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Sony INZONE H7 Reference Manual
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Sony INZONE H7 Reference Manual

Sony INZONE H7 Reference Manual

Wireless noise canceling gaming headset
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5-038-201-13(1)
Wireless Noise Canceling Gaming Headset
(YY2959)
Casque de jeu sans fil à réduction de bruit
(YY2959)
Wireless Gaming Headset (YY2960)
Casque de jeu sans fil (YY2960)
Reference Guide
Guide de référence
Guía de referencia
https://rd1.sony.net/help/mdr/295960/h_zz/
©2022 Sony Corporation
Printed in Vietnam
Imprimé au Vietnam
https://www.sony.net/
INZONE H9 / INZONE H7
Model, Modèle, Modelo: YY2959 / YY2960

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Summary of Contents for Sony INZONE H7

  • Page 1 Wireless Gaming Headset (YY2960) Casque de jeu sans fil (YY2960) Reference Guide Guide de référence Guía de referencia https://rd1.sony.net/help/mdr/295960/h_zz/ ©2022 Sony Corporation Printed in Vietnam Imprimé au Vietnam https://www.sony.net/ INZONE H9 / INZONE H7 Model, Modèle, Modelo: YY2959 / YY2960...
  • Page 4 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Model: YY2959/YY2960 Let’s start to use Connecting the USB transceiver properly Set the slide switch of the USB transceiver correctly according to the connected device, and then insert the USB transceiver into the USB port.
  • Page 5 To use all functions and improved performances Update the headset software and computer software “INZONE Hub” to the latest version. For details on “INZONE Hub”, refer to the following URL. https://www.sony.net/inzonehub-support To prevent burning or malfunction due to getting wet The headset is not waterproof.
  • Page 6 Turning off the headset Using by connecting to a game console Connecting the headset to a computer or PlayStation®5 What you can do while connected to a game console What you can do with PlayStation®5 Using by connecting to a Bluetooth device How to make a wireless connection to Bluetooth devices Android smartphone Pairing and connecting with an Android smartphone...
  • Page 7 Using “INZONE Hub” What you can do with “INZONE Hub” Installing “INZONE Hub” How to keep the software up-to-date (for comfortable use of the headset) Using the Ambient Sound Control function (INZONE H9 only) Noise canceling function (INZONE H9 only) What is noise canceling? (INZONE H9 only) Using the noise canceling function (INZONE H9 only) Listening to ambient sound (INZONE H9 only)
  • Page 8 The way the audio sounds changes when the noise canceling function is on. (INZONE H9 only) Connection Pairing cannot be done. Unable to make a Bluetooth connection. The headset does not operate properly. Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings Specifications Specifications 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 9 You can enjoy a voice chat and hands-free call while playing a game by connecting to a computer or PS5 via wireless 2.4 GHz connection with the USB transceiver and connecting to a smartphone at the same time via BLUETOOTH® connection. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 10 Numbers in ( ) indicate the item amount. INZONE H9: Wireless Noise Canceling Gaming Headset (1) INZONE H7: Wireless Gaming Headset (1) INZONE H9/INZONE H7: USB Type-C® cable (USB-A to USB-C®) (approx. 150 cm (59.06 in.)) (1) USB transceiver (YY2965) (1) 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 11 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Location and function of parts INZONE H9: Headband (left) mark Boom microphone There is a boom microphone on the left unit. Built-in antenna A Bluetooth antenna is built into the headset.
  • Page 12 Charging indicator (orange) Lights up or flashes in orange to indicate the rechargeable battery and charging status. GAME/CHAT (game/chat balance) button You can adjust the volume balance between the game sound and voice chat. (Bluetooth) button (power) button INZONE H7: Headband...
  • Page 13 (left) mark Boom microphone There is a boom microphone on the left unit. Built-in antenna A Bluetooth antenna is built into the headset. Left unit (right) mark Sliders (left, right) Slide to adjust the length of the headband. Right unit VOL (volume) –/+ dial There is a tactile dot on the + side.
  • Page 14 Related Topic About the indicator Checking the remaining battery charge 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 15 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in white / : Turns on in orange / -: Turns off...
  • Page 16 (repeatedly flashes twice in orange) When an error occurs while the headset is charging and the headset is not charged (repeatedly flashes slowly in orange) Wireless Gaming Headset (INZONE H7) Power status and wireless 2.4 GHz connection status Indicates with the (power) indicator.
