Related Manuals for Dell Inspiron 14 Plus 7440
Summary of Contents for Dell Inspiron 14 Plus 7440
- Page 1 Inspiron 14 Plus 7440 Owner's Manual Regulatory Model: P187G Regulatory Type: P187G001/P187G003 March 2024 Rev. A01...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Top......................................8 Front....................................... 9 Bottom....................................10 Service Tag..................................10 Battery charge and status light ............................11 Chapter 2: Set up your Inspiron 14 Plus 7440................12 Chapter 3: Specifications of Inspiron 14 Plus 7440............... 14 Dimensions and weight..............................14 Processor..................................... 14 Chipset....................................16 Operating system................................17 Memory....................................17... - Page 4 BitLocker..................................30 Recommended tools................................. 30 Screw list....................................31 Major components of Inspiron 14 Plus 7440.......................32 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........34 Base cover..................................34 Removing the base cover............................34 Installing the base cover............................36 Solid-state drive................................38 Removing the M.2 2230 solid-state drive......................
- Page 5 Clearing BIOS (System Setup) and System passwords..................102 Chapter 9: Troubleshooting....................... 103 Handling swollen rechargeable Li-ion batteries......................103 Locate the Service Tag or Express Service Code of your Dell computer ............103 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 104 Running the SupportAssist Pre-Boot System Performance Check.............. 104 Built-in self-test (BIST)..............................104...
- Page 6 Chapter 10: Getting help and contacting Dell................109 Contents...
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Page 7: Chapter 1: Views Of Inspiron 14 Plus 7440
Views of Inspiron 14 Plus 7440 Right Figure 1. Right view 1. Universal audio jack Connect headphones or a headset (headphone and microphone combo). 2. microSD-card slot Reads from and writes to the microSD card. The computer supports the following card types: ●... -
Page 8: Top
Provides data transfer rates of up to 40 Gbps for Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. -
Page 9: Front
Enables you to video chat, capture photos, and record videos. 4. Camera-status light Turns on when the camera is in use. 5. Right microphone Provides digital sound input for audio recording and voice calls. 6. Display panel Provides visual output to the user. Views of Inspiron 14 Plus 7440... -
Page 10: Bottom
3. Right speaker Provide audio output. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 14 Plus 7440... -
Page 11: Battery Charge And Status Light
Figure 6. Service Tag location Battery charge and status light The following table lists the battery charge and status light behavior of your Inspiron 14 Plus 7440. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State... -
Page 12: Chapter 2: Set Up Your Inspiron 14 Plus 7440
2. Finish the Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. - Page 13 This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. Following are the key features of MyDell: ●...
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Page 14: Chapter 3: Specifications Of Inspiron 14 Plus 7440
The weight of your computer depends on the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Inspiron 14 Plus 7440. Specifications of Inspiron 14 Plus 7440... - Page 15 0.7 GHz 0.9 GHz 1.8 GHz frequency Maximum turbo 3.6 GHz 3.8 GHz 3.8 GHz frequency Processor cache 18 MB 24 MB 24 MB Integrated graphics Intel Arc Graphics Intel Arc Graphics Intel Arc Graphics Specifications of Inspiron 14 Plus 7440...
