Summary of Contents for Quest Engineering One Identity syslog-ng Store Box 7.3.0 LTS
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syslog-ng Store Box 7.3.0 LTS Installation Guide...
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Copyright 2024 One Identity LLC. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of One Identity LLC . The information in this document is provided in connection with One Identity products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of One Identity LLC products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, ONE IDENTITY ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. IN NO EVENT SHALL ONE IDENTITY BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF ONE IDENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. One Identity makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. One Identity does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: One Identity LLC. Attn: LEGAL Dept 4 Polaris Way Aliso Viejo, CA 92656 Refer to our website (http://www.OneIdentity.com) for regional and international office information. Patents One Identity is proud of our advanced technology. Patents and pending patents may apply to this product. For the most current information about applicable patents for this product, please visit our website at http://www.OneIdentity.com/legal/patents.aspx. Trademarks One Identity and the One Identity logo are trademarks and registered trademarks of One Identity ...
Contents Preface Summary of contents Target audience and prerequisites Products covered in this guide Introduction Package contents inventory syslog-ng Store Box Hardware Installation Guide Installing the SSB hardware Installing two SSB units in HA mode Hardware specifications syslog-ng Store Box (SSB) Appliance 3000 syslog-ng Store Box (SSB) Appliance 3500 syslog-ng Store Box (SSB) Appliance 4000 syslog-ng Store Box Software Installation Guide Installing the SSB software syslog-ng Store Box VMware Installation Guide Limitations of SSB under VMware Installing SSB under VMware ESXi/ESX syslog-ng Store Box Hyper-V Installation Guide Limitations of SSB under Hyper-V Installing SSB under Hyper-V Increasing the virtual disk size of SSB under a virtual machine...
Preface Welcome to the syslog-ng Store Box 7.3.0 Installation Guide. This document describes how to set up the syslog-ng Store Box (SSB) hardware and install SSB on certified hardware or as a VMware virtual appliance. NOTE: When setting up a virtual environment, carefully consider the configuration aspects such as CPU, memory availability, I/O subsystem, and network infrastructure to ensure the virtual layer has the necessary resources available. Please consult One Identity's Product Support Policies for more information on environment virtualization. Summary of contents Introduction on page 6 provides background information and describes the main purpose of the syslog-ng Store Box Installation Guide. Package contents inventory on page 7 lists the contents of the package you receive with the syslog-ng Store Box (SSB). syslog-ng Store Box Hardware Installation Guide on page 8 describes how to set up the SSB hardware. Hardware specifications on page 13 describes the hardware specifications of the SSB appliance. syslog-ng Store Box Software Installation Guide on page 18 describes how to install SSB on certified hardware. syslog-ng Store Box VMware Installation Guide on page 21 describes how to install SSB as a VMware virtual appliance. Target audience and prerequisites This guide is intended for system administrators, network administrators, and system integrators responsible for server administration processes within an organization. The following skills and knowledge are necessary for a successful SSB administrator: SSB 7.3.0 LTS Installation Guide Preface...
At least basic system administration knowledge. An understanding of networks, TCP/IP protocols, and general network terminology. An understanding of system logging and the protocols used in remote system logging. Familiarity with the concepts of the syslog-ng and the syslog-ng Agent for Windows applications. Working knowledge of the UNIX or Linux operating system is not mandatory but highly useful. Products covered in this guide This guide describes how to set up and install the syslog-ng Store Box version 7.3.0. NOTE: U sers of the syslog-ng Store Box are entitled to use the syslog-ng Premium Edition application as a log collector agent for SSB. This guide does not cover the install- ation and configuration of syslog-ng Premium Edition, for details, see the syslog-ng Store Box Documentation page. SSB 7.3.0 LTS Installation Guide Preface...
Introduction The aim of this guide is to provide detailed, step-by-step instructions on how to set up and install syslog-ng Store Box on unpacking it and any subsequent occasions that might require the re-installation of the product. Note that the contents of this document were previously included in the syslog-ng Store Box Administrator Guide. This standalone guide was created to: Improve how information is organized in the syslog-ng Store Box documentation set. Make it easier for users to find information relevant to their roles, context, and how they use the product. SSB 7.3.0 LTS Installation Guide Introduction...