  • Page 17 - (repeatedly flashes quickly in white for about 5 seconds) The wireless 2.4 GHz connection is established - - - - - - - - - - - - - (repeatedly flashes in white for about 30 seconds at 5-second intervals) Bluetooth connection status Indicates with the (Bluetooth) indicator.
  • Page 18 The display time of indicator(s) of the wireless 2.4 GHz connection status and the Bluetooth connection status can be changed with “INZONE Hub”. Related Topic Checking the remaining battery charge Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 19 (right) mark on your right ear. There is a boom microphone on the (left) mark side. INZONE H9: INZONE H7: A: Boom microphone Adjust the position of the boom microphone so that it is near your mouth. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 20 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Charging the headset The headset can be used either connected to an AC outlet with a USB AC adaptor or with the built-in lithium-ion rechargeable battery. Use the supplied USB Type-C cable to charge.
  • Page 21 USB Type-C cable, then charge once again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. Ambient temperature exceeds the charging temperature range of 5 °C - 35 °C (41 °F - 95 °F).
  • Page 22 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 23 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Available operating time The available operating times of the headset with the battery fully charged are as follows: INZONE H9: Bluetooth Noise canceling function/Ambient Available Status Codec mode...
  • Page 24 Max. 26 hours (Music playback via Bluetooth connection) Game and chat Max. 22 hours (Music playback via Bluetooth connection) The headset can be used for about 1 hour after 10 minutes of charging. Related Topic Supported codecs 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 25 The remaining battery charge may not be properly displayed immediately after a software update or if the headset has not been used for a long time. In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic About the indicator 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 26 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Turning on the headset Press and hold the (power) button for about 2 seconds or more. INZONE H9: You will hear a notification sound indicating that the headset is turned on.
  • Page 27 Turning off the headset 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 28 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Turning off the headset Press and hold the (power) button for about 2 seconds or more. INZONE H9: You will hear a notification sound indicating that the headset is turning off.
  • Page 29 The wireless 2.4 GHz connection and Bluetooth connection are terminated. The headset is not in Bluetooth pairing mode. The headset is not charging. This setting can be changed using “INZONE Hub”. Related Topic Turning on the headset 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 30 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Connecting the headset to a computer or PlayStation®5 Before starting the operation, make sure of the following: The computer or PS5™ is placed within 1 m (3 feet) of the headset.
  • Page 31 When the Bluetooth mode is off and a wireless 2.4 GHz connection is not established, the left and right ring indicators (white) flash quickly. When connected, this changes to a slow flashing. INZONE H7: You will hear a notification sound indicating that the headset is turned on.
  • Page 32 When connected to a computer, select the headset as the audio device. Audio output device such as games: [INZONE H9 / INZONE H7 - GAME] Audio input/output device such as voice chat: [INZONE H9 / INZONE H7 - CHAT] Note If the device does not recognize the headset microphone, make sure the slide switch of the USB transceiver is set correctly.
  • Page 33 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 What you can do while connected to a game console When you connect the headset to a game console (computer or PS5™), you can do the following. Adjusting the volume You can adjust the volume to the desired level with the VOL (volume) –/+ dial.
  • Page 34 INZONE H7: Decrease the volume: Turn the VOL (volume) –/+ dial to the – side. INZONE H9: INZONE H7:...
  • Page 35 When using the game app and chat app on your computer, set the output destination of the game app to [INZONE H9 / INZONE H7 - GAME] and the output destination of the chat app to [INZONE H9 / INZONE H7 – CHAT] in the app settings.
  • Page 36 The boom microphone clicks when it switches on and off. Turning on the microphone INZONE H9: INZONE H7: Turning off the microphone INZONE H9:...
  • Page 37 INZONE H7: Note Be careful not to hit your eyes with the boom microphone when putting on, taking off or using the headset. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 38 If the functions listed above cannot be used, make sure the slide switch of the USB transceiver is switched to the PS5 side. When the PS5 is not updated, the functions listed above may not be available. Update the system software of the PS5 to the latest version. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 39 Pair the headset and the device manually. Connecting to a paired device Once a device is paired, it is not necessary to pair it again. Connect to devices already paired with the headset using the methods necessary for each device. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 40 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Pairing and connecting with an Android smartphone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 41 You will hear a notification sound indicating that the headset enters pairing mode. The left and right ring indicators (blue) repeatedly flash twice in a row. INZONE H7: Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 42 Press and hold the (Bluetooth) button for about 2 seconds to turn on the Bluetooth mode. You will hear a notification sound indicating that the Bluetooth mode is turned on. (Bluetooth) indicator (blue) lights up for about 2 seconds, and then flashes slowly. When you pair the headset with a device for the first time after purchase, or after initializing the headset (if the headset has no pairing information), the headset enters pairing mode automatically.
