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TM-U220II Technical Reference guide English Rev. A M00159000...
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❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko...
TM-U220II Technical Reference Guide About This Manual Aim of the Manual This manual was created to provide information on the TM-U220II printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents. Contents of the Manual Chapter 1, “General Information.”...
Safety Precautions Key to Symbols The following symbols are used in the documentation for this product. See the specific warnings and cautions at appropriate points throughout this guide. WARNING: Warnings must be followed carefully to avoid serious bodily injury. CAUTION: Cautions must be observed to avoid minor injury to yourself or damage to your equipment.
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TM-U220II Technical Reference Guide Safety Precautions This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location. WARNING: ❏ Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
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• Do not place cord near heating equipment. • Check that the plug is clean before plugging it in. • Be sure to push the prongs all the way in. ❏ If the cord becomes damaged, obtain a replacement from your dealer or qualified service personnel.
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Appendix A Comparison table for TM-220II/TM-U220/U210/U300 Appendix B Character Code Table B.1 Page 0 (PC437: USA, Standard Europe) ....... B-1 B.2 Page 1 (Katakana) .
Chapter 1 General Information 1.1 Features The TM-U220II is a POS printer that can print receipt paper (paper roll). The TM-U220II is designed to be compatible with existing systems built around a TM-U220/ TM-U210. 1.1.1 General ❏ Compact and lightweight.
1.2 Product Structure 1.2.1 Printer types TM-U220II has 3 model types: A, B, D. The features are as following. Type A Type B Type D Two color printing Autocutter Take up device paper width (mm) 76/ 69.5/ 57.5 76/ 69.5/ 57.5...
TM-U220II Technical Reference Guide 1.2.3 Related materials for TM-U220II TM-U220II has the related materials listed in the following table. Category Name Description Options WH-10 This is an optional unit for installing the printer on a wall. DF-10 Affixing Velcro tape...
1.4 Product Specifications Overview Print method serial impact dot matrix Paper width 76 mm / 69.5 mm / 57.5 mm {3.00"/2.74"/2.26"} Cut type There are 2 types. The type can be changed. Partial cut (cutting with one point on left edge left uncut) Character sets 95 alphanumeric, 48 international characters, Extended graphics: 128 ...
TM-U220II Technical Reference Guide 1.5 Printing and paper Specifications Printing method: Serial impact dot matrix 9-pin serial configuration Head wire configuration: Printing direction: Bidirectional printing (logic seeking) Print speed: *1 Approximately 4.7 lps (printing 40 columns per line at 16 cpi) Approximately 6.0 lps (printing 30 columns per line at 16 cpi, with 1/8"...
The dot width of the printable area depends on DIP switch setting and paper width as shown in the following table. Dot width of Printable area Paper width DIP SW2-1 setting 76 mm 385 half dots 400 half dots 69.5 mm 360 half dots 360 half dots 57.5 mm...
TM-U220II Technical Reference Guide Note: It is recommended to feed approximately 2.116 mm or more in advance before printing to prevent dot displacement after cutting. 1.5.2 Paper Roll Supply Supply method: Drop-in method Paper roll end detection: Detection method: Mechanical microswitch Detection position: Positioned within the paper path for the roll paper;...
1.5.2.1 Paper Specifications Paper feeding method: Friction feed Paper feed interval: Initial setting: Approximately 4.23 mm {1/6"} Can be set in units of approximately 0.18 mm {1/144"} by ESC/POS command Paper feed speed: 30 lps (approximately 4.99" /s) (during continuous feeding) [lps: lines per second] Roll paper width: 0.5 mm (3"...
TM-U220II Technical Reference Guide 1.5.2.2 Printable Area Cutting position (manual cutter) (Type A, B) Cutting position (autocutter) (Type A, B) Cutting position (manual cutter) (Type D) 34.9 22.1 (6.8) (5.8) 63.4 Maximum 200dots, 400 positions [Unit: mm] Printable area for 76mm width paper Rev.
