2N SmartGate UMTS User Manual
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2N SmartGate UMTS User Manual

2N SmartGate UMTS User Manual

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SmartGate UMTS
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User guide
www.2n.cz
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Summary of Contents for 2N SmartGate UMTS

  • Page 1 ® SmartGate UMTS UMTS + gateway User guide www.2n.cz Version 1.1.0...
  • Page 2 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz. 2N TELEKOMUNIKACE is the holder of the ISO 9001:2000 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

  • Page 3: Table Of Contents

    Table of Contents 1. Product Overview ............. 7 Product Description ....................8 Basic Features ......................8 Advantages of 2N® SmartGate UMTS use ..............8 Safety Precautions ....................... 9 Changes ........................10 Terms and Symbols Used ..................11 Manual Symbols ......................11 Future functions ......................
  • Page 4 Telephone interface FXO parameters ................. 35 FXS routing table parameters ..................38 FXO routing table parameters ..................41 UMTS/GSM routing table ................... 44 SMS Sending Input Parameters ................. 47 GSM & SIM Parameters ..................... 47 Service Parameters....................49 Initialization ........................ 50 Security Parameters ....................
  • Page 5 Troubleshooting ....................... 77 List of Abbreviations....................79 General Instructions and Cautions ................. 81 Electric Waste and Used Battery Pack Handling ............82...

  • Page 7: Product Overview

    Product Overview In this section, we introduce the 2N® SmartGate UMTS product, outline its application options and highlight the advantages following from its use. This chapter also includes safety instructions. Here is what you can find in this section: Product Description Manual changes description Abbreviations, Terms and Pictograms Used.

  • Page 8: Product Description

    Easy installation – you can easy program 2N® SmartGate UMTS as you need with enclosed SW. You get all you need in the delivery – your 2N® SmartGate UMTS delivery contains all you need to operate the system (the power supply adapter, telephone cables, PC serial cable, SMS input connector, CD-ROM with software).

  • Page 9: Safety Precautions

    Any mobile telephone use prohibition based on RF energy radiation applies to 2N® SmartGate UMTS too. 2N® SmartGate UMTS may disturb the function of TV sets, radio sets and PCs. Warning! 2N® SmartGate UMTS contains components that can be swallowed by small children (SIM card, antenna, etc.).

  • Page 10: Changes

    The manufacturer continuously meets customer requirements by improving the firmware. For the latest 2N® SmartGate UMTS processor firmware, programming tool and User Manual see www.2n.cz. For a detailed description of the 2N® SmartGate UMTS firmware upgrade refer to the section devoted to the PC programming tool.

  • Page 11: Terms And Symbols Used

    Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. Future functions Grey marked text in this document specifies functions of 2N® SmartGate UMTS , which will be supported in the future.

  • Page 13: Description And Installation

    Description and Installation This section describes the2N® SmartGate UMTS product and its installation. Here is what you can find in this section: Product Description Before You Start Mounting Telephone line connection SMS Sending Input connection...

  • Page 14: Description

    Packing of 2N® SmartGate UMTS contains UMTS/GSM gateway in white plastic cover, power supply, antenna and cables for connecting phone interfaces and PC ® SmartGate UMTS’s status is indicated by LED diodes on its front side. All possible states are described in the following figure. Power supply 2N®...

  • Page 15: Telephone Line Tones - Operational Tones

    Ringback tone. Busy tone , programmable cadency In case of call routing to UMTS/GSM network 2N® SmartGate UMTS generate busy tone in any of the following cases: The SIM card has not been installed. 2N® SmartGate UMTS is not registered to UMTS/GSM network.

  • Page 16: Telephone Line Tones - Programming Mode

    Description Dialing end signaling Only Dialing reception has been terminated. Connection is being established. PIN tone Enter the PIN code. This tone is transmitted upon power up if the PIN has to be entered manually. PUK tone Enter the PUK code. This tone is transmitted upon repeated wrong PIN entering attempts.

