Troubleshooting Common Problems - CyberHome Cyber Home CHLDV712 Owner's Manual

Troubleshooting Common Problems

The Player Does Not Power On
Ÿ The AC Power cord may be loose or not plugged in. Make sure the power cord is secure in the AC socket.
Ÿ The Battery Pack may be unattached. Make sure the Battery Pack is attached to the unit firmly.
Ÿ The Power of the Battery Pack may be exhausted. Recharge the Battery Pack.
Ÿ The unit may be in Standby Mode. Turn the unit on with the remote POWER button or PLAY/PAUSE/ENTER
Button on the player.
Ÿ There must be a pause between powering the unit down and back on of a few seconds.
Ÿ Remove Battery Pack or AC Adapter to RESET the player.
A Specific Disc Does Not Play
Ÿ The disc may be dirty. Try cleaning the disc.
Ÿ Make sure the disc is not in upside-down
Ÿ The region code of the disc may not match that of the player. In this case, the disc cannot be used.
Ÿ Disc may not be industry standard.
The Remote Control Does Not Function
Ÿ Make sure you're aiming the remote directly at the player's remote sensor, located in the front display.
Ÿ Make sure there are no obstacles between the remote and the player.
Ÿ The batteries may be drained. Try changing the batteries in the remote.
Ÿ You could be using the remote too far away. Try within 4 meters of the player.
Ÿ Relocate the player to test if these is interference.
Subtitles not shown
Ÿ Press Remote Control Subtitle button to turn it on.
Ÿ Subtitles display only recorded on DVDs.
The Picture Appears Stretched or Squeezed
Ÿ The LCD Mode you are in may be wrong for the movie your're watching. Try changing the LCD setting to suit
the movie's aspect ratio (Standard or Widescreen) (pg 32).
Ÿ The Video Aspect Ratio may be set wrong for your Television type.
Ÿ Enter the Setup Menu and select the Video Menu. Try changing the ASPECT setting to 4:3 PS (Pan&Scan) if
you are using a standard TV, or 16:9 WS if your TV is a Wide-Screen type.
No Sound from TV or Speakers
Ÿ Once you close the unit's Disc Cover, the unit is still running, but No Sound comes out.
Ÿ Disc is Dirty or Damaged. Clean the Disc or change to another one.
Ÿ Volume Control is set to Minimum. Raise up the Volume.
Ÿ Headphones are connected. Pull out the Headphones.
Ÿ If you are using a Digital Receiver, check the Dolby/DTS setting in the player's Setup Menu (pg 41).
Ÿ Make sure the audio cables connecting the DVD player to your TV or receiver are secure.
Ÿ The movie is paused. There is no sound during Pause or Search modes.
No Image on the Built-in Screen
Ÿ Power isn't on. Turn on the Power.
Ÿ Video Mode setting may be in Video output to external monitor mode. Press VIDEO MODE Button to change to
Normal player operation.
Ÿ Make sure the player is not in LCD Off Mode.
Distorted Picture when Connected to a VCR
Ÿ This Player is built with Macrovision copy-protection. This will distort the signal when used with VCRs. Connect
the player directly to the TV.
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