  • Page 43 (Bluetooth) indicator (blue) flashes quickly for about 5 seconds, then changes to a slow flashing. If they are not connected, see “Connecting to a paired Android smartphone”. If [INZONE H9 / INZONE H7] does not appear on the Android smartphone screen, try again from the beginning of step...
  • Page 44 How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 45 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Turn on the headset, then turn on the Bluetooth mode. INZONE H9: Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 46 INZONE H7: Press and hold the (power) button for about 2 seconds or more to turn on the headset. You will hear a notification sound indicating that the headset is turned on. (power) indicator (white) lights up for about 2 seconds.
  • Page 47 Display the devices paired with the Android smartphone. Select [Settings] - [Device connection] - [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [INZONE H9 / INZONE H7]. You will hear a notification sound indicating that the connection is established. INZONE H9: The left and right ring indicators (blue) change to a slow flashing.
  • Page 48 As for the operations on your smartphone, refer to the operating instructions supplied with the smartphone. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 49 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Pairing and connecting with an iPhone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 50 You will hear a notification sound indicating that the headset enters pairing mode. The left and right ring indicators (blue) repeatedly flash twice in a row. INZONE H7: Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 51 Press and hold the (Bluetooth) button for about 2 seconds to turn on the Bluetooth mode. You will hear a notification sound indicating that the Bluetooth mode is turned on. (Bluetooth) indicator (blue) lights up for about 2 seconds, and then flashes slowly. When you pair the headset with a device for the first time after purchase, or after initializing the headset (if the headset has no pairing information), the headset enters pairing mode automatically.
  • Page 52 (Bluetooth) indicator (blue) flashes quickly for about 5 seconds, then changes to a slow flashing. If they are not connected, see “Connecting to a paired iPhone ”. If [INZONE H9 / INZONE H7] does not appear on the display of the iPhone, try again from the beginning of step Hint...
  • Page 53 How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 54 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Turn on the headset, then turn on the Bluetooth mode. INZONE H9: Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 55 INZONE H7: Press and hold the (power) button for about 2 seconds or more to turn on the headset. You will hear a notification sound indicating that the headset is turned on. (power) indicator (white) lights up for about 2 seconds.
  • Page 56 Select [Settings]. Touch [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [INZONE H9 / INZONE H7]. You will hear a notification sound indicating that the connection is established. INZONE H9: The left and right ring indicators (blue) change to a slow flashing.
  • Page 57 As for the operations on your iPhone, refer to the operating instructions supplied with the iPhone. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 58 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Pairing and connecting with a Bluetooth device The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 59 You will hear a notification sound indicating that the headset enters pairing mode. The left and right ring indicators (blue) repeatedly flash twice in a row. INZONE H7: Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 60 Perform the pairing procedure on the Bluetooth device to search for this headset. [INZONE H9 / INZONE H7] will be displayed on the list of detected devices on the screen of the Bluetooth device. If it is not displayed, repeat from step Select [INZONE H9 / INZONE H7] displayed on the screen of the Bluetooth device for pairing.
  • Page 61 INZONE H7: (Bluetooth) indicator (blue) flashes quickly for about 5 seconds, then changes to a slow flashing. If they are not connected, see “Connecting to a paired Bluetooth device”. Hint The operation above is an example. For more details, refer to the operating instructions supplied with the Bluetooth device.
  • Page 62 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 63 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Connecting to a paired Bluetooth device Turn on the headset, then turn on the Bluetooth mode. INZONE H9: Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 64 INZONE H7: Press and hold the (power) button for about 2 seconds or more to turn on the headset. You will hear a notification sound indicating that the headset is turned on. (power) indicator (white) lights up for about 2 seconds.
  • Page 65 As for the operations on your Bluetooth device, refer to the operating instructions supplied with the Bluetooth device. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with a Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 66 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection.
  • Page 67 (Bluetooth) button on the headset and receive the call. When you receive an incoming call during music playback, playback pauses and a ring tone will be heard from the headset. INZONE H9: INZONE H7: You can talk using the boom microphone of the headset. INZONE H9: INZONE H7:...
  • Page 68 Check the volume of the headset. If music playback does not pause automatically, operate the headset to pause playback. Adjust the volume using the VOL (volume) –/+ dial of the headset. There is a tactile dot on the + side. INZONE H9: INZONE H7:...
  • Page 69 B: Tactile dot Increase the volume: Turn to the + side. INZONE H9: INZONE H7: Decrease the volume: Turn to the – side. INZONE H9:...
