Table of Contents
Advertisement
TROUBLESHOOTING
Check the following points before asking repair. Contact your dealer or our customer center if the problem still exists after checking them.
When this happens
Not cooled well.
No ice is made.
The Control Panel does not
respond.
Ice cannot be made at all.
It takes a long time to make
ice.
There is no ice in the ice
tray.
Projection is generated on ice.
Stored ice becomes small.
Ice sticks together.
Small ice is made.
Connected ice is made.
There is white impurity in
ice.
Ice tray frame cannot be
drawn.
Refrigerator does not cool.
Frost and/or dew occur.
Ice cream becomes soft.
62
Check Item
It takes time to cool in summer or when a lot of foods are stored.
When using for the first time, it takes time to make ice because ice
making starts after cooling fully.
It may take more than 24 hours to make ice according to the amount of
food and the way of packing it.
Is "Button Lock" selected by using the lock function on the panel for
operation?
Is Refrigerator Compartment Door open?
Isn't a water drop or dirt attached to the Control Panel?
Are you wearing gloves or applying a plaster?
Are you touching a next button?
Is the auto ice maker set to "Off"?
Is Water Supply indicator lamp turned on?
Is the water supply container pushed firmly until it is beyond the
"container set position" line?
Do you push it to the end until it snaps?
Is anything other than ice stored in the ice case?
Is the ice case filled with ice over the limit line of stored ice amount?
Do you open the door frequently or store a large amount of food at one
time? Refrigerator may not cool fully.
It may take more than 4 hours to make ice in winter.
Immediately after changing from "Off" to "Normal", it may take longer
than usual to make ice.
Does any food or package caught in the door of the Freezer or Ice
Compartments prevent the door from closing completely?
Is the compartment in "Energy Saving" mode?
It is frozen water collected in the ice tray groove.
Ice naturally becomes small or sticks together if ice is stored for a
long term.
Do you open the door frequently or store a large amount of food at one time?
The door or the drawer compartment may not have been closed completely.
Small ice may be made if only a small amount of water remains in the
water supply container.
If the frame is not set in place properly, ice cubes may stick each other.
If the ice tray is damaged, ice may not be easily separated from the ice
tray and ice stuck together may be made.
It is because the fine air bubble in water is contained in ice.
Did you use mineral water to make ice?
Is the " Normal " indicator lamp blinking?
Is " Off " indicator lamp turned on again?
Does any food or package caught in the
door prevent the door from closing
completely?
Gap
Is food squeezed in? or Is a large amount of food put in at one time?
Are Upper Freezer case and Slimline slide case installed correctly?
Food cannot be cooled enough, depending on the installation place or
surrounding situation.
Is the compartment in "Energy Saving" mode?
Refrigerator may not cool fully when the temperature setting is "Min.".
Does the temperature around the refrigerator become high due to
weather (ex: in summer)?
Temperature in the refrigerator rises little by little while its door is open.
If the door is opened/closed frequently or left open for a long time,
temperature cannot easily lower.
How to solve/repair
No trouble
Immediately after installation, it may take more than 24 hours .
No trouble
Open/close the door quickly and/or minimize the number of times of
opening and closing the door.
Allow clearance between each food in each compartment.
Cancel the lock of the Control Panel.
Pg.53
Operate after closing it.
Wipe it with a soft cloth.
Touch directly with your finger.
Touch only 1 button at a time.
Set it to "Normal" or "Quick" mode.
Pg.50, 51
Pour water into the water supply container.
Push it beyond the "Container set position" line.
Push the frame back until it snaps.
Remove it from the Ice Case.
Level the ice.
Pg.51
Minimize the number of times of opening and closing the door until it
cools fully. Allow clearance as much as possible between each stored
food.
No trouble
No trouble
Check that there is not any gap between the door gasket and its contact
surface when the door is closed.
Exit the "Energy Saving" mode.
Pg.53
It does not indicate any trouble.
Dispose of old ice cubes, and try to make ice again.
As a result, temperature in the refrigerator rises and stored ice becomes
small or sticks together.
No trouble
Add water until water level reaches to the "Container-full line" of the
water supply container.
Pg.50
Pg.59
Set the frame to the right place.
If same trouble occurs many times, consult your dealer and replace the
ice tray.
This is not malfunction.
Mineral contained in water may freeze and become white impurity in ice.
It may remain after thawing in water, but it is harmless.
The ice tray cannot be drawn when the auto ice maker is operating. Set it
to "Off". When the "Off" indicator lamp is blinking, wait for 1 minute until
"Off" is lit, and then draw the ice tray.
Pg.59
Check that there is no gap between the door gasket and its contact
surface when the door is closed.
Follow the rules on the height of food that can be stored.
Pg.44, 48, 52
Allow clearance between each food in each compartment.
Install them correctly.
Pg.61
Check to see if the refrigerator is installed properly.
Exit the "Energy Saving" mode.
Pg.53
Switch the temperature setting of the compartment where it does not
fully cool to "Mid." or "Max.".
Pg.45, 49
Switch the temperature setting of the compartment where it does not
fully cool to "Max.".
Pg.45, 49, 52
Reduce the number of times of opening and closing the door, or open/
close the door quickly.
Pg.50, 51
Pg.50
Pg.42
Advertisement
Chapters
Table of Contents
