Do you have a question about the WTD 165 WPM and is the answer not in the manual?
Questions and answers
Vanessa Harrison
February 17, 2025
I **** trying to programme my new WTD 165 washer dryer 8/5 kilos to increase the water in the rinses. I **** following the instructions. The machine is switched on and the programme selector is pointing to cottons. The door is open. I **** then told to touch the start/add laundry sensor and then close the door. But the start/add laundry sensor doesn’t light up. Can you help?
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Operating instructions Washer-dryer To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 12 248 240...
How the control field works..................15 Applications........................15 Before using for the first time..................16 Miele@home ........................17 Setting up Miele@home ....................18 Running the first wash programme ................18 Environmentally friendly washing and drying ............20 WASHING ........................21 1.
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Contents 6. Programme start/finish ..................... 45 After each washing or drying programme..............45 Rinse out fluff programme ..................46 Changing the programme sequence ................ 47 Changing a programme (safety lock)................47 Cancelling a programme....................47 Adding laundry - AddLoad..................... 47 Delay start/SmartStart ....................
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Contents Water drainage........................ 74 Electrical connection ....................75 Garment care label symbols..................76 Technical data ........................ 77 EU Conformity declaration.................... 78 UK Conformity declaration ................... 78 Consumption data ......................79 Programmable functions ..................... 80 Choosing and selecting a programmable function............ 80 Editing and saving a programmable function .............
Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged...
- drying textiles which have been washed in water and have a care label stating that they are suitable for tumble drying. Any other usage is not permitted. Miele cannot be held liable for damage resulting from improper use or incorrect operation of the ma- chine.
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Warning and Safety instructions This washer-dryer can only be used by people with reduced phys- ical, sensory or mental capabilities, or lack of experience or know- ledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the con- sequences of incorrect operation.
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Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). Do not connect the machine to the mains electricity supply by an ...
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Faulty components must only be replaced by genuine Miele ori- ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine. If the electrical connection cable is faulty it must only be replaced ...
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A suitable descaling agent is available to order from Miele (see “Optional accessories”). Instructions on the pack- aging must be strictly observed. Only use dyes specified by the manufacturer as being suitable for ...
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Warning and Safety instructions Colour run and dye removers contain sulphur compounds which can cause corrosion. Do not use these products in this washer-dryer. In many programmes, the heating phase is followed by a cooling down phase to ensure that the items are not too hot to handle when you remove them (this also avoids the danger of the laundry self-ig- niting).
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Warning and Safety instructions To prevent the risk of fire, the following textiles must not be tumble dried: - Items which have been cleaned using chemicals (e.g. professional dry-cleaning agents). - Items which contain a large proportion of rubber, foam rubber or rubber-like materials.
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10 years and up to 15 years following the discontinuation of your washer-dryer. If you order a plinth for this washer-dryer (available from Miele as an optional accessory), make sure it is the correct one. Miele cannot be held liable for damage caused by non-compliance...
Operating the washer-dryer Control panel a Control field f Indicator lights The control field consists of a time lights up if there are faults af- display and various sensor controls. fecting the water inlet and The individual sensor controls are ex- drainage plained in the following sections.
Operating the washer-dryer How the control field works i Start/Add laundry sensor control – The programme can be started as The sensor controls react to fingertip soon as the sensor control is contact. If a sensor control is illumin- flashing on and off. Touching the ated, it can be selected.
Before using for the first time Remove the drain hose elbow Damage resulting from incorrect from the drum installation and connection. Installing and connecting the washer- An elbow piece for the drain hose is dryer incorrectly will cause serious stored in the drum.
- A WiFi network Therefore, the availability of featured - The Miele app functions cannot be guaranteed. - A Miele user account. The user ac- Miele@home availability count can be created via the Miele The ability to use the Miele app de-...
10 minutes on the time display. Touch the Start/Add laundry sensor The Miele app will guide you through control. the remaining steps. The wash programme will start. When you have successfully connected, After 10 minutes, the indicators dim,...
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Before using for the first time Opening the door at the end of the programme The door remains locked during the anti- crease phase. The control field lights up for the first 10 minutes. The control field then goes out and the Start/Add laun- dry sensor control flashes.