  • Page 70 INZONE H7: When the volume reaches the maximum or minimum, you will hear a notification sound. When you finish your phone call, press the (Bluetooth) button on the headset to end the call. If you received a call during music playback, music playback resumes automatically after ending the call.
  • Page 71 Functions for a phone call 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 72 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection.
  • Page 73 A: Boom microphone Adjust the volume using the VOL (volume) –/+ dial of the headset. There is a tactile dot on the + side. INZONE H9: INZONE H7: B: Tactile dot Increase the volume: Turn to the + side.
  • Page 74 INZONE H9: INZONE H7: Decrease the volume: Turn to the – side. INZONE H9: INZONE H7:...
  • Page 75 When you finish your phone call, press the (Bluetooth) button on the headset to end the call. INZONE H9: INZONE H7: If you made a call during music playback, music playback resumes automatically after ending the call. Hint Adjust the volume with the connected device and headset.
  • Page 76 How to make a wireless connection to Bluetooth devices Receiving a call Functions for a phone call 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 77 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the functions may vary depending on the smartphone or mobile phone.
  • Page 78 Receive a call: Press once briefly during incoming call. Finish a call: Press once briefly during a call. Cancel an outgoing call: Press once briefly during outgoing call. Related Topic Receiving a call Making a call 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 79 When turning off the headset, you will hear a notification sound indicating that the headset is turning off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 80 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Listening to music from a device via Bluetooth connection If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via Bluetooth connection.
  • Page 81 Operate the Bluetooth device to start playback and adjust the volume to a moderate level. Adjust the volume using the VOL (volume) –/+ dial of the headset. There is a tactile dot on the + side. INZONE H9: INZONE H7: B: Tactile dot Increase the volume: Turn to the + side.
  • Page 82 INZONE H9: INZONE H7: Decrease the volume: Turn to the – side. INZONE H9: INZONE H7:...
  • Page 83 If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset. Related Topic How to make a wireless connection to Bluetooth devices Controlling the audio device (Bluetooth connection) Using the noise canceling function (INZONE H9 only) 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 84 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Controlling the audio device (Bluetooth connection) If your Bluetooth device supports the device operating function (compatible profile: AVRCP), the following operations are available. The available functions may vary depending on the Bluetooth device, so refer to the operating instructions supplied with the device.
  • Page 85 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 86 When turning off the headset, you will hear a notification sound indicating that the headset is turning off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 87 Depending on the ambient conditions in the area where you are using the headset, intermittent sound may still occur even if [Priority on Stable Connection] is selected. Related Topic What you can do with “INZONE Hub” 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 88 If the connected device supports a codec of higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from the supported codecs. Refer to the operating instructions supplied with the device regarding setting the codec. Related Topic About the sound quality mode 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 89 Note When the audio output device of the computer is set to [INZONE H9 / INZONE H7 - CHAT], the sound settings are disabled. Check that it is set to [INZONE H9 / INZONE H7 - GAME]. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 90 Installing “INZONE Hub” Download the “INZONE Hub” software from the support site and install it on your computer. For details, refer to the following URL: https://www.sony.net/inzonehub-support Compatible OS: Windows 10 or later After installing, launch “INZONE Hub”. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 91 For details on the latest headset software and how to update the software, refer to the information on the support website. For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 92 Ambient Sound Mode may not perform properly, or a beeping sound (feedback) may occur. If any of this is the case, remove your hands, etc. from the left and right microphones. A: Noise canceling function microphones (external) (left, right) Related Topic Using the noise canceling function (INZONE H9 only) 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 93 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Using the noise canceling function (INZONE H9 only) If you use the noise canceling function, you can enjoy games without being disturbed by ambient noise. Press and hold the (power) button for about 2 seconds or more to turn on the headset.
  • Page 94 Noise canceling function: OFF/Ambient Sound Mode: OFF Related Topic Turning on the headset What is noise canceling? (INZONE H9 only) Listening to ambient sound while playing games (Ambient Sound Mode) (INZONE H9 only) What you can do with “INZONE Hub” 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 95 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Listening to ambient sound while playing games (Ambient Sound Mode) (INZONE H9 only) You can hear ambient sound through the microphones embedded in the left and right units of the headset while enjoying games.
  • Page 96 “INZONE Hub”. If the wind noise is still significant, turn off the Ambient Sound Mode. Related Topic Using the noise canceling function (INZONE H9 only) What you can do with “INZONE Hub” 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 97 Bluetooth wireless technology. However, depending on the configured settings and other factors, this security may not be sufficient. Be careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using Bluetooth communications.