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Cutting position (manual cutter) (Type B) Cutting position (autocutter) (Type B) Cutting position (manual cutter) (Type D) 34.9 22.1 (6.7) (5.8) Maximum 180 dots, 360 positions [Unit: mm] 69.5 Printable area for 69.5mm width paper 1-10 General Information Rev. A...
Wearout and Random Failures up to the life of 7.5 million lines. Print head life: 150 million characters (using an average of 2 dots/wire per character). (The printing pattern is EPSON test pattern). Autocutter life: 800,000 cuts End of life is defined as the point at which the printer reaches the beginning of the wearout period.
1.6.2 Environmental Conditions Temperature: During operation: 0 to 50C {41 to 122F}. (At 34C {93F} or higher, there are humidity restrictions as listed below. ) During operation:10 to 90% (no condensation) Humidity: During storage:10 to 90% (no condensation; excludes paper and ribbon) Operating temperature and humidity range Vibration resistance:...
TM-U220II Technical Reference Guide When packed: Impact resistance: Package: Epson standard package Height: 60 cm (2 feet) Directions: 1 corner, 3 edges, and 6 surfaces No external or internal damage should be found after the drop test, and the unit should operate normally.
160 mm 138.5 mm 248 mm Approximately 2.5 kg {Approximately 6.3"} {Approximately 5.5"} {Approximately 9.8"} {5.1 lb} (All the numeric values are typical.) Color: Epson standard color (ECW, EDG) 1.7.1.1 Overview (Type A) [Unit: mm] 1-14 General Information Rev. A...
TM-U220II Technical Reference Guide Chapter 2 System Planning This section provides you information for system planning. 2.1 Connection Form and Cables 2.2 Serial Connection When the TM printer is connected to the host PC with a serial interface, the following connection forms are possible: •...
2.2.1 Stand alone Both TM printer and customer display (DM-D) are connected to the host PC via serial port. Application XON/XOFF DTR/DSR RTS/CTS TM side control (except OPOS) (DOS, OPOS, Visual C) (DOS, Windows driver, Visual C, control setting Visual Basic, MSComm) XON/XOFF Type A or B —...
TM-U220II Technical Reference Guide 2.3 Parallel Connection The TM printer is connected to the host PC via a parallel interface board (UB-P02II). The customer display (DM-D) is connected to the host PC via a serial port. Rev. A System Planning 2-3...
Note: The host PC must have a “USB device driver” installed in order to use a USB model TM printer. Please contact EPSON or your dealer about the USB device driver and the procedure for installing. 2-4 System Planning Rev. A...
TM-U220II Technical Reference Guide 2.5 Wired LAN Connection Use an Ethernet cable to connect a printer to a network via a hub. Note: As with conventional models, network settings can be configured from a web browser by specifying the IP address.
TM-U220II Technical Reference Guide Chapter 3 Setup 3.1 Part Name and Basic Operation 3.1.1 Part name unit (Type A only) roll paper cover ribbon casette cover manual cutter power switch control panel This figure is Type A. 3.1.1.1 Connectors WARNING: ...
You can connect up to four cables to the printer. They all connect to the connector panel (on the bottom rear of the printer), which is shown below. interface connector drawer kick connector power supply connector Note: This illustration shows the serial interface model. The other interface connector looks slightly different. 3.1.2 The Control Panel The control panel is shown below.
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TM-U220II Technical Reference Guide Note: The FEED button can be disabled by ESC/POS command. See the “ESC/POS Command Reference” for details. Feeding can be performed from an application without using the FEED button. See the driver documentation for details. Rev. A...
3.2 Setup Flow You have to set up your printer to use it. And you can adjust some features by customizing them. This section describes the setup. The set up flow of preparing to use printer is below. 1. Printer set up ❏Install Ribbon Cassette ❏Install Paper Roll ❏...
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TM-U220II Technical Reference Guide The following sections describe the setup. The flow of preparing to use printer is listed below. 1. Printer setup Install Ribbon Cassette (“Installing or Replacing the Ribbon Cassette” (page 3-6)) Install Paper Roll (“Installing the Roll Paper” (page 3-7)) ...