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Page 16: Chipset
24 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Chipset The following table lists the details of the chipset that is supported for your Inspiron 14 Plus 7440. Table 7. Chipset Description Option one Option two Processors ●... -
Page 17: Operating System
● Windows 11 Pro, 64-bit ● Windows 11 Pro National Education, 64-bit ● Windows 11 Home, 64-bit Memory The following table lists the memory specifications of your Inspiron 14 Plus 7440. Table 8. Memory specifications Description In computers shipped with 12th... -
Page 18: Internal Slots
M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) module specifications of your Inspiron 14 Plus 7440. Table 11. Wireless module specifications Description In computers shipped with... -
Page 19: Storage
This section lists the storage options on your Inspiron 14 Plus 7440. Your Inspiron 14 Plus 7440 supports one M.2 2230 or M.2 2280 solid-state drive. The primary drive of your Inspiron 14 Plus 7440 is the M.2 solid-state drive installed. -
Page 20: Keyboard
Keyboard The following table lists the keyboard specifications of your Inspiron 14 Plus 7440. Table 15. Keyboard specifications Description Values Keyboard type ● Standard AI hotkey non-backlit keyboard (for computers shipped with 12th Generation Intel Core i5 processor only) ● Standard backlit keyboard ●... -
Page 21: Camera
+ Left arrow Home fn + Right arrow fn + Copilot Open the application menu Camera The following table lists the camera specifications of your Inspiron 14 Plus 7440. Table 18. Camera specifications Description Values Number of cameras Camera type... -
Page 22: Touchpad
For more information about touchpad gestures available on Windows, see the Microsoft Knowledge Base article at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Inspiron 14 Plus 7440. Table 20. Power adapter specifications Description For computers shipped... -
Page 23: Battery
Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Inspiron 14 Plus 7440. Table 21. Battery specifications Description... -
Page 24: Display
If your battery charge is depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption. Display The following table lists the display specifications of your Inspiron 14 Plus 7440. Table 22. Display specifications Description... -
Page 25: Fingerprint Reader (Optional)
90 Hz) Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Inspiron 14 Plus 7440. Table 23. Fingerprint reader specifications Description Values Fingerprint-reader sensor technology Trans-capacitive sensing... -
Page 26: Dell Support Policy
ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays. Low blue light: Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes. -
Page 27: Chapter 4: Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance. -
Page 28: Safety Precautions
Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue. -
Page 29: Esd Field Service Kit
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures. -
Page 30: Transporting Sensitive Components
It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and use anti-static bags for transporting sensitive components. -
Page 31: Screw List
Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. -
Page 32: Major Components Of Inspiron 14 Plus 7440
Major components of Inspiron 14 Plus 7440 The following image shows the major components of Inspiron 14 Plus 7440. Figure 8. Image: Major components of Inspiron 14 Plus 7440 1. Base cover 2. Power-adapter port 3. Heat sink 4. USB Type-C port bracket 5. - Page 33 17. Power button NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
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Page 34: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)
Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites... - Page 35 Figure 9. Removing the base cover Removing and installing Customer Replaceable Units (CRUs)
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Page 36: Installing The Base Cover
Figure 10. Removing the base cover 2 Steps 1. Remove the five screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws (M2x8.6) that secure the base cover to the palm-rest and keyboard assembly. 3. - Page 37 Figure 11. Installing the base cover Removing and installing Customer Replaceable Units (CRUs)
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Page 38: Solid-State Drive
Figure 12. Installing the base cover 2 Steps 1. Place the base cover on the palm-rest and keyboard assembly. 2. Press on the sides of the base cover to snap it into place. 3. Tighten the two captive screws (M2x8.6) that secure the base cover to the palm-rest and keyboard assembly. 4. -
Page 39: Installing The M.2 2230 Solid-State Drive
NOTE: An M.2 2230 thermal shield is required to install an M.2 2230 solid-state drive. If this thermal shield is not present on your computer, contact Dell support to purchase the M.2 2230 thermal shield. NOTE: The M.2 slot supports the installation of one of the following solid-state drives: ●... -
Page 40: Removing The M.2 2280 Solid-State Drive
Your M.2 2230 is mounted on a 2230-specific thermal shield. ● M.2 2280 solid-state drive and a 2280-specific thermal shield. The following image(s) indicate the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure. Figure 14. -
Page 41: Installing The M.2 2280 Solid-State Drive
NOTE: An M.2 2280 thermal shield is required to install an M.2 2280 solid-state drive. If this thermal shield is not present on your computer, contact Dell support to purchase the M.2 2280 thermal shield. NOTE: The M.2 slot supports the installation of one of the following solid-state drives: ●... -
Page 42: Fan
The following image(s) indicate the location of the M.2 2280 solid-state drive and provides a visual representation of the installation procedure. Figure 16. Installing the M.2 2280 solid-state drive Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 solid-state drive slot on the system board. 2. -
Page 43: Installing The Fan
Figure 17. Removing the fan Steps 1. Disconnect the fan cable from its connector on the system board. 2. Remove the two screws (M2x3) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process. -
Page 44: Wireless Card
Figure 18. Installing the fan Steps 1. Place the fan on the palm-rest and keyboard assembly and align the screw holes of the fan with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the fan to the palm-rest and keyboard assembly. 3. -
Page 45: Installing The Wireless Card
Figure 19. Removing the wireless card Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Lift the wireless card at an angle and slide the wireless card out from the M.2 wireless card slot on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process. - Page 46 Figure 20. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. Table 27. Antenna-cable color scheme Connector on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2.
