Related Manuals for HP 250R G9
Summary of Contents for HP 250R G9
- Page 1 Maintenance and Service Guide HP 250R 15.6 inch G9 Notebook PC SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
- Page 2 HP to be bound by the terms of the HP End Not all features are available in all Inc. under license. Intel, Core, Iris, and User License Agreement (EULA).
- Page 3 Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter provided by HP comply with the user-accessible surface temperature limits defined by applicable safety standards.
-
Page 4: Table Of Contents
Preventing electrostatic damage to equipment............................24 Personal grounding methods and equipment............................24 Grounding the work area......................................25 Recommended materials and equipment..............................25 Cleaning your computer........................................26 Enabling HP Easy Clean (select products only) ............................26 Removing dirt and debris from your computer............................26... - Page 5 7 Backing up, restoring, and recovering....................................64 Backing up information and creating recovery media...........................64 Using Windows tools for backing up.................................64 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......64 Restoring and recovering your system..................................64 Creating a system restore ......................................65 Restoring and recovery methods ..................................65...
- Page 6 Accessing HP PC Hardware Diagnostics Windows..........................67 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........67 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....68 Downloading HP PC Hardware Diagnostics Windows........................68 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........68 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........68...
-
Page 7: Product Description
1 TB 512 GB 256 GB PCIe, NVMe, M.2 2230 solid-state drive 128 GB Audio and video Dual speakers Far Field Cortana HP TrueVision HD Camera: indicator LED, USB 2.0, HD, f2.0 720p by 30 frames per second Product description... - Page 8 Support for Modern Trackpad Gestures Taps enabled as default Power requirements Battery 3 cell, 41 Whr, polymer, HP Long Life HP Fast Charge Technology Smart AC adapters 65 W, EM barrel, nPFC, 4.5 mm 65 W, USB-C®, nPFC, straight, 1.8 m (6 ft)
- Page 9 Windows 11 Pro Education Windows 11 Home - HP recommends Windows 11 Pro for Business Windows 11 Home Single Language - HP recommends Windows 11 Pro for Business Windows 11 Pro (Windows 11 Enterprise or Windows 10 Enterprise available with a Volume Licensing...
-
Page 10: Getting To Know Your Computer
Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right side Identify the components on the right side of the computer. Table 2-1 Right-side components and their descriptions Component Description Memory card reader... -
Page 11: Left Side
Table 2-1 Right-side components and their descriptions (continued) Component Description AC adapter and battery light ● White: The AC adapter is connected and the battery is fully charged. Blinking amber: The AC adapter is disconnected and ● the battery has reached a low battery level. ●... -
Page 12: Display
For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 13: Display Components
For wireless regulatory notices, see the section of the that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Display components... -
Page 14: Keyboard Area
Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components. -
Page 15: Lights
Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left touchpad button Functions like the left button on an external mouse. Right touchpad button Functions like the right button on an external mouse. -
Page 16: Buttons, Speakers, And Fingerprint Reader
Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light On: Computer sound is off. ● Off: Computer sound is on. ● Buttons, speakers, and fingerprint reader Identify the computer buttons, speakers, and fingerprint reader. -
Page 17: Special Keys
Table 2-6 Buttons, speakers, and fingerprint reader and their descriptions Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. When the computer is on, press the button briefly to ● initiate Sleep. -
Page 18: Bottom
Table 2-7 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. -
Page 19: Labels
Table 2-8 Bottom components and their descriptions Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information that you might need when you troubleshoot system problems or travel internationally with the computer. - Page 20 Table 2-9 Service label components Component Serial number Product ID HP product name and model number Table 2-10 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-11 Service label components Component HP product name...
- Page 21 ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Labels...
-
Page 22: Illustrated Parts Catalog
To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. - Page 23 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Displays are available as spare parts only at the subcomponent level. For display assembly spare part information, see Display assembly subcomponents on page Keyboard/top cover For a detailed list of country codes, see...
-
Page 24: Display Assembly Subcomponents
Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (10) Audio board L52028-001 NOTE: The audio board cable is available using spare part number L52035-001. (11) Heat sink (includes replacement thermal material) N08727-001 (12) L52034-001 (13) Battery (3 cell, 41 Whr) - Page 25 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel L52014-001 Hinge cover (includes display bezel adhesive and display rear cover adhesive) M31089-001 Camera module (includes display panel adhesive kit) N08604-001 Display panel (includes display panel adhesive kit) FHD, UWVA, 300 nits P01197-001 FHD, SVA, 250 nits...