  • Page 17: Before You Start

    2N® SmartGate UMTS is designed for vertical mounting on suspension holes (use the mounting pattern). This position is the best for signal reception because a vertical antenna is used. 2N® SmartGate UMTS can be operated in the horizontal position too where the UMTS/GSM signal is good.
  • Page 18 Before You Start 2N® SmartGate UMTS is designed for indoor use. It may not be exposed to rain, flowing water, condensed moisture, fog, etc. 2N® SmartGate UMTS may not be exposed to aggressive gas, acid vapours, solvents, etc. 2N® SmartGate UMTS is not designed for environments with high vibrations...

  • Page 19: Mounting

    ® SmartGate UMTS. Power Supply Connection 2N® SmartGate UMTS is fed with 10-16V DC. Where a source other than the included power supply adapter is used, the voltage range and polarity have to be maintained. See technical parameters. 2N® SmartGate UMTS with battery option allows to support functionality in case of power failure.
  • Page 20 Mounting For backup use only suggested type of accumulators NiMh size AA. Only this type of storage batteries is permitted for use!.When another type of batteries is used, there is a danger of damage of device or even explosion! The battery should never be placed in municipal waste. Please check local regulations for disposal of batteries.

  • Page 21: Telephone Line Connection

    Gateway for trunk line of PBX Link free trunk line of your PBX to FXS interface on SmartGate UMTS. Program PBX to route all UMTS/GSM calls to SmartGate UMTS. Incoming calls from UMTS/GSM network will be routed to PBX.

  • Page 22: Sms Sending Input Connection

    SMS Sending Input Connection 2.5 SMS Sending Input Connection You have got a special connector for easy connection to SmartGate UMTS. The connector is equipped with screwing clamps to connect wires from a switching contact (device to be monitored). The other connector end can be connected to the respective 2N®...

  • Page 23: Configuration 2N® Smartgate Umts

    Configuration 2N® SmartGate UMTS ® This section describes configuration of the product 2N SmartGate UMTS. Here is what you can find in this section: PC Connection to 2N® SmartGate UMTS 2N® SmartGate UMTS Parameter Programming Table of Parameters...

  • Page 24: Smartgate Umts Parameters Configuration

    2N® SmartGate UMTS Parameter Programming Most of SmartGate UMTS’s parameters have such default values that meet most users’ demands and need not be changed. Usually you have to program routing tables according to 2N® SmartGate UMTS usage. There are two possibilities how to program SmartGate UMTS: Use phone line and DTMF programming from connected phone set.

  • Page 25: Pc Based Programming

    2N® SmartGate UMTS data uploading and storing, including firmware upgrade, are executed in a special mode, in which 2N® SmartGate UMTS waits for about 3s after power up (all LEDs are on). If instructed so by the PCManager during this timeout, 2N®...

  • Page 26: Further Data Handling Options

    PCManager will show you the demand to switch the gateway off and on to set it to this mode. Further Data Handling Options In addition to the 2N® SmartGate UMTS memory, settings can be saved in a PC file and reloaded into the PCManager. This is recommended for backing up of current configuration Caution The table Security includes the PIN code and service password.
  • Page 27 Caution All tables are filled-in with default values after PCManager start. It is recommended to load data from 2N® SmartGate UMTS before parameters programming and saving. If you only save data after PCManager start, all parameters except the PIN and service password in the 2N® SmartGate UMTS memory will have default values.

  • Page 28: Monitoring

    2N® SmartGate UMTS parameters configuration Monitoring Monitoring is active when 2N® SmartGate UMTS is in operation and registered to the UMTS/GSM network. If 2N® SmartGate UMTS is not registered to UMTS/GSM, the USB port is blocked and no monitoring can be made.
  • Page 29 2N® SmartGate UMTS parameters configuration Caution The manufacturer responds to clients' requirements with periodical firmware updating. The latest 2N® SmartGate UMTS firmware, PCManager and User Manual are available on www.2n.cz.