Package contents inventory Carefully unpack all server components from the packing cartons. The following items should be packaged with the syslog-ng Store Box: A syslog-ng Store Box appliance, pre-installed with the latest syslog-ng Store Box firmware. syslog-ng Store Box accessory kit, including the following: syslog-ng Store Box 7.3.0 Packaging Checklist (this document). GPL v2.0 license. Rack mount hardware. Power cable. The default BIOS and IPMI passwords are in the documentation. SSB 7.3.0 LTS Installation Guide Package contents inventory...
syslog-ng Store Box Hardware Installation Guide This section describes how to set up the syslog-ng Store Box (SSB) hardware. Refer to the following documents for step-by-step instructions: syslog-ng Store Box Appliance 3000: see the SC113 Chassis Series User's Manual, Chapter 6: Rack Installation, available online at https://www.supermicro.com/manuals/chassis/1U/SC113.pdf. syslog-ng Store Box Appliance 3500: see the SuperServer 1029U-T Series User's Manual, Chapter 2: Server Installation, available online at https://www.supermicro.com/manuals/superserver/1U/MNL-1973.pdf. syslog-ng Store Box Appliance 4000: see SuperServer SYS-510P-WTR User's Manual, Chapter 2: Server Installation, available online at ...
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a. For general networks: Connect the Ethernet cable facing your LAN to the Ethernet connector labeled 1. This is the external interface of SSB. This interface is used for the initial configuration of SSB, and for communication between SSB and the clients. (For details on the roles of the different interfaces, see Network interfaces.) For 10Gbit-only networks: Connect the cable facing your LAN to the SFP+ connector. This is the external interface of SSB, used for the initial configuration of SSB and for communication between SSB and the clients. For more information on the roles of the various interfaces, see Network interfaces. NOTE: For the list of compatible SFP+ peripherals for syslog-ng Store Box (SSB) Appliance 3500 outfitted with Intel Ethernet Converged Network Adapter X520-DA2 NIC, refer to the Intel Product Compatibility Tool. For the list of compatible SFP+ peripherals for syslog-ng Store Box (SSB) Appliance 3500 outfitted with Broadcom NetXtreme-E Series P210P 2x10G PCIe NIC, see Supported Cables for Broadcom Ethernet Network Adapters in the Broadcom Ethernet Network Adapter User Guide. NOTE: For the list of compatible SFP+ peripherals for syslog-ng Store Box ...
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CAUTION: SECURITY HAZARD! The IPMI interface, like all out-of-band management interfaces, has known vulnerabilities that One Identity cannot fix or have an effect on. To avoid security hazards, One Identity recommends that you only connect the IPMI interface to well- protected, separated management networks with restricted accessibility.
For syslog-ng Store Box (SSB) Appliance 3000, 3500 and 4000, see Knowledge Base Article Latest IPMI firmware for Syslog-ng Store Box 3000/3500/4000 and One Identity Safeguard for Privileged Sessions 3000/3500/4000 appliances. To change the IPMI password, connect to the IPMI remote console. NOTE: If you encounter issues when connecting to the IPMI remote console, add the DNS name or the IP address of the IPMI interface to the allow list of the Java console. For more information, see How can I configure the Exception Site List? in the Java documentation. 7. Following boot, SSB attempts to receive an IP address automatically via DHCP. If it fails to obtain an automatic IP address, it starts listening for HTTPS connections on the 192.168.1.1 IP address. To configure SSB to listen for connections on a custom IP address, complete the following steps: a. Access SSB from the local console, and log in with username root and password default. b. In the Console Menu, select Shells > Core shell. c. Change the IP address of SSB: ip addr add <IP-address>/24 dev eth0 Replace <IP-address> with an IPv4 address suitable for your environment. d. Set the default gateway using the following command: ip route add default via <IP-of-default-gateway> Replace <IP-of-default-gateway> with the IP address of the default gateway. e. Type exit, then select Logout from the Console Menu. 8. ...