-
Page 26: Cables
Table 3-2 Display component descriptions and part numbers (continued) Item Component Spare part number Display back cover (includes antenna cables, display bezel adhesive and display panel M31083-001 adhesive tape kit) NOTE: The display back cover sponge is available as spare part number N19007-001. Adhesive tape kit (includes display panel adhesive and display bezel adhesive;... - Page 27 Table 3-4 Miscellaneous part descriptions and part numbers Component Spare part number 65 W HP Smart AC adapter (non-PFC, 4.5 mm, EM) N31180-001 45 W HP Smart AC adapter (non-PFC, RC, 4.5 mm, nonslim) 741727-001 Screw Kit P00637-001 HDMI-to-VGA adapter 701943-001...
-
Page 28: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during... -
Page 29: Electrostatic Discharge Information
● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed. -
Page 30: Preventing Electrostatic Damage To Equipment
Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing dual in-line packages (DIPs) from plastic 400 V... -
Page 31: Grounding The Work Area
Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●... -
Page 32: Cleaning Your Computer
Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces. -
Page 33: Cleaning Your Computer With A Disinfectant
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. -
Page 34: Caring For Wood Veneer (Select Products Only)
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. -
Page 35: Accessing Support Information
When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration... - Page 36 Support information locations (continued) Service consideration Path to access information Repair professionals To locate repair professionals: Go to www.hp.com. Place the cursor over Support resources to display more options. Select Authorized service providers. Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags.
-
Page 37: Removal And Replacement Procedures For Authorized Service Provider Parts
NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 50 screws when you service the parts described in this chapter. -
Page 38: Battery
Remove the bottom cover: Remove the two rubber feet (1). Remove the four Phillips M2.5 × 8.0 screws (2) from under the feet and the two Phillips M2.0 × 4.0 screws (3) along the bottom edge of the bottom cover. Use a plastic tool (1) to release the bottom cover (2) from the computer. - Page 39 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
-
Page 40: Wlan Module
Rotate the top of the battery upward (2), and then remove it from the computer (3). To replace the battery, reverse the removal procedures. WLAN module To remove the WLAN module, use this procedure and illustration. Table 5-3 WLAN module descriptions and part numbers Description Spare part number Intel AX201 Wi-Fi 6 +Bluetooth 5.2 non-vPro... - Page 41 Carefully disconnect the two antenna cables (1) from the module. Remove the Phillips M2.0 × 2.5 screw (2), and then remove the WLAN module (3). NOTE: Models have either one or two WLAN antennas. On models with two antennas, the #1 white WLAN antenna cable connects to the WLAN module #1 Main terminal.
-
Page 42: Solid-State Drive
Solid-state drive To remove an M.2 2280 solid-state drive or install an M.2 2230 solid-state drive, use these procedures and illustrations. Table 5-4 Solid-state drive descriptions and part numbers Description Spare part number 1 TB, M.2 2280 N45474-005 512 GB, M.2 2280 N45476-005 256 GB, M.2 2280 N45477-005... -
Page 43: Memory Modules
Install the adapter bracket (1) next to the solid-state drive socket, and then install the Phillips screw (2) to secure the bracket. Insert the drive (1) into the socket, and then install the Phillips screw (2) to secure the drive. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. - Page 44 Remove the battery (see Battery on page 32). If you are replacing a memory module, remove the existing memory module: ■ Spread the two retention clips (1) outward until the memory module tilts up at a 45° angle, and then remove the module (2).
-
Page 45: Solid-State Drive Board
Press down on the module (3) until the side retention clips snap into place. Solid-state drive board To remove the solid-state drive board, use this procedure and illustration. Table 5-6 Solid-state drive board descriptions and part numbers Description Spare part number Solid-state drive board L52026-001 Solid-state drive board cable... - Page 46 Remove the board (3) from the computer. To remove the board from the bracket, disconnect the cable (1) from the ZIF connector on the solid-state drive board. Remove the two Phillips M2.0 × 2.8 screws (2) that secure the board to the bracket. Remove the board (3) from the bracket.