  • Page 30: Table Of Parameters

    Telephone interface FXS parameters Dialing parameters Type of dialing Function No.: Select the dialing type to be received by 2N® SmartGate UMTS on the FXS interface. 2N® SmartGate UMTS accepts only the selected type of dialing, ignoring the others. Setting options: DTMF (0) -2N®...
  • Page 31 Signaling of call start or end by tariff pulse. Setting options: None (0)-2N® SmartGate UMTS doesn't send tariff pulse as signaling of callstart/end. Call end (1) -2N® SmartGate UMTS sends tariff pulse when call ends. Call start (2)-2N® SmartGate UMTS sends tariff pulse when call starts.
  • Page 32 Function No.: Dial tone cadence setting. Setting options: Continuous ( 0) -2N® SmartGate UMTS generate continuous dial tone Morse A (1) -2N® SmartGate UMTS generate dial tone with 330/330/660/660 ms timing Default setting: Continuous Busy tone – frequency 1[Hz] Function No.: Setting of frequency 1 of busy tone.
  • Page 33 2000/4000 ms (4) -cadence 2 s tone, 4 s pause Default setting: Tone after disconnection Function No.: If the remote subscriber hangs up first, the 2N® SmartGate UMTS subscriber can hear the tone selected here. Setting options: Busy (0)-2N® SmartGate UMTS transmits the busy tone upon call end.
  • Page 34 BabyCall timeout [s] Function No.: Time between line Off-Hook and automatic call beginning (if enabled). During this timeout 2N® SmartGate UMTS waits for dialing that cancels the automatic call. You can make standard call if the BabyCall function is enabled. Setting options:...

  • Page 35: Telephone Interface Fxo Parameters

    Timeout for dialing end recognize [s] Function No.: 201 If 2N® SmartGate UMTS is programmed as FXO gateway, parameter defines timeout during which 2N® SmartGate UMTS waits for further digits to be dialed. It starts to establish connection when this timeout passes. Setting options:...
  • Page 36 Off-Hook and dialing receiver disconnection on your PBX. In this case PBX usually changes dial tone to busy tone. If defined timeout passes before dialing, 2N® SmartGate UMTS shortly hangs up, after that Off-hooks again and then dials.
  • Page 37 Function No.: Dial tone cadence setting. Setting options: Continuous ( 0) -2N® SmartGate UMTS generate continuous dial tone Morse A (1) -2N® SmartGate UMTS generate dial tone with 330/330/660/660 ms timing Default setting: Continuous Ring back tone – frequency 1 [Hz] Function No.:...

  • Page 38: Fxs Routing Table Parameters

    Mobility extension FLASH Mobility Extension FLASH DTMF code Function No.: 240 Fill in DTMF code to enable GSM FLASH function. If 2N® SmartGate UMTS receive DTMF dialing corresponding to filled code during UMTS/GSM - FXO call, it generates FLASH to FXO interface.
  • Page 39 Set time limit for call Every table line includes a phone number prefix (of variable length) and other parameters. The parameters define SmartGate UMTS's behavior in case the beginning of the dialed number matches this prefix on the same table row. The table contains 120 rows for up to 120 different prefixes.
  • Page 40 Table of Parameters Caution! Configuration using phone line programming (DTMF) is applicable for line ‘Other prefixes’ only. Prefix Function No.: - Dialed number prefix identifying the call type. "Other numbers" line is used for calls with prefixes that are not included in the table. Setting options: 0-16 characters (0-9,*,#) Default setting:...

