastic components of this product once it reaches the end of its useful life. Follow the instructions below to prepare plastic parts for recycling by eliminating non-recyclable materials.
Components EOL Instructions External Power Supply ❶ 1. Use diagonal pliers to cut the external power supply DC cable ❸ ❷ ❹ 2. Use heat gun to heat the betweens of upper and lower cases of the power adapter, and then use a parallel screwdriver to separate the cases. ❸...
Product End-of-Life Instructions ⚠ Important MSI Environmental Information Information on MSI’s Environmental initiatives, policies, programs and goals can be found at Environmental Sustainability Policy Purpose This information is to provide the guidance to recyclers on the presence of materials and components at the product level, as required by the EU WEEE and amending Directive.
Product Take-Back Service Waste electrical equipment may contain hazardous substances and thus endanger human health & the environment. Proper disposal is therefore required. MSI provides free recycling of EPEAT-registered products to ensure that the product reaches the end of its useful life and that it is recycled responsibly.
MSI product to get full benefits from MSI Center at once. Create an Account 1. Make sure the Internet connection works properly. 2. Activate MSI Center. Click the profile icon at the upper right corner and click [Login]. 3. Select [Join MSI Member].
Product Registration Once a personal account is created, you may log in and start to register your products. 1. MSI Center will automatically detect your MSI devices. Click [Product Registration] and follow the on-screen instructions to complete the registration. 2. To register more MSI multimedia accessories connected to your system, click [Add New Product] and follow the on-screen instructions to add and register your accessories.
Feature Sets Users can download, update or uninstall MSI exclusive features in Feature Sets. 1. Click the [Feature Sets] icon at the upper right corner. 2. Install or uninstall any MSI features to meet your personal needs.
Hardware Monitoring Hardware Monitoring provides real-time status of the CPU, GPU, memory, fans, etc. Click [Free Up Memory] to release system memory that is no longer required.
∙ To clean up the storage, click [Clean Up Disk], select the drive you want to clean up from the pop-up menu, and follow the on-screen instructions to clean up the storage. ∙ To free up memory, click [Free Up Memory] and MSI Center will instantly release system memory that is no longer required.
Support Support offers various customer support channels to fulfill the needs of every user. Live Update Live Update It is recommended that users click [Scan] under [Live Update] to get the latest MSI or third-party utilities for update.
Microsoft APP When using this function for the very first time, analyzing the system with Live Update is a must. 1. Click [Scan] under [Live Update]. 2. Click [Microsoft APP] where a list of compatible applications on Microsoft Store are displayed.
Service Forum & Channel • [MSI Forum]: Directing users to MSI Global Forum for discussion with global users. • [How-To Channel]: Directing users to MSI HOW-TO CHANNEL for guides, tips & tricks that help you get more from your MSI products.
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Troubleshooting • [After-Sales Service]: Providing instructions on repair, warranty and other after- sales services. • [Support Article]: Offering advice on how to troubleshoot your MSI products. If further assistance is needed, click [More] for MSI online service and support.
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