- Page 47 2. Follow the procedure in After working inside your computer. Removing and installing Customer Replaceable Units (CRUs)
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Page 48: Chapter 6: Removing And Installing Field Replaceable Units (Frus)
● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. -
Page 49: Installing The Battery
Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in Before working inside your computer. 2. Remove the base cover. About this task NOTE: Before removing the base cover, ensure that there is no microSD card installed in the microSD-card slot on your computer. -
Page 50: Battery Cable
About this task The following image(s) indicate the location of the battery and provides a visual representation of the installation procedure. Figure 22. Installing the battery Steps 1. Place the battery on the palm-rest and keyoard assembly. 2. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 3. -
Page 51: Installing The Battery Cable
NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following images indicate the location of the battery cable and provide a visual representation of the removal procedure. Figure 23. -
Page 52: Display Assembly
Figure 24. Installing the battery cable Steps 1. Route the battery cable through the routing guides on the battery. 2. Connect the battery cable to its connector on the battery. 3. Slide the clamp upwards to secure the battery cable to the battery. Next steps 1. - Page 53 Figure 25. Removing the display assembly Removing and installing Field Replaceable Units (FRUs)
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Page 54: Installing The Display Assembly
Figure 26. Display assembly Steps 1. Lift the latch and disconnect the display-assembly cable from its connector on the system board. 2. Remove the two screws (M2.5x5) that secure the left display-assembly hinge to the system board. 3. Pry open the left display-assembly hinge at a 90-degree angle. 4. - Page 55 Figure 27. Installing the display assembly Steps 1. Place the display assembly on a clean and flat surface with the display panel facing up. 2. Align and place the palm-rest and keyboard assembly under the display hinges. 3. Close the left-display hinge and align the screw holes on the left-display hinge with the screw holes on the palm-rest and keyboard assembly.
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Page 56: I/O Board
7. Connect the display-assembly cable to its connector on the system board and close the latch. 8. Adhere the tape that secures the display-assembly cable to its latch on the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. -
Page 57: Installing The I/O Board
Steps 1. Lift the latch and disconnect the I/O-board cable from its connector on the I/O board. 2. Remove the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 3. Lift the I/O board off the palm-rest and keyboard assembly. Installing the I/O board CAUTION: The information in this section is intended for authorized service technicians only. -
Page 58: Speaker And Antenna Assembly
Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Speaker and antenna assembly NOTE: The antenna cables are attached to the speakers as an assembly and cannot be replaced separately. Removing the speaker and antenna assembly CAUTION: The information in this section is intended for authorized service technicians only. -
Page 59: Installing The Speaker And Antenna Assembly
Figure 30. Removing the speaker and antenna assembly Steps 1. Disconnect the speaker cable from its connector on the system board. 2. Lift the latch and disconnect the keyboard cable from its connector on the system board. 3. Move the keyboard cable off the speaker and antenna cables. 4. - Page 60 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: The wireless antennas are attached to the speakers as an assembly and cannot be separated for individual replacement. When the speakers or the wireless antennas need to be replaced, services will dispatch both the speaker and antenna assembly as a single serviceable component.
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Page 61: Heat Sink
Note: The keyboard cable should be placed over the speaker cables during the connection procedure. 5. Connect the keyboard-backlight cable to its connector on the system board. Note: The keyboard-backlight cable should be placed over the speaker cables during the connection procedure. Next steps 1. -
Page 62: Installing The Heat Sink
Figure 32. Removing the heat sink Steps 1. In reverse sequential order (4>3>2>1), loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink CAUTION: The information in this section is intended for authorized service technicians only. -
Page 63: Power-Adapter Port
Figure 33. Installing the heat sink Steps 1. Place the heat sink on the system board. 2. Align the captive screws on the heat sink to the screw holes on the system board. 3. In sequential order (1>2>3>4), tighten the four captive screws that secure the heat sink to the system board. Next steps 1. -
Page 64: Installing The Power-Adapter Port
About this task The following image(s) indicate the location of the power-adapter port and provides a visual representation of the removal procedure. Figure 34. Removing the power-adapter port Steps 1. Remove the two screws (M2.5x5) that secure the left display-assembly hinge to the system board. 2. -
Page 65: System Board
Figure 35. Installing the power-adapter port Steps 1. Place the power-adapter port into the power-adapter port slot on the palm-rest and keyboard assembly. 2. Route the power-adapter port cable through the routing guide on the palm-rest and keyboard assembly. 3. Connect the power-adapter port cable to its connector on the system board. 4. - Page 66 7. Remove the display assembly. About this task The following image indicates the connectors and M.2 card slots on your system board. Figure 36. System board callouts 1. Fan cable connector 2. Display-assembly cable connector 3. Power-adapter port cable connector 4.