  • Page 98 There is a risk that they may swallow small parts. Keep out of reach of infants after use. About the temperature rise While charging the headset, or when using the headset for a long time, the temperature of the headset may rise, but this is not a malfunction. 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 99 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 To prevent burning or malfunction due to getting wet On waterproof performance of the headset The headset is not waterproof. If water or foreign matter enters the headset, this can result in burnout or malfunction.
  • Page 100 Putting the headset in a bag with a cold PET bottle Spilling a drink while eating or drinking If the headset gets wet, or water enters the headset If a wet headset is charged or turned on, this can result in burnout or malfunction. Position the headset upright and put a dry cloth under the USB Type-C port until no more water comes out from the inside.
  • Page 101 INZONE H7: A: USB Type-C port 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 102 INZONE H9/INZONE H7 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 103 “PlayStation” and “PS5” are registered trademarks or trademarks of Sony Interactive Entertainment Inc. Sony and INZONE are registered trademarks or trademarks of Sony Group Corporation or its affiliates. All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.
  • Page 104 Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 105 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic...
  • Page 106 Initialize the headset. All of the pairing information is deleted. Pair the headset and the Bluetooth device again. Related Topic Charging the headset Checking the remaining battery charge Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 107 Reset the headset. Initialize the headset. All of the pairing information is deleted. Pair the headset and the Bluetooth device again. Related Topic Charging the headset Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 108 If the problem is not improved even after restarting the computer or PS5 and trying the USB connection procedure again, connect the headset to an AC outlet to charge it. Related Topic Charging the headset Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 109 It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer.
  • Page 110 GAME/CHAT (game/chat balance) button on the headset. You can also check the volume balance between game and chat with “INZONE Hub” and PS5. Make sure that the output setting of the computer is set to [INZONE H9 / INZONE H7 - GAME] or [INZONE H9 / INZONE H7 - CHAT].
  • Page 111 When this is the case, adjust the volume by operating the connected device. Related Topic How to make a wireless connection to Bluetooth devices Listening to music from a device via Bluetooth connection Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 112 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Sound skips frequently. While connected to a game console (computer or PS5™) Under the following conditions, noise or audio dropout may occur, or the connection may be disabled.
  • Page 113 INZONE H7: A: Built-in antenna Related Topic About the sound quality mode Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 114 Adjust the GAME/CHAT (game/chat balance) button to the chat side. Make sure that the microphone setting is set to [INZONE H9 / INZONE H7 - CHAT] in the sound settings of the computer. When connected to a computer, adjust the microphone volume with “INZONE Hub”.
  • Page 115 If the headset connects to the previously connected Bluetooth device, the headset may only establish the HFP/HSP Bluetooth connection when it is turned on. Use the connected device to connect via an A2DP Bluetooth connection. Related Topic Listening to music from a device via Bluetooth connection Supported codecs 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 116 Related Topic What is noise canceling? (INZONE H9 only) Using the noise canceling function (INZONE H9 only) Wearing the headset 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 117 Audio may sound different depending on whether the noise canceling function is on or off. If there is a difference, this can be improved by adjusting the way the headset is worn so that the headset fits snugly over your ears. Related Topic Using the noise canceling function (INZONE H9 only) Wearing the headset 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 118 Initialize the headset. All of the pairing information is deleted. Pair the headset and the Bluetooth device again. Related Topic How to make a wireless connection to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 119 Initialize the headset. All of the pairing information is deleted. Pair the headset and the Bluetooth device again. Related Topic How to make a wireless connection to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 120 If the headset does not operate properly even if you reset the headset, initialize the headset. The Bluetooth connection information is deleted. Pair the headset and the device again. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 121 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Connect the headset to an AC outlet.
  • Page 122 The headset will be reset. The pairing information and other settings are retained. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 5-038-202-11(1) Copyright 2022 Sony Corporation...
  • Page 123 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Initializing the headset to restore factory settings If the headset does not operate correctly even after resetting, initialize the headset. Turn off the headset. Remove the USB Type-C cable.
  • Page 124 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. Related Topic...
  • Page 125 Help Guide Wireless Noise Canceling Gaming Headset/Wireless Gaming Headset INZONE H9/INZONE H7 Specifications Headset Power source: DC 3.85 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Charging time: Approx.
  • Page 126 Bluetooth standard profiles indicate the purpose of Bluetooth communications between devices. Codec: Audio signal compression and conversion format Design and specifications are subject to change without notice. 5-038-202-11(1) Copyright 2022 Sony Corporation...

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