3.3.1 Installing or Replacing the Ribbon Cassette EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSON’s warranties. To install the ribbon cassette for the first time or to replace a used ribbon, follow the steps below: 1.
TM-U220II Technical Reference Guide 3.3.2 Installing the Roll Paper The installing procedure is little different between Type A and Type B, D. CAUTION: Be sure to use roll paper that meets the specifications. Be sure not to touch the manual cutter. Otherwise your fingers might be injured.
3.3.2.1 Installing rhe Roll Paper for Type B, D 1. Using scissors, cut the leading edge of the roll paper, as shown in the left figure. 2. Turn on the printer and open the roll paper cover by using the tab, as shown in the left.
TM-U220II Technical Reference Guide 3.3.2.2 Installing the Roll Paper for Type A 1. Using scissors, cut the leading edge of the roll paper, as shown in the left figure. 2. Turn on the printer and open the roll paper cover by using the tab, as shown in the left.
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4. Insert the roll paper, as shown in the left. Note: Note the direction the paper comes off the roll, as shown in following When using 2-ply roll paper, be sure that the top and bottom sheets are aligned at the paper exit. See below illustration.
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TM-U220II Technical Reference Guide 8. Close the unit, as shown in the left illustration. 9. Insert the end of the bottom paper (journal paper) into the paper take-up spool, as shown in following. 10. Insert the paper take-up spool in the printer.
Note: Since the printer does not feed even if the roll paper cover is open when the printer is turned off, make sure not to pinch the paper when the cover is closed. Do not open the roll paper cover during printing or paper feeding. When using the printer, be sure to cut the roll paper with the manual cutter after paper feeding is complete.
TM-U220II Technical Reference Guide 3.3.3 Connecting the Power Supply Unit WARNING: Be sure to always use the included AC adapter: AC adapter,C1 (model no.: M235B). Don’t use the PA-#### or PB-#### power supply unit with TM-U210. Using an incorrect power supply may cause fire or electrical shock.
Use the memory switch (customize value) to specify settings such as buzzer enable/disable, pattern, and amount of repetitions. See“Memory Switches” (page 3-20) for details about the memory switches (customize value). Note: Be sure to always turn off the printer power when connecting or removing the optional external buzzer. ...
TM-U220II Technical Reference Guide 3.4 Adjusting Various Settings This printer is able to be adjusted for the items below: ❏ DIP switch (communication condition, busy condition, print column, receive buffer capacity, etc...) ❏ Memory switch (serial communication conditions, roll paper width, cover open status handling, etc...)
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2. Use a crosshead screwdriver to remove the DIP switch cover on the underside of the printer. 3. Use tweezers or a similar tool to set the DIP switches as you like. (Refer to the next page for DIP switch functions.) 4.
TM-U220II Technical Reference Guide 3.4.2.1 If the DIP switch type is “US” Serial interface model DIP Switch 1 Default Function Printing mode Right side up printing Normal printing mode mode Receive buffer capacity 40 bytes 20KB Handshaking XON/XOFF DTR/DSR Word length...
DIP Switch 2 Default Function Selects number of characters per line (cpl) (*) 42 cpl / 35 cpl 40 cpl / 33 cpl Reserved (Autocutter) Enabled Disabled Undefined Pin 31 reset signal Used Not used (Parallel interface model) Undefined (Other than Parallel interface model) Undefined Reserved Enabled...
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TM-U220II Technical Reference Guide DIP Switch 2 Default Function Selects number of characters per line (cpl) (*) 42 cpl / 35 cpl 40 cpl / 33 cpl Reserved (Autocutter) Enabled Disabled Undefined Serial communication set selection By memory switch By DIP switch...