- Page 67 Figure 37. Removing the system board NOTE: The image shows the system board and its heat sink has been removed. Steps 1. Lift the latch and disconnect the I/O-board and USB-board cable from its connector on the system board. 2. Lift the latch and disconnect the touchpad cable from its connector on the system board. Removing and installing Field Replaceable Units (FRUs)
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Page 68: Installing The System Board
3. Lift the latch and disconnect the keyboard cable from its connector on the system board. 4. Disconnect the speaker cables from their connector on the system board. 5. Lift the latch and disconnect the keyboard-backlight cable from its connector on the system board. 6. - Page 69 Figure 38. System board callouts 1. Fan cable connector 2. Display-assembly cable connector 3. Power-adapter port cable connector 4. I/O-board and USB-board cable connector 5. M.2 wireless-card slot 6. Touchpad cable connector 7. Keyboard cable connector 8. Speaker cables connector 9.
- Page 70 Figure 39. Installing the system board Steps 1. Place the system board on the palm-rest and keyboard assembly. 2. Align the ports on the system board with the ports on the palm-rest and keyboard assembly. 3. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 4.
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Page 71: Usb Board
6. Replace the two screws (M2x4) that secure the Type-C port-bracket to the system board. NOTE: Do not secure the two screws (M2x4) into the system board without the Type-C port-bracket. 7. Connect the power-adapter port cable to its connector on the system board. 8. - Page 72 Figure 40. Image: Removing the USB board Steps 1. Remove the two (M2.5x5) screws that secure the left display-assembly hinge on the palm-rest and keyboard assembly. 2. Pry open the left display-assembly hinge at a 90-degree angle. 3. Lift the latch and disconnect the fingerprint-reader cable from its connector on the USB board. NOTE: This step is only applicable for computers that are shipped with the power button with an optional fingerprint reader.
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Page 73: Installing The Usb Board
6. Hold the USB board in place and lift the latch to disconnect the USB-board cable from its connector on the USB board. 7. Remove the USB board and place the USB-board cable back on the palm-rest and keyboard assembly. NOTE: Do not peel the I/O-board and USB-board cable off the palm-rest and keyboard assembly. - Page 74 Figure 41. Installing the USB board Steps 1. Position the USB board near the USB-board cable and ensure that the USB-board cable latch of the USB board is visible. 2. Fold the USB-board cable towards the USB board. 3. Connect the USB-board cable to its connector on the USB board and close the latch. 4.
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Page 75: Power Button
NOTE: This step is only applicable for computers that are shipped with the power button with an optional fingerprint reader. 7. Close the left-display hinge and align the screw holes on the left-display hinge with the screw holes on the palm-rest and keyboard assembly. - Page 76 Figure 42. Removing the power button Removing and installing Field Replaceable Units (FRUs)
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Page 77: Installing The Power Button
Figure 43. Removing the power button with an optional fingerprint reader Steps 1. Remove the screw (M2x3) that secures the power button to the palm-rest and keyboard assembly. 2. Peel back the tape that secures the fingerprint-reader cable to the palm-rest and keyboard assembly. NOTE: This step is only applicable for computers that are shipped with the power button with an optional fingerprint reader. - Page 78 About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal conductivity is achieved. The following image(s) indicate the location of the power button and provides a visual representation of the installation procedure.
- Page 79 Figure 45. Installing the power button with an optional fingerprint reader Figure 46. Installing the power button Steps 1. Place the power button into its slot on the palm-rest and keyboard assembly. Removing and installing Field Replaceable Units (FRUs)
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Page 80: Touchpad
2. Align the screw hole on the power button to the screw hole on the palm-rest and keyboard assembly. 3. Replace the screw (M2x3) that secures the power button to the palm-rest and keyboard assembly. 4. Replace the tape that secures the fingerprint-reader cable to the palm-rest and keyboard assembly. NOTE: This step is only applicable for computers that are shipped with the power button with an optional fingerprint reader. -
Page 81: Installing The Touchpad
Figure 47. Removing the touchpad Steps 1. Pry open the touchpad cable connector latch and disconnect the touchpad cable from the touchpad cable connector on the system board. 2. Pry open the touchpad cable connector latch and disconnect the touchpad cable from the touchpad cable connector on the touchpad. - Page 82 If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the touchpad and provides a visual representation of the installation procedure. Figure 48. Installing the touchpad Steps 1.