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3. Connect the two units with an Ethernet cable via the Ethernet connectors labeled as 4. 4. Power on the second unit. 5. Change the BIOS and IPMI passwords on the second unit. The default password is ADMIN or changeme, depending on your hardware. 6. Connect to the SSB web interface of the first unit from a client machine and enable high availability mode. Navigate to Basic Settings > High Availability . Click Convert to Cluster, then reload the page in your browser. 7. Click Reboot Cluster. 8. Wait until the slave unit synchronizes its disk to the master unit. Depending on the size of the hard disks, this may take several hours. You can increase the speed of the synchronization via the SSB web interface at Basic Settings > High Availability > DRBD sync rate limit.
Hardware specifications The syslog-ng Store Box (SSB) appliances are built on high performance, energy efficient, and reliable hardware that are easily mounted into standard rack mounts. The following sections provide detailed information of SSB appliances. syslog-ng Store Box (SSB) Appliance 3000 Unit: 1 U Drive Bays: 8 x 2.5 Redundant PSU: Yes NIC: 2 x 1GBase-T Ethernet ports via onboard Intel I210-AT Gigabit Ethernet Network Connection (Intel I210 controller) 4 x 1GBase-T Ethernet ports via Supermicro AOC-SGP-i4 (Intel I350 controller) IPMI: version 2.0 CPU: Intel Xeon E3-1275 3.60 Ghz 4 Core Memory: 2x 16GB HDD: 4x 2TB RAID: LSI MegaRAID SAS 9361-4i RAID Type: RAID 5 Usable Storage: 6TB Chassis (W x H x D): 17.2" x 1.7" x 23.5" (437 x 43 x 650 mm) Weight: 35 lbs (15.9kg) Wattage IDLE / LOAD: N/A Electrical: 500W Redundant AC-DC Power Supplies...
List of appliance ports 1. Redundant power supplies 2. Serial port 3. 2 x USB ports 4. 2 x USB ports 5. 2 x RJ45 GbE Ethernet ports 6. VGA port 7. 4 x 1GBase-T Ethernet ports 8. Dedicated IPMI LAN port syslog-ng Store Box (SSB) Appliance 3500 Unit: 1 U Drive Bays: 10 x 2.5 Redundant PSU: Yes NIC: 2 x 10GBase-T Ethernet ports via Supermicro AOC-UR-i2XT (Intel X540 controller) 2 x 10G SFP+ ports via Intel Ethernet Converged Network Adapter X520-DA2 (Intel 82599 controller) ...
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Memory: 8 x 8GB HDD: 8 x 2TB + 1 HotSpare RAID: LSI Avago CacheVault Power Module 02 (CVPM02) Kit 1 x Broadcom MegaRAID SAS 9361-16i + RAID Type: RAID 50 Usable Storage: 12 TB Chassis (W x H x D): 17.2" x 1.7" x 28.5" (437 x 43 x 724 mm) Weight: 41 lbs (18.6kg) Wattage IDLE / LOAD: N/A Electrical: 750W Redundant AC-DC Power Supplies Operating Temperature: 10°C to 35°C (50°F ~ 95°F) Non-operating Temperature: -40°C to 60°C (-40°F to 140°F) Humidity Range: 8% to 90% (non-condensing) Non-operating Humidity: 5% to 95% (non-condensing) Compliant to: CE, cCSAus, FCC, VCCI-A Link to manufacturer documentation NOTE:The syslog-ng Store Box (SSB) Appliance 3500 is equipped with a dual-port 10Gbit interface. This interface has SFP+ connectors (not RJ-45) labeled 5 and 6, and can be found right of the label 1 and 2 Ethernet interfaces. If you want faster communication, for example, in case of high data load, you can connect up to two 10G SFP+ transceivers. These transceivers are not shipped with the original package and have to be purchased separately. NOTE: For the list of compatible SFP+ peripherals for syslog-ng Store Box (SSB) ...
