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Trademark
Shenzhen OBDSTAR Technology Co., Ltd. (hereinafter referred to as "OBDSTAR") has
registered trademarks in China and overseas countries. OBDSTAR® is a registered
trademark of the Company. In addition, OBDSTAR insists on independent research and
development and innovation, has obtained FCC ID, UKCA and CE certifications, and is a
national high-tech company with independent intellectual property rights. Other products
and company names mentioned in this product are trademarks respectively owned by other
companies.
Copyright Information
Without the written consent of the Company,
no company or individual shall copy or back
up this manual in any form (electronic, mechanical, photocopying, recording or other forms).
Disclaimer
All information, specifications and illustrations in this manual are current as of publication
date. OBDSTAR reserves the right to change it without prior notice. The contents of the
manual have been carefully reviewed, but it is still difficult to guarantee the completeness
and accuracy of the contents (including but not limited to product specifications, functions
and illustrations).
The Company shall not be liable for any direct, indirect, special, incidental damages or any
indirect economic damages (including but not limited to loss of profits).
NOTE: Before operating and maintaining the device, please read this manual carefully,
especially the safety precautions.
Support
Website: http://www.obdstar.com
Service Hotline: +86-755-86707161
E-mail: service@obdstar.com
For users in other countries or regions other than China, please contact your local dealer for
technical support.
Safety Information
For the safety of yourself and other people, and to avoid damage to the device and the
vehicle, all personnel operating the device must read and follow the safety precautions
mentioned in this manual.
Due to the variety of procedures, tools, components and techniques used in vehicle
maintenance, the different ways of operation by staff, and the wide variety of diagnostic
applications and products tested by the device, this manual cannot predict every situation
and give safety advice. It is the automotive service technician's responsibility to fully
understand the system being tested and to use appropriate repair methods and testing
procedures. When testing, you must use appropriate operating methods, so as not to place
yourself and others in the work area at risk, or damage the device being used or the vehicle
being tested.
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Summary of Contents for Obdstar MT502

  • Page 1 All information, specifications and illustrations in this manual are current as of publication date. OBDSTAR reserves the right to change it without prior notice. The contents of the manual have been carefully reviewed, but it is still difficult to guarantee the completeness and accuracy of the contents (including but not limited to product specifications, functions and illustrations).
  • Page 2 Before using the device, please refer to and follow the safety information and applicable test procedures provided by the vehicle or device manufacturer. Please read, understand and obey all the safety information and tips in the manual, and use the device according to the instructions in this manual.
  • Page 3 engine is running.  When disassembling and installing the programmable read-only memory (PROM), the operator should wear a grounding metal strap, wrap one end of it around the wrist, and clamp the other end on the vehicle body to avoid ECU circuit failure caused by static electricity.
  • Page 4: Table Of Contents

    Table of Contents 1 Manual Overview .............................. 1 1.1 Manual Basics ............................1 1.1.1 Bold and Square Brackets .....................1 1.1.2 Jargon ............................1 1.1.3 Tips and Notes ..........................1 2 Product Profile ..............................1 2.1 Intelligent Diagnostic Scanner ......................2 2.1.1 Interfaces and Functions .......................2 2.1.2 Power Supply ..........................
  • Page 5 8.4 Team Viewer ............................27 8.5 Feeding Exceptions Back .........................28 8.6 OBDSTAR APP .............................29 9 Settings ................................29 9.1 VCI Info ..............................30 9.2 Language .............................. 30 9.3 Unit ................................31 9.4 Workshop ............................. 31 9.5 Network Test ............................32 9.6 Clear Cache ............................33 9.7 System Settings ..........................
  • Page 6 10.12 Setting the Date & Time ......................42 10.13 Restoring Factory Settings ......................43 10.14 Storage ............................. 43 11 Scanner Care ..............................43 12 Usage of the Battery and the Charger ....................44 13 Order Notification ............................44 14 Customer Service Center ...........................44 15 Warranty ................................45...
  • Page 7: Manual Overview