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Page 83: I/O-Board And Usb-Board Cable
2. Install the base cover. 3. Follow the procedure in After working inside your computer. I/O-board and USB-board cable Removing the I/O-board and USB-board cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. -
Page 84: Installing The I/O-Board And Usb-Board Cable
Installing the I/O-board and USB-board cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal conductivity is achieved. -
Page 85: Palm-Rest And Keyboard Assembly
Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in Before working inside your computer. -
Page 86: Installing The Palm-Rest And Keyboard Assembly
Figure 51. Palm-rest and keyboard assembly Steps After performing the steps in Prerequisites, you are left with the palm-rest and keyboard assembly. NOTE: The palm-rest and keyboard assembly consists of the following: ● Palm rest ● Keyboard Installing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. - Page 87 Figure 52. Palm-rest and keyboard assembly Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the tasks in the Post-requisites to install the palm-rest and keyboard assembly. NOTE: The palm-rest and keyboard assembly consists of the following: ●...
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Page 88: Chapter 7: Software
● Windows 11 Pro, 64-bit ● Windows 11 Pro National Education, 64-bit ● Windows 11 Home, 64-bit Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software... -
Page 89: Chapter 8: Bios Setup
BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed. -
Page 90: System Setup Options
Depending on this computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 29. System setup options—Overview menu Overview Inspiron 14 Plus 7440 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. - Page 91 Table 29. System setup options—Overview menu (continued) Overview Microcode Version Displays the microcode version. Intel® Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used. MEMORY Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available.
- Page 92 Table 30. System setup options—Boot Configuration menu (continued) Boot Configuration Default: OFF NOTE: If Custom Mode is not enabled, any changes made with respect to the keys will not be saved. Custom Mode Key Management Allows for selection of key database. ●...
- Page 93 Table 32. System setup options—Storage menu Storage SATA/NVMe Operation SATA/NVMe Operation Configures operating mode of the integrated storage device controller. Default: RAID On. Storage device is configured to support RAID functions. When enabled, all NVMe and SATA devices will be mapped under VMD controller.
- Page 94 USB Wake Support Wake on Dell USB-C Dock Enables or disables waking up a computer from Standby, Hibernate, or Power Off, when connecting a Dell USB-C Dock. Default: ON Block Sleep Allows or blocks Sleep (S3) mode in the operating system.
- Page 95 Table 35. System setup options—Power menu (continued) Power Intel Speed Shift Technology Enables or disables Intel Speed Shift Technology support. Default: ON Table 36. System setup options—Security menu Security Intel® Platform Trust Security Intel Platform Trust Security On Select whether Intel® Platform Trust Security is visible to the operating system.
- Page 96 Enables or disables cloud Service OS recovery if the main OS fails to boot within the number of failures equal or greater than the value specified by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed.
- Page 97 Enables the computer to automatically power on for defined days or times. Default: Disabled Diagnostics OS Agent Requests Enables or disables Dell OS Agents to schedule onboard diagnostics on a subsequent boot. Default: ON Table 40. System setup options—Keyboard menu ...
- Page 98 Table 41. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior Enable Adapter warnings Enables or disables the computer to display adapter warning messages when adapters with too little power capacity are detected. Default: ON Warnings and Errors Selects an action on encountering a warning or error during boot. Default: Prompt on Warnings and Errors.
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Page 99: Updating The Bios
Updating the BIOS Updating the BIOS in Windows Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model. -
Page 100: Updating The Bios Using The Usb Drive In Windows
Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option. -
Page 101: System And Setup Password
System and setup password Table 45. System and setup password Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. -
Page 102: Clearing Cmos Settings
Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application. -
Page 103: Chapter 9: Troubleshooting
● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer. -
Page 104: Dell Supportassist Pre-Boot System Performance Check Diagnostics
Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●... -
Page 105: Lcd Power Rail Test (L-Bist)
LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings. -
Page 106: System-Diagnostic Lights
NOTE: Blinking pattern 3-3-3 on Lock LED (Caps-Lock or Num-Lock), Power button LED (without Fingerprint reader), and Diagnostic LED indicates failure to provide input during LCD panel test on the "Dell SupportAssist Pre-boot System Performance Check" diagnostics. Camera status light: Indicates whether the camera is in use. -
Page 107: Recovering The Operating System
It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. -
Page 108: Drain Residual Flea Power (Perform Hard Reset)
6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting... - Page 109 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 48. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...
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