3.4.2.3 Notes for DIP switch 2-1 The DIP switch 2-1 defines the print columns as listed in the following table. DIP switch 2-1 status Paper Character width font 76 mm Font A (9 x 9) Font B (7 x 9) 69.5 mm Font A (9 x 9) Font B (7 x 9)
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/ close" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed. When you replace a TM-U210 with a TM-U220II, you should adjust the Msw 8- 5 to Off.
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Does not sound Only once (default) pulse generation command 2 Model name TM-U220II (default) TM-U220 *1: Enabled for optional external buzzer Note: These setting can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3- See “Adjusting Roll paper width”...
TM-U220II Technical Reference Guide Communication condition settings for USB interface Conditions can be set by ESC/POS command or utility software. Function Selectable value Class Vendor-defined class (default) printer class 3.4.4 Memory Switch Setup Mode The following items are specified in the memory switch setup mode: ❏...
3.4.4.3 Operating procedure The procedures used for this process are described below. Entering Memory Switch Setting Mode 1. Open the paper roll cover and turn the power on while pressing the paper FEED button. 2. Press the paper FEED button twice while POWER, ERROR, and PAPER OUT LED are lighting. 3.
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TM-U220II Technical Reference Guide Selecting individual settings ❏ Basic serial interface setting To select transmission conditions, first choose “Serial interface settings”. ❏ Baud Rate Setup Press the FEED button the number of times required to select the desired “Baud Rate Setup” used for transmission conditions.
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❏ Automatic paper reduction setting Press the FEED button the number of times required to select the desired automatic paper reduction setting (Customize value.) Press FEED button Reduction of top margin/Reduction of bottom margin 0 times: No change 1 time: Reduce 2 times: Does not reduce...
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TM-U220II Technical Reference Guide ❏ Paper width setting Press the FEED button the number of times required to select the desired roll paper width setting (Customize value.) Press FEED button Selecting paper width 0 times: No change 1 time: 76 mm 2 times: 69.5 mm...
3.4.5 Adjusting Roll paper width Acommodates 76 mm {3"}, 69.5 mm {2.74"}, 57.5 mm {2.26"} wide paper rolls. 1. Make sure the power supply is disconnected. 2. Open the roll paper cover. 3. Take off the roll paper guide from the printer by loosening the two screws. A: paper width76 mm B: paper width69.5mm C:paper width57.5mm...
TM-U220II Technical Reference Guide 6. Set the memory switch (customize value) for the paper width. (See “Memory Switches” (page 3-20)) 3.4.6 Adjusting Position of Roll Paper Near End Detector Below are two reasons for the roll paper to require an Near End Detector adjustment.
3.4.7 Connecting the Printer to the Host PC / POS Terminal All cables are connected to the connector panel located on the lower rear side of the printer. Interface connector Power supply connector Drawer kick connector Connector panel Note: The figure above shows the connector panel for the serial interface model printer. The shape of the interface connector varies according to the type of interface used.
TM-U220II Technical Reference Guide 3.4.7.1 Serial Interface model Before connecting any of the cables, make sure that both the printer and the host PC are turned off. 1. Plug the cable connector securely into the printer’s interface connector. 2. If the cable connector has screws on it, tighten the screws on both sides of the connector.
3.4.7.3 USB Interface If using a USB interface, hook the USB cable through the locking wire saddle to prevent the cable from coming unplugged. CAUTION: When connecting the USB cable, make sure that no load is placed on the cable. A load on the cable may result in cable or connector damage.
TM-U220II Technical Reference Guide 3.4.7.5 Connecting a Drawer CAUTION: Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer. Never connect the telephone line to the drawer kick connector (labeled “DK”). Doing so may result in damage to both the telephone line and the printer.
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2. While holding down the FEED button, turn on the printer using the switch on the front of the printer. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.) If you want to continue SELF-TEST printing, Please press the FEED button.
TM-U220II Technical Reference Guide Chapter 4 Troubleshooting This section describes general troubleshooting. 4.1 LED Blinking Pattern 4.1.1 Error Types The printer stops all printer operations for the selected paper section, goes offline, and the ERROR LED blinks when an error is detected.
