Care And Maintenance; Troubleshooting; Cleaning; Contacting Customer Service - Lencore Concentration+ Quick Start Manual

Care and Maintenance

Troubleshooting

Problem
Speaker is not powered
Speaker does not pair with mobile device
No sound from a Bluetooth mobile
device
Poor sound quality from a Bluetooth
mobile device

Cleaning

• Clean the plastic surface with a soft dry cloth.
• Clean the mesh with a small vacuum or air canister.
• Do not allow any liquids to spill onto the speaker.
• Do not place the speaker near a source of heat or in direct sunlight.

Contacting customer service

For additional help, contact Lencore Acoustics technical support at support@Lencore.com.

Limited warranty

Your speaker is covered by a limited warranty. Contact Lencore Acoustics for details.
What to do
• Firmly connect the end of the power supply to the
speaker and twist the barrel connector ¼ turn.
Connect the power supply to a live AC outlet.
•
On your mobile device, turn off Bluetooth and turn it
•
back on.
Remove the "Lencore Desktop Speaker" from the
•
Bluetooth list on your mobile device. Try pairing
again.
• Assure your mobile device and the speaker are
powered on.
• Assure the volume is turned up on the mobile device
and speaker.
• Try pairing another mobile device.
• Move the mobile device closer to the speaker and
away from any interference.
• Try pairing another mobile device.
• Assure the source audio's quality is not the cause.
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