  • Page 41: Fxo Routing Table Parameters

    Each table pertains to one interface: FXS, FXO and UMTS/GSM. Calls from FXO interface are routed according to “FXO calls rote to” parameter. You can set 2N® SmartGate UMTS as DialThru gateway or as gateway for extension line of PBX.
  • Page 42 Gateway for extension line of PBX: 2N® SmartGate UMTS detects incoming ringing and Off-Hook the line after programmed number of rings, if it is possible to make call to UMTS/GSM. 2N® SmartGate UMTS generate dial tone and after dialing takes an action according to FXO routing table.
  • Page 43 DTMF code for On-Hook Function No.: 409 Using this code, you can terminate call to UMTS/GSM network, if busy tone detection on 2N® SmartGate UMTS fails, or if connected equipment doesn't transmit busy tone. Setting options: 0-8 characters (0-9,*,#) Default setting:...

  • Page 44: Umts/Gsm Routing Table

    All parameters related to the dialed number and call routing are arranged in three routing tables. Each table pertains to one interface: FXS, FXO and UMTS/GSM. Incoming calls from UMTS/GSM contain the CLI. According to received CLI 2N® SmartGate UMTS can do following: Reject the call;...
  • Page 45 - It means inclusive of + and international prefix if they are included. If parameter "Substring" > 0, 2N® SmartGate UMTS searches filled prefix as substring of the received CLI, but max. to position given by "Substring" parameter. Positions are counted from...
  • Page 46 Function No.: - Parameter is used to make filling CLI prefix easier. If parameter "Substring" > 0, 2N® SmartGate UMTS searches filled prefix as substring of the received CLI, but max. to position given by "Substring" parameter. Positions are counted from zero.

  • Page 47: Sms Sending Input Parameters

    UMTS/GSM operator lock Function No.: Provider blocking is set by manufacturer in SmartGate UMTS. If 2N® SmartGate UMTS is blocked to a UMTS/GSM provider, no other UMTS/GSM provider's SIM card can be used. If an unacceptable SIM card is used, the UMTS/GSM module does not register to UMTS/GSM and the UMTS/GSM network LED flashes quickly on the 2N®...
  • Page 48 Default setting: According to provider Roaming enable/disable Function No.: You can make 2N® SmartGate UMTS work even if it is registered to a foreign UMTS/GSM network. Setting options: -Disable (0) -The UMTS/GSM module logs out of a foreign network and attempts to register again in within 5 minutes.

  • Page 49: Service Parameters

    Credit value position in received SMS Function No.: If there are more numbers except credit value in text answer (e.g. date, time and so on) 2N® SmartGate UMTS seeks the number corresponding with credit value from given position in text. The seek algorithm skips every non-number character.

  • Page 50: Initialization

    Table of Parameters UMTS/GSM operator lock Function No.: - Refer to GSM & SIM Parameters. Time period for GGMC SMS [h] Function No.:970 Time interval for GGMC SMS sending. GGMC = GSM Gateway Monitoring Centre. The "0" setting means that the function is disabled. Setting options: 0-255 h Step:...

  • Page 51: Security Parameters

    PIN – value Function No.: 700 Fill in the PIN value for automatic PIN entering upon 2N® SmartGate UMTS power up. It is applied only if the SIM card is PIN secured. If the given PIN fails to match the SIM, it is deleted automatically. If entered via a telephone line upon 2N®...

  • Page 53: Function And Use

    Function and This section describes the basic and extending functions of the product 2N® SmartGate UMTS . Here is what you can find in this section: Voice function SMS Sending Input USB – monitoring, internet, SMS SIM Card PIN protection.

  • Page 54: Voice Function

    5 s (programmable parameter). The number is evaluated as complete after this timeout. 3. A short delay follows the last-dialed digit for 2N® SmartGate UMTS to await further dialing. Then, the dialing end is signaled and connection is established.

  • Page 55: Gateway For Extension Line Of Pbx

    UMTS/GSM call. Outgoing call on FXO interface 1. 2N® SmartGate UMTS detects a ringing signal from PBX and, if it is possible to establish UMTS/GSM call, it hooks off the line after preprogrammed number of rings. 2N® SmartGate UMTS transmits dial tone and green LED for line starts flashing.