1. Redundant power supplies 2. 2 x RJ45 10GbE Ethernet ports 3. 2 x 3.0 USB ports 4. Dedicated IPMI LAN port 5. Serial port 6. VGA port 7. 2 x 1GBase-T Ethernet ports 8. 2 x SFP+ 10GbE ports syslog-ng Store Box (SSB) Appliance 4000 Unit: 1 U Drive Bays: 4 x 3.5 Redundant PSU: Yes NIC: 2 x 10GBase-T Ethernet ports via onboard Intel Corporation Ethernet Controller 10G X550T (rev 01) (Intel X550 controller) 2 x 10G SFP+ ports via Broadcom NetXtreme-E Series P210P 2x10G PCIe NIC (Broadcom BCM57412 controller) ...
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Net Weight: 24 lbs (10.89 kg) Gross Weight: 48 lbs (21.77 kg) Wattage IDLE / LOAD: N/A Electrical: Redundant 500W 80 Plus, Platinum 110 - 240V Operating Temperature: 10°C to 35°C (50°F ~ 95°F) Non-operating Temperature: -40°C to 70°C (-40°F to 158°F) Humidity Range: 8% to 90% (non-condensing) Non-operating Humidity: 5% to 95% (non-condensing) Link to manufacturer documentation NOTE:The syslog-ng Store Box (SSB) Appliance 4000 is equipped with a dual-port 10Gbit SFP+ interface (numbered 8 on the photo of the backplate), where you can connect up to two 10G SFP+ transceivers. These transceivers are not shipped with the original package and must be purchased separately. NOTE: For the list of compatible SFP+ peripherals for syslog-ng Store Box (SSB) Appliance 4000 outfitted with Broadcom NetXtreme-E Series P210P 2x10G PCIe NIC, see Supported Cables for Broadcom Ethernet Network Adapters in the Broadcom Ethernet Network Adapter User Guide. List of appliance ports 1. ...
syslog-ng Store Box Software Installation Guide This section describes how to install the syslog-ng Store Box (SSB) software on a certified hardware. Note that installing and reinstalling SSB can take a long time, especially for a HA cluster. There are no supported workarounds for reducing the necessary downtime. One Identity recommends testing SSB in a virtual environment, and using physical hardware only for verifying HA functionality and measuring performance. Installing the SSB software This section describes how to install a new SSB on a server. To install a new SSB on a server 1. Log in to your support portal account and download the latest syslog-ng Store Box installation ISO file. NOTE: You must have partner access to download syslog-ng Store Box ISO files. If you are a partner but do not see the ISO files, request partner access in the support portal. 2. Mount the ISO image, or burn it to a CD-ROM. 3. Connect your computer to the IPMI interface of SSB. For details, see the following ...
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For syslog-ng Store Box (SSB) Appliance 3000, 3500 and 4000, see Knowledge Base Article Latest IPMI firmware for Syslog-ng Store Box 3000/3500/4000 and One Identity Safeguard for Privileged Sessions 3000/3500/4000 appliances. 6. When the syslog-ng Store Box installer starts, select Installer, press Enter, and wait until the server finishes the boot process. 7. Select Install a new SSB and press Enter to start the installation process. Depending on the size of the disks, the installation process takes from a few minutes to an hour to complete. The progress of the installation is indicated in the Installation Steps window. 8. If the installer shows Warning, all data on the hard drive(s) will be erased. Are you sure?, select Yes and press Enter. 9. When the installer shows the MAC addresses of the network interfaces found in the SSB, take note of the addresses. 10. The installer displays the product name (the SSB configuration that was installed). If the product name displayed does not match the product you wanted to install, complete the following steps: a. Check that the hardware configuration of the appliance matches the specifications provided by One Identity. b. If the configuration matches the specifications, but the installer displays a different product name, contact our Support Team.