    2 Product Profile This product is a new Android-based vehicle trouble diagnostic device developed for Internet applications. With OBDSTAR's advanced diagnosis technology in its blood, it has the advantage of wide vehicle coverage, diverse functions and accurate test data. Communicating through the OBD connector, the smart mobile terminal realized fault...
  • Page 8: Intelligent Diagnostic Scanner

    diagnosis for all vehicle models and systems. In addition, taking advantage of mobile Internet applications, this device shares the resources, support, etc. of all our products. 2.1 Intelligent Diagnostic Scanner 2.1.1 Interfaces and Functions Fig. 2.1.1-1 Front View of the Device 1 - 5”...
  • Page 9: Power Supply

    Fig. 2.1.1-2 Rear View of the Device 1 - Speaker 2.1.2 Power Supply The smart diagnostic scanner can be powered by: internal rechargeable battery AC/DC power supply vehicle power The intelligent diagnostic scan tool can be powered by the internal rechargeable battery. When the battery is fully charged, it can support 4.5-hour-long on-screen data viewing.
  • Page 10: Accessories

    2.1.4 Accessories Accessories vary with product configuration. Some features require specific accessories. Please contact our customer service department or an authorized dealer for details or to place an order. 2.1.5 Specifications Operating System Android 5.1.1 RK3128 Quad-Core, ARM Cortex A7@1.2Ghz Battery 2600 mA, lithium-ion battery Expansion Memory Card...
  • Page 11: How To Use This Device

    3 How to Use This Device Before using this device, please ensure that the built-in battery is fully charged or connected to a DC power supply (see the power supply paragraphs for details). 3.1 Powering On Press the Lock/Power button on the top right of the device for three seconds to power it on. After the startup animation and welcome interface are displayed, the Disclaimer window will automatically pop up.
  • Page 12: Dp Menu

    3.2 DP Menu Fig. 3.1-2 DP Apps Menu 1 - Application menu 2 - Screen locator 3 - Navigation buttons 4 - Bluetooth, WLAN, Battery and System Time Tip: In order to protect system information security and reduce power consumption, the screen will be locked and the system enters hibernation when the device is not used for a long time.
  • Page 13 MOTO DIAG It is used to diagnose motorcycles. It is used for checking personal account Personal Center information, token information, etc. Marine DIAG It is used for marine diagnosis. ODO METER It is used for recalibrating odometer. Upgrade It is used for diagnostic software update. This function is to read ECU data from the ECU Flasher original ECU, and to write the read data...
  • Page 14: Screen Locator And Buttons

    It is used to check recorded data, diagnose Data Management report and other data, and uninstall models. It is used to check product manual and FAQs, as well as to upload logs, to give Support feedbacks on exceptions and to perform remote assist.
  • Page 15: Powering Off

    Volume & Brightness The brightness & volume adjusting window will pop up upon tapping on it. Tap it to return to the menu page of DP apps. It is used to open the setting management interface and check VCI information. 3.4 Powering Off All vehicle communications must be terminated before switching off the smart diagnostic device.
  • Page 16: Connecting To The Vehicle

    4.1.1 Connecting to the Vehicle Based on the different configuration of the vehicle, the methods for connecting the intelligent diagnostic tool and the vehicle diagnostic socket are divided into the following two types: Vehicles compatible with the OBD II management system communicate and are powered with 12V through a standard SAE J1962 diagnostic socket.
  • Page 17: Diagnostic Procedure

    e. The vehicle is not equipped with the selected system. 4.2 Diagnostic Procedure Connect the diagnostic scanner to the vehicle via the test main cable -> Register (see Personal Center section for details) -> Log in (see Personal Center section for details) -> Download/Upgrade diagnostic software –...
  • Page 18 If you are a new user, select the [Register] button in the lower right corner and proceed to the user registration interface.
  • Page 19: User Login

    Fill in the information in each field. After that, you will be prompted with “Registered successfully!” Tap [Login now!]. 5.2 User Login If you have already registered as a member, fill in your account number and password, then tap [Login]. See the picture below:...
  • Page 20: My Info

    If you forget your password, you can select [Forgot password], then fill in the necessary information in the Password Recover popup window, and you will be able to log in with your new password. 5.3 My Info If you have already registered, your personal information will be displayed in the My Info interface where you can modify your information and password.
  • Page 21 You can check dealer contact info by tapping on the [Show Info] in the Dealer Code column By tapping [Edit] in the lower part of the My Info page, you can edit your personal information.
  • Page 22: Recharge Credit

    You can tap on [Change Password] to change passcode. 5.4 Recharge CREDIT The Recharge CREDIT tab displays contact information through which you can contact the Company for recharge.
  • Page 23: Authorization Center