-
Page 47: Card Reader Board
Card reader board To remove the card reader board, use this procedure and illustration. Table 5-7 Card reader board descriptions and part numbers Description Spare part number Card reader board L52030-001 Card reader board cable L52027-001 Before removing the card reader board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 31). -
Page 48: Audio Board
Before removing the USB board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 31). Remove the bottom cover (see Bottom cover on page 31). Remove the battery (see Battery on page 32). Remove the USB board: Disconnect the cable (1) from the ZIF connector on the USB board. -
Page 49: Touchpad Button Board
Remove the audio board: Disconnect the cable (1) from the ZIF connector on the audio board. Remove the Phillips M2.0 × 2.8 screw (2) that secures the board to the computer. Remove the board (3) from the computer. To install the audio board, reverse this procedure. Touchpad button board To remove the touchpad, use this procedure and illustration. -
Page 50: Fingerprint Reader
Remove the board (3) from the computer. To install the touchpad button board, reverse this procedure. Fingerprint reader To remove the fingerprint reader, use this procedure and illustration. Table 5-11 Fingerprint reader descriptions and part numbers Description Spare part number Fingerprint reader N08602-001 Fingerprint reader cable... -
Page 51: Fan
Remove the fingerprint reader (4) from the computer. To install the fingerprint reader, reverse this procedure. To remove the fan, use this procedure and illustration. Table 5-12 Fan description and part number Description Spare part number L52034-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 31). -
Page 52: Heat Sink
Remove the fan (5) from the computer. To install the fan, reverse this procedure. Heat sink To remove the heat sink, use these procedures and illustrations. Table 5-13 Heat sink description and part number Description Spare part number Heat sink N08727-001 NOTE: You can remove the heat sink and the system board at the same time. - Page 53 Remove the heat sink (2). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Thermal paste is used on the integrated system board processor (1) and the heat sink (2).
-
Page 54: System Board
System board To remove the system board, use these procedures and illustrations. Table 5-14 System board descriptions and part numbers Description Spare part number System board (includes processor): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 11 operating system Intel Core i5-1345U processor N95805-xx1... - Page 55 ● Touchpad button board cable (ZIF) (7) ● Speaker cable (8) ● Display cable (ZIF) (9) ● Audio board cable (ZIF) (10) ● WLAN antennas from the WLAN module (11) NOTE: Hard drive not available in this model. Remove the three Phillips M2.0 × 2.8 screws (1) that secure the system board to the computer. Lift the system board (2) out of the computer.
-
Page 56: Display Assembly
To install the system board, reverse this procedure. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is available as spare parts at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display panel, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page... - Page 57 Separate the display (3) from the computer. To remove the hinge cover, use a plastic tool to lift and disengage the inside of both sides of the cover (1), and then remove the cover (2) from the display. Hinge covers are available as spare part number M31089-001. To remove the display bezel: Release the top edge of the display bezel (1) from the display assembly.
- Page 58 Release the bottom edge of the display bezel (3) from the display assembly. Remove the display bezel (4) from the display assembly. The bezel is available as spare part number L52014-001. NOTE: To avoid damaging the panel, do not use a tool to release the inside of the bezel. you can use a tool only when you insert it from the outside of the top, left, and right sides of the bezel.
- Page 59 Use a tool to detach the camera module (3) from the display back cover. The module is attached with double-sided adhesive. The camera module is available as spare part number N08604-001. To remove the display panel: The display panel is secured to the display enclosure with tape that is installed under the left and right sides of the panel.
- Page 60 Release the adhesive support strip (1) that secures the display panel cable connector to the display panel. Lift the locking latch (2), and then disconnect the display panel cable (3) from the display panel. Remove the display panel (4). Chapter 5 Removal and replacement procedures for authorized service provider parts...
- Page 61 ■ When installing a new panel, be sure to install the stretchable tape along the left and right sides of the inside of the display enclosure. Stretchable tape is included in the Adhesive Kit as spare part number N08599-001. To remove the hinges from the display enclosure: Remove the Phillips M2.0 ×...