Environmentally friendly washing and drying Energy and water consumption Detergent - Use the maximum load size for the - Do not exceed the amounts of deter- current wash programme. The energy gent recommended by the manufac- and water consumption will then be turer on the packaging.
WASHING 1. Prepare the laundry Damage due to solvent-based cleaning agents. Cleaning agents containing benzine, stain remover, etc. can damage plastic parts. When pre-treating textiles, make sure that plastic parts do not come into contact with the cleaning agent. ...
WASHING Close the door 2. Loading the washer-dryer Open the door Make sure that no items are caught between the door and the sealing Reach under the recessed grip and ring. pull the door open. Check the drum for pets or foreign objects before loading it with laundry.
The control field lights up. Once the programme has started, the washer-dryer can be operated with the Selecting a programme Miele app. Selecting washing Touch the Washing or Drying sensor control until just the Washing sensor control is brightly lit up.
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WASHING Selecting a temperature and spin Gentle speed Drum rotation and wash duration are re- duced. Lightly soiled fabrics are washed The wash programme’s pre-set tem- more gently. perature and spin speed light up brightly. The choice of available tem- Short peratures and spin speeds for the For textiles with light soiling with no vis-...
WASHING Adding fabric conditioner 4. Adding detergent Detergent is depensed either via the de- tergent drawer or with Cap dosing . Detergent drawer Any detergent suitable for domestic washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging.
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- Can lead to limescale deposits on the heater elements Capsules are available from www.shop.miele.com, the Miele Cus- Too much detergent: tomer Service Department or your - Causes poor wash, rinse and spin res- Miele dealer.
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WASHING Inserting a capsule Open the detergent drawer. Close the lid and press it firmly shut. Close the detergent drawer. Open the lid of the / compart- The capsule is opened by the act of ment. inserting it into the detergent drawer. The contents can run out of the cap- sule if you then remove it from the detergent drawer before it is used.
WASHING Tip: The door unlocks automatically at 5. Starting the programme the end of the anti-crease phase. Touch the flashing Start/Add laundry Pull open the door. sensor control. Remove the laundry. The door will lock and the wash pro- gramme will start.
WASHING Omitting the final spin (Rinse hold) Spin speeds Touch the sensor control (Rinse Final spin speed in wash programme hold). When a programme is selected, the The laundry is not spun after the final sensor control for the optimum spin rinse cycle and remains in the rinse wa- speed for that wash programme will be ter.
WASHING Programme chart ECO 40-60 Max. load 8.0 kg Use for Normally soiled cotton garments - A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle. - This programme is the most efficient in terms of energy and water consumption for washing cottons.
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- Make sure you select the appropriate spin speed. - Spin only: select the Short extra option. - Rinse only: set spin speed to . MobileStart The Miele app is used for selecting programmes and operating the appliance. Express 40 °C to cold Max.
WASHING Detergent = low water level All detergents produced for automatic = medium water level washing machines are suitable. Follow = high water level the manufacturer's instructions and dosage recommendations on the pack- = intensive rhythm aging.
WASHING Dispensing aids Colour run and dye removers/dyes Use dispensing aids, (e.g. balls) if these Damage due to colour run/dye are supplied with the detergent, particu- removers. larly when using liquid detergent. Colour run and dye removers can cause corrosion in the washer-dryer. Refill packs of detergent Do not use colour run or dye re- When purchasing detergent buy refill...
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WASHING Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele detergents Miele capsules UltraWhite UltraColor ECO 40-60 – ...
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WASHING Recommended detergents in accordance with Directive (EU) No. 1015/2010 The recommendations apply to the temperature ranges given in the “WASHING” section in the Programme chart. Universal Colour Delicates Special and woollens detergents ECO 40-60 – – Cottons – – ...
DRYING - Starched laundry can be tumble dried. Separate drying To achieve the usual finish, double the The separate drying programme amount of starch should be used. should be run if the load in the wash - New dark coloured garments should programme is greater than the max- be washed and dried separately from imum load permitted for drying, or if...
