Voice Assistant Issues; The Microphone Is Off; The Voice Commands Do Not Work Well; Bixby/Alexa Answers Although I Did Not Call It - Samsung UN75DU8000F User Manual

Voice Assistant Issues

When the Voice Assistant isn't working, these steps may help resolve the problem.

The microphone is off.

Turn on the microphone switch at the bottom of the TV. Each time the switch is turned on or off, the screen displays
a pop-up window showing whether the microphone is turned on or off.
If the microphone is turned off, all voice recognition features and some sound features involving the microphone do not
work.
The position and appearance of the microphone switch may differ depending on the model.
This function may not be supported depending on the model or geographical area.

The voice commands do not work well.

Voice commands may differ depending on the
Assistant.
• Bixby: Discover Bixby
• Amazon Alexa:
Amazon Alexa Settings
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

Bixby/Alexa answers although I did not call it.

The TV may recognize an ambient noise or everyday conversation as a call to Voice Assistant.
Turn off the Hands-free wake-up
• (left directional button)
Voice Wake-up
• Bixby Settings
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice
(left directional button)
Try Now
function or set the
Settings
Voice Wake-up
Assistant. Refer to the command examples for each
Settings All Settings
Wake-Up Sensitivity to Low.
All Settings General & Privacy
- 215 -
Voice
General & Privacy Voice
Voice Bixby Settings