  • Page 56: Gateway For Trunk Line Of Pbx

    5 s (programmable parameter). The number is evaluated as complete after this timeout. 3. A short delay follows the last-dialed digit for 2N® SmartGate UMTS to await further dialing. Then, the dialing end is signaled and connection is established.
  • Page 57 If the BabyCall function is enabled on FXS interface, a pre-programmed timeout is counted down after off-hook. If you don’t start dialing within this timeout, 2N® SmartGate UMTS signals dialing end and starts to establish a call to the pre- programmed number using UMTS/GSM network automatically – from now 2N®...

  • Page 58: Configuration Of Network Services

    Voice function Configuration of network services 2N® SmartGate UMTS provides some of network services to improve possibility of usage. The configuration is done by standard Star-Hash codes you can know from mobile phones. To configure these services: Hook off the telephone, you can hear the dial tone.
  • Page 59 Deactivation: Status check: Call forwarding if busy If activated, incoming calls will be forwarded to the configured telephone number if there is call in progress on SmartGate UMTS. Activation for all call types: <Telephone number> Activation for selected call type: <Telephone number>...

  • Page 60: Call Waiting

    If the call waiting is activated the incoming call isn’t refuse if there is call in progress on SmartGate UMTS. If there is the other incoming call during connected call it will be indicated by tone. See 0. for multiple calls management.

  • Page 61: Call Hold

    To place the active call on hold to have possibility to dial other outgoing call dial: To place all held calls to active calls and set up conference call dial: To connect the two calls (active and held) and disconnect the 2N® SmartGate UMTS from both calls dial:...

  • Page 62: Sms Sending Input

    Caution Do not use in life-supporting or property-protection applications because of the character of SMS service and 2N® SmartGate UMTS equipment. The manufacturer shall not be liable for health and property damage incurred as a result of SMS sending failure.

  • Page 63: Data Connection Using Usb

    Data connection using USB 4.3 Data connection using USB ® SmartGate UMTS can be used as high speed wireless modem to connect your PC to internet. Technology HSDPA, UMTS. EDGE or GPRS are supported. Connection to internet–Sierra Wireless module version For Internet connection management is used program AirCard Watcher.

  • Page 64: Connection To Internet - Simcom Module Version

    Data connection using USB 6. Confirm the saving of your profile (OK). You will be connected to internet automatically. SMS sending and receiving Program AirCard Watcher supports sending and receiving SMS – select menu SMS Express. Simple SMS application is activated. Connection to internet –...
  • Page 65 Data connection using USB APN name must be received from your mobile provider, in example is the APN of T-Mobile Czech republic used. Network connection setting · Ask you mobile provider for Internet connection instructions because they can be different for each provider (especially the telephone number to be dialed, eventually Username, Keyword, DNS, etc.).

  • Page 66: Sim Card Pin Protection

    SIM Card PIN protection 4.4 SIM Card PIN protection If a SIM card is PIN-protected and the PIN is not programmed in SmartGate UMTS, UMTS/GSM LED indicates the state and the PIN tone is transmitted on telephone line. PIN Entering by PCManager Like other parameters, the PIN code can be entered using a PC programming tool.

  • Page 67: Automatic Pin Entering

    SIM Card PIN protection Automatic PIN Entering You need not enter the PIN upon power up if it is stored in 2N® SmartGate UMTS – it is entered automatically. This function is useful in case of power failure; 2N® SmartGate UMTS is operable in a short time after power recovery without any intervention by the operating staff.

  • Page 69: Technical Parameters

    Technical parameters This section describes the technical parameters of the product ® SmartGate UMTS.

  • Page 70: Technical Parameters

    Technical Parameters 5.1 Technical Parameters Product versions Sierra Wireless Ordering numbers 501428x Sierra Wireless backup Ordering numbers 501438x version Simcom Ordering numbers 501448 Simcom backup verzion Ordering numbers 501458x Sierra UMTS/GSM SL8082 – Euro version UMTS: 900/2100 MHz GSM/EGSM: 850/900/1800/1900 MHz UMTS/GSM module, bandwidth SL8080 –...