DRYING 2. Loading the washer-dryer 3. Selecting a programme Open the door Switching the washer-dryer on Reach under the door grip and pull Turn the programme selector to a pro- the door open. gramme. The control field lights up. Check the drum for pets or foreign objects before loading it with laundry.
Once the programme has started, the option light up dimly if the Gentle option washer-dryer can be operated with the can be selected in addition to the pro- Miele app. gramme. Selecting drying Touch the Gentle sensor control. Touch the Washing or Drying sensor The sensor control lights up brightly.
DRYING 5. Starting the programme 6. End of the programme/un- loading laundry Touch the flashing Start/Add laundry sensor control. In the anti-crease phase, the drum con- tinues to turn for up to 150 minutes The door will lock and the drying pro- after the end of the programme.
DRYING Programme chart * Weights are based on the weight of dry laundry. ECO 40-60 Max. load 5.0 kg* Drying levels: Cotton textiles: T-shirts, underwear, baby clothes, workwear, jackets, covers, aprons, overalls, hand towels/bath towels/bathrobes and flannelette/bed linen. Cottons Max. load 5.0 kg* Drying levels: , ...
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- Wool and wool blend items are only fluffed up; they are not dried completely. - Remove the garments immediately after the end of the programme. MobileStart The Miele app is used for selecting programmes and operating the appliance. Express Max. load 3.5 kg* Drying levels: , , ...
DRYING Shirts Max. load 1.0 kg* Drying levels: , , Use for Shirts and blouses - Turn shirts and blouses inside out, do up buttons and turn collars and cuffs inwards. Warm air Max. load 4.0 kg* 20–120 minutes - Additional drying for multi-layered items whose layers have differ- ent drying characteristics, e.g.
WASHING AND DRYING Washing and drying in one con- 3. Selecting a programme tinuous sequence Turn the programme selector and se- lect the required programme. It is advisable to wash and dry in a The control field lights up. continuous sequence when the amount of laundry to be washed does ...
WASHING AND DRYING 5. Add detergent After each washing or drying programme Dispense detergent either with Cap dosing or via the detergent dispenser Open the door fully. drawer. Risk of burning due to hot metal. 6. Programme start/finish The metal cap located on the inside of the door glass will be hot after dry- ...
Rinse out fluff programme During drying, fluff develops and can collect in the drum and suds container. You can rinse out fluff before the ma- chine is used again so that this fluff (e.g. from dark coloured textiles) cannot be deposited on other items (e.g.
Changing the programme sequence Selecting another programme Changing a programme (safety lock) Close the door. Select the programme you want to A programme, temperature, spin speed or selected options cannot be changed use. once the machine has been successfully ...
Delay start/SmartStart Starting delay start Delay start Touch the flashing Start/Add laundry Delay start is active when the sensor control. SmartGrid programmable function The delay start process starts and is switched off. counts down on the time display. With delay start, you can delay the start of a programme from 30 minutes up to Changing or cancelling delay start a maximum of 24 hours.
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Delay start/SmartStart Setting the time period SmartStart If the SmartGrid programming The SmartStart function is active functions are activated, the function of when the SmartGrid program- the sensor control changes. The mable function is switched on. time display no longer shows the delay The SmartStart function lets you define start period, and instead shows the a time period during which your washer-...
Cleaning and care Cleaning the casing and control Cleaning the detergent dis- panel penser drawer Washing at low temperatures and the Risk of electric shock from mains use of liquid detergent can lead to a voltage. build-up of mould and bacteria in the The mains voltage is applied to the detergent dispenser drawer.
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Cleaning and care Cleaning the siphon and the channel Cleaning the detergent dispenser drawer housing Pull the siphon out of the compart- ment and clean it under warm running Use a bottle brush to remove deter- water. gent residues and limescale from the jets inside the detergent dispenser ...
Cleaning and care Remove the rubber seal 1 from the re- Cleaning the porthole glass cess. Clean the inside of the porthole glass Hold the free end of the water inlet from time to time and the metal cap hose upside down.
You can save time and money in many cases, as you do not need to call the Miele Customer Service Department. Information to help you rectify faults yourself can be found at www.miele.com/ser- vice. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.