- Page 62 Lift the tape (1) from on top of the connector on the camera module, and then disconnect the cable (2) from the module. Peel the cable (3) off the inside of the display back cover. The cable is secured with adhesive. Remove the display panel cable (4). Display panel cable is available as spare part number M29200-001.
-
Page 63: Power Connector Cable
To reassemble and replace the display assembly, reverse this procedure. Power connector cable To remove the power connector cable, use this procedure and illustration. Table 5-15 Power connector cable description and part number Description Spare part number Power connector cable L51995-001 Before removing the power connector cable, follow these steps: Prepare the computer for disassembly (see... -
Page 64: Speakers
Remove the power connector cable (3) from the computer. To install the power connector cable, reverse this procedure. Speakers To remove the speakers, use this procedure and illustration. Table 5-16 Speaker description and part number Description Spare part number Speaker Kit P01200-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (see... -
Page 65: Keyboard With Top Cover
Remove the speakers (2) from the computer. To install the speakers, reverse this procedure. Keyboard with top cover The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top covers with keyboards. The second table provides the country codes. - Page 66 Table 5-18 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Hungary -211 Saudi Arabia -171 Chapter 5 Removal and replacement procedures for authorized service provider parts...
-
Page 67: Using Setup Utility (Bios)
Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the SoftPaqs . Some download packages contain a file HP website are packaged in compressed files called named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 68: Preparing For A Bios Update
AC adapter provided with the computer (select products only), a replacement AC adapter provided by HP, or an AC adapter with the power rating specified on the product label. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. - Page 69 Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. filename .exe).
-
Page 70: Backing Up, Restoring, And Recovering
Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster. -
Page 71: Creating A System Restore
Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool. -
Page 72: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media. -
Page 73: Using Hp Pc Hardware Diagnostics
After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar. -
Page 74: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)
To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps. -
Page 75: Installing Hp Pc Hardware Diagnostics Windows
HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. -
Page 76: Only)
Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image. -
Page 77: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version
Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive. -
Page 78: Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings
Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics. -
Page 79: Specifications
Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric... -
Page 80: Solid-State Drive Specifications
Table 9-2 Display specifications Metric U.S. Active diagonal size 39.6 cm 15.6 in Resolution 1368 × 766 (HD) 1920 × 1080 (FHD) Surface treatment Antiglare Brightness 250 nits 300 nits Viewing angle SVA (FHD, HD panels) UWVA (FHD panels) Backlight WLED Display panel interface Solid-state drive specifications... - Page 81 *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications can differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Solid-state drive specifications...
-
Page 82: Statement Of Memory Volatility
No applications, features, or functionality were added to or installed on the system. Following system shutdown and removal of all power sources from an HP business computer system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and also remains in nonvolatile memory. - Page 83 If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu. Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the selection to return to the prior menu. If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu.
-
Page 84: Nonvolatile Memory Usage
System boot ROM (BIOS) Non-volatile memory, 128 Mbit Download the latest BIOS (16 MB) socketed, removable for your model from the HP website and follow the instructions to flash the BIOS that are on the website RTC (CMOS) RAM Volatile memory, 256 bytes... -
Page 85: Questions And Answers
HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS. -
Page 86: Using Hp Sure Start (Select Products Only)
Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. -
Page 87: Power Cord Set Requirements
Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 88 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO...
- Page 89 For 127 V AC, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V AC), with UL and CSA or C-UL marks. For 240 V AC, the flexible cord must be Type H05VV-F three-conductor, 0.75 mm²...
-
Page 90: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Chapter 12 Recycling... -
Page 91: Index
19 illustrated 19 camera spare part number 19 spare part number 19 identifying 7 display components 6, 7 HP PC Hardware Diagnostics UEFI illustrated 19 display panel downloading 70 spare part number 19 illustrated 19 failure ID code 69... - Page 92 6 recovery 65 power requirements, product media card reader, product HP Sure Recover 66 description 2 description 2 HP Sure Start 76, 80 primary storage memory product description 1 nonvolatile 76 processor volatile 76 product description 1...
- Page 93 13 hard drive 73 Remote HP PC Hardware solid-state drive 74 Windows Diagnostics UEFI settings static electricity 22, 23 backup 64 customizing 72 support information 29 recovery media 64 using 71 system board system restore point 64...