  • Page 71: Simcom Umts/Gsm

    Technical Parameters SIM card 3V/1,8 plug-in Simcom UMTS/GSM SIM5320E – Euro version UMTS: 900/2100 MHz GSM/EGSM: 850/900/1800/1900 MHz SIM5320A – US version UMTS/GSM UMTS 850/1900 MHz module, bandwidth GSM/EGSM: 850/900/1800/1900 MHz SIM5320J – Japanese version UMTS 850/2100 MHz GSM/EGSM: 850/900/1800/1900 MHz 0,25W UMTS 850/900/1900/2100 MHz Transmission power EGSM 850 / 900 MHz,...

  • Page 72: Power Supply

    Technical Parameters Power Supply DC power supply 10 to 16 V DC (accumulator 12V) Standby 100 mA 12V consumption Call/data max. 500 mA Supply connector DC Jack 5,5/2,1 mm positive to center Power source must meet the criteria for SELV standard Battery backup (optional) Accumulator type Charging cell NiMh size AA...

  • Page 73: Telephone Interface Fxo (For Pbx Extension Line)

    Technical Parameters Telephone Interface FXO (for PBX extension line) Interface type 2-wire analog, FXO Telephone connector type RJ 12, 6/2 Line impedance Zr (TBR21) or 600 W (According to model of Gateway) 1 MW On-hook DC resistance Off-hook line current 10 - 65 mA Off-hook line voltage (typ.) 4,5 V for 25 mA...

  • Page 74: Others

    Technical Parameters Others Dimensions (w/o connectors) 170 x 130 x 45 mm Operating temperature 0°C to 45°C 4 LEDs (on, UMTS/GSM network, line, data) Operating status signaling Signal strength indicator...

  • Page 75: Supplementary Information

    Supplementary Information This section describes supplementary information of the product ® SmartGate UMTS. Here is what you can find in this section: Regulations and directives Troubleshooting List of Abbreviations General Instructions and Cautions.

  • Page 76: Regulations And Directives

    Regulations and directives 6.1 Regulations and directives 2N® SmartGate UMTS conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council, of 9 March 1999 – on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity...

  • Page 77: Troubleshooting

    2N® SmartGate UMTS is in the special PCManager-based programming mode - exit the PCManager to reset SmartGate UMTS u Try to switch 2N® SmartGate UMTS off and on, the LEDs should go off in 3s and signal the status of SmartGate UMTS ´...
  • Page 78 Check the serial cable connection. u Check the COM number setting on PC. u Check the COM parameters (1200-115200 bps, 8N1). u 2N® SmartGate UMTS is not registered to UMTS/GSM network. u A dialing or outgoing call establishing process takes place on SmartGate UMTS.

  • Page 79: List Of Abbreviations

    PUK (Personal Unblocking Key) A password used for releasing a blocked SIM card after repeated wrong PIN entering. RS-232C A PC serial port standard. SIM (Subscriber Identity Module) A chip-equipped module to be inserted in a UMTS/GSM device for identification. ® SmartGate UMTS...
  • Page 80 List of Abbreviations SMS (Short Message Service) A term for the system and one unit (message). Software. TTL (Transistor-Transistor Logic) A standard digital technology defining voltage for levels 0 and 1. PSTN Public Switched Telephone Network UMTS (Universal Mobile Telecommunications System) WCDMA Wideband Code Division Multiple Access –...

  • Page 81: General Instructions And Cautions

    General Instructions and Cautions 6.4 General Instructions and Cautions Please read this User Manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may result in malfunction, damage or destruction of the product.

  • Page 82: Electric Waste And Used Battery Pack Handling

    General Instructions and Cautions Electric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers. An undue disposal thereof might impair the environment! Deliver your expired electric appliances and battery packs removed therefrom to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental-friendly disposal.
  • Page 83 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Tel.: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz 1699v1.1.0...

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