The water protection system has reacted. light lights up. and Close the stopcock. alternate on the time Call the Miele Customer Service Department. display and the buzzer sounds. and alternate on There is a fault.
appears ure above 60 °C has not been run for a long time. on the time display. Run the Cottons 90 °C programme using Miele ma- chine cleaner or a multi-purpose powder detergent. This will clean the washer-dryer and prevent a build- up of bacteria and odours.
There is a fault. switching on the Switch the washer-dryer off. washer-dryer. Switch the washer-dryer back on. If appears again, contact the Miele Customer Service Department. You can continue to use the washer-dryer. Touch the lit sensor control.
Problem solving guide General problems with the washer-dryer Problem Cause and remedy The display is dark. The display has switched off automatically to save en- ergy (Standby mode). Press a button. Standby comes to an end. The washer-dryer is not The machine feet are not level.
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Problem solving guide General problems with the washer-dryer Problem Cause and remedy Fabric conditioner is not The siphon tube is not correctly positioned or is completely dispensed or clogged. too much water remains Clean the siphon, see “Cleaning and care - Cleaning in the ...
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In order to prevent bacteria and unpleasant odours building up in the washer-dryer, run the Cottons 90 °C programme using the Miele machine cleaner or multi-purpose powder detergent. The door and the detergent drawer were closed after washing.
Insufficient amounts of detergent were used to break cling to washed laundry. down the particles of grease in heavily soiled laundry. Use more detergent. Before washing the next load, run the Maintenance wash using Miele machine cleaner or a powder de- tergent.
Problem solving guide Unsatisfactory drying results Problem Cause and remedy The laundry is too damp The load is too small. The electronics could not assess after a drying cycle. the residual moisture correctly. In the future, use a Warm air programme for small amounts of laundry.
......... are shown on the time dis- play. The door will not unlock. The door lock has jammed. and alternate on the Call the Miele Customer Service Department. time display.
Problem solving guide Draining water from the machine Opening the door in the event of a blocked drain outlet and/or Remove the drain filter, though not power cut completely. Switch the washer-dryer off. Place a suitable container under the access panel, e.g.
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Problem solving guide Cleaning the drain filter Open the door Danger of injury due to rotating drum. Reaching into a moving drum is ex- tremely dangerous. Always make sure that the drum is stationary before reaching in to re- move laundry.
Service Warranty Information to help you rectify faults yourself and about Miele spare parts can For information on the appliance war- be found at www.miele.com/service. ranty specific to your country please contact Miele. See back cover for ad- Contact in the event of a fault dress.
*INSTALLATION* Installation Front view a Water inlet hose (waterproof metal, e Detergent drawer braided) f Door b Electrical connection g Access to drain filter, drain pump and c Flexible drain hose (with detachable emergency release elbow) h 4 height-adjustable feet d Control panel...
*INSTALLATION* Installation Rear view a Protruding lid for holding when mov- d Safety caps for transit bars ing the appliance e Transport clips for water inlet hoses b Drain hose and drain hoses c Water inlet hose f Electrical connection...
*INSTALLATION* Installation Installation surface Carrying the washer-dryer to its installation site A concrete floor is the most suitable in- stallation surface. It is far less prone to Danger of injury due to unse- vibration during the spin cycle than cured lid.
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*INSTALLATION* Installation Pull out the transit bar. Pull out the transit bar. Covering holes Removing the right-hand transit bar Danger of injury from sharp edges. There is a danger of injury from reaching into holes that are not covered.
*INSTALLATION* Installation Refitting the transit bars Installing under a worktop Building under kits* must only be in- Risk of damage from incorrect stalled/dismantled by a specialist. transport. The washer-dryer may become dam- - A special building under kit* is re- aged if moved without the transit quired.
*INSTALLATION* Installation Aligning the washer-dryer The washer-dryer must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the washer-dryer to move about. Screwing out and adjusting the feet The 4 adjustable feet are used to level the washer-dryer.
*INSTALLATION* Installation The water protection system Water intake The Miele water protection system pro- Health risk and risk of damage tects all parts of the washer-dryer from due to contaminated incoming water. water damage. The quality of the incoming water...