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Figure 1: The Welcome Wizard 16. Power off the system. SSB 7.3.0 LTS Installation Guide syslog-ng Store Box Software Installation Guide...
syslog-ng Store Box VMware Installation Guide This tutorial describes the possibilities and limitations of installing syslog-ng Store Box (SSB) 7.3.0 as a virtual appliance under a VMware ESXi server. Limitations of SSB under VMware The following limitations apply to running version 7.3.0 of SSB under VMware: SSB can be installed under the following VMware versions: VMware ESXi 4.0 or later. VMware ESX 4.0 or later. SSB supports both thin and thick provisioning but can only use fixed disk space assigned to the virtual host. To increase the virtual disk size, you must power down SSB, as it does not support on-the-fly disk allocation scenarios. To increase the size of the virtual disk, see Increasing the virtual disk size of SSB under a virtual machine. If High Availability (HA) operation mode is required in a virtual environment, use the HA function provided by the virtual environment. Hardware-related alerts and status indicators of SSB may display inaccurate information, for example, display degraded RAID status. Creating Quiesced snapshots is not supported. Disable this option when taking a snapshot of your SSB appliance, otherwise the boot firmware of the appliance becomes tainted. Installing SSB under VMware ESXi/ESX The following procedure describes how to install a new SSB under VMware ESXi or ESX.
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To install a new SSB under VMware ESXi or ESX 1. Create the virtual machine for SSB using the following settings: Guest operating system: Linux/Ubuntu 64-bit. Allocate memory for the virtual machine. SSB requires a minimum of 1 GB of memory, in addition to the memory limit of the indexed logspaces. The recommended size for the memory depends on the exact environment, but consider the following: The base system requires 256 MB. The syslog-ng server running on SSB requires between 128 MB and 1 GB of memory, depending on the message load and on the configuration of SSB. For every logspace, SSB requires additional memory to index the incoming messages. The amount of memory allocated for the indexer can be set individually for every logspace. The hard disk controller must be LSI Logic Parallel. Do not use RAID for the hard disk, use the data duplication features of your virtual environment instead. That way, a single hard disk is sufficient for the system. If you need to use the built-in RAID support of SSB for some reason, use two hard disks, and SSB will automatically use them in software RAID. CAUTION: Hazard of data loss When you install or reinstall SSB in a virtual environment, always create new hard disks.
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3. Log in to the support portal and download the latest syslog-ng Store Box installation ISO file. Note that you need to have purchased SSB as a virtual appliance or have partner access to download syslog-ng Store Box ISO files. If you are a partner but do not see the ISO files, you can request partner access within the support portal. 4. Mount the ISO image and boot the virtual machine. Follow the on-screen instructions to install SSB. Once installation successfully completes, the virtual machine will restart automatically. If installation fails, a message appears to press Ctrl + Alt + Delete to reboot the virtual machine. With or without High Availability cluster capability From version 7.3.0, two virtual SSB appliances can be connected into a High Availability (HA) cluster. To do so, make sure that the following requirements are met: 1. The disks must be exactly of the same type and same size in both of the involved SSB appliances. Only one disk can be used, and no external data disks are allowed. 2. Both virtual machines must have four virtual network interfaces. The same requirement applies for the hardware-based SSB appliances as well. The involved interfaces will be automatically renamed to eth0, eth1, eth2, and eth3. However, if you plan to use the "Redundant HA" or "Next-hop Monitoring" features, you must configure the first three virtual network interfaces to promiscuous mode, so that SSB can pass each incoming packet to the CPU and enable MacVlan interfaces inside the virtual interfaces. To configure a promiscuous subnet inside VMware execute the following steps: a. Under the Networking tab, select the appropriate subnet. The subnet information will appear on the right panel. b. Select the Configure tab, then navigate to Settings > Policies. c. Under the Security section, set the Promiscuous mode to Accept by ...