4.1.1.2 Recoverable Errors When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the error by receiving an error recovery command without turning off the power: ERROR LED Blinking Pattern 320 ms ERROR Description Recovery...
TM-U220II Technical Reference Guide 4.2 Removing a Paper Jam CAUTION: Be sure not to touch the manual cutter. Otherwise your finger might be injured. 1. Turn the power off. 2. Open the roll paper cover by using the tab, as shown in the below illustration.
1. Open the roll paper cover, and remove the jammed object if there is one. 2. Turn off the printer, and close the roll paper cover, and turn it back on. Then the cutter blade returns to the normal position. If you would like not to turn off the printer, send an error recovery command and initialize printer command instead.
To improve the print speed, use a printer font. 4.7 Printer doesn’t cut roll paper with the autocutter TM-U220II Type D does not have an autocutter unit. If you use the type D model, you can’t use the autocutter function. Use the manual cutter.
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4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes.
❏ EPSON Advanced Printer Driver (APD) 5.1.1 ESC/POS ESC/POS is the Epson original printer command system for POS printers and customer display. With ESC/POS commands, you can directly control all the printer functions, but detailed knowledge of printer specifications or combination of commands is required, compared to using drivers and applications.
Register a cash drawer using the SetupPOS Utility, and control using the OpenDrawer method or the DirectIO function. For details, see the "EPSON OPOS ADK for .NET MANUAL Application Development Guide Cash Drawer (EPSON Standard)" and the "UnifiedPOS Specification". Epson ePOS SDK The output command for the drawer kick pulse and the status transmission command are provided in each SDK library.
In addition to ordinary Windows printer driver functions, this driver has Windows Printer Driver (APD) controls specific to POS. The Status API (Epson original DLL) that monitors printer status and sends ESC/POS commands is also attached to this driver. Rev. A...
TM printers at the same time. Monitoring Tool Use to check a list of status for the Epson printers connected to the Windows network. You can also update certificates for multiple printers used for WPA-Enterprise in a batch.
TM-U220II Technical Reference Guide 5.4.4 Download You can obtain software and manuals from one of the following URLs. For customers in North America, go to the following web site: https://www.epson.com/support/ For customers in other countries and regions, go to the following web site: https://epson.sn...
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5-6 Application Development Information Rev. A...
6.1.1.1 Printing area The TM-U220II has almost the same printing area as the TM-U210 as shown in the following table and figures. Additionally, the TM-U220II and TM-U220 have the same printing areas. Therefore, the TM-U220II can print the same contents as the TM-U220/TM-210 without any special adjustment of settings.
The TM-U220II has the same distance between the auto cut position and print start position as the TM-U210/TM-U220. Therefore, the top margin remains the same when the TM-U210/TM- U220 is replaced with the TM-U220II with autocutter. In other cases, please refer to the table and figures below.
TM-U210 in that it is on the right edge. The TM-U210 always uses a partial cut method in which there is one point left uncut on the left edge at the center position. Cutting methods of the TM-U220II (Type A and B) and TM-U220 (Type A and B ) are the same. Rev. A...
6.1.3 Dimensions The dimensions of the TM-U220II (except for Type D) are somewhat smaller than the TM-U210, such that the TM-U220II TypeA and B can be installed in the same space as the TM-U210 Type A and B. The dimensions of the TM-U220II and TM-U220 are the same.
6.1.5.2 Consumables compatibility The TM-U220II cannot print on the carbon roll paper (original + two copies) that can be used with the TM-U210. Besides that, the TM-U220II can use the same consumables as the TM-U210/ TM-U220.
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See the following tables for behaviors. Behaviors of status changes are as shown in the following two tables. Printer status bit There are no statuses because U210 this printer does not have a Offline Paper Waiting Cover cover open detector. Operation when out LED on-line...
The TM-U210 uses the “waiting on-line recover” bit in ASB status (“0” or “1” is displayed). The TM-U220II does not use this bit because it recovers online status when the cover is closed (this is detected by the cover open detector). Therefore, if your application program monitors that bit, check that it doesn't affect the program operation.