    5.5 Authorization Center The portal to manually subscribe to the annual service has been cancelled. You can contact your dealer for details.
  • Page 24: Order History

    5.6 Order History Select [Order history] to view your order records. 6 Upgrade Users can download the basic data required for diagnosis, vehicle diagnostic software, data package, etc. in this function module. NOTE: Software shown in the illustrations here is for reference only.
  • Page 25 Procedure: Please log in (please refer to the user registration/login process in the Personal Center section for details) before using Upgrade. After opening the upgrade main page, you can see all upgradable software. There will be an orange check box in front of the selected software;...
  • Page 26: Data Management

    If you tap the upgrade button in the lower right corner again during the progress of the upgrade, the lower part of the screen will prompt “Downloading. Please try again after download finished.” And the upgraded software will display a green dot indicating completed downloads.
  • Page 27: My Data

    7.1 My Data The user can view, copy, paste, delete, and rename data files (such as backed up ECU flash files and USB disk files) through this function. 7.2 DataStream Playback The user can check the data stream recorded during diagnosis, including those recorded actively by the user and those triggered by data streams.
  • Page 28: Uninstall Models

    each date is the number of videos for that day. Each video has a time stamp and file path (including a model name), the user can enter the name in the search box in the upper right corner for quick search. If you want to delete items, you can firstly tap the delete icon in the upper right corner, secondly check the desired item and tap the delete icon again, and finally tap...
  • Page 29: Diagnose Report

    7.4 Diagnose Report a) Tap the icon of Diagnose Report in the main page of the Data Management. b) The data is sorted according to the generation time of the diagnostic report by default, and the user can choose to sort by VIN. c) The search box in the upper right corner can help with quick searches by date or time.
  • Page 30: Picture Viewer

    7.5 Picture Viewer 1 ) Tap the [Picture Viewer] in the main page of the Data Management. (The following picture is an effect image of the main page of the Picture Viewer). 2)This page contains the screenshots took by the user. 7.6 File Management Users can manage U disk files, backed-up ECU flash files and other files through this function.
  • Page 31: Support

    8 Support The sub-modules of this function module are Manual, FAQ, Log Upload, Team Viewer, Abnormal Feedback, and OBDSTAR APP. 8.1 Manual For the first time use, the user can see the download prompt after tapping [Manual] on the Support main page. Download to view the content.
  • Page 32: Faq

    8.2 FAQ After selecting [FAQ] on the Support main page, you can see the content of FAQ. 8.3 Log Upload After selecting the [Log Upload] on the Support main page, the user can see the screen shown in the figure below. Tap [Upload] to upload your log.
  • Page 33: Team Viewer

    8.4 Team Viewer For the first time use, the user can see Policy and Agreement page after tapping on [TeamViewer] on Support page. After you fully read the EULA, the DPA and the Privacy Policy, tap the [Agree and Continue] button, then follow the instructions and you will eventually see a screen showing your ID.
  • Page 34: Feeding Exceptions Back

    and the remote assistance can get started after you agree. 8.5 Feeding Exceptions Back After you select [Abnormal Feedback] on the Support main page, you can see the page as shown below. This feedback record is divided into two categories, "Feedback" and "Pending". "Feedback"...
  • Page 35: Obdstar App

    8.6 OBDSTAR APP After you select [OBDSTAR APP], a QR code will pop up. Scan the QR with your cellphone, then you can download OBDSTAR app to enjoy OBDSTAR’s service on your mobile. 9 Settings This function module contains VCI Info, Language, Unit, Workshop, Network Test, Clear...
  • Page 36: Vci Info

    1) VCI information contains serial number (SN), firmware version, hardware version, software version and device QR code. 2) This QR code can be used when binding this device with OBDSTAR APP. Note: This QR code can only be displayed when the device is connected to the Internet.
  • Page 37: Unit

    9.3 Unit After tapping on [Unit] on the Settings page, the user can see the page as illustrated below. You can select the [Metric] or [English] unit on this page, and the units displayed in all functions will follow your selection. 9.4 Workshop After tapping [Workshop] on the Settings menu, you can set the information of your...
  • Page 38: Network Test

    garage. 9.5 Network Test Select [Network Test] on the Settings page, and confirm the prompt info to start the test. The content to be detected includes network connection status, DNS resolution status, server 1 status, and server 2 status. If the item being tested is normal, a green bar with a check mark in the middle will be displayed.
  • Page 39: Clear Cache

