Troubleshooting - Bosch KGN49XW30U Information For Use

Troubleshooting

14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord or the appliance power cable of this appliance is damaged,
▶
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
Side panels of the ap-
pliance are warm.
A warning signal
sounds and
"alarm off" flashes.
The door alarm is
switched on.
A warning tone
sounds, the temperat-
ure display (freezer
compartment) flashes
and "alarm off" lights
up.
The temperature
alarm is switched on.
Cause and troubleshooting
Showroom mode is switched on.
Press and hold alarm off for 9–11 seconds until an
1.
audible signal sounds.
After a short time, check whether your appliance is
2.
cooling.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Not a fault. The side panels contain pipes which heat
up during the cooling process. Units touching the ap-
pliance will not be damaged by the heat.
No action required.
The appliance door is open.
Close the appliance door.
▶
Different causes are possible.
Press alarm off.
▶
a The alarm is switched off.
External ventilation openings are covered up.
Remove any obstructions from in front of the ex-
▶
ternal ventilation openings.
Larger quantities of fresh food have been put in.
Troubleshooting en
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