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4. Make sure that similarly to hardware-based HA, an HA-enabled license is available. If you meet all requirements for both SSB virtual machines, you can connect them into an HA cluster. However, consider the following limitations of virtual HA installations compared to virtual standalone installations: You cannot extend the virtual disk size after installation. In other words, the "Disk Resize" feature is not available for virtual SSB appliances. SSB can collect logs only on the system disk. You cannot configure or use external data disks. Upgraded versions of SSB also have these limitations. SSB 7.3.0 LTS Installation Guide syslog-ng Store Box VMware Installation Guide...
syslog-ng Store Box Hyper-V Installation Guide This tutorial describes the possibilities and limitations of installing syslog-ng Store Box (SSB) 7.3.0 as a virtual appliance under a Hyper-V server. Limitations of SSB under Hyper-V Version 7.3.0 of SSB has no special support for running under Hyper-V. While the basic functionality of SSB is not affected by running as a virtual appliance, the following limitations apply: If High Availability (HA) operation mode is required in a virtual environment, use the HA function provided by the virtual environment. Hardware-related alerts and status indicators of SSB may display inaccurate information, for example, display degraded RAID status. When running SSB under Microsoft Hyper-V, ensure that the network interfaces are actually connected to the network. When running under Hyper-V, SSB indicates on the Basic Settings > Network > Ethernet links page that there is a link, even if the network interface is configured and enabled, but not connected to the network. When rebooting SSB in Hyper-V, the following critical error message may appear in the event log of the Hyper-V host: <Virtual machine name> was reset because an unrecoverable error occurred on a virtual processor that caused a triple fault.
Installing SSB under Hyper-V The following describes how to install a new SSB under Hyper-V. To install a new SSB under Hyper-V 1. Create the virtual machine for SSB using the following settings: Choose Generation 1 for the virtual machine. Allocate memory for the virtual machine. SSB requires a minimum of 1 GB of memory, in addition to the memory limit of the indexed logspaces. The recommended size for the memory depends on the exact environment, but consider the following: The base system requires 256 MB. The syslog-ng server running on SSB requires between 128 MB and 1 GB of memory, depending on the message load and on the configuration of SSB. For every logspace, SSB requires additional memory to index the incoming messages. The amount of memory allocated for the indexer can be set individually for every logspace. Configure a fixed size disk with at least 8 GB space. About 5 GB is required for the base system, the remaining disk space is used to store data. Do not use RAID for the hard disk, use the data duplication features of your virtual environment instead. That way, a single hard disk is sufficient for the system. If you need to use the built-in RAID support of SSB for some reason, use two hard disks, and SSB will automatically use them in software RAID.
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CAUTION: Hyper-V offers two types of virtual Network Adapters (NICs): Legacy and Synthetic. Due to a known issue (Hyper-V network adapters are mapped to a different eth on every boot), using Legacy and Synthetic NICs within the same configuration will result in an incorrect network configuration.
Increasing the virtual disk size of SSB under a virtual machine Increasing the virtual disk size of SSB version 4.9 or later under a virtual machine SSB can only use fixed disk space assigned to the virtual host. If you must increase the size of the virtual disk, complete the following steps. Prerequisites Before starting the procedure, make sure that the following prerequisites are met: The machine that SSB is running on must be a virtual machine. This procedure will not work on a physical machine. The version running on the virtual machine must be a newly installed SSB 4.9 or later version. This procedure will not work if the SSB installation was upgraded from an earlier version. No software RAID must be configured. To increase the size of the virtual disk 1. ...
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NOTE: Depending on the original size of the virtual disk and on the size you will expand it to, starting the virtual machine for your SSB device after you expanded the size of your virtual disk may take a long time. SSB 7.3.0 LTS Installation Guide Increasing the virtual disk size of SSB under a virtual machine...
About us About us One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing your IAM challenges with on-premises, cloud and hybrid environments. Contacting us For sales and other inquiries, such as licensing, support, and renewals, visit https://www.oneidentity.com/company/contact-us.aspx. Technical support resources Technical support is available to One Identity customers with a valid maintenance contract and customers who have trial versions. You can access the Support Portal at https://support.oneidentity.com/. The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to: Submit and manage a Service Request View Knowledge Base articles Sign up for product notifications Download software and technical documentation View how-to videos at www.YouTube.com/OneIdentity Engage in community discussions Chat with support engineers online View services to assist you with your product SSB 7.3.0 LTS Installation Guide About us...
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