6.1.8.4 Memory Switches and Memory Switch Setup Mode The TM-U220II has memory switches in the form of a software DIP switch. The memory switch setup mode is for setting the memory switches by using only the printer (no host PC required).
TM-U220II Technical Reference Guide 6.2 For TM-U300 Replacement 6.2.1 Printing format compatibility Printing results of the TM-U220II are nearly the same as the TM-U300. This section describes the printing area, character, and top margin (cutting position) compatibilities. 6.2.1.1 Printing area The TM-U220II has almost the same printing area as the TM-U300 as shown in the following table and figures.Therefore, the TM-U220II can print the same contents as the TM-U300 without...
6.2.1.2 Character specifications The TM-U220II has nearly the same character specifications as the TM-U300. Therefore, the TM-U220II can print the same contents as the TM-U300 without any adjustment of settings. Character specifications TM-U300 (Type A, B, C, and D) TM-U220II (Type A, B, and D)
The TM-U220II has nearly the same distance between the auto cut position and print start position as the TM-U300. Therefore, the top margin remains the same when the TM-U300 is replaced with the TM-U220II with autocutter. In other cases, please refer to the table and figures below.
There are two partial cut methods. One is a three points left uncut method and the other is one point left uncut on the left edge. The TM-U220II (Type A and B) allows you to select Partial cut (one point is left uncut on the right edge).
This is explained in the next section. 6.2.5.1 Power supply unit The power supply unit of the TM-U300 (PA-#### or PB-####) cannot be used for the TM-U220II. Power supply units that can be used for the TM-U220II are indicated in the following table.
❏ Roll paper near-end status (When equipped with a near-end detector [Factory option]) 6.2.7 Use for journal The TM-U220II Type A can be used for journals in the same manner as the TM-U300 (Type A and C). However, you need to be aware of the following points when replacing the TM-300 with the TM-U220II.
The TM-U220II does not have OPOS compatibility with the TM-U300. Therefore, the TM-U220II cannot be operated using the TM-U300 OPOS. However, you can easily replace the printer module in OPOS. You only have to change the printer device of the TM-U300 to another printer.
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6-16 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A...
Appendix A Comparison table for TM-220II/TM-U220/U210/U300 TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-220II/TM-U220 (Type A, B, D) Print specification Print method Serial 9 pin <== Bi-direction, logical seeking Print speed Approx. 3.5 lines/sec.(40 column, 16cpi) "Approx.
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TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-220II/TM-U220 (Type A, B, D) Paper supply Roll Paper install method Paper roll holding shaft Paper roll drop in <== functions Paper roll setting Auto-loading Auto-loading 1-2-3 setting Paper end detector <== Paper near-end detector Option...
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For North America PA-6509 or PB-6509 PB-6509 AC adapter,C1, PS-180, or PS-190* supply unit For Europe (Germany) PA-6510 or PB-6510 PB-6510 *PS-190 can only be used for the TM-U220II. For Europe (U.K.) PA-6511 or PB-6511 PA-6511 Australia PA-6513 or PB-6513 PA-6513 Dimensions Type A;...
TM-U220II Technical Reference Guide Appendix B Character Code Table B.1 Page 0 (PC437: USA, Standard Europe) (International character set: when U.S. is selected.) Rev. A Character Code Table B-1...
B.8 Page 7 (One-pass printing Kanji characters) This page is available on the Japanese model only. Rev. A B-8 Character Code Table...
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TM-U220II Technical Reference Guide B.9 Page 8 (One-pass printing Kanji characters) This page is available on the Japanese model only. Rev. A Character Code Table B-9...
TM-U220II Technical Reference Guide B.15 Page 21 (Thai character code 11) This page is available on the Thai model only. Rev. A Character Code Table B-15...
TM-U220II Technical Reference Guide B.21 International Character Sets ASCII code (hexadecimal number) Country U.S. France Germany Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea Rev. A Character Code Table B-21...
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