    9.6 Clear Cache Tapping on [Clear Cache] on the Settings main menu, the user can see the screen as shown in the following picture. If the device is frozen due to insufficient space, you can try tapping [Clear Cache] to solve the problem. 9.7 System Settings After tapping [System Settings] on Settings main page, you can set your system.
  • Page 40: Dc Calibrate

    9.8 DC Calibrate 9.9 About After tapping [About] on the Settings main page, you can see the ECU information and Disclaimer.
  • Page 41: Other Apps

    10 Other Apps 10.1 WLAN You can connect to WLAN (Wireless Local Area Network) to surf the Internet and download software. 10.1.1 Setting WLAN On the desktop, select [Settings] > [Wi-Fi]. Tap the toggle switch. If the switch turns green blue, it indicates that Wi-Fi is activated. 10.1.2 Connecting to WLAN The system will automatically detect and show available networks.
  • Page 42: Opening The Browser

    10.2.1 Opening the Browser Select the browser icon on the desktop. This product is configured with Microsoft Edge. If you are using the application for the first time, before visiting the browser homepage, you need to choose whether to log in and whether to set a default homepage. 10.2.2 Browsing a Webpage After opening the browser, tap the address input field (see below), enter the web address you would like to visit.
  • Page 43: Customizing Browser Settings

    10.2.6 Customizing Browser Settings , choose [Settings], you can check or change your browser settings, Open the bowser, tap which contains General, Privacy & security, Accessibility, Advanced, Bandwidth management, Labs. 10.3 Calculator You can use the calculator to perform addition, subtraction, multiplication, and division algorithms as well as sin, cos, tan, In, and log functional operations.
  • Page 44: Timer

    Tap the arrow button after the time to be deleted to expand the hidden information, then tap to delete. Tip: After deleting a set time, you can undo the deletion by tapping the [Undo] button on the right in the pop-up box. 10.5.2 Timer Select TIMER in the main menu of the Clock.
  • Page 45: File Explorer

    volume and so on. 10.6 ES File Explorer With this application, you can manage the on-device files and send files to a computer via a U drive. 10.6.1 How to Transfer Files Using a USB Flash Drive Insert the USB flash drive into the USB port of the scanner. Expand the hidden menu at the bottom of the desktop, and select [ES File Explorer] to open it.
  • Page 46: Ota (Over-The-Air Technology)

    Return to the Homepage tab, and select [usb_storage] (external storage), then all folders in your USB drive will be displayed (See an example below). [Paste] the copied folder (or file) to the desired location. After everything is done, just pull out the USB flash drive. 10.7 OTA (Over-the-Air Technology) If a new system version is available, your Android system can be updated via the Internet.
  • Page 47: Display

    Select the Settings icon on the desktop. Alternatively, slide your finger down to expand the notification shade, then tap the gear icon to open system settings interface. Scroll the settings menu to the bottom, tap [System updates], then tap [Check for Update], the system will automatically check for version updates.
  • Page 48: Viewing The Running Applications

     Tap the desired application to view its information.  and select [Sort by size] from the pull-down menu, the applications will be displayed in size order automatically.  and select [Reset app preferences] from the pull-down menu, a confirmation dialog box will appear on the screen, tap [Reset apps] to proceed or tap [Cancel] to abort the operation.
  • Page 49: Restoring Factory Settings

    Switching off the “Automatic date & time”, then set date and time respectively. Remember to tap [OK] to save your settings. Switching off the "Automatic time zone", then set your time zone. Select or deselect "Use 24-hour format" to switch between 12-hour format and 24-hour format.
  • Page 50: Usage Of The Battery And The Charger

    If you encounter any problem during the operation, please call our service hotline: +86-755-86707161. When the device needs repair, please send it, together with the purchase invoice and problem descriptions, to OBDSTAR Technology Co., Ltd.. If the device is covered under...
  • Page 51: Warranty

    (with a new product or modified part) at no charge to you, depending on the circumstances. OBDSTAR shall not be liable for incidental or consequential damage caused by misuse, improper operation or improper installation of the device. Because some countries or states do not allow limitations on the duration of implied warranties, the above limitations may not apply to you.

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