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*INSTALLATION* Installation Maintenance Only use a genuine Miele hose that has been pressure tested to withstand at least 14,000 kPa should you ever need a replacement. The dirt filter in the union nut at the open end of the water protects the water intake valve.
If re- quired, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max.
BS OH- same type (available from the Miele SAS 18001–2 ISO 45001. Customer Service Department). For safety reasons, such replacement may only be carried out by a qualified techni- cian or the Miele Customer Service De- partment.
Garment care label symbols Washing Drying The figure quoted in the bucket is the Normal temperature maximum temperature at which the Low temperature garment can be washed. Do not tumble dry Normal agitation Reduced agitation Ironing Much reduced agitation ...
Technical data Height 850 mm Width 596 mm Depth 637 mm Depth with door open 1055 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Weight Approx. 95 kg Capacity, washing 8.0 kg dry laundry Capacity, drying 5.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating...
UK Conformity declaration Miele hereby declares that this washing machine complies with UK Radio Equip- ment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk...
Programmable functions Programmable functions The programmable functions are used to alter the washer-dryer’s electronics Buzzer duration to suit changing requirements. Pro- Buzzer grammable functions can be altered at any time. Keypad tone PIN code Programming is carried out in 9 steps ...
Programmable functions Editing and saving a program- Exiting the programming level mable function Turn the programme selector to the position. You can switch a programmable func- tion on/off or select different options. The settings you have selected are now stored in the memory. You can alter the Touch the or sensor control to settings again at any time.
Programmable functions Enter the second and third numbers Keypad tone using the and sensor controls The buzzer that sounds when a sensor and confirm the numbers with the control is pressed can be switched on Start/Add laundry sensor control. or off.
Temperature reduction - In buildings where the drainage pipes do not comply with DIN 1986 At high altitudes, water has a lower boiling point. Miele recommends ac- Options tivating the reduced temperature set- = Off ting at altitudes of 2000 m or above to prevent water from boiling.
Programmable functions Low water pressure Minimum iron drying levels If the water pressure is below 100 kPa You can adjust the drying levels for the (1 bar), the programme will be can- Minimum iron programme if needed. celled. If the on-site water pressure Options cannot be increased, activating the setting will prevent the programme...
If an external signal Remote control has not been received by the latest start time set, the washer-dryer will start You can use the Miele app to check automatically (see “Delay start/ the status of your washer-dryer from SmartStart”).
Otherwise, the up- ance, you will be prompted to start the date will be aborted and will not be in- update again. stalled. - Some updates can only be carried out by the Miele Customer Service De- partment.
The copyrights held = Reset programmable functions by Miele and third parties must be re- to the factory default settings spected. Furthermore, this communication mod- Switching off WiFi ule contains software components which are distributed under open source ...
All - For wool, silks and delicates products have been designed for Miele - Special care complex based on wheat washing machines. protein and with colour-protection for- These and many other products can be mula ordered from www.shop.miele.com, the...
- Visibly renews fabric with just one Caps Sport wash - For synthetic fabrics - Special Miele formula with No- vozymes technology - Neutralises odours thanks to built-in odour absorber - Removes pilling and renews colour in-...
Detergents and care products Fabric care Machine care These fabric care products are available Descaling agent as convenient single-use capsules. - Removes heavy limescale deposits Fabric conditioner cap - Mild and gentle with natural citric acid - Fabric conditioner for freshly scented - Gentle on heater elements, drum and laundry other components...
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United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: info@miele.co.uk Australia Ireland South Africa Miele Australia Pty. Ltd. Miele Ireland Ltd. Miele (Pty) Ltd. ACN 005 635 398 2024 Bianconi Avenue...
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Do you have a question about the WTD 165 WPM and is the answer not in the manual?
Questions and answers
I **** trying to programme my new WTD 165 washer dryer 8/5 kilos to increase the water in the rinses. I **** following the instructions. The machine is switched on and the programme selector is pointing to cottons. The door is open. I **** then told to touch the start/add laundry sensor and then close the door. But the start/add laundry sensor doesn’t light up. Can you help?